New Yorker by Lotte Hotels

Hotels
•
Wyndham Hotels & Resorts
7.8 (17781 reviews)
481 Eighth Avenue , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
Noise from the elevators
Missing amenities

Categories

Cleanliness
7.01
Some concerns raised about cleanliness such as black mold in the bathtub soap holder.
Service
8.48
Staff were consistently described as friendly and attentive, providing exceptional service.
Location
9.02
The hotel's location received high praise for being central and convenient.
Room Quality
7.47
Rooms were generally comfortable but some reported issues with size and noise.
Amenities
7
Missing basic amenities like a kettle for tea or coffee was noted by several reviews.
Value for Money
7.46
Some value concerns mentioned regarding costs of upgrades and breakfast.
Food and Beverage
8.01
Food service was praised, particularly the dining experiences at Tick Tock.
Overall Experience
7.98
Generally positive reviews indicated a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:53

Property Description

Luxurious Art-Deco High-Rise Hotel

Complimentary WiFi and Stunning Views
Indulge in modern comfort with complimentary WiFi and flat-screen TVs in every room at The New Yorker, A Wyndham Hotel. Upgrade to a suite for breathtaking views of the Empire State Building or the Hudson River.

Concierge Services and On-Site Amenities
Let us elevate your stay with our concierge services, assisting you with Broadway tickets, guided tours, and restaurant reservations. Additionally, enjoy our gift shop, business centre, and fitness centre during your visit.

Prime Location for Shopping and Entertainment
Located just steps away from Times Square and Herald Square, our hotel offers easy access to iconic landmarks and premier shopping destinations like Macy's flagship store.

Book your stay at The New Yorker, A Wyndham Hotel for an unforgettable experience in the heart of midtown Manhattan.

Important information:

Mandatory Resort Fee will be charged per night per accommodations at the time of check-in which include the following:
High-speed wireless internet connection (up to 4 devices)
Long distance and international in-room calling
Business center access
Fitness center access

Please note that the credit card used to make the reservation must be provided at check-in.

Please note, refrigerators and coffee makers are available upon request and additional fees may apply.

Please note, an additional fee may apply for mail and package handling.

This is a cashless hotel. Payments will be accepted by credit or debit card only.

If Breakfast package is purchase, it includes breakfast for only 2 guest

Smoking-free Policy and Sensor Notice - $500 penalty for in-room smoking

New Yorker by Lotte Hotels is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel.

By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms.

These sensors enable hotel management to respond to smoking events without disrupting your stay.

You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests.

By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book.

Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 17781 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
M
MICHAEL • family_with_children • us
9
Pros:

The location of the hotel. The Tick Tock restaurant is outstanding. Very comfortable bed.

Cons:

It's not a strong dislike but I think you could use bigger TVs at least a 42 in.

2026-03-14 • via Nuitee
S
Sandra • couple • es
10
2026-03-14 • via Nuitee
E
Elin • couple • se
7
We were supposed to stay 4 nights but we only stayed 2 nights. Because our flight got cancelled(Snowstorm)and I contacte
Pros:

The location, breakfast and the staff was friendly.

Cons:

The shower.

2026-03-14 • via Nuitee
M
Morgane • family_with_children • fr
9
2026-03-14 • via Nuitee
L
L. Estefania Pittas • solo_traveller • ve
10
2026-03-14 • via Nuitee
E
Esteban • couple • py
9
2026-03-14 • via Nuitee
G
Garcia Tebar • couple • es
7
Pros:

Ubicación

Cons:

Precio maletas

2026-03-14 • via Nuitee
M
Matilde • couple • pt
8
Muito agradável
Pros:

Localização e simpatia de todos os funcionários.

Cons:

O colchão da cama não era muito confortável.

2026-03-14 • via Nuitee
J
Jörg Wohlers • family_with_children • de
7
2026-03-14 • via Nuitee
C
Catherine • couple • gb
10
2026-03-14 • via Nuitee
M
Marie • couple • ie
8
Excellent location and friendly staff
Pros:

Location and courteous staff

Cons:

They charge five dollars per bag for storage. First time I have ever paid for luggage storage at check out time

2026-03-14 • via Nuitee
A
Angie Carolina • extended_group • co
8
Pros:

The location is perfect

Cons:

The staff is not that nice and welcoming

2026-03-14 • via Nuitee
L
laura • family_with_children • es
8
Hotel icónico new york
Pros:

La ubicación fantástica en pleno centro ,se ve el empire state y el estadio baloncesto desde la habitación,si llegas a jfk tienes tren directo a penn station está a unos minutos andando al hotel ....la habitacion estaba limpia y el baño muy cómodo igual que la cama y almohadas....en este hotel icónico de new york vivió y murió el inventor de la electricidad Tesla se puede visitar esa planta ,cuentan con un restaurante total americano abierto 24 horas tik tok para desayunar típicas tortitas....aunque enfrente también hay restaurantes comida rápida MC Donalds ....

Cons:

Me gustó todo pero si al día de hacer check out el señor de recepción fue un poco arisco

2026-03-14 • via Nuitee
K
Kylie • couple • us
9
Great location and a good price for hairshow
Pros:

Proximity to the subway. Clean rooms, friendly staff

Cons:

The lights in the room and their push buttons. We couldn’t get the light to shut off as the button was broken.

2026-03-13 • via Nuitee
I
Iwona • family_with_children • pl
10
2026-03-13 • via Nuitee
D
Daniela Alexandra • family_with_children • es
9
2026-03-13 • via Nuitee
N
Naya • family_with_children • gb
6
2026-03-13 • via Nuitee
S
Stokes • couple • ie
8
Cons:

I paid a deposit fee when I arrived on the 19th and still haven’t gotten it back??

2026-03-13 • via Nuitee
G
Gabriel • solo_traveller • br
10
Ótima opção
Pros:

Localização

Cons:

Café da manhã

2026-03-13 • via Nuitee
G
Gürol • extended_group • tr
8
2026-03-13 • via Nuitee