Kanan Tulum Hotel & Spa Adults Only Playground

Hotels
•
Independent
9 (119 reviews)
Carretera Tulum-Boca Paila, Km 8, Tulum, QROO, 77780 , Tulum , MX
52-984-147 6510

listing image 1
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Pets allowed

Facilities

Full-service spa
Free WiFi
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Snorkeling nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Beautiful room
Friendly staff
Comfortable accommodations
Good food
Cons:
Garbage on the beach
Wear and tear on facilities

Categories

Cleanliness
7.96
Review noted garbage present on the beach, suggesting cleanliness issues.
Service
9.43
Staff described as friendly and helpful, particularly notable mentions from guests.
Location
8.97
Gorgeous property and beautiful scenery, though beach maintenance is required.
Room Quality
9.42
The room was described as beautiful and more than expected.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
9.46
Food was described as incredibly good, contributing positively to the experience.
Overall Experience
8.93
Overall sentiment is positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:54

Property Description

Discover a tropical oasis at Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - an adults-only retreat that perfectly blends luxury with nature's charm.

Relaxing Spa Treatments
Indulge in rejuvenating massages, body treatments, and facials at our full-service spa, designed to relax and invigorate your senses.

Gourmet Dining Options
Savor delectable dishes at Caracol Restaurant, one of three on-site dining venues, or enjoy the convenience of room service. Don't forget to unwind at one of our three vibrant bars or lounges for a refreshing drink.

Prime Location & Amenities
Just steps from Tulum Beach and minutes from the Sian Ka'an Biosphere Reserve, our property features complimentary Wi-Fi, airport shuttle service, and individually decorated guest rooms equipped with minibars and espresso makers for your ultimate comfort.

Escape to paradise—book your stay now at Kanan Tulum!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger are not permitted at this adults-only property.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9
Based on 119 reviews
Cleanliness: 7.96
Service: 9.43
Location: 8.97
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
P
Peter • couple • be
10
2026-05-07 • via Nuitee
S
Scott • couple • mx
8
Hotel was good for a short break. Food was excellent. Photos are deceptive. Well past its prime.
Pros:

Staff are very attentive and all of them know the menus (both for food and drinks) and ingredients.
Nests are a great feature and not gimmicky. We had a fantastic meal for our Wedding Anniversary.
There are enough restaurants and bars within walking distance.
Plenty of beds around the pool and beach area.
Good selection of drinks albeit very pricey. (but that's Tulum)

Cons:

Beach club/restaurant closing around 5pm - before sunset - was a bit of a surprise.
Photos from the website and Instagram clearly show the very best angles from a time long ago when the wood was looking in much better condition. They don't show what the reality is.
The reality is the wooden infrastructure is far past its prime and the hotel has a dated feeling of good times long gone.

2026-05-06 • via Nuitee
B
Brunner Cristel • family_with_children • it
10
Fantástico
Pros:

Espectacular, fui con mi mamá y nos quedamos pocos días en Tulum y otros días en Cancún, pero la próxima vez me quedaré solo en este hotel Kanan Tulum Hotel , el lugar más bonito de todo México

Cons:

Mejoraría solo la luz de la habitación, muy poca iluminación

2026-05-06 • via Nuitee
E
Ella • couple • il
8
2026-04-29 • via Nuitee
E
Ella • couple • il
7
2026-04-29 • via Nuitee
U
Ugo • couple • fr
6
y’a beaucoup mieux ailleurs pour le même prix
Pros:

literie confortable
hôtel accès plage
situation ok avec plein de restos aux alentours

Cons:

mal vieilli, très sombre. odeur humidité dans les chambres. Douche italienne qui fuit dans tous les sens, par chance la douche est énorme.
pas d intimité sur les balcons. balcon pas bien organisé, nous avons demandé à changer de chambre car la première donnais sur un parking avec les poubelles.
installations piscine pas top.
nourriture et boissons chers.
accueil moyen , pas d info dans la chambre sur les 3 restaurants, heures de repas et services. la miss d accueil te balance toute les infos à l arrivée puis rien d autre par la suite.
les installations du bar de plage voulant rappeler la thaïlande mais très mal vieillit, beaucoup d endroits servent de stockage de vieux matelas et autres … ça fait un peu décharge.

2026-04-25 • via Nuitee
J
jocelyn • couple • ca
10
I would return! It was a quick retreat but I had the best time!
Pros:

The organic architecture! I had a shower room with plats and trees, fabulous experience!
Staff are gracious and accomodating.

Cons:

The music was very loud and all day!

2026-04-13 • via Nuitee
Y
Yuval • couple • il
7
Pros:

את הבי׳ת קלאב

Cons:

צריך לשמור יותר על ניקיון ואסתטיקה, צריך להבין שהמלון ממוקם באמצע יער ויש המון ג׳וקים והחדר עשוי ברובו מעץ מה שגם מביא המון חרקים

2026-03-31 • via Nuitee
V
Victoria • couple • ca
8
Great Stay
Pros:

We had a good stay at this hotel overall! The property itself is beautiful, and our room was great, spacious, and with great views (same as the photos). The rooftop to see the sunset is excellent and food is good.

Cons:

The hotel has great location but is located near beach clubs, there can be noise at night, lasting until around midnight. The price is a bit high, but Tulum in general tends to be expensive.

2026-03-29 • via Nuitee
K
Karine • couple • fr
7
Bien
Pros:

L originalité et l emplacement

Cons:

Les prestations n étaient pas à la hauteur du prix payé, a 700€ la nuit on s attendais a mieux

2026-03-26 • via Nuitee
M
Matt • couple • us
10
2026-02-27 • via Nuitee
M
Mor • couple • il
9
2026-02-12 • via Nuitee
R
Ramos • couple • mx
10
2026-02-09 • via Nuitee
I
Ivana • couple • sk
9
2026-01-30 • via Nuitee
I
Ivana • couple • sk
10
2026-01-30 • via Nuitee
C
Carlos • couple • us
9
Very nice
Pros:

Beautifull property !

Cons:

The music from the hotel next door was so loud till 130 am, not the hotel fault .

2026-01-26 • via Nuitee
Y
Yuliia • couple • gb
8
2026-01-20 • via Nuitee
Y
Yuliia • couple • gb
10
Pros:

Great hotel with good location

Cons:

Breakfast not included

2026-01-20 • via Nuitee
L
luis alejandro • couple • pa
10
Pros:

La decoracion naturalista y selvatica.

2026-01-20 • via Nuitee
T
Tanya • extended_group • mx
1
Horrible nightmare
Pros:

Horrible. Dont stay there!!! Staff is absolutely horrible and the hotel is run-down and way overpriced. The pool water was disgusting

Cons:

Everything was bad. Staff. Room. Pool. Cleanliness. Overall 0/10

2026-01-19 • via Nuitee