SpringHill Suites Houston Medical Center / NRG Park

Hotels
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SpringHill Suites
8.7 (753 reviews)
1400 Old Spanish Trail , Houston , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Room Quality Problems

Categories

Cleanliness
7.88
Multiple mentions of dirty conditions, including roaches and stains.
Service
9.35
Staff was consistently described as friendly and accommodating.
Location
9.39
Proximity to NRG Stadium and medical facilities highly praised.
Room Quality
7.84
Issues with mattress comfort and bathroom door sticking noted.
Amenities
8.87
Breakfast and parking facilities received positive feedback.
Value for Money
9.03
Many guests felt the price was reasonable given the location.
Food and Beverage
8.38
Breakfast options were appreciated but limited selection mentioned.
Overall Experience
8.85
Overall enjoyment stated with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Convenient Location near NRG Stadium
Less than a mile from NRG Stadium, SpringHill Suites Houston Medical Center / NRG Park offers comfortable rooms with modern amenities. Enjoy easy access to nearby attractions and events.

Modern Rooms with Premium Features
Each room is equipped with an iPod dock, flat-screen TV, and cozy bedding. Start your day with a complimentary breakfast buffet and stay connected with free WiFi. Relax in the outdoor pool or hot tub after a busy day.

Fitness and Business Facilities
Stay on top of your fitness routine at the on-site gym or host meetings in the business center. With meeting space available for up to 50 people, this hotel is perfect for business travelers.

Book now for a relaxing stay at SpringHill Suites Houston and experience comfort and convenience during your visit to the area.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 12 per day.

Location

Guest Reviews

8.7
Based on 753 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 9.03
Food and Beverage: 8.38
Overall Experience: 8.85
L
Lisa • family_with_children • us
10
2026-02-11 • via Nuitee
K
Kassandra • family_with_children • us
7
It was great but 2 guys are very rude. Lady in the AM was a sweetheart. Restroom was dirty with hairs
Pros:

It was pretty nice but nothing major

Cons:

Nothing to be honest

2026-02-08 • via Nuitee
L
Linda • family_with_children • us
3
Pros:

The was nice the room was clean

Cons:

We stayed on the 5th floor, and as soon as we got off the elevator, it smelled like Marijuana

2026-01-22 • via Nuitee
B
Bianca • family_with_children • us
4
Not worth the price
Pros:

A/c

Cons:

Couch in suite had stains, white stains, gross. Also the mattresses were uncomfortable and there were 4 of us and only 3 towels

2026-01-20 • via Nuitee
Y
Ysilia • extended_group • us
10
We had an awesome stay.
Pros:

This hotel met all of my expectations from the cleanliness, comfortable beds, the pool, the gym and the staff. The staff was very friendly especially, Shirley at the front desk. She has excellent customer service skills. She made sure we felt welcomed. My granddaughters felt safe. We will certainly come back.

Cons:

I wish you had fresh fruit for the yogurt☺️

2026-01-19 • via Nuitee
I
Ibriante • couple • us
3
Ehh
Pros:

Location

Cons:

Dirty overall , roaches in hallway & stains on mattress

2026-01-19 • via Nuitee
K
Katrina • couple • us
8
Pros:

This was my 2nd stay and it is a nice hotel and great customer service.

2026-01-19 • via Nuitee
L
Loulee • family_with_children • us
7
Pros:

I liked the location. I liked the security with card to come in and out for parking.

Cons:

Leaks in fridge, slippery feeling in shower, shower being too slanted. Eggs runny or watery like

2026-01-19 • via Nuitee
K
Katrina • family_with_children • us
9
Pros:

Close to my daughter’s college. Very good location to everything

Cons:

N/A

2026-01-19 • via Nuitee
J
John • family_with_children • us
10
2026-01-19 • via Nuitee
A
abjani • family_with_children • us
10
2025-12-29 • via Nuitee
Q
Quiroz • couple • us
1
2025-12-27 • via Nuitee
D
Daniel • couple • us
7
2025-12-24 • via Nuitee
I
Itaska • family_with_children • us
8
2025-12-08 • via Nuitee
E
Edgar Zoel • family_with_children • mx
3
Pros:

La ubicación

Cons:

Las instalaciones muy descuidadas

2025-11-24 • via Nuitee
V
Vincent • family_with_children • de
8
2025-11-15 • via Nuitee
J
Jamie • extended_group • us
9
Close to event. Staff was super
Pros:

Staff was very friendly

2025-11-15 • via Nuitee
R
Riju • solo_traveller • ch
8
Cons:

I did not like the Styrofoam plates.

2025-11-14 • via Nuitee
N
NAVROZ • family_with_children • us
10
Pros:

Service and cleaning

Cons:

Nothing

2025-11-10 • via Nuitee
R
Regina • couple • us
10
We always Enjoy staying here very comfortable and safe!
Pros:

Cleanliness, Breakfast was awesome and close to medical center.

Cons:

Everything was good no complaints!

2025-11-10 • via Nuitee