Panda Hotel

Hotels
7.8 (678 reviews)
3 Tsuen Wah Street , Hong Kong , hk

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Helpful housekeeping staff
Good accessibility to public transport
Cons:
Unfriendly front desk staff
Dirty towels and old infrastructure
Pool closure not communicated in advance

Categories

Cleanliness
6.94
Multiple mentions of dirty towels, old infrastructure, and unclean carpets.
Service
7.41
Some reviews praised the housekeeping staff, but front desk and concierge were described as rude and unhelpful.
Location
8.95
Guests appreciate the convenience of public transportation and shopping facilities nearby.
Room Quality
7.4
Guests noted that rooms were decent but old, with some issues like blocked toilets.
Amenities
7.43
The pool was unexpectedly closed, which disappointed some guests. Other amenities were limited.
Value for Money
8.39
With some accommodations and convenience nearby, guests felt it was reasonable despite some issues.
Food and Beverage
7.94
General sentiment was lacking specific mentions, termed as standard for the hotel class.
Overall Experience
7.91
Mixed reviews indicating significant disappointments but also some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:22

Property Description

Convenient Location and Transportation
Situated just 600-metres from Tsuen Wan MTR Station, Panda Hotel offers easy access to key destinations with complimentary shuttle services to Tsim Sha Tsui and Mong Kok.

Comfortable Accommodation
Experience modern and elegant rooms at Hotel Panda, each equipped with satellite TV, tea/coffee maker, and private bathrooms with a bathtub. Enjoy free Wi-Fi in all rooms.

Leisure and Wellness Facilities
Unwind at the outdoor swimming pool, well-equipped fitness centre, sauna room, and steam room. Additionally, laundry services and dry cleaning are available for your convenience.

Book your stay at Panda Hotel now for a memorable and relaxing experience in Hong Kong.

Important information:

Please be noted that for nonrefundable bookings, guest name change is not possible.

Please note that the same credit card used for booking must be presented at the time of check-in. The name on the credit card must match the name of the guest checking-in. The hotel does not accept third party payment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Panda Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of HK$ 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

According to the government regulation on disposal of plastic products starting from 22 April 2024, Panda Hotel will only provide in-house guests on free amenities of toothbrush, toothpaste, liquid soap, shampoo and slippers. We recommend our guests to bring along their necessities in an effort to reduce plastic wastes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for HK$ 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs HKD 600 per day.

Location

Guest Reviews

7.8
Based on 678 reviews
Cleanliness: 6.94
Service: 7.41
Location: 8.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 7.91
S
sos316 Solo travel
10
My pleasant stay at Panda Hotel!
Pros:

Wai Ha and Ivy were very helpful and friendly. They made my stay very pleasant.

2026-04-07 via Tripadvisor
I
immortald829 Family
10
we have such a nice visit here at panda hotel
Pros:

elaine and eva was such a friendly room cleaner they greet us always with a smile and very easy to talk to,and when we ask them about our needs they easily gave us what we need

2026-04-06 via Tripadvisor
E
Excursion423200 Couples
10
Jörgen
Pros:

I received a lot of help and advice from Beo Bun. His advice made many things easier.

2026-04-05 via Tripadvisor
B
boxenstoppa Friends getaway
10
Helpful
Pros:

Very helpful and friendly i recommend this place thanks to yanmei and fanny

2026-04-04 via Tripadvisor
B
bryansL8250PP Couples
10
Enjoyable trip
Pros:

Toilet was leaking and Susie called a plumber to fix it. She cleaned the floor thoroughly and gave new towels. Her service was incredibly thoughtful and attentive. The hotel was very clean and conveniently located, with many shops and restaurants downstairs. 10 min walk from subway. Convenient hotel

2026-04-03 via Tripadvisor
S
Safari10459784422 Friends getaway
10
Very very very nice
Pros:

Fanny & xiuzhu this is a very good job.An excellent work & and she's very professional for our work

2026-04-03 via Tripadvisor
C
Cruiser55013280047 Friends getaway
10
Xiuzhu and fanny is very good staff
Pros:

Xiuzhu and fanny is very good staff

2026-04-03 via Tripadvisor
G
gentleboy0101 Couples
10
Great care taker at night
Pros:

Fanny helped us a lot ..... She was very caring

2026-04-02 via Tripadvisor
4
480edelc Friends getaway
10
My experience
Pros:

Ivy is so kind to help us in what we need,she is so responsive

2026-04-02 via Tripadvisor
E
Excursion779839 Couples
10
Excellent hotel in Hongkong
Pros:

Housekeeper Qiong very nice 👍 room very
Clean and comfortable,SUP (WAN) good management, I will recommend my friend.

