The Royal Sonesta Portland Downtown

Hotels
•
Sonesta Hotels
9.4 (932 reviews)
506 Southwest Washington Street , Portland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-appointed rooms
Good value for money
Cons:
Cleanliness issues
Breakfast not meeting expectations
Noise from adjacent room
Hot water problems

Categories

Cleanliness
8.3
Concerns about mold and overall cleanliness mentioned in reviews.
Service
10
Staff is described as friendly and professional in multiple reviews.
Location
10
Location described as excellent and central in various reviews.
Room Quality
9.77
Rooms are well-appointed and suitable for families.
Amenities
9.31
Amenities were generally sufficient, though there were complaints about dining clarity.
Value for Money
9.76
Good value noted due to location and room quality.
Food and Beverage
8.29
Breakfast lacked staples and vegetarian options.
Overall Experience
9.75
Overall a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:49

Property Description

Luxurious Accommodations
Experience modern and stylish guest rooms at The Royal Sonesta Portland Downtown, each equipped with a flat-screen TV and contemporary decor. Upgrade to a suite for stunning city views and added comfort with a desk and coffee maker available upon request.

Relaxation and Wellness
Indulge in ultimate relaxation at our spa and wellness center, offering rejuvenating massage services. Keep up with your fitness routine at our well-equipped hotel fitness center, ensuring a balanced and healthy stay.

Convenient Location
With Portland Union Station nearby and Pioneer Courthouse Square just a short walk away, our central location makes exploring the city a breeze. And with Portland International Airport a convenient distance, your travels are made simple. Book your stay at The Royal Sonesta Portland Downtown today for a memorable and convenient experience.

Important information:

The Royal Sonesta Portland Downtown offers complimentary tea and coffee, available daily in the Living Room.
Daily complimentary coffee and tea available in the Living Room for our Hotel guests, Monday-Friday from 6:30 a.m. to 10:00 a.m., and Saturday-Sunday from 7:00 a.m. to 11:00 a.mGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 932 reviews
Cleanliness: 8.3
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.76
Food and Beverage: 8.29
Overall Experience: 9.75
D
Doris Dede • solo_traveller • us
10
2026-06-10 • via Nuitee
M
MEI • couple • cn
10
Good
Pros:

Good

Cons:

Good

2026-06-08 • via Nuitee
A
Alisa • solo_traveller • us
10
Pros:

Beautiful room and fantastic sitting room off the lobby with a fireplace. Great, helpful staff.

2026-06-07 • via Nuitee
G
Gábor • solo_traveller • hu
9
Pros:

Great location, clean and nice room. Friendly staff.

Cons:

The breakfast was very poor.

2026-06-07 • via Nuitee
B
Bernhard • family_with_children • de
9
2026-06-03 • via Nuitee
P
Peter • couple • us
10
Just good vibes.
Pros:

Staff was eager to help and friendly, especially Austin. Great location and spacious rooms.

Cons:

Nothing comes to mind.

2026-06-02 • via Nuitee
P
Paul • couple • us
10
Beautiful rooms with close access to downtown!
Pros:

Love the beauty of the whole hotel. The old architecture and the tall doors were beautiful! Loved the atmosphere!

2026-06-02 • via Nuitee
A
Asli • extended_group • tr
10
Super
Pros:

The location was perfect.

2026-06-01 • via Nuitee
F
Francisco • solo_traveller • us
9
beautiful hotel in historic building, special
Pros:

very big room
deco and style
entrance area with fireplace

Cons:

breakfast was disappointing

2026-06-01 • via Nuitee
F
Frank • couple • us
9
close to center of town, friendly staff, and very comfortable room! would stay with them again.
Pros:

we arrived before checkin and the staff was very forthcoming and allowed us to get our room early.

