Flag Hotel Santarém

Hotels
7.1 (739 reviews)
A1 Km 84 Área De Serviço Santarém , Pernes , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good service
Adequate breakfast options
Quiet environment
Cons:
Cleanliness issues
Outdated facilities
Inconvenient location

Categories

Cleanliness
4.68
Multiple reviews mention significant cleanliness issues, including dirty rooms and bathrooms.
Service
8.65
Several reviews praise the staff and their service, although some report issues with service quality.
Location
6.69
Mixed sentiments about location; some found it inconvenient while others appreciated the setting.
Room Quality
5.64
Several comments indicate that rooms are outdated or in need of maintenance.
Amenities
7.67
Amenities received mixed reviews; some positive comments on the breakfast and pool, while others noted issues.
Value for Money
8.13
Some guests felt that the hotel did not meet their expectations given the price paid.
Food and Beverage
7.68
Breakfast was mentioned positively, but overall food services received mixed reviews.
Overall Experience
7.65
General experience was mixed but slightly above average due to decent aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:15

Property Description

Outdoor Pool and Large Garden

Flag Hotel Santarém boasts an inviting outdoor pool and a spacious garden, perfect for guests to unwind and soak up the sun during their stay.

Business and Function Facilities

For those traveling for work or hosting an event, the hotel offers convenient business and function facilities to cater to all professional needs.

Convenient Location for Day Trips

Located near Torres Novas and its medieval castle, Flag Hotel Santarém is an ideal starting point for exploring historic sites and embarking on memorable day trips.

Book your stay at Flag Hotel Santarém now and experience a perfect blend of relaxation and convenience during your visit!

Important information:

If you expect to arrive outside check-in hours, please inform the property in advance.

Children up to 6 years old have free breakfast.

When booking more than 4 rooms, different payment and cancelation policies may apply. After the reservation, the Hotel will contact guests with more information.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 739 reviews
Cleanliness: 4.68
Service: 8.65
Location: 6.69
Room Quality: 5.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 7.65
M
Marta Henriques • solo_traveller • pt
8
2026-03-13 • via Nuitee
C
Céu • couple • pt
8
2026-03-09 • via Nuitee
R
Rui • solo_traveller • pt
6
2026-03-09 • via Nuitee
F
Fernan • solo_traveller • es
8
2026-03-09 • via Nuitee
A
Alexandra • couple • pt
9
Pros:

Um óptimo local de passagem para uma noite,
Camas confortáveis, funcionários simpáticos

Cons:

A limpeza da casa de banho estava um pouco descuidada

2026-03-05 • via Nuitee
J
Jose • couple • pt
8
Confortavel
Pros:

Em geral foi bom.

Cons:

Atendimento de recepcionista no segundo dia foi muito pobre.
Empregadas de limpeza falam muito e muito alto.
É pena não servirem leite fresco. o resto do pequeno almoço foi bom.

2026-03-04 • via Nuitee
D
daniel • couple • fr
8
2026-03-01 • via Nuitee
F
Filipa • couple • pt
3
2026-03-01 • via Nuitee
W
Wilbert • solo_traveller • nl
7
2026-02-25 • via Nuitee
L
Lino • couple • pt
8
2026-02-22 • via Nuitee
S
Santos • couple • pt
7
2026-02-22 • via Nuitee
J
Juan Manuel • solo_traveller • es
10
2026-02-14 • via Nuitee
Hugo Leal • couple • pt
9
2026-02-11 • via Nuitee
A
Antonio • solo_traveller • pt
7
Da jeito mas pode deixar estar melhor
Pros:

Localização

Cons:

Está limpo mas as toalhas de casa de banho estão desfiadas

2026-01-30 • via Nuitee
D
Dourado • extended_group • pt
8
2026-01-25 • via Nuitee
J
julie • extended_group • fr
10
Parfait
Pros:

Le personnel est exceptionnel

2026-01-20 • via Nuitee
A
Alves • solo_traveller • es
8
Pros:

Zona cerca Santarém

Cons:

Nada a declarar

2026-01-20 • via Nuitee
J
Joao • family_with_children • pt
4
Pros:

o Hotel ano apos anos esta a perder a qualidade em tudo ate a piscina ja estava a criar bixos por falta de limpeza...

Cons:

os armarios a cheirar a velho o AC nao esta a funcionar uma noite de muito calor niinguem aguentava..

2026-01-19 • via Nuitee
V
Vera • family_with_children • pt
5
2026-01-19 • via Nuitee
F
Filipa • solo_traveller • pt
10
2026-01-19 • via Nuitee