Kimpton Riverplace Hotel by IHG

Breakfast was good.
Salads for a snack were good

Front desk exceptionally nice.

The Hotel staff, the hotel, the view of the river, everything except the Resturaunt. It was nice but the service and the food not so much, read below.
I do look forward to staying there again.

Cottage apartment was wonderful as a central gathering spot for family during a wedding weekend.

Location

The property was in a super convenient location with beautiful decor in the lobby and views all around.

Nice hotel

love to stay here when we come to Portland. The location is quiet and comfortable for a longer stay for work. Parking is a bit costly but otherwise we really find it the best place to stay location wise even though we have also stayed at the Nines, Heathman, Hoxton, benson and Lucia...

We were hiking the Columbia River Gorge with our Golden's and wanted to visit our son who lives in that City that's purported to be "on fire"... First impressions were the doorman and the front desk... we arrived three hours early, in need of a shower. The doorman hustled our bags to their storage and the front desk said they'd try to get us in early. We sat outside on their patio and enjoyed a great meal and service... walked the pups along the river so they could do their business... and then my phone buzzed... room ready. Great room, view of the river, dog friendly and close to some nice restaurants... great service... great location... and easy to navigate... Portland is wonderful... hikes above the City... the Rose Gardens are dog friendly and take a drive or walk into the City for their food truck corral of over twenty stalls... lots of fun... even the local PD eats there... Don't pay attention to the knuckleheads who think Portland is dangerous...

Great clean room with a view of the river - and very helpfu friendly staff ! Great breakfast in room .

Cool pop up shops and easy access to the river

We've been Kimpton fans for decades, and this property has the chain's typical flair for design and atmosphere. It's beautiful and located in a great part of the Portland waterfront. The room was very nice.

But right from the beginning of our visit, it felt like Riverplace's services were off. The front desk staff appeared distracted and inexperienced (we later watch them playing a board game behind the front desk). None of our expected upgrades where offered or available. The bellman and valet were AWOL (so we moved luggage ouselves). The check-in desk attendent didn't provide a necessary breakfast voucher, which delayed our account resolution at checkout. The restaurant was slow and understaffed (though the food was good and staff onsite were very pleasant). The beer taps were out of service. Note that parking is offsite and expensive ($55/night). This is a Capital One Premier Collection property, so we had a lot of discounts to offset the deficiencies in service, but we're not sure we'll go back, even with the extra benefits. Riverplace is just not up to usual Kimpton standards.

We were subject to their $200 prepay for any amenities which was excessive. So what credit do I get in return for an uncleaned room? I had to go to the desk to get morning coffee and clean towels. I’d like a refund

Loved the hotel room and it’s view but did not like that valet parking was the only option. It was expensive and we didn’t like waiting for our car when we were ready to go or come home and go to bed.

Wonderful riverfront location. Clean, wonderful staff, and atmosphere.

The rooms are very nice, getting a suite was great because you have extra space. The staff was very helpful and kind