Holiday Inn Sydney - Waterfront by IHG

Hotels
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DP Murphy Hotels
8 (782 reviews)
300 Esplanade , Sydney , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy environment

Categories

Cleanliness
6.75
Multiple mentions of dirtiness, mold, and broken facilities.
Service
7.75
Inconsistent service mentioned; some staff responsive while others unhelpful.
Location
9.25
Great proximity to downtown and attractions, well-rated by guests.
Room Quality
7.25
Mixed reviews with some old and dated rooms, but mention of renovations.
Amenities
8.25
Amenities like the pool and breakfast are mentioned positively despite some issues.
Value for Money
8.25
Overall positive sentiment, but issues with cleanliness slightly detract.
Food and Beverage
8.25
Generally positive but limited options during busy times.
Overall Experience
8.25
Good experiences highlighted, but some severe shortcomings noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:01

Property Description

Waterfront Location on Esplanade Boardwalk
Situated along the picturesque Esplanade boardwalk in Cape Breton Island, Holiday Inn Sydney offers a stunning waterfront experience for guests.

Indoor Pool with Waterslide and On-site Dining
Guests can enjoy the thrill of the indoor pool with a waterslide and savor delicious meals at the two on-site restaurants.

Convenient Amenities and Nearby Attractions
With free in-room WiFi, a fitness centre, and a business centre, the hotel ensures a comfortable stay for all guests. Explore nearby attractions like Casino Nova Scotia and the Fortress of Louisbourg during your stay.

Book now to experience the perfect blend of relaxation and adventure at Holiday Inn Sydney Nova Scotia.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQY

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 7 per day.

Location

Guest Reviews

8
Based on 782 reviews
Cleanliness: 6.75
Service: 7.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
P
Phyllis • solo_traveller • ca
2
Not satisfying
Cons:

When I stayed I had people knocking on my door all hours of the night , called down stairs several times and no one answered the phone . I was extremely sick from a day surgery and the night there didn’t help me any

2026-04-22 • via Nuitee
A
AliCia • family_with_children • ca
10
2026-04-21 • via Nuitee
H
holly • solo_traveller • ca
1
2026-04-20 • via Nuitee
K
Kathleen • couple • ca
7
Older but cost efficient, and convenient
Pros:

Location! Walkable to almost everything.

Cons:

Tried to charge me for parking when my booking said it was free - and then, all their accessible spots were occupied with vehicles not displaying an accessible placard. (The staff did comp the parking fee for me though).

Pool did not have good signage, very hard to find the door, and the pool towels were easily missed also.

2026-04-17 • via Nuitee
P
pierre-nelson • solo_traveller • ca
9
2026-04-11 • via Nuitee
H
HOSAM • couple • ca
8
Excellent and will do it again.
Pros:

I loved the location, the spacious room, the view of the room, the cleanliness, the comfortable beds.

Cons:

The breakfast was included but it’s not an open buffet. Also the smell of the swimming pool.

2026-04-09 • via Nuitee
L
Laurie • solo_traveller • ca
9
Pros:

Friendly staff, very accommodating.

Cons:

Free popcorn was empty and would have liked a microwave.

2026-04-07 • via Nuitee
K
Karen • family_with_children • ca
9
Pros:

Parking and service was excellent! Plus having 2 restaurants in the hotel was a bonus!

Cons:

N/A

2026-04-07 • via Nuitee
P
Pavlo • solo_traveller • ca
10
2026-04-04 • via Nuitee
R
Rolanda • solo_traveller • ca
8
2026-04-03 • via Nuitee
D
Donovan • couple • ca
9
Great staff. Kids loved the pool and waterslide
2026-03-22 • via Nuitee
L
Lambert • family_with_children • ca
7
2026-03-21 • via Nuitee
M
MAC DOUGALL • solo_traveller • ca
10
2026-03-21 • via Nuitee
J
Jason • family_with_children • ca
8
2026-03-14 • via Nuitee
K
Kate • couple • ca
5
It was very fun the pool was nice and fun
Pros:

Loved the pool and the staff

Cons:

That our heat ac unit didn’t work and I was cold durning the night

2026-03-14 • via Nuitee
D
Doucet • couple • ca
10
Pros:

It was great

2026-03-13 • via Nuitee
T
Tanis • family_with_children • ca
6
Overall, I would stay again at a lower price
Pros:

Great location, and the staff was amazing

Cons:

The building is starting to show its age; it wasn't as clean as I would have expected for the price.

2026-03-08 • via Nuitee
A
Anna • family_with_children • ca
9
Pros:

The room with the excellent view.

Cons:

Leaving

2026-03-07 • via Nuitee
S
Shandon • couple • ca
6
2026-03-06 • via Nuitee
M
MacNeil • family_with_children • ca
5
Pros:

Staff, location,and comfortable room. Great water view from my room.

Cons:

No parking in the hotel parking lot, had it park in an adjacent bank parking lot, inconvenient.

2026-03-02 • via Nuitee