Jardim das Acácias

Hotels
6.1 (263 reviews)
Avenida Eduardo Mondlane 2116 , Maputo , MZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient/central location
Some guests noted clean bathrooms or satisfactory cleanliness in isolated cases
Cons:
Poor cleanliness (dirt, mold, stained linens, unclean showers)
Old, poorly maintained rooms (ceiling holes, plaster falling, doors not closing)
Small rooms and narrow corridors; missing basic furniture (no chairs/hangers)
Amenity failures: no/poor Wi‑Fi reported, rusty kettle, fridge not cooling, AC leaking, water/heating issues
Limited breakfast variety and kitchen hygiene concerns
Parking problems

Categories

Cleanliness
2.5
Multiple reviews report very poor cleanliness: dirty rooms and kitchens, moldy smells, stained sheets/towels, unclean shower floors and overall lack of maintenance.
Service
10
Staff repeatedly described as friendly, helpful and trustworthy (helped retrieve a jacket, generally supportive); service is the strongest aspect noted by guests.
Location
10
Location praised multiple times as perfect/convenient for guests.
Room Quality
2.5
Rooms reported as small and old with structural/maintenance problems: falling plaster, holes in ceilings, doors not closing, narrow corridors, missing furniture (no chairs/hangers), and strong mold issues.
Amenities
5
Amenity issues noted: unreliable water/heating, AC leaking, kettle rusty, fridge not cooling, occasional lack of Wi‑Fi and parking problems — amenities are inconsistent and sometimes nonfunctional.
Value for Money
8
Mixed signals: one guest called it proportional to cost and some imply acceptable pricing; despite maintenance issues, several guests felt the price was fair relative to location/service.
Food and Beverage
6
Breakfast variety criticized as limited and some guests avoided breakfast; there are also hygiene complaints related to kitchen areas.
Overall Experience
4.8
Mixed overall: strong positives for staff and location but significant negatives from cleanliness, room quality and maintenance problems lead to a below‑average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 02:40

Property Description

Convenient Location: Located just 700 metres from Maputo City Hall, Jardim das Acácias offers a prime location for exploring the city with ease.

Modern Amenities: Enjoy a comfortable stay with features like a flat-screen TV, air conditioning, and free WiFi available in all rooms.

Personalized Service: From a 24-hour front desk to a tour desk and free shuttle service, our staff is dedicated to ensuring a memorable experience for all guests.

Book your stay at Jardim das Acácias now to experience the perfect blend of convenience and comfort during your visit to Maputo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MPM

Location

Guest Reviews

6.1
Based on 263 reviews
Cleanliness: 2.5
Service: 10
Location: 10
Room Quality: 2.5
Amenities: 5
Value for Money: 8
Food and Beverage: 6
Overall Experience: 4.8
A
Atinélvio Vasco • couple • mz
9
Pros:

Limpeza e delicadeza no tratamento

2026-11-05 • via Nuitee
N
Nkateko • family_with_children • za
3
Pros:

Rooms

Cons:

Breakfast

2026-11-03 • via Nuitee
A
Aziza Amade • couple • mz
7
Pros:

Boa localização, funcionários simpáticos e atenciosos, pequeno almoço fresco e quente

Cons:

Não há boa circulação de ar nos quartos, opção de self catering apenas para chá/café, TV sem sinal

2026-11-02 • via Nuitee
A
Amarilda • couple • mz
6
2026-10-31 • via Nuitee
A
Arehone Lesley • couple • za
1
2026-10-31 • via Nuitee
N
Ndlovu • family_with_children • za
4
2026-10-28 • via Nuitee
A
Atija • solo_traveller • mz
1
Baratas por todo lado, mosquitos, cheiro horrível, sujeira, humidade, mofo e muito barulho.
Pros:

Gostaria de destacar positivamente dois funcionários: o Sr. Baloi, da recepção, e o Sr. João, do restaurante, que foram muito respeitosos e atenciosos comigo. Tomei o pequeno-almoço apenas uma vez e estava bom

Cons:

A minha experiência no Jardins das Acácias foi extremamente negativa. Os quartos tinham muitas baratas, pouca limpeza, humidade e mofo. O ambiente era muito barulhento, mesmo à noite, inclusive por parte de alguns funcionários.

No check-in, dia 18 de outubro de 2026, o funcionário da recepção, desrespeitoso e ladrão, cobrou-me um valor superior ao da minha reserva na Booking e foi bastante desagradável. Felizmente, o Sr. Baloi resolveu a situação e devolveu a diferença. No entanto, o mesmo funcionário ladrão ficou também com parte do meu troco, alegando não ter dinheiro naquele momento. Apesar das várias cobranças, até hoje não me devolveu. Tenho mensagens que comprovam a situação e **solicito o reembolso do valor em falta**.

O serviço de transfer anunciado também não foi disponibilizado, o mesmo funcionário ladrão alegou condições que não estavam informadas na plataforma.

O mais preocupante é que **as fotografias publicadas na Booking não correspondem à realidade actual do alojamento**. São imagens antigas que induzem os hóspedes a erro. Devem substituir por fotografias reais e recentes, como as que tirei durante a minha estadia.

Além disso, os quartos não têm cadeira, mesinha nem cabeceira. O hóspede é obrigado a sentar na cama o tempo todo, e é horrível para quem precisa trabalhar com computador. Foi uma experiência decepcionante. Não recomendo este alojamento nas condições actuais.

2026-10-25 • via Nuitee
O
Orlindo Mario • solo_traveller • de
8
2026-10-13 • via Nuitee
S
Shah • solo_traveller • za
1
2026-10-13 • via Nuitee
D
Delfim • solo_traveller • mz
9
2026-10-07 • via Nuitee
A
Anacleto • solo_traveller • mz
4
2026-10-07 • via Nuitee
S
Saeni • family_with_children • mz
7
The staff are super friendly and we truly enjoyed our stay there!
Pros:

Great place for budget travelers. The breakfast is very basic, but OK. The sitting space was very small and the tables are very close to each other. But we managed just fine and we really appreciated the service and attention of the cook who was preparing the breakfast. The location is great as there were several restaurants close by, easy to walk with children at any time of the day.

Cons:

The bathroom door felt like it would fall any minute.

2026-09-14 • via Nuitee
D
Dube • solo_traveller • ie
10
Its a good place and convenient for everything
Pros:

Its clean

Cons:

The wifi was a problem

2026-09-01 • via Nuitee
P
Pearl • couple • za
10
2026-08-21 • via Nuitee
C
celso • solo_traveller • fr
1
2026-08-20 • via Nuitee
P
Pearl • couple • za
7
2026-08-12 • via Nuitee
F
Filipe • couple • pt
5
2026-08-07 • via Nuitee
M
Mutemba • solo_traveller • mz
1
Pros:

Casa de banho

2026-07-20 • via Nuitee
I
Ignacio • solo_traveller • es
5
Pros:

La unicacion

Cons:

La ducha no bien y el aire acondicionado goteaba.

2026-07-15 • via Nuitee
A
Amélia Uqueio • solo_traveller • mz
4
Nao muito agradavel
Pros:

A localização é perfeita

Cons:

Porta do Balneário muito apertados que nao cabe um gordo
Nao tem cadeira no quarto e nao tem pendurador de roupa
As almofadas nao tinham fronhas

Problemas com o estacionamento

2026-07-10 • via Nuitee