Holiday Inn Columbia - Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (566 reviews)
1233 Washington Street , Columbia , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service
Room Quality
Food and Beverage

Categories

Cleanliness
8.19
Mixed sentiments; while some reviews mention cleanliness positively, issues with odors and room readiness were noted.
Service
9.16
Service quality was negatively impacted by unprofessional behavior from staff, but some positive mentions of staff friendliness exist.
Location
9.7
Frequent positive mentions of the convenient and central location.
Room Quality
7.65
Complaints about small and cramped rooms were frequent.
Amenities
8.68
While amenities are generally acceptable, lack of free breakfast and parking issues were highlighted.
Value for Money
9.14
Great value for location, though some negative sentiments about extra parking fees.
Food and Beverage
8.19
Issues with the availability of food services, especially during holidays.
Overall Experience
9.66
Overall positive experience, with notable issues primarily concerning service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:23

Property Description

Convenient Location
Holiday Inn - Columbia - Downtown, an IHG Hotel is ideally located near major attractions such as Colonial Life Arena and EdVenture Children's Museum, making it the perfect choice for travelers wanting to explore the city.

Modern Amenities
Guests can enjoy a comfortable stay in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views, a coffee machine, and a safety deposit box for convenience.

Business and Leisure Facilities
Whether guests are traveling for work or leisure, Holiday Inn - Columbia - Downtown, an IHG Hotel caters to all with its fitness center, on-site restaurant serving American dishes, a bar for cocktails, and a business center with fax and photocopying services.

Experience the best of Columbia at Holiday Inn - Columbia - Downtown, an IHG Hotel. Book now for a memorable stay!

Important information:

Please note that the hotel does not accept any 3rd Party Debit Cards, like Chime or Cash App. Only major banking cards will be required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 14 per day.

Location

Guest Reviews

8.8
Based on 566 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 9.66
L
lashanda • couple • us
10
Pros:

Friendly staff and close to our event

Cons:

parking garage

2026-03-17 • via Nuitee
T
Takira • couple • us
10
2026-03-15 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Convenient to my business meeting

2026-03-05 • via Nuitee
J
John • family_with_children • us
10
Enjoyable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
D
DeAndre • couple • us
1
don’t even.
Pros:

nothing

Cons:

everything

2026-02-27 • via Nuitee
R
rhonda • couple • us
9
Comfy room, price could’ve been alittle lower; parking garage to the hotel needs to be better
Pros:

Loved the night light in the bathroom, having to turn on a bright light during the night is bad, also love the coat hooks.

Cons:

The parking garage has no pedway to the hotel. You have to go down a dim alley and lots of stinky dirty garbage cans.

2026-02-23 • via Nuitee
J
Joe • couple • us
10
Amazing
Pros:

Clean organized and friendly

Cons:

Everything was perfect

2026-02-22 • via Nuitee
A
Adam • couple • us
10
2026-02-12 • via Nuitee
B
Bonnie • couple • us
5
I am glad that I was only there for one night.
Pros:

The room was comfortable. The staff was pleasant.

Cons:

I had to walk through a parking garage to a filthy elevator to get to street level. Then I walked through an alley filled with overflowing trash bins. In addition, I had to pay for parking that was supposedly on site

2026-02-11 • via Nuitee
R
Rachael • family_with_children • us
7
Parking is SUPER Sketchy, but hotel is clean and the staff was friendly.
Pros:

The staff were friendly and it was downtown, near everything.

Cons:

The parking situation is NOT it. It is not connected to the hotel/owned by the hotel and there is NO valet. It does not feel safe at all and the only reason I would not book here again. A lot of wandering travelers….there is not even a side walk from the parking garage to the hotel…it’s a thru alley to the parking garage/dumpsters and no lighting really. Be advised. I missed these reviews, don’t be me.

2026-02-09 • via Nuitee
M
Michelle • family_with_children • us
10
2026-02-08 • via Nuitee
J
Jim • couple • us
1
Bookings.com should never offer to book someone here.
Pros:

Left without breakfast

Cons:

Checked in after dark and my wife was told she needed to push a luggage cart into the city parking ($14). All lower spaces were either filled or or had a warning sign that it was a valet spot. We finally found a space on the 4th lever by which time my 67 year old wife was exhausted. The room was the smallest I have ever encountered in all my many years of travel. The bath was clean butt the hot water was hard to adjust. I slipped on the shower floor which if I had gone to the floor would have been a disaster since I was recovering from brain surgery. The stay was a disaster and I checked out the next morning, ahead of schedule. Never stay here!!

2026-01-26 • via Nuitee
E
Eric • solo_traveller • us
9
Wonderful
Pros:

I liked everything

2026-01-20 • via Nuitee
V
Victor • couple • us
8
2026-01-20 • via Nuitee
C
Casey • solo_traveller • us
9
Not worth 140 for less than 12 hours
Pros:

It was clean

Cons:

Oh my goodness there was so much noise in the morning around 7 a.m. It almost ruined my stay. I was in bed by 10 after arriving after 8 and the parking garage fee was 15.00 on top of being confusing to follow since you had to enter the hotel at street level

2026-01-20 • via Nuitee
L
Latoya • solo_traveller • us
6
2026-01-19 • via Nuitee
S
Sierra • solo_traveller • us
7
2026-01-19 • via Nuitee
J
Jameel • couple • us
1
I’m owed a refund
Pros:

I’m owed a refund

Cons:

I’m owed a refund

2026-01-19 • via Nuitee
C
Christopher • couple • us
1
I would not recommend this hotel for accommodations.
Pros:

Desk staff were very rude and unprofessional.

Cons:

Desk staff

2026-01-19 • via Nuitee
D
Donald • couple • us
9
Cons:

A longer stay.

2026-01-19 • via Nuitee