ANA Crowne Plaza Matsuyama by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (1604 reviews)
Ichiban-Cho 3-2-1 , Matsuyama , jp
+81 89-933-5511

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Delicious breakfast
Cons:
High price compared to similar hotels
Pillow comfort not ideal

Categories

Cleanliness
7.88
General sentiment was positive towards cleanliness, but specific criticisms on room conditions in some reviews.
Service
8.55
Staff were frequently highlighted as very helpful and accommodating.
Location
8.39
Location praised for proximity to attractions, although some complaints about high prices compared to nearby hotels.
Room Quality
7.84
Rooms were clean, but some guests mentioned issues with pillow comfort and size.
Amenities
8.17
Amenities were generally appreciated; however, there were some specific requests for additional features.
Value for Money
7.83
Value perception varied; some found it reasonable while others felt it was slightly high for the offerings.
Food and Beverage
8.58
Buffet breakfast received consistent praise for quality and variety.
Overall Experience
8.35
Overall experiences were positive; guests appreciated the hospitality and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:56

Property Description

Central Location and Iconic Landmarks
Located in the heart of Matsuyama, ANA Crowne Plaza Matsuyama is steps away from Matsuyama Castle and Bansuisou Villa, offering guests easy access to the city's main attractions.

Dining and Entertainment Options
With four on-site restaurants and a 14th-floor bar, guests can indulge in a variety of culinary experiences and enjoy panoramic views of the city while unwinding with a drink.

Comfort and Convenience
Each air-conditioned room is well-equipped with modern amenities including a flat-screen TV, refrigerator, and electric kettle. Guests can also take advantage of services like dry cleaning, daily maid service, and a safety deposit box.

Book your stay at ANA Crowne Plaza Matsuyama for a memorable and convenient experience in Matsuyama!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Location

Guest Reviews

8.2
Based on 1604 reviews
Cleanliness: 7.88
Service: 8.55
Location: 8.39
Room Quality: 7.84
Amenities: 8.17
Value for Money: 7.83
Food and Beverage: 8.58
Overall Experience: 8.35
R
Régine • solo_traveller • fr
9
Pros:

Le petit déjeuner face à la colline du château. Une belle vue pour un excellent petit déjeuner avec des plats faits devant vous et un self complet. Le café ou le thé est servi à table dans une théière ou cafetière. Autant qu’on veut. Choix, service, vue, bonne nourriture que demandez de plus pour bien démarrer la journée .

Cons:

La nuit j’éteins la climatisation surtout à cause du bruit mais impossible d’éteindre le réfrigérateur qui faisait un bruit de motoculteur. Affreux. Impossible de le débrancher, trop de fils emmêlés derrière le bureau. Je l’ai signalé le lendemain à la réception, le soir il était débranché et j’avais un mot d’excuse. En tout cas, ce réfrigérateur est bon à changer.

2026-08-26 • via Nuitee
Y
YUKARI • solo_traveller • jp
6
Pros:

ビジネスホテルとは違う豪華な感じがした。駐車場が地下にあって便利だった。

2026-08-25 • via Nuitee
C
CHIEHHUNG • solo_traveller • tw
10
2026-08-24 • via Nuitee
鳥山 • solo_traveller • jp
5
2026-08-19 • via Nuitee
H
Hiroshi • solo_traveller • jp
7
Pros:

朝食がバラエティで美味しかった。

Cons:

部屋が禁煙にもかかわらず、臭かった。

2026-08-18 • via Nuitee
A
Alberto • couple • it
7
Good hotel for visiting Matsuyama
Pros:

Breakfast with amazing view, position.

Cons:

Smell in the room like smoke or old carpet.

2026-08-15 • via Nuitee
冬柴 • solo_traveller • jp
8
自由に過ごせた
Pros:

マイペースで過ごせました

Cons:

少し手狭かな
（安めの部屋でしたし…まあ、良いのかな）

2026-08-15 • via Nuitee
ＨIROＫAＺU • solo_traveller • jp
5
大した事ない、ANA看板？
Pros:

なし

Cons:

古いのにたかい

2026-08-13 • via Nuitee
K
KANAMI • solo_traveller • jp
4
旧館って書いた方がいい
Pros:

フロントが親切

Cons:

コーヒーメーカー完備ってあったけど、普通のスティックコーヒーだった
あと、空調気のとこの埃が気になった

2026-08-11 • via Nuitee
솨솨 • extended_group • kr
5
Pros:

오카이도의 번화가에 있으며 고급스러운 호텔이며 1인 룸 사용이 가능하여 가성비가 좋음

Cons:

창문을 열지 못해 환기가 어렵고 에어컨에서 곰팡이 냄새가 나는게 아쉽다

2026-08-11 • via Nuitee
Y
Yaeko • family_with_children • jp
10
Pros:

お城が見える14階での朝食ビュッフェが良かった。手結びでの、おにぎりが大変美味しかったです。

2026-08-11 • via Nuitee
稲田 • solo_traveller • jp
4
まあまあ
Pros:

松山の中心街だし、洋館を最上階から望める点

Cons:

以外に狭く、ビジネスホテルよりちょっとまし程度だった。

2026-08-09 • via Nuitee
Y
YUJI • couple • jp
8
快適
Pros:

ロケーションがとても良い

Cons:

特にありません。

2026-08-09 • via Nuitee
Y
Yating • solo_traveller • tw
10
位置很好，離大街道很近，搭乘巴士和路面電車都非常方便。飯店整體很舒適，住宿期間感覺很放鬆。特別喜歡飯店提供的沐浴用品，香味很療癒，洗澡時覺得很舒服。整體住宿體驗很好，推薦！
Pros:

地點交通

Cons:

無

2026-08-09 • via Nuitee
R
Raika • couple • jp
6
2026-08-07 • via Nuitee
T
TAKESHI • solo_traveller • jp
8
2026-08-05 • via Nuitee
G
gellen • extended_group • tw
10
2026-07-25 • via Nuitee
P
Pifen • couple • tw
10
2026-07-23 • via Nuitee
福富 • solo_traveller • jp
3
残念でした！
Pros:

スタッフさんがとても親切でした

Cons:

トイレにゴキブリがいました。

2026-07-20 • via Nuitee
大塚 • solo_traveller • jp
10
Pros:

朝食、おいしかった
事務併設

Cons:

特になし

2026-07-20 • via Nuitee