The Royal Sonesta Portland Downtown

Hotels
•
Sonesta Hotels
9.4 (1055 reviews)
506 Southwest Washington Street , Portland , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-appointed rooms
Good value for money
Cons:
Cleanliness issues
Breakfast not meeting expectations
Noise from adjacent room
Hot water problems

Categories

Cleanliness
8.3
Concerns about mold and overall cleanliness mentioned in reviews.
Service
10
Staff is described as friendly and professional in multiple reviews.
Location
10
Location described as excellent and central in various reviews.
Room Quality
9.77
Rooms are well-appointed and suitable for families.
Amenities
9.31
Amenities were generally sufficient, though there were complaints about dining clarity.
Value for Money
9.76
Good value noted due to location and room quality.
Food and Beverage
8.29
Breakfast lacked staples and vegetarian options.
Overall Experience
9.75
Overall a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:49

Property Description

Luxurious Accommodations
Experience modern and stylish guest rooms at The Royal Sonesta Portland Downtown, each equipped with a flat-screen TV and contemporary decor. Upgrade to a suite for stunning city views and added comfort with a desk and coffee maker available upon request.

Relaxation and Wellness
Indulge in ultimate relaxation at our spa and wellness center, offering rejuvenating massage services. Keep up with your fitness routine at our well-equipped hotel fitness center, ensuring a balanced and healthy stay.

Convenient Location
With Portland Union Station nearby and Pioneer Courthouse Square just a short walk away, our central location makes exploring the city a breeze. And with Portland International Airport a convenient distance, your travels are made simple. Book your stay at The Royal Sonesta Portland Downtown today for a memorable and convenient experience.

Important information:

The Royal Sonesta Portland Downtown offers complimentary tea and coffee, available daily in the Living Room.
Daily complimentary coffee and tea available in the Living Room for our Hotel guests, Monday-Friday from 6:30 a.m. to 10:00 a.m., and Saturday-Sunday from 7:00 a.m. to 11:00 a.mGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1055 reviews
Cleanliness: 8.3
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.76
Food and Beverage: 8.29
Overall Experience: 9.75
C
Christopher • couple • us
10
We will be back
Pros:

The whole experience!
Rooms large and clean, well-decorated.
Lobby.
Friendly staff.
Live music.
A resident piano player would be amazing.

2026-11-03 • via Nuitee
C
Christine • couple • at
9
Spannende Stadt, tolles Hotel, uns hat es wirklich richtig gut gefallen!
Pros:

Die Zimmer waren sehr groß und wir haben sogar ein Connecting Room bekommen. Für jeden Tag (auch den Anreisetag) gab es einen Gutschein, mit dem man sich an der Rezeption Getränke oder Snacks holen konnte, einlösbar auch im Restaurant, beim Frühstück oder in der Bar. Sehr nettes Personal, alles sauber und eine super Lage mit Bars, Cafés, Restaurants und Powell’s City of Books zu Fuß erreichbar.

Gut zu wissen: In die Tiefgarage fährt man selbst, bei der Abholung wird einem das Auto gebracht, man muss dafür aber mit dem Lift runter in die Garage.

2026-11-03 • via Nuitee
B
Brandy • family_with_children • us
8
2026-11-02 • via Nuitee
D
Daniel • family_with_children • us
9
Great suite with dramatic furnishings and best hotel breakfast in town. But musty room.
Pros:

Great location, well appointed room decor, great free breakfast

Cons:

Room had a very musty smell like stinky feet. We had to walk a mile to a 24hr grocery for a can of lysol because the smell kept us awake and windows wouldn't open.

The refrigerator was not installed so we had to request one brought up. But service was fast.

2026-11-02 • via Nuitee
S
Sara • couple • us
9
2026-11-01 • via Nuitee
M
Mariateresa • solo_traveller • us
1
No cold water in the room, scalding taps only
Pros:

The location in downtown Portland was convenient for a business trip.

