Best Western Vilnius

Hotels
Best Western
8.1 (7318 reviews)
Konstitucijos pr. 14 , Vilnius , lt

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location near shopping and city center
Helpful staff and good breakfast variety
Cons:
Cleanliness and maintenance issues
Worn-out room conditions

Categories

Cleanliness
6.68
Numerous reviews indicate issues with cleanliness and maintenance, such as uncleaned broken glass.
Service
8.65
Guests noted helpful and friendly staff despite some issues.
Location
9.19
Location is praised for being close to shopping areas and the city center.
Room Quality
7.14
Room quality was noted as worn-out and outdated in many reviews.
Amenities
7.67
Mixed sentiment about amenities, with some criticism of the SPA and pool facilities.
Value for Money
8.63
Generally considered good value based on location and price.
Food and Beverage
8.68
Breakfast variety was generally well-received, though some complain of timing.
Overall Experience
8.15
Overall experience is positive with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 10:16

Property Description

Luxurious Stay by the River
Experience a 4-star stay at BEST WESTERN Hotel Vilnius, nestled on the scenic Neris River with easy access to the Old Town.

Wellness Oasis and Superior Service
Indulge in the indoor pool, sauna, and fitness room at the wellness center. Benefit from 24-hour front desk service, currency exchange, and tour assistance for a seamless stay.

Elegant Rooms and Delectable Dining
Relax in air-conditioned rooms with city views, minibars, and complimentary WiFi. Start your day with a delicious buffet breakfast at Europa Classic restaurant serving European cuisine.

Book now for an unforgettable experience at BEST WESTERN Hotel Vilnius!

Important information:

Please note that an airport shuttle is available 24 hours a day at an extra charge and has to be reserved in advance.

Please note that the rooms, the restaurant and most of the public areas are wheelchair-accessible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VNO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 7318 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.15
M
Mircea solo_traveller ro
8
2026-05-30 via Nuitee
K
Konstantinos extended_group gr
6
2026-05-29 via Nuitee
P
Pierluigi Sommella solo_traveller es
10
Pros:

La pulizia dell'Hotel e la gentilezza dello Staff

Cons:

Niente era tutto perfetto

2026-05-29 via Nuitee
S
Shmuel extended_group il
4
מאכזב
Pros:

מחיר, ארוחת הבוקר

Cons:

מלון ישן חדרים לא מתוחזקים המזגן רועש מעלית קטנה ואטית שנוטה להיסגר על הנוסעים

2026-05-28 via Nuitee
G
Gabor extended_group hu
7
Pros:

Elhelyezkedés

2026-05-28 via Nuitee
A
Agnieszka couple pl
10
Cena hotelu jest konkurencyjna względem innych obiektów, na krótki wypad weekendowy lub wyjazd biznesowy super
Pros:

Lokalizacyjne dogonię, autobusy s na lotnisko 3 min pieszo, spacerem na stare miasto ok 25 min, w okolicy dwa centra handlowe

Cons:

Hotel troszkę wiekowy natomiast bardzo czysty

2026-05-27 via Nuitee
R
Reinhard couple de
8
2026-05-27 via Nuitee
T
Timur extended_group pl
5
Pros:

korzystna lokalizacja, duże pokoje, całodobowa recepcja

Cons:

czystość daje dużo do rzeczenia, wygląd hotelu jest dość stary, w mojej ocenie max 3 gwiazdki

2026-05-27 via Nuitee
V
Valon Murati extended_group xk
8
The stay in Vilnius was great. The location of the hotel played quite a role in this experience.
Pros:

Breakfast was good while location was really good. Near Old Town, near river, perfect for morning run. While room was OK, it could have been a bit more comfortable. The staff was helpful.

Cons:

Room could have been a bit more comfortable and toilet a bit more modern, particularly shower cabin. Sometimes some changes in the breakfast menu could have enriched the experience.

2026-05-26 via Nuitee
S
Safa Onur solo_traveller tr
9
Pros:

Everything was perfect

Cons:

The hotel location is a little bit far from the old town. I had to get a taxi a few times

2026-05-26 via Nuitee
T
Tomasz couple pl
9
A nice hotel
Pros:

location

Cons:

too cold water in pool.

2026-05-26 via Nuitee
I
Igor solo_traveller hr
6
Pros:

I like the location... it's not noisy at night, you can sleep well.. the bathroom is warm.. wi-fi works well... there is a luggage room at the reception where you can leave it while exploring the city..

Cons:

The rooms are old and have old carpet... I think the pictures of the rooms on Booking look better than in real life... all the elements from the pictures on Booking are in the rooms, but somehow it's not the same quality as on the photos... you can smell the old furniture..

2026-05-26 via Nuitee
R
René couple de
7
Einfach aber ok.
Pros:

Gute Lage, sehr gute Matratzen

Cons:

Das Zimmer war dunkel und wirkte nicht modern . Besonders die Farbe des Teppichs und der Möbel, alles in braun gehalten wirkte altbacken.
Das Frühstück war leider etwas einfach aber ok. Es gab an frischen Obstsorten lediglich Äpfel und Birnen. Auch die Auswahl an Müsli und Brot war sehr übersichtlich.
Wer warme Speisen mag kommt eher auf seine Kosten.

2026-05-26 via Nuitee
R
Rima couple de
8
Wie erwartet
Pros:

Sehr gute Lage und das Frühstück war sehr gut 👍

Cons:

Die Aufzüge sind sehr alt und funktionieren nicht richtig. Die Sensoren für die Türen gehen nicht. Meine Frau wurde dadurch am Arm verletzt.

2026-05-26 via Nuitee
M
Maria family_with_children pl
9
Polecam
Pros:

Bardzo dobre śniadania, z dużym wyborem jedzenia. Świetna kawa i dodatki.

2026-05-25 via Nuitee
L
Lijana solo_traveller lt
5
Pros:

Gera vieta strategiškai!

Cons:

Kainos ir kokybės santykis neatitiko. Nemalonus kvapas viešbūtyje, paprašius chalatų registratūroje buvo patikrinta, kad kambarinė atneš, tačiau neatnešė. Nėra kambaryje šaldytuvo.

2026-05-25 via Nuitee
A
Almantas solo_traveller gb
8
2026-05-25 via Nuitee
M
Mirco solo_traveller it
9
Pros:

Si molto

Cons:

Niente

2026-05-25 via Nuitee
M
Motiejūnė solo_traveller lt
8
Pros:

Labai puiki lokacija, labai paslaugus personalas, nuostabūs, labai sotūs ir įvairūs pusryčiai, neįtikėtinai skanios obuolių sultys.

Cons:

Kietoki čiužiniai ir mažytės pagalvės

2026-05-24 via Nuitee
Łukasz solo_traveller pl
8
Pros:

Możliwość korzystania z sauny. Super lokalizacja.

Cons:

Basen to tylko niecka z zimną wodą do schladzania po saunowaniu- do celów rekreacyjnych się nie nadaje.

2026-05-24 via Nuitee