The Saguaro Palm Springs

Hotels
8 (1489 reviews)
1800 East Palm Canyon Drive , Palm Springs , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
7.39
Cons noted about dirty surfaces and missed cleaning details.
Service
8.86
Staff described as friendly and helpful in multiple reviews.
Location
8.9
Many reviews highlighted the great and convenient location.
Room Quality
7.35
Mixed feelings; some rooms are dated and a little run down.
Amenities
7.88
Positive mentions of the pool and amenities, though some were noted as outdated.
Value for Money
7.84
Reasonably priced and generally seen as good value despite condition issues.
Food and Beverage
7.89
Good food in restaurant; positive comments on breakfast.
Overall Experience
7.86
Despite some areas needing improvement, overall enjoyment expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:43

Property Description

Vibrant Oasis in Palm Springs

Colorful Rooms and On-Site Dining
The Saguaro offers vibrant guest rooms with modern amenities like a 50" flat-screen TV and free WiFi. Indulge in delicious meals and tequila at El Jefe, or enjoy brunch at Rocco's Electric daily.

Lively Pool Party Scene
Experience a lively pool party atmosphere at The Saguaro Palm Springs, complete with weekend DJs and refreshing cocktails. The pool bar serves a variety of snacks, fresh fruit punches, and boozy frozen drinks to keep you energized and entertained.

Convenient Location and Shuttle Service
Located in Palm Springs, the hotel provides a free transfer service to downtown and the airport, making it easy to explore the city. Enjoy the convenience of on-site dining and a pool while staying connected with complimentary WiFi.

Book your stay at The Saguaro Palm Springs now for a vibrant and unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1489 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
S
Schofield • extended_group • us
8
Cons:

Loud a/c unit

2026-02-09 • via Nuitee
M
Marko • couple • us
5
2026-01-29 • via Nuitee
S
stefanie • couple • us
7
Quick one night stay, worked out nice
Pros:

Cute

Cons:

Ice machines weren’t working

2026-01-29 • via Nuitee
A
Angelina • family_with_children • us
10
2026-01-29 • via Nuitee
V
Valerie • family_with_children • us
6
2026-01-27 • via Nuitee
T
Tammy • couple • us
9
Very nice for a PS Holiday
Pros:

Very nice pool and hot tubs, lots of room and great views of the palm trees. Very nicely decorated in bright colors. Good drinks and food available poolside. All in all a great place to stay in PS.

Cons:

No complaints

2026-01-27 • via Nuitee
L
LoloB • couple • fr
9
2026-01-25 • via Nuitee
J
Jesus • couple • us
10
2026-01-24 • via Nuitee
E
Elaria • family_with_children • us
8
Pros:

The pool view n the food was great!

Cons:

Staff could have been a little more happy.

2026-01-24 • via Nuitee
P
Pauline • family_with_children • fr
7
2026-01-23 • via Nuitee
K
Kati • solo_traveller • us
4
This property needs work
Pros:

The retro, colorful vibe and the pool

Cons:

It is too bad that the hotel isn't being kept up. It was filthy. The exterior, doors, hallways, pool furniture were gross. Everything needs to be painted. The icemakers on second and third floor didn't work. When I told a woman at reception she lied and said they had been working all weekend and she would report it. Four days later still not working. The room was clean, just worn out. Carpet was stained and bathroom floor was gross. Coffee pods were not replenished and I had to ask 3 times to get some. Also ran out of paper coffee cups and no one could find any. I finally got some from the restaurant. I had very loud people in the room next to me. The hotel was mostly empty so why did they have to be in the next room?

2026-01-23 • via Nuitee
D
denisetK1835NR • Family
2
Don't Expect to Retrieve Forgotten Items
Pros:

I stayed at The Saguaro Palm Springs hotel last weekend, from Friday night through Sunday morning. The evening after checking out, I realized I had left my toothbrush along with my shampoo and conditioner in the bathroom of my room.

I called the hotel on Monday morning to report the items. I was told by the front desk that Room 218 had not yet been cleaned, so nothing had been reported as found, and I was advised to call back the following day.

When I called again yesterday, I was transferred to housekeeping, where no one answered and no one returned my call. Since I was already traveling for business, I decided to stop by the hotel in person on my way back to follow up.

At that point, I was told the room had been cleaned and that a new guest was now staying there, and that nothing had been reported as found. I asked if I could at least view the Lost and Found items myself, but I was not allowed to do so and was told that only housekeeping handles that.

As a last effort, I spoke directly with someone from housekeeping. After they spoke with a supervisor, I was again told that nothing had been found. I mentioned that I had also left a red shampoo and conditioner, only to be told yet again that nothing had been recovered.

What I find extremely concerning is that the staff member specifically referred to my toothbrush as “electric.” I never once stated that it was an electric toothbrush, yet she somehow knew this detail. I have since checked and completely emptied all of the bags I had with me during my stay. The toothbrush, shampoo, and conditioner are absolutely nowhere to be found. I am 100% certain these items were left in the bathroom of the hotel room.

It is incredibly disheartening and upsetting to feel that items left behind by paying guests may simply be kept by housekeeping and then denied when asked about. While these items may not be expensive, that does not excuse the situation. If this is how small, everyday items are handled, it is frankly alarming to think about what would happen if something truly valuable were left behind.

Because of this experience, I will never be booking a stay at this hotel again. And while I had already been disappointed by other aspects of the property: including peeling paint in the room, an unpleasant odor on the first floor, and a generally dingy appearance that does not match the photos online. Those issues were unpleasant but tolerable. Keeping hotel guests' personal items, however, is completely unacceptable and crosses a line.

I expected better professionalism and honesty than what I experienced.

2026-01-22 • via Tripadvisor
M
missbeairsto • Solo travel • New York City, New York
6
In need of a true remodel
Pros:

Hotel room is really worn and gives the impression of being dirty. Not happy about paying $90 for a daybed with no service and other people getting the same access for free. On the plus side, the staff was friendly.

2026-01-21 • via Tripadvisor
S
Son • couple • us
3
Pros:

Colorful

Cons:

Mold in the shower

2026-01-21 • via Nuitee
E
Eliseo • couple • us
10
My stay was great and a lot of fun.
Pros:

I liked that the property has that Palm Springs esthetic. It also offers a lot of cool things to do in house.

Cons:

The room was a bit dated and needed some touch ups but nothing I couldn’t look past or crazy.

2026-01-20 • via Nuitee
H
Haleigh • family_with_children • us
8
2026-01-20 • via Nuitee
C
Claire • family_with_children • fr
10
2026-01-19 • via Nuitee
R
ramondi • solo_traveller • us
1
Pros:

they t

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
1
Cockroaches and blood splatter.
Pros:

The staff was nice about the horrible experience.

Cons:

Checked in. In the room for less than 10 minutes. Immediately checked out. The bathroom floor was filthy and had blood splatter on the wall. There was a COCKROACH crawling on the pillow. When we checked out, the concierge didn’t seem surprised at all.

2026-01-19 • via Nuitee
B
Beatriz • solo_traveller • us
9
Love staying there and eating at their restaurant the taco Tuesday tacos are a joke they used to have more variety
Pros:

I have been going there 5 yrs for my birthday. Love the location. Always have a great time there.

Cons:

Great

2026-01-19 • via Nuitee