Phyllis Court Members Club

Hotels
8.8 (646 reviews)
Marlow Road , Henley on Thames , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Good food
Lovely atmosphere
Cons:
Small room sizes
Inconsistent service
Water temperature issues

Categories

Cleanliness
8.56
Overall cleanliness is good, but some comments indicated issues with room quality and service.
Service
8.93
Most reviews pointed to friendly and attentive staff, but some noted areas for improvement.
Location
9.27
The location received high praise for its proximity to town and beautiful surroundings.
Room Quality
8.42
Some reviews mentioned small room sizes and issues with hot water.
Amenities
8.75
Amenities were generally rated well, with comments about good facilities.
Value for Money
8.61
Opinions varied; while some felt it was worth the cost, others noted it could be expensive.
Food and Beverage
8.86
Breakfast and restaurant quality were praised, but some service aspects noted could improve.
Overall Experience
9.03
Overall experience was positive, with many guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:41

Property Description

Historical Manor Dating Back to 1301
Phyllis Court Members Club, founded in 1906, offers a unique experience in a historical manor dating back to 1301. Guests are immersed in rich history while enjoying modern amenities and stunning views of the Thames.

Fine Dining and Varied Menus
Indulge in a culinary journey with our talented chefs creating mouth-watering menus using the finest ingredients. From tapas to Sunday roasts, our dining options cater to every palate. Pair your meal with drinks from our two bars, available all day.

Luxurious Rooms with Riverside Views
Relax in one of our 17 individually decorated rooms overlooking the landscaped gardens or the Thames. Each room is equipped with modern conveniences like complimentary Wi-Fi, flat-screen TV, and tea/coffee making facilities. Wake up to a delicious breakfast and enjoy temporary membership privileges during your stay.

Book now for an unforgettable stay at Phyllis Court Members Club.

Important information:

A dress code applies at this property.

Please note that the property swimming pool operates a strict over 18s policy.

Please note that all Special Requests are subject to availability and additional charges may apply.

Lunch is available from 12:00 noon with last orders at 14:30, and dinner is available from 18:00 with last orders at 20.30. On Sunday, last orders for lunch are 16:30.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an available cot.
    People 2 years old and over stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 646 reviews
Cleanliness: 8.56
Service: 8.93
Location: 9.27
Room Quality: 8.42
Amenities: 8.75
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 9.03
C
Claudia couple us
10
2026-07-04 via Nuitee
J
Janette couple be
8
Nice stay in extreme. Conditions
Pros:

Beautiful location, eating on the terraces

Cons:

No safe in a premium room
It was very hot, one fan per room not enough

2026-07-02 via Nuitee
B
brian couple gb
9
Great location – magnificent breakfast
Pros:

Great location on the breakfast was fantastic

Cons:

It was all very good

2026-06-30 via Nuitee
S
Southwood extended_group gb
9
Great!
Pros:

Location, staff and breakfast

Cons:

No air c9n and restaurant was closed

2026-06-30 via Nuitee
M
Martyn couple gb
10
Pros:

Excellent location, very good service, comfortable surroundings.

2026-06-28 via Nuitee
R
Robert extended_group au
8
2026-06-27 via Nuitee
L
Lia couple us
1
Pros:

They did not provide a room to us.It was very stressful for us.

Cons:

They did not provide a room to us.It was very stressful for us.

2026-06-26 via Nuitee
L
lizbetho couple gb
10
Thoroughly enjoyed our stay we will be back
Pros:

One of the best places we have ever stayed in.
Excellent breakfast
The terrace is a beautiful place to enjoy lunch or a drink.
It’s a while since we last stayed and had forgotten what an elegant classy place it is , will not leave it so long to return


It

Cons:

Room very hot but that couldn’t be helped in the exceptional weather conditions, fan was much appreciated

2026-06-26 via Nuitee
D
Debra couple us
9
Excellent location, great room, lovely grounds
Pros:

Beautiful location on River Thames. Very quiet & peaceful.

