The Royal Sonesta Portland Downtown

Hotels
•
Sonesta Hotels
9.4 (855 reviews)
506 Southwest Washington Street , Portland , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-appointed rooms
Good value for money
Cons:
Cleanliness issues
Breakfast not meeting expectations
Noise from adjacent room
Hot water problems

Categories

Cleanliness
8.3
Concerns about mold and overall cleanliness mentioned in reviews.
Service
10
Staff is described as friendly and professional in multiple reviews.
Location
10
Location described as excellent and central in various reviews.
Room Quality
9.77
Rooms are well-appointed and suitable for families.
Amenities
9.31
Amenities were generally sufficient, though there were complaints about dining clarity.
Value for Money
9.76
Good value noted due to location and room quality.
Food and Beverage
8.29
Breakfast lacked staples and vegetarian options.
Overall Experience
9.75
Overall a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:49

Property Description

Luxurious Accommodations
Experience modern and stylish guest rooms at The Royal Sonesta Portland Downtown, each equipped with a flat-screen TV and contemporary decor. Upgrade to a suite for stunning city views and added comfort with a desk and coffee maker available upon request.

Relaxation and Wellness
Indulge in ultimate relaxation at our spa and wellness center, offering rejuvenating massage services. Keep up with your fitness routine at our well-equipped hotel fitness center, ensuring a balanced and healthy stay.

Convenient Location
With Portland Union Station nearby and Pioneer Courthouse Square just a short walk away, our central location makes exploring the city a breeze. And with Portland International Airport a convenient distance, your travels are made simple. Book your stay at The Royal Sonesta Portland Downtown today for a memorable and convenient experience.

Important information:

The Royal Sonesta Portland Downtown offers complimentary tea and coffee, available daily in the Living Room.
Daily complimentary coffee and tea available in the Living Room for our Hotel guests, Monday-Friday from 6:30 a.m. to 10:00 a.m., and Saturday-Sunday from 7:00 a.m. to 11:00 a.mGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 855 reviews
Cleanliness: 8.3
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.76
Food and Beverage: 8.29
Overall Experience: 9.75
L
Laura • family_with_children • us
10
Pros:

This is my favorite hotel

2026-02-08 • via Nuitee
L
lisseth • solo_traveller • us
9
2026-01-30 • via Nuitee
Гаранова • solo_traveller • ua
7
Pros:

The location is good, the price for parking is $55 per day.

Cons:

The room is very cold, we slept with our clothes on. There was no cold water, only hot, so it was impossible to wash. When you go to breakfast, dress very warmly.

2026-01-26 • via Nuitee
C
Connie • couple • us
8
Bed was comfortable, nice to have breakfast included. No coffeemaker in the room but given upon request.
Pros:

Stylish

Cons:

No USB in the room, no USB adapters available for use at front desk

2026-01-25 • via Nuitee
T
Terri • couple • us
8
2026-01-23 • via Nuitee
A
Ann • couple • us
9
I forgot a bag and the staff found it and set it aside for me.
Pros:

The suite was Spacious and quiet.

Cons:

It would be nice if a coffee machine was included in the room but they were happy to provide one for us.

2026-01-23 • via Nuitee
R
Rakshashri • family_with_children • us
10
Pros:

No breakfast served

Cons:

Smooth onboarding and exiting experience

2026-01-19 • via Nuitee
T
trina • couple • us
6
Pros:

Staff were apologetic but check in was entirely too long- and I never got a call (as they said they would) that my room was finally ready (cleaned) by housekeeping. I had to go back to the front desk and ask again. Despite being in a great location, I would not stay here again.

Cons:

As above

2026-01-19 • via Nuitee
L
LaCher • family_with_children • us
9
Different, close to Voodoo donuts
Pros:

The chairs and fitness room

Cons:

The TV did not work and we had to call the front desk

2026-01-19 • via Nuitee
B
Barry • couple • us
9
I had surgery in Portland so this hotel was close. It has every amenity.
Pros:

Good stuff.

Cons:

I think it was perfect!

2026-01-19 • via Nuitee
S
Sandra • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Sharon • family_with_children • us
8
Interesting!
Pros:

Beautiful decor , staff friendly, breakfast was buffet but waitress made sure we had milk for grandson,, location was good and safe to walk in city, Beds were very comfortable.

Cons:

It surprised me that they went to trouble of remodeling but put new low toilets that were difficult to sit down and toilet tisue was so thin it fell apart. For such an upscale property it was disappointing. Visit to Hubers was a let down, very loud and food was just OK. Food trucks within walking distance , nothing outstanding but pleasant atmosphere.

2026-01-19 • via Nuitee
M
MARIO • couple • mx
10
excelente ubicacion , muy buen servicio
Pros:

muy bueno solo horario muy reducido

Cons:

todo estubo bien

2026-01-19 • via Nuitee
N
Navjot • family_with_children • ca
10
Pros:

Such a unique hotel. The whole vibe at the hotel was juat wonderful, felt like a different era.

2026-01-19 • via Nuitee
C
Cheyenne • extended_group • us
10
2026-01-19 • via Nuitee
M
Matt • couple • us
10
2026-01-18 • via Nuitee
S
Shariff • couple • us
9
2026-01-17 • via Nuitee
A
Adrian • couple • us
9
2026-01-16 • via Nuitee
G
Goutham • solo_traveller • us
10
Very nice hotel in downtown Portland and friendly staff
Pros:

Nice hotel and staff

Cons:

Have to pay extra for high speed internet

2026-01-15 • via Nuitee
C
Christopher • family_with_children • ca
3
Definitely not worth the money.
Pros:

The hotel room was a good size, and was located in the downtown core.

Cons:

We needed to flush the toilet 3-5 times to be effective. The internet was not reliable. The valet had attitude. When we were at breakfast, we could hear two staff members arguing that one of them wasn't wearing a name tag. The whole dining area overheard.

2026-01-15 • via Nuitee