ANA Crowne Plaza Fukuoka by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (317 reviews)
Hakata-ku Hakata Ekimae 3-3-3 , Fukuoka , jp

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Clean rooms
Delicious food
Cons:
Outdated rooms
High prices
Lack of vending machines

Categories

Cleanliness
7.96
Rooms were clean but some bathroom facilities are noted as old.
Service
8.43
Hotel staff are efficient and friendly, with outstanding hospitality reported.
Location
8.47
Hotel is conveniently located close to Hakata Station and shopping areas.
Room Quality
7.72
Rooms are outdated and show signs of aging but are spacious.
Amenities
7.95
Facilities for bike assembly were provided, but some amenities like vending machines and laundry facilities are lacking.
Value for Money
7.71
Some reviews indicate that prices are slightly high for the offerings.
Food and Beverage
8.46
Breakfast is varied and delicious with positive feedback on food quality.
Overall Experience
8.13
Guests generally report a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:11

Property Description

Modern Rooms and Sleep Advantage Amenities - ANA Crowne Plaza in central Fukuoka offers modern rooms with a neutral color interior. Guests can enjoy unique Sleep Advantage amenities like an eye warmer, choice of pillows, and aromatherapy oils for a restful sleep experience.

Dining Variety - Indulge in a variety of culinary experiences at the hotel's restaurants offering Japanese, Chinese cuisine, and a buffet spread. Don't forget to visit the pastry shop for some sweet treats and the Mezzanine Bar for a relaxing drink in an elegant setting.

Convenient Location - Located a short walk from JR Hakata Station, the hotel provides easy access to popular attractions like Canal City Hakata, Tenjin Shopping Area, and Marinoa City. Book your stay at ANA Crowne Plaza Fukuoka for a memorable and convenient visit.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1600 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 317 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.72
Amenities: 7.95
Value for Money: 7.71
Food and Beverage: 8.46
Overall Experience: 8.13
S
Seon Kyu • extended_group • kr
5
Not so bad but not much impressive to me as well
Pros:

Breakfast is good compared with price

Cons:

Fitness centre is a little poor condition and oprning time is a bit late in the morning.

2026-07-11 • via Nuitee
S
Soko • couple • jp
10
駅からの距離を考えると、ちょっと高めかと思います。
Pros:

ビジネスホテルとは違うラグジュアリー感と、スタッフの接客が丁寧で良かった。

Cons:

チェックインの時、フロントの横でスタッフが「掃除してないってことですか？そんなはずないんですけど」という内容の会話を電話で大声でしていて、宿泊客に対する物言いとしてはとても厳しい口調だと思いました。これからチェックインする客に聞こえるところでそんなに大声で話さなくていいのにと思いました。

2026-07-11 • via Nuitee
J
Jamaibhon • family_with_children • jp
10
Pros:

บริการดี อาหารอร่อย

Cons:

ห้องเก่าไปหน่อย

2026-07-10 • via Nuitee
H
Hao Cheng • extended_group • tw
5
僅有位置優良，人員服務到位。其餘硬體設備老舊，清潔細節沒有要求
Pros:

位置、人員服務態度

Cons:

清潔細膩度很差、吹風機卡滿灰塵、房間廁所有異味、廁所抽風機不會運作、空調老舊。

2026-07-10 • via Nuitee
T
TOSHIKI • couple • jp
7
普通のビジネスホテル
Pros:

駅近し

Cons:

狭い部屋
ロビーが狭く、待ち合わせには不向きでこまった、
有料ならあるようだが、やはり無料じゃなければ使いづらい
価格がそのわりに高い

2026-07-07 • via Nuitee
M
MI SUK • couple • kr
10
2026-07-03 • via Nuitee
F
Frank • solo_traveller • gb
9
Excellent stay at a very convenient location.
Pros:

Excellent location. Good breakfast. Excellent room.

Cons:

Amount of seating on the reception area very limited

2026-07-01 • via Nuitee
W
Wing Man Jessie • couple • sg
6
Pros:

Location is not too bad, bed is clean but for a four star I found the staff to be subpar - the checkin receptionist 草野 or something had a very bad attitude

Cons:

Some of the staff were rude

2026-06-29 • via Nuitee
T
Takara • solo_traveller • jp
8
Pros:

ホスピタリティーが素晴らしかったです。フロントの案内も的確に提案してくれました。外出から戻るとエレベータをのボタンを先回りで押してくれたり、廊下で出会っても挨拶してくれて気持ちよかったです。
会員になるとお得なサービスがついてきたので入会してよかったです。

Cons:

1階のラウンジの対応が遅かったのでかなり待ちました。

2026-06-24 • via Nuitee
Y
yasuhiro • solo_traveller • jp
8
いつもお世話になっています、またよろしくお願いします
Pros:

アクセスの良さ、朝食のバランス・味・品数の多さ

Cons:

どうしても年季は入っています

2026-06-23 • via Nuitee
C
CHIN-KUEI • couple • tw
8
2026-06-22 • via Nuitee
J
JIAN • couple • kr
8
Pros:

직원들의 친절도가 높아요

Cons:

청결

2026-06-21 • via Nuitee
R
REIKI • family_with_children • jp
7
2026-06-21 • via Nuitee
S
Sumiko • solo_traveller • jp
8
お得
Pros:

ANAのホテルなので安心

Cons:

設備が古い

2026-06-15 • via Nuitee
S
song • solo_traveller • kr
9
2026-06-10 • via Nuitee
W
Wee Yee • couple • sg
8
Pros:

We had a wonderful stay with excellent service throughout. The staff kindly upgraded our room to a Club Room, which came with complimentary breakfast. The ambiance was pleasant and relaxing, making it a comfortable environment to unwind.

While the breakfast variety wasn’t extensive, it was more than sufficient for daily portions. The highlights for us were definitely the mentaiko and cold soba noodles — both were delicious and memorable. Overall, a very satisfying experience and we truly appreciated the thoughtful touches during our stay.

Cons:

NIL

2026-06-08 • via Nuitee
R
Ryoji • solo_traveller • us
1
最悪
Cons:

会員なのにアカウントが見当たらないと言われた
最悪な部屋だった
ベットの横に電球が切れていた
テレビのコントローラーの電池がないようで、
On offが難しかった、
洋服にかける匂い消しが古いにおいだった。
それで金額判断3万以上
いろんなホテルに泊まったが
最も最悪な部屋でスタッフは誰一人知らない様子
最悪な経営だと感じました

2026-05-29 • via Nuitee
H
higuchi • solo_traveller • jp
8
2026-05-24 • via Nuitee
K
KEN • solo_traveller • jp
7
2026-05-23 • via Nuitee
H
Ho Sheng-yuan • family_with_children • tw
8
2026-05-20 • via Nuitee