Kimpton Ashbel New York Park Avenue

Instalações novas, quarto grande

Location, quiet and clean

The hotel is beautifully designed and with the record breaking heat, was extremely cool.

Schöne, gepflegte Zimmer; Top-Lage, sehr hilsbereites, freundliches Personal. Die tägliche Social Hour mit netten Weinen.

Wow, our family loves Kimpton now! It was our first experience with this hotel. We met up with a few friends during our stay and the lobby area was more than enough to host our friends. The lobby is beautiful, classy but very comfy as well. Everyone was so nice and friendly. The rooms were small like NYC hotels but not bad. The bathroom was really nice and if you needed anything, they had a list of things they could give you or lend you if you forgot it. It felt like everything was well kept.

The only thing was our bathroom door wasn't sliding correctly so it was hard for the kids to close and open but they came and fixed that.

Every morning they have complimentary coffee and tea bar until 9am. Iced water was also provided all day long in the lobby. The morning we checked out, there were cookies by the iced water. My kids loved that.

Location was AMAZING. I really loved staying here and it was close to so much and a lot of our favorite places. Grand Central is right there so easy to get on public transportation.

We left our phone in the room and didn't realize it until the evening after we had checked out. They found it and was so willing to work with us to get it mailed out to us. Many times when we'veeft something, it's just "gone" or "never seen". I really appreciate the honesty of the staff.

Really looking forward to coming back here to stay for our next visit to NYC. Thank you, Kimpton Ashbel!

Location, price and comfort of the room. ❤️

Everything is just great in here!
Amazing hotel and staff super nice! They have a happy hour with free wine 😁

El hotel es limpio, moderno y cómodo. La ubicación es genial

The location. Appart from that nothing.

The hotel was clean, quiet at night, and recently remodeled. The staff was friendly and helpful. Kimptons with the free coffee in the mornings and free wine tastings at 5PM are always fun. The location for us was superior compared to all the super crowded Times square hotels. Only real complaint was their light breakfast offering as a Diamond member. However, their staff said they were going to expand their breakfast options.

We stayed there on a long business trip for 10 days total. We would go back.

James and Megin

Zona molto comoda e camera grande

We had an absolute dream experience at Kimpton Ashbel. Came for a very quick girls trip in the City. The location was ideal, Grand Central such a quick, easy walk! The rooms were of course small (it’s New York City) but four adult women and our bags fit just fine. The beds were incredibly comfortable and everything smelled amazing. (Kimpton, please message me with the name of the scent, I want to purchase it and have it flowing everywhere in my home! 😉) We arrived early, so our room wasn’t ready yet, but Juliet was wonderful at the front desk. Took our bags and recommended a lovely spot to sit for a quick bite and drink. Ernest took such great care of us every time we stepped into the building, even saving a glass of wine for us when we missed their lovely in the lobby wine time. 10/10 Will definitely be back!!

Very disappointing experience at Kimpton Ashburn NYC.

During our stay, the hotel experienced major infrastructure and service issues that made the room extremely uncomfortable for a family traveling with young children.

We initially had no hot water, and later the water became yellow/discolored with visible debris coming from the taps. At the same time, the room had no effective A/C or airflow, leaving the room hot and suffocating overnight.

What was most disappointing was not simply the operational issues themselves, but the complete lack of meaningful service recovery. We raised the concerns with hotel staff shortly after arrival and specifically requested assistance, but no real resolution or follow-up was provided during the stay.

Housekeeping service was also effectively missed, as the room was only serviced around 4:30 PM after we had already returned to the room with our children.

I travel frequently for both business and personal travel and was genuinely evaluating whether to shift more of my future international stays toward IHG/Kimpton. Unfortunately, this experience fell well below the level of hospitality and responsiveness I would expect from a premium hotel brand.

I understand that operational incidents can happen in any property. However, the way those incidents are handled matters enormously — and unfortunately this experience was handled very poorly.

Following the stay, IHG offered only limited compensation despite the seriousness of the issues experienced and did not respond to our follow-up communication.

Very disappointing overall.

The hotel itself is gorgeous but unfortunately during my entire stay the AC didnt work and it was 95 degrees outside which meant the rooms were roughly 80 degrees and getting warmer. The hotel staff didnt offer any remedy and claimed they couldn't do anything and this was extremely disappointing for a kimpton and not the experience you expect to have at a newer hotel.