ANA Crowne Plaza Fukuoka by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (276 reviews)
Hakata-ku Hakata Ekimae 3-3-3 , Fukuoka , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Clean rooms
Delicious food
Cons:
Outdated rooms
High prices
Lack of vending machines

Categories

Cleanliness
7.96
Rooms were clean but some bathroom facilities are noted as old.
Service
8.43
Hotel staff are efficient and friendly, with outstanding hospitality reported.
Location
8.47
Hotel is conveniently located close to Hakata Station and shopping areas.
Room Quality
7.72
Rooms are outdated and show signs of aging but are spacious.
Amenities
7.95
Facilities for bike assembly were provided, but some amenities like vending machines and laundry facilities are lacking.
Value for Money
7.71
Some reviews indicate that prices are slightly high for the offerings.
Food and Beverage
8.46
Breakfast is varied and delicious with positive feedback on food quality.
Overall Experience
8.13
Guests generally report a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:11

Property Description

Modern Rooms and Sleep Advantage Amenities - ANA Crowne Plaza in central Fukuoka offers modern rooms with a neutral color interior. Guests can enjoy unique Sleep Advantage amenities like an eye warmer, choice of pillows, and aromatherapy oils for a restful sleep experience.

Dining Variety - Indulge in a variety of culinary experiences at the hotel's restaurants offering Japanese, Chinese cuisine, and a buffet spread. Don't forget to visit the pastry shop for some sweet treats and the Mezzanine Bar for a relaxing drink in an elegant setting.

Convenient Location - Located a short walk from JR Hakata Station, the hotel provides easy access to popular attractions like Canal City Hakata, Tenjin Shopping Area, and Marinoa City. Book your stay at ANA Crowne Plaza Fukuoka for a memorable and convenient visit.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1600 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 276 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.72
Amenities: 7.95
Value for Money: 7.71
Food and Beverage: 8.46
Overall Experience: 8.13
Y
Yu • extended_group • tw
3
這樣住宿環境品質，不值這價錢1晚5000以上台幣，未附早餐！
Pros:

地點

Cons:

地毯很髒、落塵大、設施老舊

2026-02-25 • via Nuitee
G
Guanxi • couple • jp
10
2026-02-25 • via Nuitee
C
cindywZ7464ME • Couples • New York City, New York
6
Our least favorite in Japan
Pros:

Staying at this hotel felt like we were stuck in the 1990s…the room was so dated, and honestly we have stayed at newer budget chains (Holiday Inn, Best Western) in the US. So needless to say, if you are looking for the typical Japanese perfectionism, you won’t find it here. The room smelled so musky that we had to turn on the air purifier, and this was our first time doing so during our 11 days traveling through Japan and staying at various hotels. Not to mention, the shower curtain was inside out and missed the first ring hole. The location was the only positive at this hotel, about a 5 mins walk from the Hakata station. This was the only hotel during our trip that had a gym, but it didn’t feel very inviting so I left within 10 mins. Lastly, the price was on the higher end, so I would advise looking at other options.

2026-02-24 • via Tripadvisor
M
Michael • couple • au
5
Tolerable
Pros:

Close to Hakata station

Cons:

Very small room with bare minimum amenities in the room and in the hotel more broadly. Tiny room was poor value for money.

2026-02-13 • via Nuitee
S
SiPing • solo_traveller • sg
6
Good location but can be modernised
Pros:

Location is good and near malls and Pokemon centre.

Cons:

Booked quite near to travel date and it was really expensive. The hotel room is very dated and even the switches are like the old school kind where lights are all connected via one switch at the door. Toilet bowl was stinky throughout our three nights stay. Hotel goes by central airconditioning and it was so hot. We had to sign a form to allow them to open up our windows. For the three nights we could hear ambulance and police sirens in the midnight as they drove past.

2026-01-30 • via Nuitee
E
Ewan • solo_traveller • ck
6
2026-01-20 • via Nuitee
B
Bo • family_with_children • cn
8
2026-01-19 • via Nuitee
H
Hitoshi • couple • jp
9
2026-01-19 • via Nuitee
K
Kuniharu • solo_traveller • jp
8
Pros:

フロントスタッフ、清掃スタッフが良くサービスしてくれました。

2026-01-19 • via Nuitee
K
KIM TECK • solo_traveller • sg
9
good location great food and service
Pros:

good location with good service

Cons:

no vending mschinr

2026-01-19 • via Nuitee
S
Sasa • family_with_children • jp
6
駅近で便利、良い意味でも悪い意味でも老舗のホテルだなと思いました。
Pros:

駅から近い。スタッフの方々の接客が丁寧でキビキビ動いてる印象を受けました。

Cons:

よくよく見るとベッドのリネンに経年劣化による糸つれがあって年季を感じてしまった。シャワーの設備も結構古めかしいと思いました。

2026-01-19 • via Nuitee
K
KUNIKO • solo_traveller • jp
8
2026-01-18 • via Nuitee
S
Sheeba Backia Mary • solo_traveller • de
9
2026-01-15 • via Nuitee
Y
YIJEONG • family_with_children • kr
6
Pros:

하카타역이랑 가까워서 좋았고 주위에 편의점, 마트 다 가까웠어요.
라운지 바가 있어 커피를 마실 수 있어서 좋았어요.

Cons:

라운지 바에 메뉴가 너무 아쉬웠고, 룸에 냄새가 많이 났어요. 창소상태가 조금 아쉬웠습니다. 세면대 물이 잘 안내려가서 힘들었어요.

2026-01-15 • via Nuitee
D
desiree • family_with_children • sg
8
Pros:

it came with lounge access which was great.

Cons:

On our last day, we need to check out early for our flight. As the lounge opened later than the hotel breakfast. We asked if we could use the restaurant instead. We were turned down. Not very flexible.

2026-01-11 • via Nuitee
H
HANA • family_with_children • jp
9
素晴らしかったです
Pros:

愛光中学の受験会場近かった！（目の前）
部屋が広い　お風呂も広い
クラブラウンジの食事が最高においしい

Cons:

防音がいまいち
部屋の照度の調節がしにくい

2026-01-09 • via Nuitee
Y
YA CHIUNG • family_with_children • tw
10
人員服務很好環境清理的也很乾淨衛浴設備乳液都很滿意
Pros:

人員的服務

Cons:

沒有

2026-01-07 • via Nuitee
Y
YA CHIUNG • family_with_children • tw
10
房間舒適度充電設備良好衛浴的沐浴乳乳液很棒人員的服務態度很優值得推薦的好地方
Pros:

人員的服務態度

Cons:

沒有

2026-01-07 • via Nuitee
H
Henry • extended_group • us
8
We appreciated the friendly courteous staff. Enjoyed the wide variety of the breakfast buffet.close proximity to Hakata
Pros:

Location, very spacious room, excellent breakfast buffet.

Cons:

No dislikes.

2026-01-06 • via Nuitee
T
Taizo • couple • my
5
毎年ANAホテルに宿泊していますが、値段の割に宿泊部屋への満足度が減っています。
Pros:

特になし。

Cons:

ユニットバスのカーテンがカビ臭かった。マジであり得ない。

2026-01-02 • via Nuitee