Cons:

Room 504 had no cold water. Both taps delivered scalding hot water, so I couldn’t shower. Staff told me the problem was known, blamed the building’s age, and suggested running the water for 15 to 20 minutes, which doesn’t remove the risk of scalding. A guest review from about ten months ago describes the same problem. I wasn’t given a firm answer on a room change, so I checked out before the originally planned departure date because the room wasn’t usable. The matter is still unresolved. I wouldn’t recommend staying at this hotel.

2026-10-30 • via Nuitee
K
Kristian • family_with_children • us
9
2026-10-29 • via Nuitee
A
Austin • solo_traveller • us
8
2026-10-29 • via Nuitee
J
John • couple • us
10
Quick tourist trip to city. Look forward to returning and exploring.
Pros:

Upper floor suite is a dream, location to downtown is superb. Staff were very accommodating and friendly. Complimentary coffee bar is a bonus.

Cons:

Breakfast buffet needs a little help

2026-10-28 • via Nuitee
R
Richard • family_with_children • ie
6
Pros:

The location itself and the decor were great.

Cons:

The floors opposite my room had the lights on, all day every day. There were various small issies with my room. The $15 "bonus" wasn't worth the cost.

2026-10-28 • via Nuitee
R
Richard • couple • gb
10
Superb location, design and staff.
Pros:

Room design. Location. Comfort.

2026-10-28 • via Nuitee
D
DAVISON • extended_group • us
10
Beautiful, comfy, well located and and the staff is a delight.
Pros:

This was my 6th time at The Royal Sonesta Portland and once again an amazing experience. The place is gorgeous, the lobby and common areas look amazing with a cultural blend of antique and contemporary interior design. The room are spacious, bathrooms are big and bathtubs good size even for very tall people like myself. The beds are excellent, so big and comfy! Big shout to the super friendly staff there, some people have been there for years and deservedly as they do they jobs amazingly. And the newer staff equally amazing.

Cons:

No complains here. Maybe not having to call/text front desk for room service to clean and instead just use the tag on the door might have been a bit easier, but still, all great!

2026-10-28 • via Nuitee
D
DAVISON • couple • us
10
Beautiful, well located, amazing decor, and friendly staff.
Pros:

This was my 6th reservation at The Royal Sonesta Portland, this time for a couple of friends, not myself, so I'm reporting their thoughts! What an amazing experience. The place is beautiful, the lobby decor is amazing. Room is spacious, bathroom is big with great bathtub. Excellent and big bed. And super friendly staff. Also the location is perfect, central to go to anywhere in Portland.

Cons:

Nothing.

2026-10-28 • via Nuitee
S
Stephen • solo_traveller • us
10
Absolute perfection!
2026-10-27 • via Nuitee
L
Laurent • family_with_children • be
8
Pros:

Grandes chambres

Cons:

Petit-déjeuner sans beaucoup de choix

2026-10-27 • via Nuitee
J
Justin • couple • us
10
Great hotel at a solid value. Accommodating staff. Great location. Would happily stay again.
2026-10-26 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

Room furnishings were great. Staff was great, especially the breakfast staff.

Cons:

Location wasn’t great. Shower needs to be upgraded. it took a long time for me to retrieve my car from valet parking.

2026-10-25 • via Nuitee
S
Sarah • couple • ca
9
Amazing hotel. Pictures hardly capture the .agi
Cons:

Everything has a price tag on it.

2026-10-24 • via Nuitee
C
Cakinis • family_with_children • pl
8
2026-10-23 • via Nuitee
N
Nicole • couple • ca
9
Unique, vintage and great location
Pros:

Such a unique and fun place, decor and rooms are beautiful and the beds are so comfy.

Cons:

The electrical situation is odd, rooms don’t have a fridge or microwave unless you request one from guest services and they wheel it up to you on a cart lol. The plugs are also a little wonky for charging

2026-10-23 • via Nuitee