2026-04-01 via Tripadvisor
I
I2133QHanitac Family
10
Good service and room’s very clean
Pros:

Location convenient, room ‘s always keep clean and will stay again
Housekeepers really helpfully especially Army, Mei and Weiha

2026-03-31 via Tripadvisor
R
rachelleannem2025 Family
10
When affordability meets convenience and comfortability!
Pros:

Perfect for families. Our room is a quadraple room and it’s really perfect for us - a family of 4. The hotel is also convenient because it has a mall from the ground floor and an access to the train station and bus station. They always clean our room everyday and gave us complete toiletries. The staff are so nice and hospitable, especially Sir Nelson from Panda Place (Tsue Wan) who assisted us from check in to check out.

Definitely, recommended!

2026-03-30 via Tripadvisor
P
Paradise16009169843 Family
10
This hotel is perfect for people who’s looking for a clean and convenient place to stay
Pros:

This hotel is perfect for people who’s looking for a clean and convenient place to stay, being having a 5/5 overall

2026-03-30 via Tripadvisor
D
D3241TCkarenb Friends getaway
10
very convenient
Pros:

good hotel. accessible to the mall.

2026-03-29 via Tripadvisor
A
axlr2026 Friends getaway
10
Very nice and recommended hotel.
Pros:

convenient to everything cause its a mall . And have a clean room and the staff are nice.

2026-03-29 via Tripadvisor
G
gracecheung1 NONE
6
Price is cheap. Room is ok.
Pros:

Receptionist is rude. The room is ok. The price is cheap. Need more training when staff is communicated with guests. Please at least speak politely. The assist. manager Eric Lam is professional and nice. Thank you for helpjng us.

2026-01-22 via Tripadvisor
B
benjiel2026 Couples
10
Excellent
Pros:

Super enjoy and relaxing to stay panda hotel ..always clean the room every day and staff so very kind ... thank you panda hotel

2026-01-19 via Tripadvisor
O
O1883JOpaulal Couples
10
Very good
Pros:

Very good experience and friendly staff

2026-01-19 via Tripadvisor
J
j0anangelinec Family
10
Wonderful Stay at Panda Hotel Thanks to Exceptional Staff
Pros:

Panda Hotel, Hong Kong is a spotlessly clean, convenient, and well equipped hotel. The rooms are quiet and peaceful, allowing for a calm and restful sleep with minimal noise from neighbors. The hotel has a warm and welcoming atmosphere, making guests feel comfortable and relaxed throughout their stay. Rooms include fridge, kettle with coffee/tea, wardrobe, safety deposit box, sofa bed, toiletries, and a wet-resistant tissue box. Housekeeping is professional and trustworthy,they tidy your room without disturbing your personal belongings. The hotel is close to bus stops, train stations, shops, restaurants, Disneyland, and Ngong Ping, and there are direct buses to and from the airport. Staff are friendly and accommodating, ironing boards are available on request, and towels are provided without extra charge. The value for money is excellent, the rooms are reasonably priced considering the amenities and service.

After our family stay from January 9–12, 2026, my partner and I booked an extra night, which was unfortunately cancelled unjustly by Agoda. Nelson, the hotel ambassador, went above and beyond to help us, he offered a comfortable place to sit, complimentary drinks, and patiently assisted us while we tried to sort the booking. Unfortunately, Agoda did not provide any assistance, and the hotel was already fully booked, so we could not rebook a room.

We are extremely grateful to Nelson and the Panda Hotel team for their professionalism, care, and thoughtfulness. We highly recommend Panda Hotel and will definitely return!

-J.C. and family

2026-01-18 via Tripadvisor
F
FarAway06467467929 Family
10
BEST EXPERIENCE
Pros:

it was very accessible and very good for all the shops here at hk!! very visitor friendly!

2026-01-18 via Tripadvisor