Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good value for money
Cons:
Hard mattress
Small rooms
Unpleasant odor in bathroom

Categories

Cleanliness
6.91
Mentioned clean rooms, but also noted unpleasant odor in the bathroom.
Service
8.38
Consistently positive comments about friendly and helpful staff.
Location
8.92
Excellent location mentioned in multiple reviews.
Room Quality
6.87
Mentioned hard mattress and small rooms.
Amenities
7.4
Standard amenities provided, including hot water and AC.
Value for Money
7.86
Good value for money as per feedback.
Food and Beverage
7.91
Breakfast was mostly positive, though some items could improve.
Overall Experience
7.38
Guests had a reasonably pleasant stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:50

Property Description

Luxurious Accommodation

Ajour Hotel, nestled in the serene Aksay 4 district of Almaty, offers a luxurious stay with air-conditioned rooms featuring flat-screen TVs and a soothing sauna for relaxation. The classic decor and plush amenities ensure a comfortable retreat for guests.

Gastronomic Delights

Start your day with a delicious breakfast at the on-site café and unwind with refreshing drinks at the bar. Explore the nearby cafes to savor local culinary delights, adding a flavorful touch to your stay.

Convenient Location

Conveniently located within a short drive to Family Aqua Park and with easy access to transportation links, Ajour Hotel provides a perfect base to explore Almaty. Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    People 14 years old and over stay for KZT 2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 64 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
S
Santhosh • couple • in
7
2026-05-13 • via Nuitee
A
ahmed • solo_traveller • gb
7
Pros:

The staff was helpful,
It was clean.

Cons:

The location.

2026-05-12 • via Nuitee
J
JIANG • extended_group • cn
9
2026-05-10 • via Nuitee
Алмасбекович • solo_traveller • ru
10
2026-05-09 • via Nuitee
S
Sergei • couple • ee
9
2026-05-04 • via Nuitee
Сидорук • solo_traveller • kz
8
2026-05-01 • via Nuitee
D
Dilyafruz • couple • kz
6
2026-04-30 • via Nuitee
Евгений • solo_traveller • kz
6
Pros:

Понравился пожалуй только персонал

Cons:

Номера требуют полной реставрации. Состояние пола ужасное, душевая комната и туалет совсем старые. Фотографии не делал. Лучше 5000 переплатить.

2026-04-29 • via Nuitee
A
A.C.Erdogan • solo_traveller • tr
7
2026-04-25 • via Nuitee
R
Ruslan Zhaskelen • family_with_children • kz
8
Pros:

Уютные номера, все чисто. Персонал дружелюбный!!!

Cons:

Номера маленькие, но оказывается были больше, но они были заняты.

2026-04-12 • via Nuitee
B
Baidildin • solo_traveller • kz
9
Pros:

Мне очень понравились завтраки, и чистота в номере, вообщем очень хороший отель.

2026-04-05 • via Nuitee
A
Askar • family_with_children • uz
8
2026-04-04 • via Nuitee
A
Aleksei • solo_traveller • ru
10
2026-04-04 • via Nuitee
L
Leopold • family_with_children • gb
10
Pros:

Cheap and cheerful little hotel. I had a wonderful time.

2026-03-28 • via Nuitee
L
Leopold • family_with_children • gb
10
Pros:

Cheap and cheerful little hotel. I had a wonderful time.

2026-03-28 • via Nuitee
A
Aizhamal • family_with_children • kg
10
2026-03-10 • via Nuitee
N
Nikolay • couple • kz
10
2026-03-01 • via Nuitee
R
Rose Ann • couple • ae
8
2026-02-28 • via Nuitee
R
Rustam • family_with_children • uz
10
2025-09-28 • via Nuitee
Гульдарига • couple • kz
10
Pros:

Все чито, акуратно, местоположение

2025-09-28 • via Nuitee