Days Inn & Suites by Wyndham Northwest Indianapolis

Hotels
•
Days Inn
5.7 (1853 reviews)
3910 Payne Branch Road , Indianapolis , US
+1 317-643-7001

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Cheap rates
Hot water
Cons:
Dirty facilities
Rude staff
Insufficient amenities

Categories

Cleanliness
4.1
Numerous mentions of dirty bathrooms, stains on sheets, and presence of roaches.
Service
5.07
Staff described as rude and disrespectful, especially regarding refund requests.
Location
9.1
Convenient location close to a hospital and various amenities.
Room Quality
5.06
Rooms described as run-down and not meeting expectations.
Amenities
5.09
Limited amenities with issues like broken jacuzzis and insufficient towels.
Value for Money
7.05
Cheap price but significant compromises in quality noted.
Food and Beverage
5.1
Breakfast and beverages described as poor quality.
Overall Experience
5.07
Overall sentiment indicates a disappointing stay despite some minor positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:46

Property Description

Convenient Location
Located off Interstate 465, just 14 miles from the Indianapolis Speedway, Days Inn and Suites Indianapolis offers easy access to key attractions.

Comfortable Accommodations
Each guest room features free Wi-Fi, a TV with cable channels, a microwave, coffee-making facilities, and a fridge for a convenient stay.

Relaxing Amenities
Guests can unwind with a swim in the indoor pool, take advantage of the on-site launderette and business centre, and start their day with a complimentary grab and go breakfast.

Book your stay at Days Inn and Suites Indianapolis for a convenient and comfortable experience near Indianapolis Speedway and city center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

5.7
Based on 1853 reviews
Cleanliness: 4.1
Service: 5.07
Location: 9.1
Room Quality: 5.06
Amenities: 5.09
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 5.07
H
Hockey Referer • family_with_children • us
3
Go elsewhere!
Pros:

Location was good. Daily housekeeping.

Cons:

Filthy. Very low rating. Pot smells. Sticky dirty floors. Terrible everything. I felt like I was staying in a crack den!

2026-10-16 • via Nuitee
C
Carolina • family_with_children • us
6
2026-10-15 • via Nuitee
J
John • couple • us
7
Pros:

Affordability and quiet

Cons:

N/A

2026-10-14 • via Nuitee
J
Jonaely • couple • us
1
Pros:

Nothing the only that I like was the bed and that’s it

Cons:

Everything customer services cleaning the room I was very disappointed

2026-10-12 • via Nuitee
C
Cesar • solo_traveller • us
5
2026-10-12 • via Nuitee
J
Joseph • solo_traveller • us
2
Pros:

The staff was rude and not helpful the vending machine stole my money and they charged 100 deposit that was supposed to be returned I had to leave for work early so didn’t go by office before I left and I didn’t receive my 100 deposit back

2026-10-10 • via Nuitee
H
Heather • solo_traveller • us
8
Pros:

Hot shower

2026-10-10 • via Nuitee
S
shelly • solo_traveller • us
1
NASTY RUN
Pros:

Nothing

Cons:

Staff was rude. Bugs and nasty bathroom. Moved rooms. Even worse. Toilet was broken. Dirty sheets. Called Wyndham themselves still haven't heard anything back. Charged a deposit at the front desk. Disgusting and a bad name for Wyndham... they need to drop them !!! Terrible. Gross.

2026-10-10 • via Nuitee
K
Kelly • solo_traveller • us
1
Pros:

Nothing

Cons:

I didn't like that the staff wasn't happy nor attentive they front desk guy was looking mean and unhappy best word to say it clear he was welcoming enough to guess. When I got my room I went straight to sleep cause I was tired my partner come in the next day and seen everything wrong the sink had mold in it around the edges in the sink then it wasn't clean the floor still was dirty found a dead roach on the floor the fridge was basically a freezer there was still stuff on the shower wall from the last guess when I walked in I smell the mold and chlorine I understand it was a jacuzzi in the room but it shouldn't smelt like that I even filed a complaint and sent pictures of the room

2026-10-09 • via Nuitee
B
Bairnissa • family_with_children • us
1
2026-10-09 • via Nuitee
N
Nancy • couple • us
7
2026-10-07 • via Nuitee
E
Estania • couple • us
4
Pros:

We did not get up on time you had breakfast so I never knew that

Cons:

If they update

2026-09-17 • via Nuitee
H
Helfrich • solo_traveller • us
2
Pros:

Na

2026-09-17 • via Nuitee
R
Regenia • couple • us
1
Poor I would not stay there again.
Pros:

Staff was nice

Cons:

The place was not really clean. The toilet in our room didn’t flush properly and some of the electrical outlets were not working. This was bad because my husband uses a CPap machine.

2026-09-17 • via Nuitee
S
Shannon • solo_traveller • us
1
2026-09-09 • via Nuitee
B
Blevins • solo_traveller • us
9
2026-09-07 • via Nuitee
K
Kelly-Bradlecia • couple • us
4
It was mediocre at best.
Pros:

The pool was open 1 day since Monday.

Cons:

The facility wasn’t the cleanest, housekeeping wouldn’t restock my room.

2026-09-04 • via Nuitee
G
Guadalupe • solo_traveller • us
1
Cons:

Al parecer no me devolvieron mi deposito que segun a esto era reembolsable , y pregunte si habría un costo por tardar una hora mas en mi salida , y literal me dijeron. Una noche mas o vete del cuarto

2026-08-31 • via Nuitee
M
Michaels • extended_group • us
9
2026-08-30 • via Nuitee
S
shimon • solo_traveller • us
8
2026-08-25 • via Nuitee