Riverplace Hotel

Room was fabulous! Loved the windows and view/sunshine through them.

Location.

This hotel was recently sold and is no longer a Kimpton property. We prepaid through the Chase Edit program and were not notified that the property is no longer a Kimpton property. Therefore, I paid for Kimpton amenities and did not receive them, including a welcome amenity and points credited for my stay. The hotel is run down, the rooms are and the sink in the room was filthy. I would not stay here again.

We ate in the restaurant, Riverplace, choosing it due to the riverfront location, which was rather nice, especially if seated on one of the handful of outside tables. Service was great, food nothing to write home about, but the Mimosa's, top notch, and very fairly priced.

The Riverplace Hotel (no longer affiliated with Kimpton) is right by the Williamette River steps from a walk/bike path that follows the riverbank. We stayed in a king suite overlooking the river and it was wonderful. The decor is a little dark for our taste, but you pull back the curtains to a beautiful view of the river! The bed was comfortable and the shower worked nicely. Could have used a little more counter space in the bathroom. The service was nice. Room clean and we didn't hear much noise - pretty far away from any busy streets. The breakfast is meh - better to go to the Little River Cafe about 2-3 minute walk down the waterfront!

I loved this hotel so much and I wish I were staying longer. I was on a long roadtrip from San Francisco to Vancouver (BC) and needed a pit-stop with my dog so booked this place based on the stellar reviews.

And boy it delivered. I was lucky to get a rate with parking included, and from the moment I pulled up everything was so smooth and easy. And my dog was treated like a very welcome guest - no issues at all (and no weird hidden pet fees). The room I got, a Queen studio, was large and light-filled with views of the Wilamette, a sitting area, and so warmly decorated. I wish I had more time to sleep in and read a book in bed.

The location was also perfect for having a dog - a big open field right next door and a waterside walkway with places to eat and shop. I would definitely come here again, and next time for a longer time

The hotel was EXQUISITE...there were quite a few stairs involved (sometimes I felt kind of like I was mountain climbing BUT the VIEW & the room itself were TOTALLY worth the effort!! The staff was just FANTASTIC & SO attentive that I felt UTTERLY pampered!!! If you're looking for a TRULY lovely place to stay in Portland OR, then you owe it to yourself to experience this hotel. Not only because it is GORGEOUS but also because it's location is quite handy & many types of businesses are within easy walking distance...ENJOY!!!

Firstly, the staff is very kind, accommodating, and hardworking; they are the only reason this review is not 1 star. We really appreciated everyone from the valets, front desk staff, cleaning folks, and restaurant team. Secondly, this is not an up-to-standard Kimpton property. I saw reviews explaining this, but I didn't heed the warnings, and it was rough. The value per night and consistency of experience are greatly lacking.

Cons
- Overall, it is extremely tired and worn; public spaces, rooms, and "gardens" are very run-down.
- Room 530 smelled like cigarette smoke, and we had to change rooms. This was a huge hassle, but the front desk staff were champs.
- We stayed in a top-floor River Front "Cottage". They are really more like old-timey townhouses with shared walls and guests below. Strangely, the hotel stages all of the cleaning supplies at the base of the stairs of each building; there was pretty much always a huge amount of trash and debris spilling all over the place, basically at one's doorstep if you were staying on the 1st floor. It is very unappealing and off-putting.
_ In our new room 520, the bathrooms and many aspects of the rooms were just plain worn out and should be attended to.
- We bought the breakfast package and could not use it each day because the line was so long (15 to 45 min wait times). Kimpton obviously doesn't hire enough staff. Also, they say that the breakfast is covered, but it is only a $50 a day credit total; no one informed us of this, and it is not described anywhere that we could see; the meals were always $80+, and we had 1 entree each and coffee.
- There is an absurd Guest Amenity Fee of $35 each day, for what we don't know. There is no pool, hot tub, or exclusive amenities that make this make sense.
- You cannot park for free in the near vicinity, and valet is expensive at $60/day.

Pros
- The staff went above and beyond.
- The gym was usable.
- Dog friendly.
- When we could actually get breakfast, the food was good.

Yes, the location is wonderful, but it's the staff that really make this place a retreat. Even my dumbest attempts at romance for my guest were met with enthusiasm and creativity.

