New Yorker by Lotte Hotels

Hotels
•
Wyndham Hotels & Resorts
7.8 (19964 reviews)
481 Eighth Avenue , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
Noise from the elevators
Missing amenities

Categories

Cleanliness
7.01
Some concerns raised about cleanliness such as black mold in the bathtub soap holder.
Service
8.48
Staff were consistently described as friendly and attentive, providing exceptional service.
Location
9.02
The hotel's location received high praise for being central and convenient.
Room Quality
7.47
Rooms were generally comfortable but some reported issues with size and noise.
Amenities
7
Missing basic amenities like a kettle for tea or coffee was noted by several reviews.
Value for Money
7.46
Some value concerns mentioned regarding costs of upgrades and breakfast.
Food and Beverage
8.01
Food service was praised, particularly the dining experiences at Tick Tock.
Overall Experience
7.98
Generally positive reviews indicated a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:53

Property Description

Luxurious Art-Deco High-Rise Hotel

Complimentary WiFi and Stunning Views
Indulge in modern comfort with complimentary WiFi and flat-screen TVs in every room at The New Yorker, A Wyndham Hotel. Upgrade to a suite for breathtaking views of the Empire State Building or the Hudson River.

Concierge Services and On-Site Amenities
Let us elevate your stay with our concierge services, assisting you with Broadway tickets, guided tours, and restaurant reservations. Additionally, enjoy our gift shop, business centre, and fitness centre during your visit.

Prime Location for Shopping and Entertainment
Located just steps away from Times Square and Herald Square, our hotel offers easy access to iconic landmarks and premier shopping destinations like Macy's flagship store.

Book your stay at The New Yorker, A Wyndham Hotel for an unforgettable experience in the heart of midtown Manhattan.

Important information:

Mandatory Resort Fee will be charged per night per accommodations at the time of check-in which include the following:
High-speed wireless internet connection (up to 4 devices)
Long distance and international in-room calling
Business center access
Fitness center access

Please note that the credit card used to make the reservation must be provided at check-in.

Please note, refrigerators and coffee makers are available upon request and additional fees may apply.

Please note, an additional fee may apply for mail and package handling.

This is a cashless hotel. Payments will be accepted by credit or debit card only.

If Breakfast package is purchase, it includes breakfast for only 2 guest

Smoking-free Policy and Sensor Notice - $500 penalty for in-room smoking

New Yorker by Lotte Hotels is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel.

By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms.

These sensors enable hotel management to respond to smoking events without disrupting your stay.

You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests.

By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book.

Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 19964 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
D
Daiana • family_with_children • us
10
2026-06-28 • via Nuitee
J
Jessica • family_with_children • de
7
Lage Top! Etwas in die Jahre gekommen, aber ok.
Pros:

Die Lage ist super!

Cons:

Am Abreisetag muss man pro Gepäckstück 5€ zur Lagerung der Koffer extra bezahlen. Kenne ich von keinem anderen Hotel so.

Das Hotel ist etwas in die Jahre gekommen

2026-06-27 • via Nuitee
S
Sharp • couple • nz
3
2026-06-27 • via Nuitee
J
Jürgen • solo_traveller • de
7
Pros:

Die Lage ist super zentral wenn man mitten im Trubel sein möchte. Nur wenige Minuten zum Times Square.
Auch viele andere Hotspots sind in Gehweite.
Wir sind sogar bis Brooklyn über die Brücke gelaufen, Staten Island und One World. Zurück dann mit Metro.
Alles super einfach da die Penn Station direkt vor der Türe ist.

Auch die Fahrt zum JFK per Metro war sehr bequem.

Cons:

Für alles muss bezahlt werden. Typisch USA bzw. NY. Die Aufbewahrung unseres Gepäcks hat 5 Dollar pro Gepäckstück gekostet.
Da wir früh morgens ankamen und noch einige Stunden auf den Bezug des Zimmers warten mussten war dies leider notwendig.
Bei den (extrem) hohen Zimmerpreisen hätte ich dies allerdings als kostenlosen Service erwartet....

Leider hatte unser Zimmer keinen Kühlschrank. Das kenne ich anders aus den USA. Ist ansonsten immer vorhanden.

