Best Western Vilnius

Hotels
Best Western
8.1 (7414 reviews)
Konstitucijos pr. 14 , Vilnius , lt

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location near shopping and city center
Helpful staff and good breakfast variety
Cons:
Cleanliness and maintenance issues
Worn-out room conditions

Categories

Cleanliness
6.68
Numerous reviews indicate issues with cleanliness and maintenance, such as uncleaned broken glass.
Service
8.65
Guests noted helpful and friendly staff despite some issues.
Location
9.19
Location is praised for being close to shopping areas and the city center.
Room Quality
7.14
Room quality was noted as worn-out and outdated in many reviews.
Amenities
7.67
Mixed sentiment about amenities, with some criticism of the SPA and pool facilities.
Value for Money
8.63
Generally considered good value based on location and price.
Food and Beverage
8.68
Breakfast variety was generally well-received, though some complain of timing.
Overall Experience
8.15
Overall experience is positive with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 10:16

Property Description

Luxurious Stay by the River
Experience a 4-star stay at BEST WESTERN Hotel Vilnius, nestled on the scenic Neris River with easy access to the Old Town.

Wellness Oasis and Superior Service
Indulge in the indoor pool, sauna, and fitness room at the wellness center. Benefit from 24-hour front desk service, currency exchange, and tour assistance for a seamless stay.

Elegant Rooms and Delectable Dining
Relax in air-conditioned rooms with city views, minibars, and complimentary WiFi. Start your day with a delicious buffet breakfast at Europa Classic restaurant serving European cuisine.

Book now for an unforgettable experience at BEST WESTERN Hotel Vilnius!

Important information:

Please note that an airport shuttle is available 24 hours a day at an extra charge and has to be reserved in advance.

Please note that the rooms, the restaurant and most of the public areas are wheelchair-accessible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VNO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 7414 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.15
Žaneta couple lt
7
2026-06-26 via Nuitee
R
Rūta solo_traveller lt
8
2026-06-26 via Nuitee
B
Britt solo_traveller de
8
Pros:

Die Lage ist super. Die Nähe zum Fluss gibt viele Möglichkeiten zum Entspannen.

Cons:

Achtung fürs Parken werden 15 Euro pro Tag berechnet.

2026-06-26 via Nuitee
V
Vineta couple lv
9
Viesnīca netālu no vecpilsētas, blakus tirdzniecības centri, labas brokastis.
Pros:

Ļoti laba atrašanās vieta, gardas brokastis

2026-06-25 via Nuitee
S
Sibel solo_traveller tr
6
2026-06-25 via Nuitee
R
Raimondas solo_traveller lt
3
Pros:

Vieta

Cons:

Labai senas vuešbutis

2026-06-24 via Nuitee
F
Filipp solo_traveller ee
8
2026-06-24 via Nuitee
K
Kazys couple lt
7
Gera
Cons:

Kilimine danga prašosi pakeisti

2026-06-24 via Nuitee
K
Kullanupp solo_traveller ee
6
Pros:

Hea asukoht, toa suurus

Cons:

Tuppa kostis liftimüra, hommikusöögilauas oli võimatu kohta leida, laudasid oli vähe ja rahvast palju

2026-06-24 via Nuitee
O
Oleg solo_traveller de
5
2026-06-23 via Nuitee
T
Ton solo_traveller nl
5
Zeer matig
Pros:

Locatie

Cons:

Geen airco geen nachtkastje, verplicht parketen in een ander parkeergarage , kapotte verlichting in kamer gammele liften. Het geheel maakte een zeer gedateerde sfeer ondanks de veelbelovende entrer.

2026-06-23 via Nuitee
M
MV2411 solo_traveller bq
9
2026-06-23 via Nuitee
J
Judit solo_traveller hu
10
2026-06-22 via Nuitee
solo_traveller de
9
2026-06-22 via Nuitee
D
Dieter solo_traveller de
8
2026-06-22 via Nuitee
R
Rekha family_with_children in
6
Pros:

Great location and good breakfast

Cons:

We had booked two rooms
One double and one twin
The twin was good /good housekeeping
The double room was absolutely falling apart
There was neither shower gel or hand wash gel on request was handed a mini soap to make do with. No replenishment even the next day. Very old and stained carpets both in the room and corridor… with a very stale odour emanating from it.of the two lifts one was out of order and the size of the lift left much to be said. I am a loyal customer of the best western
Having just completed a stay at your helmstedt property in Germany. And this just not add up to your standards. Very disappointed 😞

2026-06-22 via Nuitee
Z
Zuzana solo_traveller cz
6
Pros:

Bohužel nic co by se dalo pochválit není. Hotel neodpovídá 4 *

Cons:

Hotel má už nejlepší za sebou. Postele byly tvrdé, vylepšené horní 3 cm vysokou matrací, ale nejsou pohodlné. Snídaně v 9,30 už byly snědené a nedoplněné, na vyžádání bylo doplněno. Při sprchování přes den kolísala ve sprše ledová a horká voda. Lednici jsme na pokoj dostaly až v polovině pobytu. Nefungoval fén v koupelně.

2026-06-22 via Nuitee
C
Cristina couple ee
9
Overall good hotel.
Pros:

The location and also that they have late check out without extra charge before 2 pm

Cons:

The swimming pool temperature was really cold we couldn’t try the swimming pool because of that

2026-06-21 via Nuitee
E
Evangelos family_with_children gr
6
2026-06-21 via Nuitee
T
Trzpil solo_traveller pl
9
2026-06-21 via Nuitee