Days Inn & Suites by Wyndham Northwest Indianapolis

Hotels
Days Inn
5.7 (1613 reviews)
3910 Payne Branch Road , Indianapolis , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Cheap rates
Hot water
Cons:
Dirty facilities
Rude staff
Insufficient amenities

Categories

Cleanliness
4.1
Numerous mentions of dirty bathrooms, stains on sheets, and presence of roaches.
Service
5.07
Staff described as rude and disrespectful, especially regarding refund requests.
Location
9.1
Convenient location close to a hospital and various amenities.
Room Quality
5.06
Rooms described as run-down and not meeting expectations.
Amenities
5.09
Limited amenities with issues like broken jacuzzis and insufficient towels.
Value for Money
7.05
Cheap price but significant compromises in quality noted.
Food and Beverage
5.1
Breakfast and beverages described as poor quality.
Overall Experience
5.07
Overall sentiment indicates a disappointing stay despite some minor positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:46

Property Description

Convenient Location
Located off Interstate 465, just 14 miles from the Indianapolis Speedway, Days Inn and Suites Indianapolis offers easy access to key attractions.

Comfortable Accommodations
Each guest room features free Wi-Fi, a TV with cable channels, a microwave, coffee-making facilities, and a fridge for a convenient stay.

Relaxing Amenities
Guests can unwind with a swim in the indoor pool, take advantage of the on-site launderette and business centre, and start their day with a complimentary grab and go breakfast.

Book your stay at Days Inn and Suites Indianapolis for a convenient and comfortable experience near Indianapolis Speedway and city center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.7
Based on 1613 reviews
Cleanliness: 4.1
Service: 5.07
Location: 9.1
Room Quality: 5.06
Amenities: 5.09
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 5.07
D
David family_with_children us
3
Pros:

The price, location is ok.

Cons:

The sheets on the bed had a bunch of stains.( some blood ) and the covers had an oder like they never get cleaned.bring your own sheets

2026-02-14 via Nuitee
C
Civil couple us
9
2026-02-14 via Nuitee
M
Mendez family_with_children us
1
2026-02-13 via Nuitee
D
Darius solo_traveller us
10
2026-02-11 via Nuitee
N
Nancy couple us
3
Will not be staying here again.
Pros:

Good price

Cons:

First, no elevator. The bathroom floor was dirty. There appeared to be blood smeared on the bathroom door of room 233. They said they couldn’t provide an extra blanket. Vending machines were out of order. Pool was out of order. 4 of the 6 light fixtures in the room did not work.

2026-02-11 via Nuitee
D
Darius solo_traveller us
10
2026-02-11 via Nuitee
D
Darius solo_traveller us
10
I slept comfortably and the front desk was awesome
Pros:

Everything

Cons:

Nothing

2026-02-10 via Nuitee
B
Barry couple us
8
Make sure you get to breakfast before they close
Pros:

Clean and good location

Cons:

Breakfast Nazi took the milk as I was putting cereal in the bowl at 9:01

2026-02-09 via Nuitee
H
Hill family_with_children us
6
The first time
Pros:

Very clean environment

Cons:

The microwave, the tv
The deposit of $100 that wasn't mentioned in the booking information online.

2026-02-08 via Nuitee
M
Marquis extended_group us
8
2026-01-31 via Nuitee
C
Coleman couple us
7
2026-01-30 via Nuitee
L
Latoya family_with_children us
10
Great stay
Pros:

I love how clean the place was . How they on spot when you need service. The front desk was polite and generous

Cons:

What i didnt like was the guest that was making I ng alot of noise

2026-01-30 via Nuitee
L
Lisa couple us
9
2026-01-28 via Nuitee
T
Tarryl couple us
3
2026-01-28 via Nuitee
F
Fredia solo_traveller us
6
Nice price for a weekend stay
Pros:

The room setup was nice.

Cons:

I would suggest the staff not to assume strangers are sitting in their lobby.
May not be their fault but it was like 3 snow trucks on the property but out of all the businesses around they had the worst cleaning. I ended up parking in the Cosco lot.

2026-01-27 via Nuitee
H
Heather couple us
4
The room was nice but the staff was rude and unprofessional.
Pros:

The room was clean and neat.

Cons:

The clerk wouldn’t let us check in when we first arrived and after my husband walked out of the building the clerk asked if I wanted to check in. Then during breakfast they were putting everything away before 9 am and refused to give my husband any milk at first and then when I got upset he brought out a gallon of milk and poured it in his bowl.

2026-01-27 via Nuitee
I
Imer Jatniel solo_traveller us
8
2026-01-24 via Nuitee
T
torres family_with_children us
9
2026-01-23 via Nuitee
N
nauhan solo_traveller us
7
Pros:

staff

2026-01-22 via Nuitee
M
Mark couple us
5
Met expectation for price.
Pros:

New flooring

Cons:

Noisy,

2026-01-21 via Nuitee