Kanan Tulum Hotel & Spa Adults Only Playground

Hotels
8 (310 reviews)
Boca Paila Road Km 8 Tulum , Tulum , MX

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
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Review Highlights

Pros:
Unique, beautiful rooms and design (nests)
Attentive, polite staff who know the menus
Scenic, exotic setting with attractive pool/beach aesthetics
High-quality meals reported by some guests
Cons:
Beach unusable or occluded by sea grass/algae; not consistently cleared
Expensive food and drinks; poor value for money
Amenities and wooden infrastructure described as dated; parts under construction
Loud beach club music and facilities closing early

Categories

Cleanliness
9.5
Multiple reviewers explicitly note the property as clean and well kept (e.g., 'sauberes "Hotel"'). General room cleanliness is reported positively.
Service
9.5
Service repeatedly praised: staff described as attentive, polite and English-speaking; staff know menus and provided standout service for special occasions (wedding anniversary).
Location
7.5
Location is scenic and exotic with a beautiful beach and natural setting, but beach access is repeatedly compromised by sea grass/algae and some areas were not cleared, reducing practical beach enjoyment.
Room Quality
9.5
Rooms and unique 'nests' are frequently called beautiful, unique and a highlight of the property; guests found the rooms attractive and well-designed.
Amenities
6.5
Amenities mixed to negative: pool and pool bar were reported half-empty/under construction, wooden infrastructure described as past its prime and dated; some facilities closed early (beach club).
Value for Money
6.5
Multiple comments about high prices for food/drinks and unwillingness to be competitive; guests felt rates and F&B were expensive relative to condition and offerings.
Food and Beverage
7
Food received positive notes (excellent meal for an anniversary), but drinks/coffee criticized as expensive or poor (bad coffee, pricey drinks); overall mixed but leaning slightly positive for food quality.
Overall Experience
8
Overall experience is mixed: many guests love the unique, exotic design and exceptional staff, but operational issues (algae on beach, construction, dated infrastructure) and high prices tempered satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 02:34

Property Description

Eco-Friendly Oasis Amidst the Mayan Jungle

Luxurious Spa Experience: Immerse yourself in relaxation at Kumaru Spa with organic services.

Gastronomic Delights and Entertainment: Enjoy locally sourced dining, cocktails at the pool bar, and music events at the beach club.

Adventure at Your Doorstep: Explore the Caribbean Sea and nearby attractions like Mayan ruins and cenotes.

Experience the enchanting blend of nature and luxury at Kanan Tulum. Book now for an unforgettable adults-only escape in Tulum.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8
Based on 310 reviews
Cleanliness: 9.5
Service: 9.5
Location: 7.5
Room Quality: 9.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 8
J
Johnzy1984 • couple • nz
4
it was cool to stay but felt like its best days were behind it
Pros:

breakfast was good The pool was a cool layout but seemed only half full and had a lot of debris floating in it leaves and things A lot of the walkways around the top of the property Hadn't been maintained little bit sad really

Cons:

the food and the restaurant was horrifically overpriced

2026-10-08 • via Nuitee
O
Oscar • family_with_children • mx
8
2026-09-08 • via Nuitee
M
Mauwa • couple • ca
7
2026-08-24 • via Nuitee
L
Lihi • extended_group • il
3
Pros:

המיקום היה מעולה

Cons:

הניקיון של החדר לקה בחסר, החדר היה מאובק ועם ריח לא טוב, נאלצנו לעזוב לאחר לילה אחד בלבד.

