ANA Crowne Plaza Matsuyama by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (1604 reviews)
Ichiban-Cho 3-2-1 , Matsuyama , JP
+81 89-933-5511

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Delicious breakfast
Cons:
High price compared to similar hotels
Pillow comfort not ideal

Categories

Cleanliness
7.88
General sentiment was positive towards cleanliness, but specific criticisms on room conditions in some reviews.
Service
8.55
Staff were frequently highlighted as very helpful and accommodating.
Location
8.39
Location praised for proximity to attractions, although some complaints about high prices compared to nearby hotels.
Room Quality
7.84
Rooms were clean, but some guests mentioned issues with pillow comfort and size.
Amenities
8.17
Amenities were generally appreciated; however, there were some specific requests for additional features.
Value for Money
7.83
Value perception varied; some found it reasonable while others felt it was slightly high for the offerings.
Food and Beverage
8.58
Buffet breakfast received consistent praise for quality and variety.
Overall Experience
8.35
Overall experiences were positive; guests appreciated the hospitality and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:56

Property Description

Central Location and Iconic Landmarks
Located in the heart of Matsuyama, ANA Crowne Plaza Matsuyama is steps away from Matsuyama Castle and Bansuisou Villa, offering guests easy access to the city's main attractions.

Dining and Entertainment Options
With four on-site restaurants and a 14th-floor bar, guests can indulge in a variety of culinary experiences and enjoy panoramic views of the city while unwinding with a drink.

Comfort and Convenience
Each air-conditioned room is well-equipped with modern amenities including a flat-screen TV, refrigerator, and electric kettle. Guests can also take advantage of services like dry cleaning, daily maid service, and a safety deposit box.

Book your stay at ANA Crowne Plaza Matsuyama for a memorable and convenient experience in Matsuyama!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Location

Guest Reviews

8.2
Based on 1604 reviews
Cleanliness: 7.88
Service: 8.55
Location: 8.39
Room Quality: 7.84
Amenities: 8.17
Value for Money: 7.83
Food and Beverage: 8.58
Overall Experience: 8.35
T
Toshiyuki • couple • jp
8
Pros:

朝ご飯、コスパ最高でした😊。

Cons:

西館宿泊で、朝食会場への移動です。

2026-10-17 • via Nuitee
A
Anthony • couple • au
8
2026-10-15 • via Nuitee
P
Peta • extended_group • au
8
Nice hotel and good value.
Pros:

Comfortable hotel. Lovely, helpful staff. Good location.

2026-10-15 • via Nuitee
T
tomoko • extended_group • jp
6
旅が楽しかったので良し！とします。
Pros:

スタッフの対応が良かった。

Cons:

アネックスの方だったのか、狭くて普通のビジネスホテルの感じがした。しかも窓の外の景観が、商業施設の外階段とか見えてあまり良くなかった。連休だったので高い金額で予約になったが、金額のわりに満足度は少ないです。
壁面のアートは素敵だった。水回りと内装のリフォームをお勧めします。

2026-10-13 • via Nuitee
T
Terazawa • couple • jp
8
周りが、賑やかでアクセスしやすかった
Pros:

朝食がおいしかった

Cons:

駐車場が分かりにくかった

2026-10-13 • via Nuitee
J
Jischmaël • solo_traveller • nl
8
2026-10-11 • via Nuitee
H
Hideyuki • solo_traveller • jp
10
2026-10-08 • via Nuitee
S
Shinji • solo_traveller • jp
9
2026-10-07 • via Nuitee
S
Satoshi • solo_traveller • jp
8
2026-09-16 • via Nuitee
M
Marco • solo_traveller • ca
10
Convenient and clean
Pros:

Easy to catch a taxi, close to Matsuyama castle and on the tram path

2026-09-15 • via Nuitee
Y
Yoko • solo_traveller • jp
7
良
Pros:

立地　松山城が近い

Cons:

お風呂の換気が良いといい

2026-09-14 • via Nuitee
H
Hiroki • solo_traveller • jp
8
2026-09-10 • via Nuitee
I
ICHIRO • family_with_children • jp
7
良かった
Pros:

利便性
朝食が美味しかった

Cons:

駐車場が分かりづらい

2026-09-07 • via Nuitee
I
ICHIRO • solo_traveller • jp
7
良かった
Pros:

利便性

Cons:

駐車場が分かりづらかった

2026-09-07 • via Nuitee
Y
Youcheng • solo_traveller • cn
9
2026-09-05 • via Nuitee
D
Debra • couple • au
9
2026-09-01 • via Nuitee
Y
Yoshie • solo_traveller • jp
8
2026-09-01 • via Nuitee
S
sasaki • solo_traveller • jp
6
2026-08-31 • via Nuitee
R
Régine • solo_traveller • fr
9
Pros:

Le petit déjeuner face à la colline du château. Une belle vue pour un excellent petit déjeuner avec des plats faits devant vous et un self complet. Le café ou le thé est servi à table dans une théière ou cafetière. Autant qu’on veut. Choix, service, vue, bonne nourriture que demandez de plus pour bien démarrer la journée .

Cons:

La nuit j’éteins la climatisation surtout à cause du bruit mais impossible d’éteindre le réfrigérateur qui faisait un bruit de motoculteur. Affreux. Impossible de le débrancher, trop de fils emmêlés derrière le bureau. Je l’ai signalé le lendemain à la réception, le soir il était débranché et j’avais un mot d’excuse. En tout cas, ce réfrigérateur est bon à changer.

2026-08-26 • via Nuitee
Y
YUKARI • solo_traveller • jp
6
Pros:

ビジネスホテルとは違う豪華な感じがした。駐車場が地下にあって便利だった。

2026-08-25 • via Nuitee