Cons:

It was VERY hot while we stayed there and the small fan wasn’t quite enough to keep us cool.

2026-06-26 via Nuitee
D
David solo_traveller gb
9
Pros:

Location staff service

Cons:

Nothing

2026-06-25 via Nuitee
G
George couple au
9
Excellent, we will not hesitate to recommend to any friends visiting.
Pros:

Great service. Nice variety of food . We had different meals and all were excellent. The staff were helpful and friendly

Cons:

We had dinner at the orangery the second night it took 45 minutes for our order to be taken. The next night service was very good. Both nights the food was great and the staff were friendly and helpful. No air conditioning anywhere. It is a must. Safe in the room would be nice for international travellers.

2026-06-25 via Nuitee
A
Andrew extended_group gb
8
It was exactly what we hoped it would be, brilliant
Pros:

Everything is great from location to the quality and cleanliness throughout

Cons:

Nothing not to like

2026-06-24 via Nuitee
D
David couple gb
4
Disappointing and eye opening, room was a postage stamp and very hot
Pros:

Location

Cons:

Breakfast was an absolute disgrace, Bank Holiday Monday on a lovely day, should have been a pleasure for your hotel guests and regular members. But it was a disaster. Horrible experience. Arrived before 9am, noone to welcome you, eventually someone came over, a sullen young girl who is not fit for this type of work. She was unpleasant, unhelpful and sweating profusely. Not organised, not communicative, simply a joke. The tall lad was pleasant and helpful but only so much he could do. They only had 20 covers maximum but somehow couldn't or wouldn't clear tables or reset cutlery or make the customers welcome. It turned out that breakfast orders were 45 minutes behind, something wrong int the kitchen apparently. SO BE TRANSPARENT COME AND TELL THE CUSTOMERS WHERE ON EARTH WERE LEADERSHIP!? Noone was managing the young workers, they couldn't cope and had no skills or experience. I did report all this to reception to pass on and get help with the guidance that there needed to be an intervention. There was none. Some bodies were thrown at the problem from the bar to help out, they were ok but by then everyone was upset and felt completely let down across the board. This and the dirty building site environment. Disgraceful.

2026-06-22 via Nuitee
R
Rachel family_with_children gb
10
When can I go again?
Pros:

It was gorgeous. Very British. Attention to detail second to none. Loved it.

2026-06-21 via Nuitee
A
Anne couple gb
10
Wonderful location and facilities and would love to return.
Pros:

Location was unbeatable and the breakfast was of the high quality we expected.

Cons:

No air conditioning in the bedroom but we were able to open the door into to the terrace (which I did during the night to allow in a cooling breeze).

2026-06-20 via Nuitee
S
Sally solo_traveller gb
9
Lovely location and cheerful staff
Pros:

The location is incredibly special right on the edge of the river. Great fitness centre and pool too. Lovely friendly staff.

Cons:

Nothing

2026-06-19 via Nuitee
A
Antonia couple gb
10
The perfect stay! A home from home!
Pros:

High standard of service and very friendly and helpful staff.
The location and interior is beautiful especially since it has been recently refurbished. The restaurant, bar lounge and outside terrace provides a very ambient atmosphere during the day and evening and the menu offers a good selection of very good quality dishes.

Cons:

Room was very warm due to high temps but a fan was provided. Could possibly benefit from air conditioning during the summer months. Bathroom was beautiful and very clean.

2026-06-19 via Nuitee
C
Christopher couple gb
9
Pros:

The staff and facilities at Phyllis Court are superb, dinner and breakfast very enjoyable, and the location ideal for a visit to Henley.

2026-06-18 via Nuitee
G
George couple gb
9
2026-06-18 via Nuitee
S
Sally couple gb
8
Fitted what we needed for the weekend.
Pros:

Location - fantastic view of river, lovely grounds and near the centre

Cons:

Room was smaller than I realised

2026-06-16 via Nuitee