2026-08-22 • via Nuitee
S
Silva Gonzalez • couple • mx
10
Volveriamos Mil veces
Pros:

Nos encanto que recibieron a nuestras mascotas con mucho amor, todo el lugar ofrece espacios para ellos

Cons:

Todo perfecto

2026-08-21 • via Nuitee
C
Cristina • extended_group • it
8
2026-08-18 • via Nuitee
T
Thea • couple • us
7
2026-08-05 • via Nuitee
C
Charity • couple • us
10
2026-08-05 • via Nuitee
K
Kristina • couple • de
8
Schlafen im Dschungel
Pros:

Ein schönes, sauberes "Hotel". Die Kombination zwischen Wohnraum und Natur ist sehr gut gelungen. Die Mitarbeiter sind nett, höflich und sprechen gut Englisch. Der Pool könnte mal wieder aufgefüllt werden. Leider ist der Strand wegen der Algen nicht bis zum Meer begehbar und schwimmen war auch nicht möglich. Direkt vor dem Hotel wurde auch nichts von den Algen weggeräumt - im Gegensatz zu anderen Strandbereichen. Schade! Mitarbeiter wären jedenfalls genug vorhanden gewesen, die Zeit gehabt hätten, da Nebensaison ist und kaum bis wenig Gäste im Hotel waren.

2026-08-03 • via Nuitee
T
Tina • extended_group • us
4
The picture on line were beautiful but it was not what we got .
Pros:

The rooms were great

Cons:

The beach was unavailable due to sea grass . They were not even trying to clear it
My understanding is it’s this way most of the year. If the beach is unavailable you would think the grounds like pool bar ect would be exceptionally great . It wasn’t it was dated and nothing about the grounds made me think I wanted to stay at the property during the day. The property needs some TLC

2026-08-02 • via Nuitee
M
Michelena • couple • us
10
2026-06-27 • via Nuitee
M
Michael • solo_traveller • us
8
Exotic place, good for a night or two.
Pros:

Exotic, beautiful, artistic, blended with nature, unique pool. June had few guests, pool was all ours.

Cons:

Bad coffee, expensive drinks, sarcasm prevented beach fun.

2026-06-22 • via Nuitee
A
Amir • couple • fr
10
2026-05-30 • via Nuitee
G
Geovanna • couple • br
8
Pros:

I really liked how beautiful it was. Very pretty beach and rooms.

Cons:

Everything that you eat or drink there is very expansive and very loud all day and night

2026-05-23 • via Nuitee
A
Aaron • couple • au
2
Would not recommend this hotel and will not be returning
Pros:

The rooms themselves are quite unique and beautiful

Cons:

Much of the property still under construction which was not disclosed (ie pool half empty, pool bar being constructed). ‘Beach club’ playing obnoxious heavy bass music persistently even with 0 guests sitting outside and all that noise translating directly into the rooms. Very expensive prices and unwilling to be more competitive with other bars/restaurants so in 4 nights the bar/restaurant completely empty.

2026-05-19 • via Nuitee
P
Peter • couple • be
10
2026-05-07 • via Nuitee
S
Scott • couple • mx
8
Hotel was good for a short break. Food was excellent. Photos are deceptive. Well past its prime.
Pros:

Staff are very attentive and all of them know the menus (both for food and drinks) and ingredients.
Nests are a great feature and not gimmicky. We had a fantastic meal for our Wedding Anniversary.
There are enough restaurants and bars within walking distance.
Plenty of beds around the pool and beach area.
Good selection of drinks albeit very pricey. (but that's Tulum)

Cons:

Beach club/restaurant closing around 5pm - before sunset - was a bit of a surprise.
Photos from the website and Instagram clearly show the very best angles from a time long ago when the wood was looking in much better condition. They don't show what the reality is.
The reality is the wooden infrastructure is far past its prime and the hotel has a dated feeling of good times long gone.

2026-05-06 • via Nuitee
B
Brunner Cristel • family_with_children • it
10
Fantástico
Pros:

Espectacular, fui con mi mamá y nos quedamos pocos días en Tulum y otros días en Cancún, pero la próxima vez me quedaré solo en este hotel Kanan Tulum Hotel , el lugar más bonito de todo México

Cons:

Mejoraría solo la luz de la habitación, muy poca iluminación

2026-05-06 • via Nuitee
E
Ella • couple • il
7
2026-04-29 • via Nuitee
E
Ella • couple • il
8
2026-04-29 • via Nuitee