Panda Hotel

Hotels
7.8 (678 reviews)
3 Tsuen Wah Street , Hong Kong , hk

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Helpful housekeeping staff
Good accessibility to public transport
Cons:
Unfriendly front desk staff
Dirty towels and old infrastructure
Pool closure not communicated in advance

Categories

Cleanliness
6.94
Multiple mentions of dirty towels, old infrastructure, and unclean carpets.
Service
7.41
Some reviews praised the housekeeping staff, but front desk and concierge were described as rude and unhelpful.
Location
8.95
Guests appreciate the convenience of public transportation and shopping facilities nearby.
Room Quality
7.4
Guests noted that rooms were decent but old, with some issues like blocked toilets.
Amenities
7.43
The pool was unexpectedly closed, which disappointed some guests. Other amenities were limited.
Value for Money
8.39
With some accommodations and convenience nearby, guests felt it was reasonable despite some issues.
Food and Beverage
7.94
General sentiment was lacking specific mentions, termed as standard for the hotel class.
Overall Experience
7.91
Mixed reviews indicating significant disappointments but also some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:22

Property Description

Convenient Location and Transportation
Situated just 600-metres from Tsuen Wan MTR Station, Panda Hotel offers easy access to key destinations with complimentary shuttle services to Tsim Sha Tsui and Mong Kok.

Comfortable Accommodation
Experience modern and elegant rooms at Hotel Panda, each equipped with satellite TV, tea/coffee maker, and private bathrooms with a bathtub. Enjoy free Wi-Fi in all rooms.

Leisure and Wellness Facilities
Unwind at the outdoor swimming pool, well-equipped fitness centre, sauna room, and steam room. Additionally, laundry services and dry cleaning are available for your convenience.

Book your stay at Panda Hotel now for a memorable and relaxing experience in Hong Kong.

Important information:

Please be noted that for nonrefundable bookings, guest name change is not possible.

Please note that the same credit card used for booking must be presented at the time of check-in. The name on the credit card must match the name of the guest checking-in. The hotel does not accept third party payment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Panda Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of HK$ 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

According to the government regulation on disposal of plastic products starting from 22 April 2024, Panda Hotel will only provide in-house guests on free amenities of toothbrush, toothpaste, liquid soap, shampoo and slippers. We recommend our guests to bring along their necessities in an effort to reduce plastic wastes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for HK$ 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs HKD 600 per day.

Location

Guest Reviews

7.8
Based on 678 reviews
Cleanliness: 6.94
Service: 7.41
Location: 8.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 7.91
G
gracecheung1 NONE
6
Price is cheap. Room is ok.
Pros:

Receptionist is rude. The room is ok. The price is cheap. Need more training when staff is communicated with guests. Please at least speak politely. The assist. manager Eric Lam is professional and nice. Thank you for helpjng us.

2026-01-22 via Tripadvisor
B
benjiel2026 Couples
10
Excellent
Pros:

Super enjoy and relaxing to stay panda hotel ..always clean the room every day and staff so very kind ... thank you panda hotel

2026-01-19 via Tripadvisor
O
O1883JOpaulal Couples
10
Very good
Pros:

Very good experience and friendly staff

2026-01-19 via Tripadvisor
J
j0anangelinec Family
10
Wonderful Stay at Panda Hotel Thanks to Exceptional Staff
Pros:

Panda Hotel, Hong Kong is a spotlessly clean, convenient, and well equipped hotel. The rooms are quiet and peaceful, allowing for a calm and restful sleep with minimal noise from neighbors. The hotel has a warm and welcoming atmosphere, making guests feel comfortable and relaxed throughout their stay. Rooms include fridge, kettle with coffee/tea, wardrobe, safety deposit box, sofa bed, toiletries, and a wet-resistant tissue box. Housekeeping is professional and trustworthy,they tidy your room without disturbing your personal belongings. The hotel is close to bus stops, train stations, shops, restaurants, Disneyland, and Ngong Ping, and there are direct buses to and from the airport. Staff are friendly and accommodating, ironing boards are available on request, and towels are provided without extra charge. The value for money is excellent, the rooms are reasonably priced considering the amenities and service.

