Flag Hotel Santarém

Hotels
7.1 (772 reviews)
A1 Km 84 Área De Serviço Santarém , Pernes , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good service
Adequate breakfast options
Quiet environment
Cons:
Cleanliness issues
Outdated facilities
Inconvenient location

Categories

Cleanliness
4.68
Multiple reviews mention significant cleanliness issues, including dirty rooms and bathrooms.
Service
8.65
Several reviews praise the staff and their service, although some report issues with service quality.
Location
6.69
Mixed sentiments about location; some found it inconvenient while others appreciated the setting.
Room Quality
5.64
Several comments indicate that rooms are outdated or in need of maintenance.
Amenities
7.67
Amenities received mixed reviews; some positive comments on the breakfast and pool, while others noted issues.
Value for Money
8.13
Some guests felt that the hotel did not meet their expectations given the price paid.
Food and Beverage
7.68
Breakfast was mentioned positively, but overall food services received mixed reviews.
Overall Experience
7.65
General experience was mixed but slightly above average due to decent aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:15

Property Description

Outdoor Pool and Large Garden

Flag Hotel Santarém boasts an inviting outdoor pool and a spacious garden, perfect for guests to unwind and soak up the sun during their stay.

Business and Function Facilities

For those traveling for work or hosting an event, the hotel offers convenient business and function facilities to cater to all professional needs.

Convenient Location for Day Trips

Located near Torres Novas and its medieval castle, Flag Hotel Santarém is an ideal starting point for exploring historic sites and embarking on memorable day trips.

Book your stay at Flag Hotel Santarém now and experience a perfect blend of relaxation and convenience during your visit!

Important information:

If you expect to arrive outside check-in hours, please inform the property in advance.

Children up to 6 years old have free breakfast.

When booking more than 4 rooms, different payment and cancelation policies may apply. After the reservation, the Hotel will contact guests with more information.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 772 reviews
Cleanliness: 4.68
Service: 8.65
Location: 6.69
Room Quality: 5.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 7.65
P
Pereira • solo_traveller • pt
8
2026-05-09 • via Nuitee
I
Inês • solo_traveller • pt
7
Pros:

Da localização e da simpatia dos funcionários

Cons:

Do quarto, devia ter mais atenção à higiene da casa de banho e dar mais conforto geral aos hóspedes nos quartos e principalmente o pequeno almoço com mais variedade de comida.

2026-05-08 • via Nuitee
D
Dione • couple • br
7
Razoavelmente agradável
Cons:

Melhorar os travesseiros...

2026-05-06 • via Nuitee
P
Pinto • family_with_children • pt
7
2026-05-04 • via Nuitee
A
Adriana Carvalho • solo_traveller • pt
5
2026-05-02 • via Nuitee
D
Diogo • solo_traveller • pt
4
Pros:

Pequeno almoço e a senhora que nos recebeu no check in.

Cons:

Falta de isolamento acústico entre quartos e corredor.

2026-05-02 • via Nuitee
I
Isabel • family_with_children • pt
3
Hotel para passar uma noite apenas se necessário.
Pros:

Atendimento na recepção. Pequeno almoço variado.

Cons:

Barulho das funcionárias da limpeza no corredor.
Colchão muito mole, cheio de molas a pressionar no corpo

2026-04-19 • via Nuitee
M
Manuel • solo_traveller • pt
6
Pros:

Na prineira noite a tranquilidade perfeita para descansar

Cons:

Na segunda noite o barulho ás 5:30 que não me deicou descansar...

2026-04-19 • via Nuitee
C
Carla • solo_traveller • pt
9
2026-04-10 • via Nuitee
B
Bruno • solo_traveller • pt
9
2026-04-09 • via Nuitee
R
Rui • family_with_children • pt
6
2026-04-09 • via Nuitee
J
Joana • solo_traveller • pt
5
Boa localização mas a precisar de reforma urgente
Pros:

A localização para uma noite de descanso é boa e também não se houve o barulho da autoestrada o que é bom.

Cons:

O hotel precisa urgente de reforma.
Tecto da entrada estava a cair
Base de duche cheia de humidade, pintaram a parede do duche e quando seca parece que está sujo. As torneiras necessitam de ser trocadas pois mostram alguma ferrugem na água.
Para o preço pago as condições deveriam de ser um pouco melhores.

2026-04-07 • via Nuitee
A
Alves • extended_group • pt
8
Cons:

Quem vai para o hotel pela autoestrada, ter de trocar o bilhete da portagem na recepção do hotel, porque o respectivo bilhete tem uma validade de 12 horas. Mas claro a culpa não é do hotel.

2026-04-05 • via Nuitee
V
Vanessa • family_with_children • pt
9
Hotel super acolhedor, os funcionários muito simpáticos, as camas são muito confortáveis.
Pros:

Gostei de tudo

Cons:

Não tenho nada que não tenha gostado

2026-04-04 • via Nuitee
L
Lara • couple • pt
3
Dormir na area de serviço da autoestrada
Pros:

Os funcionários eram simpáticos e o pequeno almoço era bom embora a pouca variedade

Cons:

O hotel é na area de serviço da autoestrada e para além de nao conseguir dormir nada por causa do barulho da autoestrada, cada vez que quiseres sair do hotel tem que se pagar portagens. E o quarto podia ter sido mais limpo.

2026-04-04 • via Nuitee
J
Jorge • couple • pt
7
2026-04-02 • via Nuitee
J
Jorge • couple • pt
8
2026-04-01 • via Nuitee
J
Jiří • solo_traveller • cz
3
2026-04-01 • via Nuitee
R
Rui • solo_traveller • pt
6
2026-03-31 • via Nuitee
C
Catarina • solo_traveller • pt
7
2026-03-31 • via Nuitee