Panda Hotel

Hotels
7.8 (705 reviews)
3 Tsuen Wah Street , Hong Kong , hk

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Helpful housekeeping staff
Good accessibility to public transport
Cons:
Unfriendly front desk staff
Dirty towels and old infrastructure
Pool closure not communicated in advance

Categories

Cleanliness
6.94
Multiple mentions of dirty towels, old infrastructure, and unclean carpets.
Service
7.41
Some reviews praised the housekeeping staff, but front desk and concierge were described as rude and unhelpful.
Location
8.95
Guests appreciate the convenience of public transportation and shopping facilities nearby.
Room Quality
7.4
Guests noted that rooms were decent but old, with some issues like blocked toilets.
Amenities
7.43
The pool was unexpectedly closed, which disappointed some guests. Other amenities were limited.
Value for Money
8.39
With some accommodations and convenience nearby, guests felt it was reasonable despite some issues.
Food and Beverage
7.94
General sentiment was lacking specific mentions, termed as standard for the hotel class.
Overall Experience
7.91
Mixed reviews indicating significant disappointments but also some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:22

Property Description

Convenient Location and Transportation
Situated just 600-metres from Tsuen Wan MTR Station, Panda Hotel offers easy access to key destinations with complimentary shuttle services to Tsim Sha Tsui and Mong Kok.

Comfortable Accommodation
Experience modern and elegant rooms at Hotel Panda, each equipped with satellite TV, tea/coffee maker, and private bathrooms with a bathtub. Enjoy free Wi-Fi in all rooms.

Leisure and Wellness Facilities
Unwind at the outdoor swimming pool, well-equipped fitness centre, sauna room, and steam room. Additionally, laundry services and dry cleaning are available for your convenience.

Book your stay at Panda Hotel now for a memorable and relaxing experience in Hong Kong.

Important information:

Please be noted that for nonrefundable bookings, guest name change is not possible.

Please note that the same credit card used for booking must be presented at the time of check-in. The name on the credit card must match the name of the guest checking-in. The hotel does not accept third party payment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Panda Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of HK$ 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

According to the government regulation on disposal of plastic products starting from 22 April 2024, Panda Hotel will only provide in-house guests on free amenities of toothbrush, toothpaste, liquid soap, shampoo and slippers. We recommend our guests to bring along their necessities in an effort to reduce plastic wastes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, May 4, 2026 until Fri, Dec 31, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for HK$ 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs HKD 600 per day.

Location

Guest Reviews

7.8
Based on 705 reviews
Cleanliness: 6.94
Service: 7.41
Location: 8.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 7.91
7
796ferdyt Family
10
Good place to stay.
Pros:

Very nice. Alot of food nearby. Housekeeping staff are very kind and rooms are clean. The reception and lobby staffs are friendly and very helpful. They also send notification in advance should there is a renovation going on so you can go out for a walk without getting disturbed.

2026-05-08 via Tripadvisor
A
atsukom556 Solo travel
10
Ms.Wai was so nice.
Pros:

I stayed two days from 4th of May.
Ms.Wai Ho was so kind and smily.
She always gave survice than I expected.
Thank you!

2026-05-05 via Tripadvisor
9
989billiec Family Canberra, Australian Capital Territory
10
Housekeeping
Pros:

As a long-term guest at Panda Hotel, I would like to take a moment to express my sincere appreciation for the outstanding service provided by your Housekeeping team. Their dedication and professionalism have truly made my stay enjoyable.

I am especially grateful for the efforts of the supervisors, Amy and Helen. They have consistently demonstrated exceptional problem-solving skills and have been incredibly supportive whenever I’ve encountered issues. Recently, I experienced two incidents—one concerning an unusual smell in my room and another involving equipment that needed attention. Both matters were handled efficiently and with great care, making the process smooth and hassle-free for me.

Additionally, I want to commend Ms. Xia, the staff housekeeper assigned to my room. She has been extremely diligent in maintaining a high standard of cleanliness and tidiness, which I deeply appreciate.

Please extend my heartfelt thanks to Amy, Helen, Ms. Xia, and the entire Housekeeping team for their excellent service. Their hard work and commitment have made a significant positive impact on my experience at Panda Hotel.
It’s like a home away from home ☺️

2026-05-04 via Tripadvisor
K
kellykX1043NA Family
10
Would come back again!
Pros:

Super convenient spot, right between Tsuen Wan and Tai Wo Hau MTR stations. Can take the footbridge everywhere for convenience. Cleaning services were lovely and flexible! Thank you to Wai Ha for taking such great care of our room. Good value for a last minute booking decision.