After our family stay from January 9–12, 2026, my partner and I booked an extra night, which was unfortunately cancelled unjustly by Agoda. Nelson, the hotel ambassador, went above and beyond to help us, he offered a comfortable place to sit, complimentary drinks, and patiently assisted us while we tried to sort the booking. Unfortunately, Agoda did not provide any assistance, and the hotel was already fully booked, so we could not rebook a room.

We are extremely grateful to Nelson and the Panda Hotel team for their professionalism, care, and thoughtfulness. We highly recommend Panda Hotel and will definitely return!

-J.C. and family

2026-01-18 via Tripadvisor
F
FarAway06467467929 Family
10
BEST EXPERIENCE
Pros:

it was very accessible and very good for all the shops here at hk!! very visitor friendly!

2026-01-18 via Tripadvisor
C
chechec2026 Family
10
Very satisfied and highly recommended. This hotel and staff a ⭐⭐⭐⭐⭐
Pros:

Thank you panda hotel for making our stay wonderful. You made our vacation a memorable one. Staff are approachable and so accomodating most specially that guy name nelson. Thank you for the good vibes . Highly recommended.

2026-01-18 via Tripadvisor
C
Coastal06190042033 Family
10
Perfect for family
Pros:

Very friendly staffs and accomodating. If you plan to visit hongkong with your family this is the perfect place to stay. Shout out to Nelson (one of their friendly staff)who helped us throughout our stay. Will be back again soon.

2026-01-17 via Tripadvisor
2
23ethela Family
8
Accessible Hotel
Pros:

Nice location, accessible to MTR. Weather is also cooler than the weather in the city. If you want to experience buying fruits and vegetables in their local market, best to stay here. Looking for a place to eat is not a problem since you’re literally connected to a mall with supermarket and restaurants.

2026-01-17 via Tripadvisor
M
maritesl2026 Couples
10
experience in Panda
Pros:

I give 5 star in this hotel because they are accommodating.. and very helpful
Always asking if your ok or you need help.. the room is good..just asking nelson his name the hotel staff here in hotel panda.. he is very kind and helpful person

2026-01-16 via Tripadvisor
J
janeaT9316GF Couples
10
Panda like no other
Pros:

The location of this hotel is great and there are shops and restaurants nearby,as for the staff,they are very warm and friendly esp.NELSON,i will definitely recommend this place to my family and friends,the place is clean and we had no trouble with regards to hotel processes,we hope to be back here soon

2026-01-16 via Tripadvisor
N
Navigate29647937477 Family
10
We enjoyed our stay at panda hotel! Napaka welcoming din nila sa ating mga pinoy
Pros:

We had so much fun here! The staff are very accommodating! When we are waiting for our check-in time, they let us leave our baggage with them with full security.
Panda hotel is a very nice place to stay because you have all the things you need just within your reach. A wonderful surprise we had was the basement store which had all the great deals for groceries!! There is also a direct entry and exit for the overpass which provides a 10 minute walk to tai wo hao station (my friend at the reception taught me it was pronounced as daí wò haó). Fast food is also within reach! The mcdonalds and KFC is just within a 5-minute walk. The rooms are also clean and well- organazied and room service is provided on your second day visit. If you want to travel to macau on your free day, panda hotel also provides you with the terminal you need to get to the hong kong-macau port via bus and coach. We had a one day trip to macau on our own and we still managed to get back to our hotel with little to no navigation because of how accessible it is to existing roads

2026-01-15 via Tripadvisor
C
ceejayp2026 Solo travel
10
Great Stay at Panda Hotel
Pros:

I had a really pleasant stay at Panda Hotel here in Hong Kong. From check-in to check-out, everything was smooth and comfortable. The staff were polite, helpful, and always ready to assist whenever I had questions.

Special mention to Nelson — he was very approachable, friendly, and professional. He made the experience even better by being accommodating and easy to talk to, which really made me feel welcome.

Overall, the service was great, the atmosphere was relaxing, and I felt well taken care of during my stay. I would definitely recommend Panda Hotel and would love to stay here again in the future.

