ANA Crowne Plaza Fukuoka by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (276 reviews)
Hakata-ku Hakata Ekimae 3-3-3 , Fukuoka , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Clean rooms
Delicious food
Cons:
Outdated rooms
High prices
Lack of vending machines

Categories

Cleanliness
7.96
Rooms were clean but some bathroom facilities are noted as old.
Service
8.43
Hotel staff are efficient and friendly, with outstanding hospitality reported.
Location
8.47
Hotel is conveniently located close to Hakata Station and shopping areas.
Room Quality
7.72
Rooms are outdated and show signs of aging but are spacious.
Amenities
7.95
Facilities for bike assembly were provided, but some amenities like vending machines and laundry facilities are lacking.
Value for Money
7.71
Some reviews indicate that prices are slightly high for the offerings.
Food and Beverage
8.46
Breakfast is varied and delicious with positive feedback on food quality.
Overall Experience
8.13
Guests generally report a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:11

Property Description

Modern Rooms and Sleep Advantage Amenities - ANA Crowne Plaza in central Fukuoka offers modern rooms with a neutral color interior. Guests can enjoy unique Sleep Advantage amenities like an eye warmer, choice of pillows, and aromatherapy oils for a restful sleep experience.

Dining Variety - Indulge in a variety of culinary experiences at the hotel's restaurants offering Japanese, Chinese cuisine, and a buffet spread. Don't forget to visit the pastry shop for some sweet treats and the Mezzanine Bar for a relaxing drink in an elegant setting.

Convenient Location - Located a short walk from JR Hakata Station, the hotel provides easy access to popular attractions like Canal City Hakata, Tenjin Shopping Area, and Marinoa City. Book your stay at ANA Crowne Plaza Fukuoka for a memorable and convenient visit.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1600 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 276 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.72
Amenities: 7.95
Value for Money: 7.71
Food and Beverage: 8.46
Overall Experience: 8.13
M
M-CLAUDE • couple • fr
8
Bel hotel agréable
Pros:

Hotel classique dans le genre , bien tenu , salon lounge de qualité , personnel à l'écoute , proche de la gare

Cons:

transformer la salle de bain pour avoir une douche plutôt qu'une baignoire

2026-04-16 • via Nuitee
• couple • jp
5
2026-04-07 • via Nuitee
C
Ckyy • Couples • Kuala Lumpur, Wilayah Persekutuan
8
Great location though room a bit dated
Pros:

We stayed in this hotel for 3 nights on our first visit to Fukuoka.

The major selling point of this hotel is its location which is located about 5 minutes walk from Hakata station. Hakata station is a major transit point whereby the JR trains and Shinkansen stops. Not forgetting too the subway stop for 2 of the city's subway lines. To get to the hotel, look for the exit 24 West which will lead you to the junction and after crossing it, the hotel is right in front.

If you are arriving at the international terminal, take the free bus to the domestic terminal which is about 5 minutes ride. Then get onboard the subway which is the Airport line and in 5 minutes you arrive at Hakata station.

Many places of interest are located within walking distance from the hotel like Canal city, Tenjin, Kushida shrine, Kawabata shopping arcade etc. The subway lines from Hakata also takes you to most of the attractions in Fukuoka like the Fukuoka castle, Ohori park, Nishi park, Hakata port tower etc. Food is not an issue as you can easily find restaurants, cafes, bakeries and the ever popular convience stores in the vicinity.

Staff are friendly and greet you whenever they meet you. The only issue is that the furniture could do with a bit of upgrade. Otherwise, we are rather okay with the room and facilities provided.

Overall a good hotel to stay in considering the rate we paid. Will stay again if we do come by Fukuoka.

