Hotel Palace Berlin

Hotels
9 (5504 reviews)
Budapester Str. 45 , Berlin , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good quality breakfast
Cons:
High breakfast prices
Some maintenance issues in rooms

Categories

Cleanliness
8.5
Majority of reviews mention clean rooms, but some reports of maintenance issues.
Service
9.5
Staff are described as friendly and helpful overall, despite some mixed reviews.
Location
9.5
Excellent central location as confirmed by multiple reviews.
Room Quality
8.5
Rooms are mostly comfortable, but there were complaints about some being small and maintenance issues.
Amenities
9
Good amenities with a very nice breakfast, but some mixed feelings about the value.
Value for Money
8.5
Some complaints regarding high prices, especially for breakfast.
Food and Beverage
9
Breakfast is widely praised, though some find the price too high.
Overall Experience
9.5
Generally positive experience with a few noted issues; overall, guests would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 09:55

Property Description

Luxurious Amenities
Indulge in the free pool, hot tub, and spa at Hotel Palace Berlin, ensuring a relaxing stay.

Central Location
Situated opposite Berlin Zoo and near popular attractions, shopping, and dining, our hotel offers convenience and excitement at your doorstep.

Gourmet Dining and Wellness
Enjoy a delicious breakfast at Bon Dia, savor meat specialties at beef 45, and unwind at the Lobby Lounge. Treat yourself to massages and personal training at our spa for the ultimate rejuvenation.

Experience luxury and comfort at Hotel Palace Berlin - Book now for an unforgettable stay!

Important information:

Please note that there is a EUR 15 surcharge for the sauna per person per day.

Please note that bicycle hire costs EUR 22 per day.

Please note that pets are subject to a fee of EUR 40 per pet per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 29.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 11 years old stay for € 34.50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 69 per person per night when using an existing bed.
    Children up to and including 7 years old stay for free when using an available extra bed.
    Children from 8 years old to 11 years old stay for € 34.50 per person per night when using an available extra bed.
    People 12 years old and over stay for € 69 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 5504 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
A
Andrew solo_traveller au
8
Great location - room stuffy
Pros:

Location
Room size
TV connectivity

Cons:

AC only provided heat - no cooling option in winter months
Bedding and pillows - too soft

2026-03-07 via Nuitee
K
kjeld extended_group fr
7
Pros:

l'acceuil pour check-in et out

Cons:

pas toujours de service bar dans le lobby :-(

2026-03-06 via Nuitee
S
sururi couple tr
4
Merkezi ,pahallı,eski
Pros:

Tesisin yeri çok merkezi fakat otelin bir bölümü eski bir bölümü yeni .Booking sitesi bunu belirtmiyor.junior suit rezervasyon yaptım.oda kötü olduğu için renevasyon yapılan alt katagoriye geçtim.fiyatı düşmediler.Ama diğer oda rezervasyonumuz junior suit 1 kişi alınmış diye ikinci kişi farkı aldılar

2026-03-06 via Nuitee
O
Odharnait couple ie
9
Fabulous 🙌
Pros:

The location, close to restaurants and cafes and the train to get around.
Literally across from the zoo.

2026-03-06 via Nuitee
T
Tacettin solo_traveller tr
9
Pros:

Kahvaltı gayet yeterli ve kaliteliydi. Konumu çok iyi, odalar geniş. Bir sonraki iş seyahatinde tekrar tercih etmek isteyeceğim bir otel.

2026-03-06 via Nuitee
I
IOANNIS extended_group gr
8
2026-03-06 via Nuitee
B
Burçin extended_group tr
10
We always have a place to stay when you come to Berlin.
Pros:

Centrally located, rooms are spacious, breakfast is good, cleanliness is good, and most importantly, the staff are very friendly and helpful.

2026-03-06 via Nuitee
G
gregg solo_traveller us
6
Staff was the best part of this hotel
Pros:

MOSt IMPORTANT---
Staff was always curteous and helpful
Robin was most helpful directing me to all of my day tours which i really appreciated
Special thanks to Abudla,stationed near the door on Tuesday evening the 3rd .He helped my when I crashed into the glass doors

Cons:

Could space be allocated somewhere in the dining room for people working with laptops. Tables for 2 were very crowded

2026-03-05 via Nuitee
M
Mirko solo_traveller de
8
Sehr angenehm
Pros:

Tolle Lage, es wird investiert, großartiges Frühstück, geräumige Zimmer, Schwimmbad

Cons:

An einigen Ecken merkt man, dass das Haus in die Jahre gekommen ist, beispielsweise in den Fluren. Insgesamt ein tolles Produkt.

2026-03-05 via Nuitee
A
Alina-Valik family_with_children de
8
2026-03-05 via Nuitee
A
Aline solo_traveller ch
8
Pros:

Situation centrale

Cons:

Après douche inondation de la salle de bain

2026-03-05 via Nuitee
F
Frigge family_with_children de
6
2026-03-03 via Nuitee
L
Linda couple de
9
2026-03-03 via Nuitee
J
Jürgen solo_traveller de
8
2026-03-03 via Nuitee
P
Petia solo_traveller de
10
Pros:

Lage, Ausstattung, Personal

Cons:

Preis

2026-03-03 via Nuitee
M
Mario family_with_children de
10
Pros:

Alles

2026-03-03 via Nuitee
V
Volker solo_traveller de
9
2026-03-03 via Nuitee
S
Steffi solo_traveller be
10
2026-03-02 via Nuitee
P
Paul couple gb
10
Amazing
Pros:

Easy to get around from hotel, very clean and quiet! Breakfast was amazing, so much choice

Cons:

Loved it

2026-03-02 via Nuitee
G
Gerhard Winkler couple de
8
schön mal wieder in Berlin zu sein.
Pros:

super Lage, sehr schönes und sauberes Hotel, freundliches und hilfsbereites Personal

Cons:

Frühstück mit 40€ pro Person viel zu teuer; der Weg zu unserem Zimmer war extrem lang

2026-03-02 via Nuitee