2026-01-14 via Tripadvisor
C
caseylinej Family
10
Unforgettable HK experience with Panda Hotel.
Pros:

I traveled to Hong Kong with my sisters and booked this hotel via Trip.com for affordable price. We stayed here for 3 nights.

The room we had is Family Single Double room. It’s a room with a single and double bed. The room is clean and spacious and also have a couch, side table, swivel chair, desk, and mini fridge.

Other than that, there are various shops, restaurants and a 7-eleven on the floors below the hotel.

The hotel lobby on 3rd floor is connected to walkway to MTR Tsuen Wan station (Tsuen Wan Line) which is really convenient. It’s also a 10 min. walk to MTR Tai Wo Hau station (Tsuen Wan Line).

The staff were also approachable and hospitable. They allowed us to have our luggage drop before check in and after check out.

Thank you Panda Hotel.

2026-01-12 via Tripadvisor
C
catherinejM2856CM Family
10
Highly Recommended - Very Comfortable Stay
Pros:

The room was spacious and clean. The location was great, conveniently situated near shopping centers and MTR stations. The ambiance was good, and the staff were friendly and accommodating, especially Sir Nelson. We will definitely stay here again on our next visit.

2026-01-12 via Tripadvisor
C
candylinej Family
10
Enjoyed staying at Panda Hotel
Pros:

10mins away from two MTR stations (Tsuen Wan line)
Love the ambience of the hotel
Room is spacious compared to most hotels in hong kong
Cheaper compared to most hotels in hong kong given the spacious room
Thank you, Sir Nelson for accommodating us warmly!

2026-01-12 via Tripadvisor
V
V6147TKdeepaks Family
10
Wonderful stay at Panda Hotel!
Pros:

We had a pleasant stay at the Panda Hotel. The room and its services, the reception lobby and services, the cafeteria for veg meals, and the shuttle services were amazing, Mr Nelson, Hotel Ambassador extended his help before the departure to make our overall stay comfortable. Apart from hotel amenities, there is a mall at the ground floor and basement which helped us to buying eating and other stuff. Since the hotel is well connected to MTR and bus stop, we made multiple trips to different places.

2026-01-12 via Tripadvisor
C
Cosmopolitan641965 Family
4
Good and bad experience
Pros:

Location was okay. Located inside the mall, food and groceries are accessible good for families. However, the rooms are kinda dusty. Tables, lamps, carpet are dusty. We had a bad experience from our 1st night. The room was so cold, colder than the outside temp and we called for maintenance. It was 1am and the lady supervisor kept on shouting to open the room lights when she could have been more gentle cuz who shouts at 1am when you’re a staff. When they checked the AC temp, it was 12 degrees celsius! Imagine how cold that was and we have a baby. At first they offered more blanket. Of course we declined. Blanket will not do anything to lessen the cold. We insisted for a room change. They transferred us to another room. Before leaving, we saw a USED CONDOM under the side bed table. USED CONDOM!! So it is very obvious that they don’t clean the rooms properly. Carpets and not even vacuumed. They mainly focus only on changing bed sheets, towels and taking out the trash. Yes, this may be a budget hotel. But I’ve been to budget hotels with clean rooms. Never had a bad experience w budget hotels. I was actually expecting that Panda Hotel would be clean based on the reviews I’ve read.

Nevertheless, we had a good experience with the services they offered like the free shuttle bus going in and out of the city. Nelson was helpful with the details, but i never saw him again in the next 3 days we stayed in the hotel.

2026-01-04 via Tripadvisor
G
GrandTour36817340206 Family
10
Warm and friendly Panda Hotel.
Pros:

The rooms are very nice and functional. The staff are very kind and always greet us with smiles on thier faces. Ivy, the supervisor and Henry, the Manger are very accommodating. I will stay here again on my next visit here.

2026-01-03 via Tripadvisor
J
jamesiid Family
10
Hotel Experience
Pros:

Value for money
Bigger rooms
Convenient for shopping
Near Tung Chung and Disney Land
Has supermarkets
There’s a mall for shopping and dining

2026-01-02 via Tripadvisor
H
Helaine family_with_children ca
4
Good
Pros:

Washroom too old

Cons:

Staff not friendly especially the receptionist

2025-10-18 via Nuitee