2026-04-02 • via Tripadvisor
S
SHUSUKE • family_with_children • jp
5
2026-04-02 • via Nuitee
H
Hitomi • couple • jp
8
2026-03-25 • via Nuitee
M
Miyuki • solo_traveller • jp
8
快適だった。
Pros:

駅近だが、静かだった。

Cons:

ロビーの椅子が少なく、待ち合わせが不便だった

2026-03-24 • via Nuitee
M
MIWA • couple • fr
7
2026-03-20 • via Nuitee
G
gottohavecoffee • Solo travel • Houston, Texas
8
A good hotel choice in the area
Pros:

The rating is adjusted to reflect the good location, the relative scarcity of nice hotels in the area, and the relatively low room rate - if not any of that, the rating would be lower. The room was old with dirty carpet and in need for renovation but it was functional with good size for Japanese standards - no issue staying there. Bedding quality was rather good - nothing upscale but I was able to sleep well despite the jetlag. The restaurant was disappointing, had dinner there one night and I regretted it - mediocre food of cheap quality that is more western than Japanese. The staff was truly great - as polite and helpful as one could wish for, certainly made the stay at the hotel more pleasant.

2026-03-14 • via Tripadvisor
Y
Yu • extended_group • tw
3
這樣住宿環境品質，不值這價錢1晚5000以上台幣，未附早餐！
Pros:

地點

Cons:

地毯很髒、落塵大、設施老舊

2026-02-25 • via Nuitee
G
Guanxi • couple • jp
10
2026-02-25 • via Nuitee
C
cindywZ7464ME • Couples • New York City, New York
6
Our least favorite in Japan
Pros:

Staying at this hotel felt like we were stuck in the 1990s…the room was so dated, and honestly we have stayed at newer budget chains (Holiday Inn, Best Western) in the US. So needless to say, if you are looking for the typical Japanese perfectionism, you won’t find it here. The room smelled so musky that we had to turn on the air purifier, and this was our first time doing so during our 11 days traveling through Japan and staying at various hotels. Not to mention, the shower curtain was inside out and missed the first ring hole. The location was the only positive at this hotel, about a 5 mins walk from the Hakata station. This was the only hotel during our trip that had a gym, but it didn’t feel very inviting so I left within 10 mins. Lastly, the price was on the higher end, so I would advise looking at other options.

2026-02-24 • via Tripadvisor
M
Michael • couple • au
5
Tolerable
Pros:

Close to Hakata station

Cons:

Very small room with bare minimum amenities in the room and in the hotel more broadly. Tiny room was poor value for money.

2026-02-13 • via Nuitee
S
SiPing • solo_traveller • sg
6
Good location but can be modernised
Pros:

Location is good and near malls and Pokemon centre.

Cons:

Booked quite near to travel date and it was really expensive. The hotel room is very dated and even the switches are like the old school kind where lights are all connected via one switch at the door. Toilet bowl was stinky throughout our three nights stay. Hotel goes by central airconditioning and it was so hot. We had to sign a form to allow them to open up our windows. For the three nights we could hear ambulance and police sirens in the midnight as they drove past.

2026-01-30 • via Nuitee
E
Ewan • solo_traveller • ck
6
2026-01-20 • via Nuitee
B
Bo • family_with_children • cn
8
2026-01-19 • via Nuitee
S
Sasa • family_with_children • jp
6
駅近で便利、良い意味でも悪い意味でも老舗のホテルだなと思いました。
Pros:

駅から近い。スタッフの方々の接客が丁寧でキビキビ動いてる印象を受けました。

Cons:

よくよく見るとベッドのリネンに経年劣化による糸つれがあって年季を感じてしまった。シャワーの設備も結構古めかしいと思いました。

2026-01-19 • via Nuitee
K
KIM TECK • solo_traveller • sg
9
good location great food and service
Pros:

good location with good service

Cons:

no vending mschinr

2026-01-19 • via Nuitee
H
Hitoshi • couple • jp
9
2026-01-19 • via Nuitee
K
Kuniharu • solo_traveller • jp
8
Pros:

フロントスタッフ、清掃スタッフが良くサービスしてくれました。

2026-01-19 • via Nuitee
K
KUNIKO • solo_traveller • jp
8
2026-01-18 • via Nuitee