MOXY Memphis Downtown

Hotels
•
Moxy Hotels
8.2 (459 reviews)
40 North Front Street , Memphis , us

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Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern
Cons:
Expensive valet parking
Issues with room cleanliness

Categories

Cleanliness
7.59
Multiple mentions of cleanliness, but issues with room not being fully clean.
Service
9.06
Staff described as very friendly and helpful, with positive remarks about night staff.
Location
9.1
Excellent location mentioned multiple times as a strong point.
Room Quality
8.05
Rooms noted for good size but some issues with cleanliness.
Amenities
8.08
Good toiletries and amenities, but lacking refrigerators and microwaves.
Value for Money
7.54
Valet parking considered expensive, impacting value perception.
Food and Beverage
7.59
Breakfast options were limited but generally satisfactory.
Overall Experience
8.56
Generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:12

Property Description

Prime Location in Downtown Memphis
Located less than a mile from popular attractions like the FedEx Forum, Orpheum Theatre, and Beale Street, Moxy Memphis Downtown offers a prime location in the heart of downtown Memphis.

Modern Amenities for Comfort
Each guest room at Moxy Memphis Downtown is equipped with a flat-screen TV, en-suite bathroom with complimentary bath amenities, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Facilities for Guests
Guests can enjoy access to the fitness center, business center with copy services, and a conference room that can accommodate up to 14 people. Whether traveling for leisure or business, Moxy Memphis Downtown has everything you need for a seamless stay.

Book your stay at Moxy Memphis Downtown now for a memorable experience in Memphis!

Important information:

Please Note: Valet Parking ONLY available. See parking fees details.
You must show a valid photo ID and credit card used for payment upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.2
Based on 459 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 7.59
Overall Experience: 8.56
L
Ladesha • couple • us
1
2026-03-07 • via Nuitee
L
Loavesandtofu • Family • Coral Gables, Florida
10
Excellent property with reasonable rates
Pros:

Excellent property with clean space. Room 425 has a great view of the park outside. Small room for a reasonable rate! Comfortable mattresses on a platform bed. Business center on second floor with free printing. Free coffee in the lobby in the morning.
I stayed here because of Marriott loyalty. I’d rather stay at moxie instead of the tired courtyard next door that’s double the price. Although I wish I got more points.

2026-02-28 • via Tripadvisor
S
STACY • couple • us
10
2026-02-27 • via Nuitee
D
Daniel • family_with_children • us
10
Cons:

Limited parking

2026-02-26 • via Nuitee
A
ambrielle • extended_group • us
6
2026-02-25 • via Nuitee
C
ciro • family_with_children • it
7
2026-02-23 • via Nuitee
D
Dexter • couple • us
5
The Moxy was an experience. I most likely would not stay there again.
Pros:

The location was close to many attractions.

Cons:

The front staff guy was really friendly but he didn’t use gloves nor wash his hands while making my drinks. We didn’t even drink them. It was unsanitary. Also, the beds were hard. We slept so uncomfortably. The valet service was worth the $36. They were prompt and polite.

2026-02-23 • via Nuitee
R
Robert • couple • us
10
2026-02-13 • via Nuitee
L
Laura • couple • us
10
Great
Pros:

Great size room, great toiletries
Loved the girl working through the night. She was very nice

Cons:

Nothing

2026-01-20 • via Nuitee
E
Erica • couple • us
6
2026-01-20 • via Nuitee
J
John • family_with_children • us
4
Progressive, Bougie, Anxiety
Pros:

Moxy Memphis Downtown has comfortable beds, they're very firm and support heavier more round people like myself easily. It's easy to navigate, and our corner room had a good view with one way mirrored windows to the outside. The price was also acceptable in comparison to other nearby hotels. It's been recently renovated from a Sleep Inn and though I question some design choices it does seem well put together. Two free drink coins that I gave to my family member, as I am not a drinker. Friendly and helpful maintenance staff. Valet parking by PMC had good staff to help when I was booted from their system and comped a nights parking when they lost my rentals keys for a period of time.

