Panda Hotel

Hotels
7.8 (746 reviews)
3 Tsuen Wah Street , Hong Kong , HK

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Helpful housekeeping staff
Good accessibility to public transport
Cons:
Unfriendly front desk staff
Dirty towels and old infrastructure
Pool closure not communicated in advance

Categories

Cleanliness
6.94
Multiple mentions of dirty towels, old infrastructure, and unclean carpets.
Service
7.41
Some reviews praised the housekeeping staff, but front desk and concierge were described as rude and unhelpful.
Location
8.95
Guests appreciate the convenience of public transportation and shopping facilities nearby.
Room Quality
7.4
Guests noted that rooms were decent but old, with some issues like blocked toilets.
Amenities
7.43
The pool was unexpectedly closed, which disappointed some guests. Other amenities were limited.
Value for Money
8.39
With some accommodations and convenience nearby, guests felt it was reasonable despite some issues.
Food and Beverage
7.94
General sentiment was lacking specific mentions, termed as standard for the hotel class.
Overall Experience
7.91
Mixed reviews indicating significant disappointments but also some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:22

Property Description

Convenient Location and Transportation
Situated just 600-metres from Tsuen Wan MTR Station, Panda Hotel offers easy access to key destinations with complimentary shuttle services to Tsim Sha Tsui and Mong Kok.

Comfortable Accommodation
Experience modern and elegant rooms at Hotel Panda, each equipped with satellite TV, tea/coffee maker, and private bathrooms with a bathtub. Enjoy free Wi-Fi in all rooms.

Leisure and Wellness Facilities
Unwind at the outdoor swimming pool, well-equipped fitness centre, sauna room, and steam room. Additionally, laundry services and dry cleaning are available for your convenience.

Book your stay at Panda Hotel now for a memorable and relaxing experience in Hong Kong.

Important information:

Please be noted that for non-refundable bookings, guest name change is not possible.

Please note that the same credit card used for booking must be presented at the time of check-in. The name on the credit card must match the name of the guest checking-in. The hotel does not accept third party payment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Panda Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of HK$ 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

According to the government regulation on disposal of plastic products starting from 22 April 2024, Panda Hotel will only provide in-house guests on free amenities of toothbrush, toothpaste, liquid soap, shampoo and slippers. We recommend our guests to bring along their necessities in an effort to reduce plastic wastes.

In response to global environmental protection, Panda Hotel now implements a measure of cleaning guest rooms every two days to help reduce carbon footprint and promote sustainable development. Let us work together to combat climate change and contribute to environmental conservation. If you wish to further reduce the frequency of room cleaning, please inform us upon arrival or contact our service center at any time during your stay. We are committed to providing you with the most attentive assistance and support.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 12, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Location

Guest Reviews

7.8
Based on 746 reviews
Cleanliness: 6.94
Service: 7.41
Location: 8.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 7.91
T
Tony • extended_group • gb
7
2026-10-14 • via Nuitee
J
Jessa • family_with_children • au
10
Pros:

Cleanliness and the staff are really helpful specially Nelson who always check on us while waiting for our rooms.

Cons:

While the standard time for check ins is 3-4pm I hope they can put more chairs for the early guests specially those who came from overseas.

2026-10-12 • via Nuitee
K
Kelvin • couple • us
8
Satisfied with the start n will back again
Pros:

Fair

Cons:

Good

2026-10-10 • via Nuitee
J
JARLY • couple • co
9
Relativamente
Pros:

Las instalaciones

Cons:

El personal demasiado grosero

2026-10-09 • via Nuitee
J
Junko • couple • jp
10
2026-10-09 • via Nuitee
H
Hue Dan • couple • de
8
2026-10-08 • via Nuitee
T
TUNG LING CONNIE • family_with_children • ca
10
2026-10-08 • via Nuitee
H
Hue Dan • couple • de
8
2026-10-08 • via Nuitee
P
plt • extended_group • fr
9
Bon séjour, bien situé vis-à-vis du métro, du bus de l'aéroport et avec le mall au rez-de-chaussé
Pros:

La chambre avec deux lits simples était grande, avec un large espace notamment au niveau du canapé donc aucun problème pour mettre nos valises. La salle de bain était aussi très grande, avec de l'espace pour se préparer à deux en même temps. Le 7/Eleven au rez-de-chaussée du mall est vraiment pratique, ainsi que l'accès au pont pour les piétons pour aller au métro accessible depuis le lobby de l'hotel. Le bus pour l'aéroport est également accessible juste devant l'hôtel. Très bon séjour

2026-10-07 • via Nuitee
S
shuk ling • solo_traveller • mo
6
2026-10-07 • via Nuitee
J
J • family_with_children • es
9
Great stay, Value for money.
Pros:

Reasonable price considering it is Hong Kong. Due to its location, hotel do offer shuttle bus to several areas Service was superb. All staff members are very caring and helpful especially Kevin. There is swimming pool with steam and sauna. Also a gym. Rooms are clean. Breakfast was plentiful. Quick check in check out service. Near 2 MTR stations. 7 eleven downstairs. Lots of washing machine and dryers. Met lot of ppl that are long staying in the hotel, probably due to how cozy, superb service, reasonable-priced and clean the hotel is.

Cons:

There are like 6 lifts and another 3 from the ground floor which can be very confusing to use and get to the place you want until you learn how to. Hotel is also on the 3rd floor of the building. Swimming pool closes quite early. around 6pm? Think it is due to lack of sunlight and it gets dark after that hour. also closes during lunchtime. gym's equipment are really outdated and very old. wanted to do some pullups but there aren't any calisthenic equipment.

2026-10-07 • via Nuitee
G
GrandTour01072427534 • Family
10
My Panda Hotel Review
Pros:

Customer service is great, the rooms are amazing and comfortable, especially their bathroom, very clean and the view from the outside is amazing. Would definitely comeback here

2026-08-28 • via Tripadvisor
V
vico408 • Friends getaway
10
Nice place
Pros:

I love panda hotel..😘😘 nice room always clean..

2026-08-28 • via Tripadvisor
G
gracesC6134BH • Friends getaway
10
Lovely Panda
Pros:

Staff here are very friendly, especially Nelson and Joey at Concierge. Room is always clean. We had a wonderful stay with Panda. Kudos to everyone.

2026-08-28 • via Tripadvisor
G
GrandTour19716625159 • Solo travel
10
Good hotel
Pros:

The house cleaner Abby was cheerful and efficient.

2026-08-23 • via Tripadvisor
7
71noemiep • Family
10
Good stay
Pros:

Our room is always clean.shout out to our amazing room attendant Wai Ha.always smiling and attentive.the ambiance is good since the mall is in the hotel and supermarket already.

2026-08-21 • via Tripadvisor
5
542celinau • Family
10
Very good and very nice!
Pros:

Wazhia Mei is very friendly and accomodating! She works very quickly which is nice!

2026-08-21 • via Tripadvisor
F
Fearless66187232393 • Family
10
Staff Review
Pros:

Wazhia Mei is a friendly staff here :)

2026-08-21 • via Tripadvisor
S
sammS3040ND • Couples
10
Excellent!!
Pros:

Very good hotel to stay when in Hong Kong. Staff are very helpful. Special mention to Bee and Joey who helped us throughout our stay and helped us navigate and figure out transportation to different places. Very friendly and easy to talk to.

2026-08-20 • via Tripadvisor
A
armiraa2019 • Couples
10
Good service
Pros:

Very helpful staff. Thank you Bee and Joey for assisting us. You are the best!

2026-08-20 • via Tripadvisor