2026-05-29 • via Nuitee
S
Sudhanshu • couple • us
9
2026-05-28 • via Nuitee
J
jenjferg • couple • us
9
Great stay - would stay here again.
Pros:

Staff was great, location was great, room was clean and bed was comfortable. Staff was very helpful when we came early, they kept our luggage until we were able to check in. The parking valet is located next to the hotel and we felt our vehicle was safe and easy to access.

Cons:

You have to request a coffee maker and refrigerator for your room. Our coffee maker did not work and it was tough to find a cup of coffee first thing in the morning. The staff offered to come into our room to fix the coffee maker at 6am, but I sleep in and my husband gets up early for coffee, so that did not work for us. The restaurant doesn't open until 7am and breakfast was not great, just adequate.

2026-05-27 • via Nuitee
R
Robin • couple • us
10
A stay to remember in Portland!
Pros:

The hotel’s interior is cheerful and eclectic and close to shopping, movies, restaurants, food trucks and donuts!!

Cons:

Nothing

2026-05-26 • via Nuitee
C
Chelsea • couple • us
10
I’ve always loved the royal Sonesta hotel, even way back before the rebranding. The funky, trippy vibe is perfect for a
Pros:

The mcm furniture, especially in our suite was so beautiful and unique. The bath tub was HUGE and could fit two people. The bedding/mattress/pillows made it so I had the best sleep that I’d had in a long time. There were two bathrooms in our suite which made getting ready for the concert very easy. Also we loved the coffee down in the lobby every morning, pet policy, and lastly, the valet staff was very accommodating and friendly!

Cons:

There isn’t room service, and also if you order door dash you have to walk all the way down to the lobby to get your food, which was pretty far if you are on the top floor and far from the elevator. There are no smart tv capabilities so I had to purchase a Roku to bypass the (extremely expensive) ancient music streaming app that only lets you choose the genre and not even what artist or song you listen to. There was a short period of time when we got back from the expo center at 2 am and the shower didn’t have any hot water. You could hire maybe more personable night staff…or maybe do some hospitality training on the ones you have. Also maybe a flat rate for valet if you’re staying multiple nights- when you’re paying multiple days (the whole weekend) you are paying for 3 days! Astronomical!! Also maybe upgrading the usb plug-ins or having maybe an alarm clock/speaker with music capabilities that has an adapter with usb-c would be nice!

2026-05-26 • via Nuitee
S
susanrgeffen • Family • Chicago, Illinois
10
Special people gave special service
Pros:

We stayed at the Royal Sonesta in Portland for our niece's graduation. The entire family was with us. Every one of us received excellent service and enjoyed our stay. A special thank you to Nadyah in the restaurant. She moved furniture so all of us could sit together for dinner and handled a multitude of orders and complexities with graciousness and aplomb. Tammie also went out of her way, bringing us coffee. At the desk, Alerik and Owen solved problems, got us taxi's, and gave us great tips on what to see. Kudos to all of them.
Susan

2026-05-25 • via Tripadvisor
A
Austin • solo_traveller • us
9
2026-05-25 • via Nuitee
S
Sonja • couple • us
10
2026-05-25 • via Nuitee
D
dbahmanou • Family • San Dimas, California
2
Upsell on what I paid for. Stay away
Pros:

I made the mistake of going through Priceline to stay at this hotel. I booked the stay in a room with two beds and a couch for 5 people. Priceline made it for 2 people. I called priceline, and they were no help. I called this hotel, and they would not help. They just tried to upsell us. They were very polite as they supported the fraud of Priceline. It was disappointing. (I was fine with a cancel or to stay there.) Usually when a room is expensive, you don't expect to be upsold for things that you paid for. Nathaniel was politely unhelpful.

2026-05-24 • via Tripadvisor
P
Pavel • couple • cz
9
Celkový estetický dojem,velikost pokoje a vybavenost byly nadstandardni
Pros:

Snídaně byla průměrná ,malý výběr

2026-05-24 • via Nuitee
A
arnulfo • extended_group • us
10
2026-05-23 • via Nuitee