Holiday Inn Columbia - Downtown by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (607 reviews)
1233 Washington Street , Columbia , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service
Room Quality
Food and Beverage

Categories

Cleanliness
8.19
Mixed sentiments; while some reviews mention cleanliness positively, issues with odors and room readiness were noted.
Service
9.16
Service quality was negatively impacted by unprofessional behavior from staff, but some positive mentions of staff friendliness exist.
Location
9.7
Frequent positive mentions of the convenient and central location.
Room Quality
7.65
Complaints about small and cramped rooms were frequent.
Amenities
8.68
While amenities are generally acceptable, lack of free breakfast and parking issues were highlighted.
Value for Money
9.14
Great value for location, though some negative sentiments about extra parking fees.
Food and Beverage
8.19
Issues with the availability of food services, especially during holidays.
Overall Experience
9.66
Overall positive experience, with notable issues primarily concerning service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:23

Property Description

Convenient Location
Holiday Inn - Columbia - Downtown, an IHG Hotel is ideally located near major attractions such as Colonial Life Arena and EdVenture Children's Museum, making it the perfect choice for travelers wanting to explore the city.

Modern Amenities
Guests can enjoy a comfortable stay in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views, a coffee machine, and a safety deposit box for convenience.

Business and Leisure Facilities
Whether guests are traveling for work or leisure, Holiday Inn - Columbia - Downtown, an IHG Hotel caters to all with its fitness center, on-site restaurant serving American dishes, a bar for cocktails, and a business center with fax and photocopying services.

Experience the best of Columbia at Holiday Inn - Columbia - Downtown, an IHG Hotel. Book now for a memorable stay!

Important information:

Please note that the hotel does not accept any 3rd Party Debit Cards, like Chime or Cash App. Only major banking cards will be required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 14 per day.

Location

Guest Reviews

8.8
Based on 607 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 9.66
S
Summer Storm couple us
10
Pros:

Very clean, aesthetically pleasing and they had on site convenience store. Rooms are spacious clean and huge bathrooms. Loved our stay.

Cons:

N/A

2026-07-24 via Nuitee
C
Clinton family_with_children us
8
Pros:

Breakfast was good, though a little slow on busy mornings. Room was comfortable and climate control worked well.

Cons:

I don't like being up-charged for everything - breakfast, parking, etc. Access to parking was also inconvenient.

2026-07-24 via Nuitee
S
Sechrist solo_traveller us
10
2026-06-22 via Nuitee
P
partrick family_with_children us
8
Overall ok
Pros:

No breakfast
Toilet was broke
Parking is bad

Cons:

Parking

2026-06-19 via Nuitee
M
Maxivel couple us
6
2026-06-19 via Nuitee
R
Renee extended_group us
9
2026-05-26 via Nuitee
C
cardia xavier couple br
10
Localização excelente
Pros:

A localização e perfeita

Cons:

Foi tif ótimo

2026-05-24 via Nuitee
P
Paula extended_group us
10
Had a lovely time and look forward to another visit in the future!
Pros:

Staff was very friendly and helpful. Breakfast was delicious. Mattresses were very comfortable. Room was very clean and had everything we needed; closet for hanging items, iron and ironing board, pull-out table to put snacks and beverages on, little fridge for sodas and a huge tv!

Cons:

Nothing

2026-05-20 via Nuitee
R
Robert couple us
9
Good accomodations!
Pros:

Didn't buy breakfast

Cons:

Free continental breakfast

2026-05-20 via Nuitee
D
Dietrich solo_traveller us
9
2026-05-20 via Nuitee
K
Kevin solo_traveller us
10
Pros:

Everything

Cons:

N/A

2026-05-14 via Nuitee
L
Lori couple us
10
Pros:

Very good to much cheese in omelette

Cons:

Should have parking included or for a reasonable fee parking at Safeway $20 that is reasonable

2026-05-12 via Nuitee
A
Anthony Mulliner solo_traveller gb
8
Pros:

Convenient location. Adequate offering

Cons:

High price reflecting strong demand for visiting parents for USC graduation ceremony

2026-05-11 via Nuitee
J
Joellen couple us
10
Excellent hotel and fabulous staff!
Pros:

My go to hotel when I am in Columbia

2026-05-11 via Nuitee
A
Anthony Mulliner solo_traveller gb
8
Pros:

Convenient location, comfy bed

Cons:

High price for what was offered, but this was down to it being graduation weekend for USC and hotel was full with visiting parents

2026-05-11 via Nuitee
K
Kristan solo_traveller us
9
2026-05-09 via Nuitee
M
Murielle couple fr
9
Parfait, en plein centre de Columbia, personnel très sympathique
Pros:

Très bon rapport qualité prix ; chambre et literie très confortable

Cons:

Salle de bains un peu petite

2026-05-05 via Nuitee
L
Liudmila solo_traveller us
8
2026-05-03 via Nuitee
G
Glennette solo_traveller us
10
2026-04-29 via Nuitee
L
Lorraine solo_traveller us
7
I enjoyed the hotel but the parking and the ally you have to walk to park your car is not safe.
Pros:

Hotel very clean. The room was nice.

Cons:

I did not like the parking area. You have to walk down an ally. There is garbage dumpster and just strangers hanging in the ally. Just not safe. Then you have to park in a parking garage.

2026-04-27 via Nuitee