2026-05-01 via Tripadvisor
3
374analizad Couples
10
Great Experience and great staff
Pros:

Great and friendly staff esp.Anna and Caihong,they're very friendly and excellent service

2026-04-29 via Tripadvisor
T
Tour26490892739 Family
10
A Pleasant First Time
Pros:

The rooms are nice and the staffs are very kind to talk to even when there is a language barier

2026-04-27 via Tripadvisor
G
G2872QBashleyl Family
10
Home Kong
Pros:

This is my first time going to Hong Kong. To be honest, this hotel is suitable for first timers and beginners! As for the ambience, this place is very elegant and beautiful. I really love the mini panda plushies at the top of the elevator, it’s so cutee! My room is in the 18th floor, and I love the view. As someone who really likes city lights, it’s very fascinating to see the view from my room. The service here is great, they’re helpful, kind, understanding, and friendly. I appreciate their cooperation. May this hotel maintain safety and full of love.

2026-04-23 via Tripadvisor
3
306ernaj Family
10
Thank you Panda hotel and mr Nelson ^^
Pros:

Its really good hotel. We really enjoy our stay. We stay for 7 days and no regret. We love the room,the service,the staff and of course we love mr Nelson. He is really kind person. Make our stay more comfortable. Our room type is family room. We stay with 3 adult and 1 kids. The room is large for us. The bath tub and hot water really help us to relax after explore all day long. They did everyday cleaning and they give toothpaste. They serve free shuttle bus as well. And the hotel really near with 2 mtr station and bus station is right under the hotel. Thats the star point. They also can receipt tabao package before our arrival and can keep the luggage after we did check out. And there was a free room with big sofa for us to wait the flight after cekout. The price was good. If there any 10 star point i will give 11 star hihi. Thank you very much panda hotel

2026-04-20 via Tripadvisor
I
israelbenedictlaures Friends getaway
8
Hotel staffs
Pros:

i had a great experience specially on workers they are very approachable specially tony who help me fixing the wifi and helping for my accommodation

2026-04-19 via Tripadvisor
S
Stay16999271654 Family
10
Really satisfying and enjoyable stay in Panda Hotel
Pros:

Services in this hotel are superb. Their staff is very friendly and accommodating as well. Room is well lighted and ventilated. Really cozy! Love also the location because it is convenient and accessible to stores like 7-11 and shopping market. Overall, our family tour in Hong Kong has been most enjoyable because of the hotel's great accommodation.

2026-04-17 via Tripadvisor
Z
zachsQ7132AE Family
10
Good
Pros:

Good but no swimming pool but there's free internet

2026-04-16 via Tripadvisor
S
S610WRmatthewa Couples
10
AO April 17
Pros:

Thank you, Yejin, for your great assistance and providing us items to make our stay more convenient.

2026-04-16 via Tripadvisor
S
sos316 Solo travel
10
My pleasant stay at Panda Hotel!
Pros:

Wai Ha and Ivy were very helpful and friendly. They made my stay very pleasant.

2026-04-07 via Tripadvisor
I
immortald829 Family
10
we have such a nice visit here at panda hotel
Pros:

elaine and eva was such a friendly room cleaner they greet us always with a smile and very easy to talk to,and when we ask them about our needs they easily gave us what we need

2026-04-06 via Tripadvisor
E
Excursion423200 Couples
10
Jörgen
Pros:

I received a lot of help and advice from Beo Bun. His advice made many things easier.

2026-04-05 via Tripadvisor
B
boxenstoppa Friends getaway
10
Helpful
Pros:

Very helpful and friendly i recommend this place thanks to yanmei and fanny

2026-04-04 via Tripadvisor
B
bryansL8250PP Couples
10
Enjoyable trip
Pros:

Toilet was leaking and Susie called a plumber to fix it. She cleaned the floor thoroughly and gave new towels. Her service was incredibly thoughtful and attentive. The hotel was very clean and conveniently located, with many shops and restaurants downstairs. 10 min walk from subway. Convenient hotel

2026-04-03 via Tripadvisor
S
Safari10459784422 Friends getaway
10
Very very very nice
Pros:

Fanny & xiuzhu this is a very good job.An excellent work & and she's very professional for our work

2026-04-03 via Tripadvisor
C
Cruiser55013280047 Friends getaway
10
Xiuzhu and fanny is very good staff
Pros:

Xiuzhu and fanny is very good staff

2026-04-03 via Tripadvisor
G
gentleboy0101 Couples
10
Great care taker at night
Pros:

Fanny helped us a lot ..... She was very caring

2026-04-02 via Tripadvisor