Best Western Vilnius

Hotels
•
Best Western
8.1 (7154 reviews)
Konstitucijos pr. 14 , Vilnius , lt

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near shopping and city center
Helpful staff and good breakfast variety
Cons:
Cleanliness and maintenance issues
Worn-out room conditions

Categories

Cleanliness
6.68
Numerous reviews indicate issues with cleanliness and maintenance, such as uncleaned broken glass.
Service
8.65
Guests noted helpful and friendly staff despite some issues.
Location
9.19
Location is praised for being close to shopping areas and the city center.
Room Quality
7.14
Room quality was noted as worn-out and outdated in many reviews.
Amenities
7.67
Mixed sentiment about amenities, with some criticism of the SPA and pool facilities.
Value for Money
8.63
Generally considered good value based on location and price.
Food and Beverage
8.68
Breakfast variety was generally well-received, though some complain of timing.
Overall Experience
8.15
Overall experience is positive with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 10:16

Property Description

Luxurious Stay by the River
Experience a 4-star stay at BEST WESTERN Hotel Vilnius, nestled on the scenic Neris River with easy access to the Old Town.

Wellness Oasis and Superior Service
Indulge in the indoor pool, sauna, and fitness room at the wellness center. Benefit from 24-hour front desk service, currency exchange, and tour assistance for a seamless stay.

Elegant Rooms and Delectable Dining
Relax in air-conditioned rooms with city views, minibars, and complimentary WiFi. Start your day with a delicious buffet breakfast at Europa Classic restaurant serving European cuisine.

Book now for an unforgettable experience at BEST WESTERN Hotel Vilnius!

Important information:

Please note that an airport shuttle is available 24 hours a day at an extra charge and has to be reserved in advance.

Please note that the rooms, the restaurant and most of the public areas are wheelchair-accessible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VNO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 7154 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.15
H
Hanna • family_with_children • ua
10
Cons:

Not new furniture and wallpaper

2026-03-21 • via Nuitee
M
Merike • family_with_children • ee
5
Pros:

Location was good, staff friendly

Cons:

The mattress was so hard, it felt like solid material. I was very unpleasantly surprised. Breakfast room was loaded with conference people. Squeezed myself through to grab a cup of coffee and couple of pastries. So had to forget about a nice breakfast. Heavily overpriced for such a poor experience.

2026-03-20 • via Nuitee
G
Gitana • family_with_children • se
8
2026-03-19 • via Nuitee
M
Michael • extended_group • gb
7
Ok stay
2026-03-18 • via Nuitee
V
Veera • family_with_children • fi
7
2026-03-18 • via Nuitee
D
Dániel • couple • hu
10
Pros:

Service is perfect, the receptionists are excellent!

2026-03-17 • via Nuitee
R
Roland • family_with_children • hu
10
2026-03-16 • via Nuitee
P
Paulina • family_with_children • pl
9
2026-03-16 • via Nuitee
G
Grzegorz • family_with_children • pl
7
2026-03-14 • via Nuitee
R
Rūta • family_with_children • lt
8
Cons:

Nebuvo mašinos kur pastatyti, personalas liepė statyti i mokamas vietas, nors rašo parkingas yra.

2026-03-13 • via Nuitee
J
Justas • couple • lt
7
2026-03-13 • via Nuitee
S
Stasys • family_with_children • lt
8
2026-03-12 • via Nuitee
O
Ona • extended_group • lt
9
2026-03-12 • via Nuitee
I
Inga • family_with_children • lv
10
2026-03-11 • via Nuitee
D
Dovile • family_with_children • lt
9
Pros:

Puikūs pusryčiai,

2026-03-11 • via Nuitee
R
Riho • couple • ee
3
Not worth it
Pros:

Location

Cons:

Very old the rooms look like soviet times

2026-03-10 • via Nuitee
J
Joanna • family_with_children • pl
8
Pros:

Obiekt duży, położonoy niedaleko centrum, pokoje przestronne, smaczne śniadania, miły i pomocny personel

Cons:

mały parking, trudno znaleźć miejsce

2026-03-10 • via Nuitee
E
Esa • solo_traveller • fi
3
Pettynyt
Pros:

Perus aamiainen. Hyvä sijainti.

Cons:

Koira oksensi sänkyyn. Olin maksanut koirista extrahintaa tälläisiä vahinkoja varten. Silti hotelli lähetti lisälaskun tuhoutuneista liinavaatteista mitkä olisi puhdistunut pesemällä. Lisäksi minua syytettiin tukkeutuneesta lavuaarista. Käytin lavuaaria vain kasvojen ja hampaiden pesuun. Lähtiessäni lavuaari toimi normaalisti.

2026-03-10 • via Nuitee
O
ozzy1971 • couple • ee
7
Pros:

Hommikusöök oli normaalne, ainult teisel päeval oli hommikusöögisaal üle rahvastatud ja paljud toidud puudusid.

Cons:

Dušši all ei saanud käia kuna puudus soe vesi.

2026-03-10 • via Nuitee
M
Maria • couple • se
6
Pros:

Läget. Tofflor på rummet.

Cons:

Det skulle enligt beskrivningen funnits kylskåp, strykjärn och strykbräda, men inget av det fanns i rummet. Väldigt hård säng.

2026-03-10 • via Nuitee