Hotel Palace Berlin

Hotels
9 (5747 reviews)
Budapester Str. 45 , Berlin , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good quality breakfast
Cons:
High breakfast prices
Some maintenance issues in rooms

Categories

Cleanliness
8.5
Majority of reviews mention clean rooms, but some reports of maintenance issues.
Service
9.5
Staff are described as friendly and helpful overall, despite some mixed reviews.
Location
9.5
Excellent central location as confirmed by multiple reviews.
Room Quality
8.5
Rooms are mostly comfortable, but there were complaints about some being small and maintenance issues.
Amenities
9
Good amenities with a very nice breakfast, but some mixed feelings about the value.
Value for Money
8.5
Some complaints regarding high prices, especially for breakfast.
Food and Beverage
9
Breakfast is widely praised, though some find the price too high.
Overall Experience
9.5
Generally positive experience with a few noted issues; overall, guests would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 09:55

Property Description

Luxurious Amenities
Indulge in the free pool, hot tub, and spa at Hotel Palace Berlin, ensuring a relaxing stay.

Central Location
Situated opposite Berlin Zoo and near popular attractions, shopping, and dining, our hotel offers convenience and excitement at your doorstep.

Gourmet Dining and Wellness
Enjoy a delicious breakfast at Bon Dia, savor meat specialties at beef 45, and unwind at the Lobby Lounge. Treat yourself to massages and personal training at our spa for the ultimate rejuvenation.

Experience luxury and comfort at Hotel Palace Berlin - Book now for an unforgettable stay!

Important information:

Please note that there is a EUR 15 surcharge for the sauna per person per day.

Please note that bicycle hire costs EUR 22 per day.

Please note that pets are subject to a fee of EUR 40 per pet per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 29.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 11 years old stay for € 34.50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 69 per person per night when using an existing bed.
    Children up to and including 7 years old stay for free when using an available extra bed.
    Children from 8 years old to 11 years old stay for € 34.50 per person per night when using an available extra bed.
    People 12 years old and over stay for € 69 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 5747 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
M
Mohamed solo_traveller eg
10
2026-05-09 via Nuitee
M
Mohamed solo_traveller eg
10
2026-05-09 via Nuitee
K
Kai Hohmann family_with_children de
9
THE LOCATION for a weekend in Berlin
Pros:

Perfect location and exceptional breakfast. The very friendly treatment of the breakfast staff makes a real difference.

2026-05-09 via Nuitee
S
Shehab Kamel solo_traveller eg
9
2026-05-09 via Nuitee
J
Janine solo_traveller de
9
Pros:

Veldig fornøyd med hotelloppholdet. Rent og fint rom, hyggelig personale og god frokost. Fin atmosfære og god beliggenhet. Vi kommer gjerne tilbake!

Cons:

Ingenting

2026-05-09 via Nuitee
S
Svoboda solo_traveller cz
8
2026-05-08 via Nuitee
M
Mirko solo_traveller de
9
Sehr angenehmer Aufenthalt in zentraler Lage
Pros:

Schöne Zimmer. Tolles Frühstück. Sehr große Auswahl an Speisen.

2026-05-08 via Nuitee
J
Joanna solo_traveller pl
8
Pros:

Czystość i pokój, usytuowanie hotelu

Cons:

Obsługa nie mówi ani po niekiecku ani po angielsku, brak dostępu do sauny

2026-05-08 via Nuitee
B
Bernhard couple de
5
Leider nicht so wie erhofft.
Pros:

Die Lage des Hotels ist sehr gut.

Cons:

Größere Umbauarbeiten haben den Aufenthalt ziemlich beeinträchtigt und hätten in jedem Fall bei der Buchung angegeben werden müssen.

2026-05-08 via Nuitee
M
Mario family_with_children de
9
2026-05-07 via Nuitee
B
Bianca couple de
8
2026-05-07 via Nuitee
M
Marcus family_with_children de
9
2026-05-07 via Nuitee
O
Orsolya couple hu
10
Fantasztikus hotel
Pros:

Fantasztikus szállás, konkrétan pezsgő és lazac volt reggelire. Tágas és tiszta szoba, kedves és profi személyzet, jó elhelyezkedés.

Cons:

A fürdőszobai csap sajnos elég rossz volt mert alig lehetett a hideg-meleg víz között normálisan váltani, illetve a zuhanyzó lehetne nagyobb. De bárcsak ez lenne mindenhol a legnagyobb probléma!

2026-05-07 via Nuitee
V
Vladyslav couple ua
4
Pros:

Номера на фото выглядят сильно лучше, ремонт в номере не соответствует цене как по мне.

Cons:

Впервые в жизни видел что бы в отеле делали отель, это должно быть предусмотрено если вы делаете ремонт на 3 этаже, вы должны не заселять людей на 2 3 и 4 этаж. Спать невозможно, не все приезжают в отель и просыпаются в 7 утра, кто то любит спать дольше.
А на отдыхе просыпаться в 7 утра от работы перфоратора и строителей это просто УЖАС.

2026-05-07 via Nuitee
M
Michal family_with_children cz
8
2026-05-07 via Nuitee
I
Isabelle family_with_children fr
9
2026-05-07 via Nuitee
C
Cemre couple de
10
2026-05-06 via Nuitee
M
Mario solo_traveller fr
6
Cons:

Robinetrie et chambre sur chauffée

2026-05-06 via Nuitee
R
Robert solo_traveller gb
8
Exceptional hotel with expensive but fabulous breakfast
Pros:

A very impressive hotel. We loved our spacious and comfortable room. It's located in a lively area near the Zoo - handy also for parkland walks, and near the Zoo station, where we were able to alight from our train from Köln instead of going on to the main station - just a 6 minute walk to the hotel. Also well located for S-bahn and U-bahn train services. Breakfast was expensive but fantastic - we didn't feel overcharged.

Cons:

Very slow check-in, for no obvious reason. I wasn't all that happy at having to pay a refundable deposit of €150 - the balance of which hasn't come through yet.

2026-05-05 via Nuitee
Y
Yuan solo_traveller gb
10
非常完美
2026-05-05 via Nuitee