ANA Crowne Plaza Matsuyama by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (1511 reviews)
Ichiban-Cho 3-2-1 , Matsuyama , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Delicious breakfast
Cons:
High price compared to similar hotels
Pillow comfort not ideal

Categories

Cleanliness
7.88
General sentiment was positive towards cleanliness, but specific criticisms on room conditions in some reviews.
Service
8.55
Staff were frequently highlighted as very helpful and accommodating.
Location
8.39
Location praised for proximity to attractions, although some complaints about high prices compared to nearby hotels.
Room Quality
7.84
Rooms were clean, but some guests mentioned issues with pillow comfort and size.
Amenities
8.17
Amenities were generally appreciated; however, there were some specific requests for additional features.
Value for Money
7.83
Value perception varied; some found it reasonable while others felt it was slightly high for the offerings.
Food and Beverage
8.58
Buffet breakfast received consistent praise for quality and variety.
Overall Experience
8.35
Overall experiences were positive; guests appreciated the hospitality and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:56

Property Description

Central Location and Iconic Landmarks
Located in the heart of Matsuyama, ANA Crowne Plaza Matsuyama is steps away from Matsuyama Castle and Bansuisou Villa, offering guests easy access to the city's main attractions.

Dining and Entertainment Options
With four on-site restaurants and a 14th-floor bar, guests can indulge in a variety of culinary experiences and enjoy panoramic views of the city while unwinding with a drink.

Comfort and Convenience
Each air-conditioned room is well-equipped with modern amenities including a flat-screen TV, refrigerator, and electric kettle. Guests can also take advantage of services like dry cleaning, daily maid service, and a safety deposit box.

Book your stay at ANA Crowne Plaza Matsuyama for a memorable and convenient experience in Matsuyama!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

8.2
Based on 1511 reviews
Cleanliness: 7.88
Service: 8.55
Location: 8.39
Room Quality: 7.84
Amenities: 8.17
Value for Money: 7.83
Food and Beverage: 8.58
Overall Experience: 8.35
S
Shoichi • solo_traveller • jp
10
また来たいです！
Pros:

アクセスが良く、とても綺麗でした。
そして、個別の理由でお願いしたお部屋の要望を快く承諾していただきました。
大変ありがたかったです。

Cons:

価格がちょっと高かったです。

2026-05-09 • via Nuitee
T
Toshifumi • couple • jp
8
2026-05-08 • via Nuitee
M
Mieko • family_with_children • jp
10
2026-05-07 • via Nuitee
M
MAMI • solo_traveller • jp
6
他に良いホテルがあれば、次回はそちらに行くと思います。
Pros:

フロントスタッフの接客態度がきちんとしていて好感をもてましたが、客室は、古くてビジネスホテル同等レベルでANAクラウンプラザのレベルが低くて残念。
ベッドの寝心地は、良かったから救われました。

Cons:

古いです。

2026-05-06 • via Nuitee
R
ryo • solo_traveller • jp
10
2026-05-04 • via Nuitee
T
TAKESHI • extended_group • jp
10
安心
Pros:

とにかく清潔

Cons:

ありません

2026-05-03 • via Nuitee
K
K • family_with_children • jp
5
Pros:

朝食美味しかったです。

Cons:

禁煙ルームなのに、タバコの臭いがした。
コーヒーサーバーが置かれている棚やケーブル付近の備え付け棚に埃があった（濃い色の木目だったので余計目立った）

2026-05-03 • via Nuitee
T
Takeyoshi • couple • jp
10
2026-05-03 • via Nuitee
M
Misako • couple • jp
9
2026-04-30 • via Nuitee
T
TAKAHASHI • couple • jp
8
2026-04-30 • via Nuitee
A
AKINARI • couple • jp
8
2026-04-30 • via Nuitee
M
Marco • solo_traveller • ch
9
2026-04-29 • via Nuitee
K
kazu hi ro • solo_traveller • jp
10
約25年振りの松山の思い出に、桜咲く。
Pros:

フロントの対応が良い。フロアーが、静かで、ゆっくり練れました。
ANAは、安心できる。

Cons:

映画が、見れない。
WBCが、見れない。

2026-04-28 • via Nuitee
H
hidefumi • solo_traveller • jp
10
2026-04-28 • via Nuitee
M
Miyazaki • solo_traveller • jp
7
2026-04-27 • via Nuitee
東京ヒロポン • solo_traveller • jp
8
Cons:

アメニティが部屋になくなりフロントでもらわなければならない。

2026-04-26 • via Nuitee
符再福 • solo_traveller • tw
10
2026-04-26 • via Nuitee
M
moojung • couple • kr
9
2026-04-25 • via Nuitee
Y
YOSHIYUKI • solo_traveller • jp
9
2026-04-25 • via Nuitee
S
seiko • solo_traveller • jp
10
2026-04-24 • via Nuitee