Kimpton RiverPlace Hotel is a grand old hotel and we loved our stay here. From the moment we arrived, every person on staff made us feel welcome, and Matt at the front desk was especially helpful and generous from first to last. Our suite was clean, comfortable, and tastefully furnished. The simplicity and ease with which we could cool or heat our rooms was especially appreciated. A little sign in the bathroom lists several things you might have forgotten and a reasurring -- "We have it!" -- no worries.

The King Tide Restaurant at the hotel is pricey but offered excellent options for breakfast, lunch, and dinner, and has a friendly and attentive wait staff.
The location of RiverPlace, right on the Tom McCall Waterfront Greenway, is womderful. There are spectacular views of the Willamette River, the marina, and the bridges over the river. We watched the dragon boat teams gather and do their warm-up exercises before going down the ramp to the pier and their fierce, ornate dragon boats. There is a big park at one end of the Greenway, and a wide, tree-lined walkway provides an easy walk to cafes and the small, well-stocked Marina Market, with plenty of items a traveler might need, as well as wine, cheese, jams, chocolates and other goodies a traveler might enjoy. At the other end of the walkway is a lovely garden where one can meander, rest, or play with friends and family on the little lawn areas.

We will definitely return to Kimpton RiverPlace. It's a fine hotel staffed by lovely people, situated in an especially beautiful place in Portland, one of our favorite cities.

the service was great.

My stay at the Kimpton Riverplace was wonderful! The entire staff were welcoming, professional and incredibly responsive (which is especially helpful when running a retreat!). One staff member in particular (Oliver at the front desk) went over and beyond to be accommodating, helpful, and just so kind in general! I would definitely return for both work and personal stays, the views were breathtaking and the food delicious.

Unique style.

It was our anniversary so we splurged on a suite. The staff was delightful - friendly and competent. Sadly this room at least has been allowed to deteriorate. The privacy curtains are mostly missing (blackout shades are still there) or falling apart, the shower had serious mildew (disguised as rustic tile). The door between the bedroom and living room was removed at some point. The windows are old and poor quality - one was out of its track - and they are dirty and covered in cobwebs. Lots of road noise at night since the windows are old and poorly fitting. Someone with a critical eye needs to look over these rooms and the owners need to put in some capital to improve/refresh. The current ownership appears to have bought the hotel in 2015 and they appear to be collecting on its previous strong reviews without investing the necessary funds for maintenance.

Our stay at this hotel was nothing short of perfection. The property is stunning. It is right on the Willamette, giving you incredible river views. You can watch the dragon boat teams practicing in the evening or go for a stroll along the water. There are cafes and a market all within very easy walking distance. It is also a very easy walk to Old Town or the Saturday Market. Our suite was the most luxurious and comfortable room we have ever had anywhere. I can't say enough about the comfort of the bed and linens. The toiletries are scrumptious and you could just about drown in the tub. They have wine hour every evening from 5:00-6:00 in the lobby. You visit with other guests and enjoy some wine selections and yummy treats from the restaurant. Jess and Matt are usually the hosts for the wine hour and they are fantastic. They are so friendly and genuinely care about every aspect of your visit. They will do whatever it takes to ensure that your stay is memorable and that you have a wonderful time in their city.

The King Tide Restaurant is not your typical hotel restaurant. We ate in the restaurant multiple times during our stay because it is so very good. The food is fabulous. The calamari with peppers and olives is delicious. The small plates and sides are all generous and very, very good. The grilled sour dough is from a local bakery and a must try. And, the desserts are all worth the calories. Jess is the restaurant manager and the epitome of friendly professionalism. We also had the pleasure of being served by Conn, Anna Marie, and Laina. I don't know what secret method this hotel has for hiring only the very best, but their staff shows their commitment to accomplishing this goal.

Matt, the front desk manager, is the absolute best. He always greets you by name, asks about your adventures, and can make some great suggestions if you aren't quite sure how to spend you time. He clearly loves his job and this hotel and wants to make sure that every stay is so good that you'll want to come back.

This was our second stay at the RiverPlace and we are already thinking about our next visit. I can't imagine ever staying anyplace else in Portland.

Breakfast was good.
Salads for a snack were good

Front desk exceptionally nice.

The Hotel staff, the hotel, the view of the river, everything except the Resturaunt. It was nice but the service and the food not so much, read below.
I do look forward to staying there again.