Days Inn & Suites by Wyndham Northwest Indianapolis

Hotels
Days Inn
5.7 (1688 reviews)
3910 Payne Branch Road , Indianapolis , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Cheap rates
Hot water
Cons:
Dirty facilities
Rude staff
Insufficient amenities

Categories

Cleanliness
4.1
Numerous mentions of dirty bathrooms, stains on sheets, and presence of roaches.
Service
5.07
Staff described as rude and disrespectful, especially regarding refund requests.
Location
9.1
Convenient location close to a hospital and various amenities.
Room Quality
5.06
Rooms described as run-down and not meeting expectations.
Amenities
5.09
Limited amenities with issues like broken jacuzzis and insufficient towels.
Value for Money
7.05
Cheap price but significant compromises in quality noted.
Food and Beverage
5.1
Breakfast and beverages described as poor quality.
Overall Experience
5.07
Overall sentiment indicates a disappointing stay despite some minor positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:46

Property Description

Convenient Location
Located off Interstate 465, just 14 miles from the Indianapolis Speedway, Days Inn and Suites Indianapolis offers easy access to key attractions.

Comfortable Accommodations
Each guest room features free Wi-Fi, a TV with cable channels, a microwave, coffee-making facilities, and a fridge for a convenient stay.

Relaxing Amenities
Guests can unwind with a swim in the indoor pool, take advantage of the on-site launderette and business centre, and start their day with a complimentary grab and go breakfast.

Book your stay at Days Inn and Suites Indianapolis for a convenient and comfortable experience near Indianapolis Speedway and city center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.7
Based on 1688 reviews
Cleanliness: 4.1
Service: 5.07
Location: 9.1
Room Quality: 5.06
Amenities: 5.09
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 5.07
N
Niyla couple us
1
My stay was terrible and I’ll never recommend this place to anybody
Pros:

Nothing , the hallways smelled like urine, there were roaches all throughout the room , maintenance came and did nothing not even bring us clean Linen.

Cons:

The roaches and no clean linen our towels and blankets had previous stains on them .

2026-04-17 via Nuitee
D
darin family_with_children us
2
Pros:

None

Cons:

None

2026-04-15 via Nuitee
R
Ricky couple us
1
Checked out within 5 minutes!
Cons:

Was one of the worst hotels I’ve been to. Bed had bed bugs and piss stains all over it. Never again

2026-04-15 via Nuitee
M
Melanie couple us
6
Different
Pros:

I liked that the windows opened

Cons:

No vending no pool

2026-04-15 via Nuitee
D
Denise family_with_children us
1
Cons:

There was no indoor pool as advertised, in was under maintenance, this was the main reason I booked a room for my grandchildren furor spring break

2026-04-15 via Nuitee
M
Melanie couple us
5
Pros:

The bed

Cons:

Pool was out

2026-04-15 via Nuitee
W
Weigle solo_traveller us
1
Terrible place
Pros:

Nothing

Cons:

Dirty, disrepair, code violations , very limited breakfast

2026-04-14 via Nuitee
B
Buffy solo_traveller us
10
Pros:

The hotel was clean and everyone seemed nice. There was no elevator to use which made it difficult. The pool was down for maintenance which is the original reason booking g the hotel so we could relax around the pool and let the kids have fun for the day. Never opened that day.

Cons:

There was no elevator to use which made it hard. The pool was down for maintenance from time off checkin to check out. This was the original reason I booked this hotel was because they offered a pool. Which was going to allow us to have a day off relaxation with the kids.

2026-04-11 via Nuitee
F
forlenza family_with_children us
10
2026-04-09 via Nuitee
C
Chris family_with_children us
9
2026-04-07 via Nuitee
M
MATSON family_with_children us
5
Pros:

Wasn't at all what we expected. Bad area

2026-04-07 via Nuitee
C
Christopher family_with_children us
9
2026-04-07 via Nuitee
D
Darrell family_with_children us
2
Pros:

The only thing I like it was close to where my family house was and had stores and restaurants around

Cons:

When I checked in it look old inside the manager said no smoking but I was next to people
Who smoking and playing loud music you couldn't call the front desk the phone didn't work its just rundown I will never book that place again the bathroom look nasty they only gave you a couple of towels the bed sheets look nasty its just rundown

2026-04-06 via Nuitee
B
Bailey family_with_children us
2
2026-04-06 via Nuitee
G
Gborplay family_with_children us
7
My stay over all was amazing
Pros:

The property was very clean

Cons:

The property had no lift for handicapped

2026-04-06 via Nuitee
G
Gregory family_with_children us
5
Underwhelmed
Pros:

Booked at Wyndham because of my prior experience of bookings at other Wyndham facilities.
So what I liked was the name 'Wyndham'.

Cons:

...Did not like the following:
1. Toilet seat was not secure (shifted, not tightened to the toilet bowl - front desk later attended to the matter)
2. Smudges of what looked like food residue:
a. On the room phone and phone cradle
b. In room refrigerator
3. No ironing board in room
4. Expected to get an appropriate VALUE for the
$159.12 I was charged for the night I spent at this
facility

2026-04-06 via Nuitee
A
Astrid solo_traveller us
10
Pros:

Precio muy accesible, el desayuno liguero pero está bien, la cama demasiado cómoda , definitivamente lo recomendable para una noche de paso.

2026-04-05 via Nuitee
P
Peterson solo_traveller us
7
2026-04-02 via Nuitee
L
Long couple us
1
My stay was horrible. The CSR were very rude and they love to call the police on people so they have to give back your r
Pros:

Nothing at all

Cons:

It was nasty, dirty, and mold is in the bathroom

2026-04-02 via Nuitee
L
Laney family_with_children us
1
2026-04-01 via Nuitee