ibis Caen Centre

The room was quite small, with very little unpacking space (no drawers), so we largely lived out of our suitcases for the three days we were there.

We came back in the middle of the first day to find the doors were locked: a sign on the door told us that access was via reception of the hotel next door. On making our way through the dimly-lit ground floor public areas, we discovered no electricity anywhere in the hotel, so of course, the lift was out of order. Using the stairs wasn't a problem for us, but it would have been for someone with disabilities or with small children. Possibly this was due to a local issue, but we never found out. Though we didn't have any repeat of the power problem, we did come back to find the front doors locked a second time, with reception in the dark and unstaffed. In general, there was a feeling that it was all very Spartan and understaffed.

Housekeeping service was excellent.

Quiet, clean and fine for an overnight stay on the way through.

friendly breakfast tasty town very pleasant and relatively central for the nomandy beaches

Smell in room.

Will stay here again. The breakfast buffet was a nice addition.

I like that the Sunday market was right on the doorstep.

Excellent location for spending time by the harbour

This hotel, does exactly what is says it does.
Great hotel for its price point.
Would recommend.👍

Such a pity there is not any tea or coffee in the room
Something we usually experience in other ibis hotels

Could have done with tea making facilities in the room for the early morning cuppa

Personnel accueillant et gentil.
Bonne hygiène.

Chambre confortable, literie excellente, éclairage bien conçu pour lire sans déranger l’autre dormeur. Petit déjeuner complet et délicieux. Juste un problème : la sortie de douche glissante quand les pieds sont mouillés. C’est vraiment dangereux pour les gens âgés.

I had an extremely disappointing experience at this hotel. Upon arrival, I was immediately charged for breakfast—despite not having eaten it and explicitly stating that I did not want it. When I raised the issue via email, I received no response. Furthermore, despite requesting a meeting with the manager, I never heard back, and no explanation was provided. The receptionist failed to understand the issue entirely.

At check-out, I had to prove that I had not consumed any breakfast during my stay and that my credit card had been charged without authorization. The level of negligence and lack of accountability was astonishing.

Additionally, access to the hotel in the evening is only possible through the nearby Mercure Hotel, which is not clearly communicated. When I inquired at reception about whether the bar was open, I was met with a shockingly rude response. Instead of a courteous answer, I was told that if I didn’t like it, I could go into town and find a bar myself if I wanted a soft drink.

I find the receptionist's attitude and tone completely unacceptable. Overall, my experience at the Ibis Hotel in Caen was overwhelmingly negative, and I strongly advise others to avoid staying there if possible.

Padrão Ibis, roupa de cama e toalhas simples, mas limpas. A TV simplesmente não funcionava, achamos que era o controle remoto. Fomos até a recepção para trocar as pilhas, mas não adiantou. Achamos o café da manhã excepcional. A localização é ótima para visitar as atrações turísticas a pé. Achamos muito divertido jogar pinball, que era cortesia para os hóspedes. No geral, uma boa estadia.

Room was tiny. Limited storage.

Super propre, accueillent, chaleureux, je recommande 😉

Bel établissement récemment rénové. Chambre confortable.

Parfait pour le we, hôtel tres bien situé et petit déjeuner copieux et complet.accueil chaleureux

La première chambre attribuée ne correspondait pas à notre demande de lit.
Le seconde chambre était glaciale au sol et surchauffée au plafond.
Porte coulissante SDB chambre ne permet pas d’intimité rien pour poser les trousses de toilettes et les crochets pour suspendre les serviettes sont à 2,50 m de la douche !
Les œufs brouillés étaient froids etc etc

Price was right. Off season. Very small room with two twin beds. Sufficient to sleep in. Not sufficient for sitting in. Nice lobby with shared space with Mercure hotel. Amy was super helpful. We walked right next door to great restaurant. Le Bustrodome was recommended. Excellent food and service. Underground free parking too. Great find.