SpringHill Suites Houston Medical Center / NRG Park

Hotels
SpringHill Suites
8.7 (838 reviews)
1400 Old Spanish Trail , Houston , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Room Quality Problems

Categories

Cleanliness
7.88
Multiple mentions of dirty conditions, including roaches and stains.
Service
9.35
Staff was consistently described as friendly and accommodating.
Location
9.39
Proximity to NRG Stadium and medical facilities highly praised.
Room Quality
7.84
Issues with mattress comfort and bathroom door sticking noted.
Amenities
8.87
Breakfast and parking facilities received positive feedback.
Value for Money
9.03
Many guests felt the price was reasonable given the location.
Food and Beverage
8.38
Breakfast options were appreciated but limited selection mentioned.
Overall Experience
8.85
Overall enjoyment stated with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Convenient Location near NRG Stadium
Less than a mile from NRG Stadium, SpringHill Suites Houston Medical Center / NRG Park offers comfortable rooms with modern amenities. Enjoy easy access to nearby attractions and events.

Modern Rooms with Premium Features
Each room is equipped with an iPod dock, flat-screen TV, and cozy bedding. Start your day with a complimentary breakfast buffet and stay connected with free WiFi. Relax in the outdoor pool or hot tub after a busy day.

Fitness and Business Facilities
Stay on top of your fitness routine at the on-site gym or host meetings in the business center. With meeting space available for up to 50 people, this hotel is perfect for business travelers.

Book now for a relaxing stay at SpringHill Suites Houston and experience comfort and convenience during your visit to the area.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

8.7
Based on 838 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 9.03
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jackie couple us
3
Very basic and uncomfortable
Pros:

I like the location of the hotel as it is right beside the children’s hospital.

Cons:

You have to pay 15.00 for parking which is crazy as I am guest already paying to stay at the property. The room was so hot. The ac barely worked. We did get a fan but the fan made such a loud noise we couldn’t use it. The bed was uncomfortable and the sheets were so scratchy feeling. Honestly I should’ve kept my reservation for the holiday inn instead but we had a good experience with other SpringHill inns but this one was our most least favorite.

2026-08-28 via Nuitee
J
Jackie couple us
2
2026-08-28 via Nuitee
K
Kenneth couple us
10
2026-08-28 via Nuitee
S
Sharon McElwee solo_traveller us
10
Pros:

Great staff very helpful

Cons:

Only one elevator was working. Sorry long wait times

2026-08-27 via Nuitee
I
Itaska solo_traveller us
8
Pros:

Friendliness of the Staff. Attention to detail.

Cons:

The Uncomfortable Dining experience. The Dining area was hot, and there was a Big Loud Fan Blowing. (3 days) This took the comfort out of sitting and enjoying our meals. The TVs in the dining area during breakfast were not on. Also, only having the use of 1 elevator has become a "STAPLE" of this Springhill suites location... 3years running. 😏

2026-08-26 via Nuitee
K
Kirkpatrick solo_traveller us
10
2026-08-25 via Nuitee
W
Wilbur couple us
10
2026-08-24 via Nuitee
K
Keith extended_group us
7
Pros:

The breakfast was awesome. It seemed fresh. Lots of choices for all types of diet.

Cons:

The first room, the door latch was broken. We were moved to another room. The size was great and what we expected.The overall cleanliness with the room and the workout room wasn’t done thoroughly. It looked like it had a wipe down more than a cleaning. It wasn’t just that day either. It was a buildup grime in the bathroom sink, tub, and floors. There was a smell of smoke within the building even though it was supposed to be no smoking.

2026-08-23 via Nuitee
B
Barnes family_with_children us
2
2026-08-22 via Nuitee
C
Cindy extended_group us
4
2026-08-17 via Nuitee
B
BERNITA solo_traveller us
10
Pros:

Check in was very quick and easy!!

Cons:

I have no complaints

2026-08-16 via Nuitee
G
Gabriel solo_traveller us
1
1/10
Pros:

Staff was nice and location was nice but room was not upgraded at all.

Cons:

A series of problems occurred during my stay including staples on the ground, pubic hair in the shower, shower drain clogged, leaks and wet floor outside of bathroom next to bed, musty smell in room, and drinks inside refrigerator overall not decently cleaned. Pool was closed from health department and ac was broken on main floor. Definitely not worth the price.

2026-08-16 via Nuitee
H
Hollie couple us
6
Cons:

They did not clean the room or bring clean linens after our first night.

2026-08-14 via Nuitee
M
Mavis7300 solo_traveller us
4
Pros:

Not much except for the staff at the front desk was very accommodating

Cons:

We had to switch rooms because the first room had a very bad stale odor and musky smell plus the bathroom shower faucet was dripping constantly

2026-08-09 via Nuitee
A
ALECC family_with_children mx
9
Ubicaciòn y comodidad.
Pros:

La ubicaciòn cercana al estadio y con comericios alrededor. Es un barrio tranquilo y bien ubicado en torno a lugares como el centro, los museos y los parques. Cuentan con el servicio de transporte alrededor del hotel, y el desayuno que ofrecìan era muy rico y variado.

Cons:

La limpieza solo la realizan cada tercer día y hay que solicitarla. Las màquinas de hielo no funcionaban en algunos pisos. La atención a turistas que hablan español era muy limitada.

2026-08-06 via Nuitee
M
Maisonneuve couple us
9
Not Expecting to pay for parking, but the stay was nice.
Pros:

Very good!

Cons:

Surprise to paid for parking and the dripping in the bathtub.

2026-07-25 via Nuitee
R
Ranuzia family_with_children us
9
Custo benefício ótimo
Pros:

Do café da manhã ótimo e as camas largas

Cons:

Não teve nada que não gostei

2026-07-21 via Nuitee
W
Winny solo_traveller us
10
2026-07-20 via Nuitee
C
Consuela family_with_children us
10
Pros:

I didn’t get a chance to experience the breakfast

2026-07-20 via Nuitee
Y
Yesenia family_with_children us
10
2026-07-19 via Nuitee