Cons:

Well, my 3 day trip was actually ruined by a mistake made by hotel staff. I had already paid in full, non refundable through booking.com I had my receipts proving such. While I was there, in the middle of the night. The hotel fraudulently charged me two sums of money which totaled up over 1k. Capital One caught and blocked the first attempt, the second attempt was even more money and went into a pending status. Both charges happened while I was sleeping on different nights. I would have just left my card locked the first time but I needed to unlock it to pay for the valet only parking.

This had spiked my already high and medicated anxiety into very concerning levels that had me physically shaking for a period of time until I was able to get fresh air on the walk back to the hotel where I spoke with Jessie a manager who, after investigation. Found their front end staff had charged my incidentals ( of which I owed none ) card instead of their booking.com card. When I first checked in I had offered to show the counter woman my receipt and was told no. The two night in a row anxiety spikes left me sick feeling for my last night at the hotel, and I had to check out far earlier in the morning than anticipated due to the persistent ill feeling caused by the hotels mistake. This was days later fixed.

Other than that, the room had no mini fridge or microwave. I understand its Memphis but those are basics I expect from any lodging. The shower, while cool in design did not have a door that sealed properly and the design allows water to get out onto the floor very easily. So your drying the floor after each shower. The listed price of parking on all email correspondents I received prior to booking in did not match the actual price of the parking. Which was higher than advertised. They also seem to host a drag queen bingo which, allow me to be blunt.

2026-01-19 • via Nuitee
R
Rick • solo_traveller • us
10
2026-01-19 • via Nuitee
H
Heather • extended_group • us
10
Pros:

It was so neatly decorated and eccentric just like me lol

Cons:

The location. I had no idea Memphis had gotten so dirty. The property was nice but I was told about the crime rate and not to be walking around after dusk. I grew up 70 miles north and cane to Memphis all my life. I couldn't believe it was now unsafe to walk to Beale Street after sundown! Incredible but we felt safe while we were staying there for the night.

2026-01-19 • via Nuitee
J
James • couple • us
8
Easy walk to sights
Pros:

Great location. Quiet. Excellent shower.

Cons:

The bedroom was a little small. There could also have been more breakfast options. They only had free coffee and no tea. There is a Starbucks a few blocks away, however.

2026-01-19 • via Nuitee
C
Christopher • couple • us
7
2026-01-19 • via Nuitee
K
Knights • couple • us
8
2026-01-16 • via Nuitee
D
Dale • couple • us
9
2026-01-12 • via Nuitee
H
Holly • solo_traveller • us
4
2026-01-07 • via Nuitee
B
Benita • family_with_children • de
9
Pros:

Das Hotel ist zentral in Memphis gelegen und sehr modern. Das Personal war freundlich und zuvorkommend. Das Zimmer war sauber.

Cons:

Ich fand es nicht so super, dass man aus dem Zimmer in die Dusche schauen konnte. Das mag vielleicht okay sein, wenn man als Pärchen reist, aber meine Schwester und ich wollten die jeweils andere Person nicht in der Dusche sehen...

2026-01-07 • via Nuitee
L
Lisa • couple • us
7
Clean, good location, but leaky shower and food options limited
Pros:

Cute, younger person vibe with connect four, shuffleboard, games and a fire pit in the lobby, check in is at a bar next to a hang out place where you can listen to records! It is dog friendly! Rooms are quirky as well with tables and chairs hanging from hooks in the wall! It was located a short walk from Beal Street down a clearly lighted street that no cars could go down and businesses on each side! Safe location!!

Cons:

The shower leaked all over the floor and into the room where the bed was getting my stuff that as on the floor wet! The housekeeping staff as well as front desk was alerted ! I managed to dry it all up with a few towels!! No free breakfast, only grab and go options! Valley parking totaled 45 dollars with tax

2026-01-06 • via Nuitee