New Yorker by Lotte Hotels

Hotels
7.8 (20000 reviews)
481 Eighth Avenue , New York , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
Noise from the elevators
Missing amenities

Categories

Cleanliness
7.01
Some concerns raised about cleanliness such as black mold in the bathtub soap holder.
Service
8.48
Staff were consistently described as friendly and attentive, providing exceptional service.
Location
9.02
The hotel's location received high praise for being central and convenient.
Room Quality
7.47
Rooms were generally comfortable but some reported issues with size and noise.
Amenities
7
Missing basic amenities like a kettle for tea or coffee was noted by several reviews.
Value for Money
7.46
Some value concerns mentioned regarding costs of upgrades and breakfast.
Food and Beverage
8.01
Food service was praised, particularly the dining experiences at Tick Tock.
Overall Experience
7.98
Generally positive reviews indicated a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:53

Property Description

Luxurious Art-Deco High-Rise Hotel

Complimentary WiFi and Stunning Views
Indulge in modern comfort with complimentary WiFi and flat-screen TVs in every room at The New Yorker, A Wyndham Hotel. Upgrade to a suite for breathtaking views of the Empire State Building or the Hudson River.

Concierge Services and On-Site Amenities
Let us elevate your stay with our concierge services, assisting you with Broadway tickets, guided tours, and restaurant reservations. Additionally, enjoy our gift shop, business centre, and fitness centre during your visit.

Prime Location for Shopping and Entertainment
Located just steps away from Times Square and Herald Square, our hotel offers easy access to iconic landmarks and premier shopping destinations like Macy's flagship store.

Book your stay at The New Yorker, A Wyndham Hotel for an unforgettable experience in the heart of midtown Manhattan.

Important information:

Mandatory Resort Fee will be charged per night per accommodations at the time of check-in which include the following:
High-speed wireless internet connection (up to 4 devices)
Long distance and international in-room calling
Business center access
Fitness center access

Please note that the credit card used to make the reservation must be provided at check-in.

Please note, refrigerators and coffee makers are available upon request and additional fees may apply.

Please note, an additional fee may apply for mail and package handling.

This is a cashless hotel. Payments will be accepted by credit or debit card only.

If Breakfast package is purchase, it includes breakfast for only 2 guest

Smoking-free Policy and Sensor Notice - $500 penalty for in-room smoking

New Yorker by Lotte Hotels is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel.

By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms.

These sensors enable hotel management to respond to smoking events without disrupting your stay.

You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests.

By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book.

Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

7.8
Based on 20000 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
M
Matteo • family_with_children • it
8
2026-10-14 • via Nuitee
J
Judith • solo_traveller • us
10
2026-10-14 • via Nuitee
M
maria cecilia • family_with_children • ar
10
Pros:

La ubicación, limpieza y la cordialidad del personal.

2026-10-14 • via Nuitee
D
Damian • extended_group • pl
8
Pros:

nic

Cons:

nic

2026-10-14 • via Nuitee
S
SIRIA • extended_group • es
8
UNA ESTANCIA MUY AGRADABLE, CON UNAS VISTAS INMEJORABLES
2026-10-14 • via Nuitee
E
Eric • solo_traveller • fr
6
2026-10-13 • via Nuitee
J
Juan Jose • couple • es
10
Todo fue genial!
2026-10-13 • via Nuitee
R
Richard • solo_traveller • nz
10
2026-10-13 • via Nuitee
A
Amit • couple • il
10
2026-10-13 • via Nuitee
J
Jeffrey • family_with_children • us
7
Pros:

The location is excellent. One and half blocks from Penn Station, 1 or 2 blocks from the subway depending on which line you are taking. Staff was very friendly. We had the family suite and put 2 teenagers on the beds while my wife and I took the pull out couch which worked fine. Our suite had 2 bathrooms, which was fantastic. The bathrooms must have been renovated recently - they were perfect. Overall, I'd recommend this hotel.

Cons:

The hotel is a bit tired. The hallways and rooms need the carpeting replaced. It was worn and frayed. Our room is set up for 4 people but only came with 2 continental breakfast coupons, which was a little surprising. The continental breakfast is minimal and the croissants were terrible. I ordered a side of scrambled eggs just to get some real food.

2026-10-13 • via Nuitee
M
Mark • solo_traveller • au
9
Pros:

Art Deco hotel in great position . Has an interesting history.

2026-10-13 • via Nuitee
J
JACQUELINE • couple • br
8
Muito boa para turistar
Pros:

Localização excelente para quem quer esta perto das principais atraçoes de New York.
Muitos restaurantes bons ao redor do hotel.
Perto da Times Square e caminhada tranquila.

Cons:

Um frigobar no quarto

2026-10-13 • via Nuitee
D
Dagmar • solo_traveller • at
8
2026-10-13 • via Nuitee
S
Soyeon • solo_traveller • kr
9
2026-10-13 • via Nuitee
J
Jorge • extended_group • es
8
2026-10-13 • via Nuitee
V
Ville • solo_traveller • fi
8
2026-10-13 • via Nuitee
I
Ivan • couple • us
9
2026-10-12 • via Nuitee
C
Carlos • solo_traveller • pr
6
2026-10-12 • via Nuitee
E
erik • family_with_children • no
7
Helt OK med sentral men litt dodgy beliggenhet, for små senget.
Pros:

Hyggelig og hjelpsomt personale. Store rom (etter oppgradering)

Cons:

For dårlig informasjon om sengestørrelse. Bare frokost for 2, selv med booking for 4.

2026-10-12 • via Nuitee
N
Nursulton • couple • pl
7
2026-10-12 • via Nuitee