2026-06-27 • via Nuitee
L
Lina • couple • es
10
Perfecta
Pros:

La ubicació y las vistas de las habitaciones

Cons:

Todo me gustó

2026-06-27 • via Nuitee
A
Andre Luiz • extended_group • br
8
2026-06-27 • via Nuitee
P
PHIL • family_with_children • us
5
Needed a hotel near Penn Station for my son and nephew. Closest one. Overpriced.
Pros:

location. (Close to PENN Station)

Cons:

Bathrooms were dated to the 1940s. An alley view to peoples private low- end bedrooms. Wasn’t worth the accommodation's cost. Would be rated at best a 3 star accommodation.

2026-06-27 • via Nuitee
M
Mohamed Amine • solo_traveller • ma
5
2026-06-27 • via Nuitee
G
Gerry • solo_traveller • us
10
It was an excellent stay.
Pros:

It’s so close to everything.

Cons:

N/A

2026-06-27 • via Nuitee
C
Christian • extended_group • de
10
Pros:

Mohamed helped us incredibly well at the checkin. You can be proud of your staff. Very helpful!!!

2026-06-27 • via Nuitee
G
Gabriel • couple • ar
10
2026-06-27 • via Nuitee
R
RUI • solo_traveller • br
4
razoavel, efetuararam cobranca indevida de taxa de deposito 2 vezes e ainda nao fui reembolsado
Pros:

localizaçao

Cons:

seervico de quarto e recepçao
cobrança de taxa de deposito indevida , 3 vezes ainda nao estornada .
nao houve serviço de quarto em 2 dos 8 dias que estive no hotel

2026-06-26 • via Nuitee
S
Simon • solo_traveller • gb
7
Pros:

Location price was ok for ny

Cons:

Bit tired decoration

2026-06-26 • via Nuitee
P
Pauline • solo_traveller • gb
8
Boston break
Pros:

Location was great an although the room was tiny it didn't spoil our time in Boston.

Cons:

The room was very very small. The shower wasn't great but when reported it was fixed in 5 minutes.

2026-06-26 • via Nuitee
J
Jessyca • family_with_children • br
10
Pros:

Localização perfeita.
Em volta tem diversos restaurantes, cafés e lanchonetes.
Fácil para pegar transporte, seja público ou aplicativo.
Adorei a estadia.
Cama confortável, quarto grande. Excelente.

2026-06-26 • via Nuitee
J
Jahzara • couple • ch
5
Lage Top - Preis-Leistung Flop
Pros:

Die Lage war wirklich super. Man konnte vieles zu Fuss erreichen. Das Bett war sehr bequem, jedenfalls haben wir super geschlafen. Das Personal war nett - aber leider nicht alle.

Cons:

Ich habe noch nie so ein schlechtes Preis-Leistungsverhältniss erlebt. Das Zimmer war sehr, sehr klein und ziemlich in die Jahre gekommen. Wenn man das Hotel betritt und in der Lobby steht, hat man definitiv schon den schöneren Teil des Hotels gesehen. Unsere Badewanne war ziemlich abgeblättert und hatte risse. Der Duschhahn war eine reine Katastrophe, da nur tröpfchenweise Wasser raus kam. Ebenfalls empfanden wir das Zimmer nicht als sauber.

2026-06-26 • via Nuitee
F
Fausto Cordova • solo_traveller • ec
10
2026-06-26 • via Nuitee
L
Luisa • extended_group • de
6
2026-06-26 • via Nuitee
A
ARIN • couple • tr
5
Pros:

konum muhteşem. otelin içinde bir diner ve starbuck büfesi olması cok iyi

Cons:

otelin içi çok bakımsız ve pis. odanın tuvaleti çok temizdi ancak oda ve koridorlardaki halilar, duvarlar kirli

2026-06-26 • via Nuitee
C
Caroline • family_with_children • ch
3
Would not book here again
Pros:

Excellent location and friendly staff!

Cons:

Very run down. Extremely small and uncomfortable rooms. Dirty (nuts under the bed when we arrived).

2026-06-26 • via Nuitee