Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Heating issues in rooms
Check-in wait times

Categories

Cleanliness
9.28
Reviews praised cleanliness with specific mentions of clean rooms and facilities.
Service
9.75
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.29
Conveniently located near public transport and city attractions.
Room Quality
8.74
Rooms described as comfortable but some concerns about heating issues.
Amenities
8.77
Amenities such as gym and sauna were appreciated, but room conditions could improve.
Value for Money
9.23
Overall good value based on cleanliness and service quality.
Food and Beverage
9.28
Breakfast quality and variety received positive remarks.
Overall Experience
9.25
Positive experiences highlighted by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Modern Design and Unique Atmosphere
Novotel Wroclaw Centrum, situated in the heart of Wrocław, offers a modern design and a unique atmosphere that sets it apart. The dedicated staff ensures a memorable stay for every guest, making it a perfect choice for both business and leisure travelers.

Convenient Amenities
Each room at the hotel is equipped with air conditioning, free WiFi, and a flat-screen TV for utmost comfort. Guests can also enjoy a relaxing time in the fitness room and sauna, or unwind at the on-site NOVO2 lounge-bar. Additionally, certain rooms feature a cozy seating area, providing extra convenience.

Family-Friendly Features
Families traveling with children will appreciate the indoor play area available at Novotel Wrocław Centrum. Moreover, the hotel offers a conference centre for business events and 2 paid car parks for added convenience.

Book your stay at Novotel Wroclaw Centrum now and experience the perfect blend of modern comfort and excellent service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 60 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2865 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
R
Robert family_with_children pl
6
2026-03-28 via Nuitee
M
Malwina family_with_children pl
10
Pros:

Pobyt w tym hotelu był dla mnie czymś znacznie więcej niż tylko noclegiem – stał się doświadczeniem, które na długo pozostanie w pamięci. To miejsce tworzą ludzie, a tutaj spotkałem osoby wyjątkowe.
Najbardziej uderzająca była niezwykła życzliwość i autentyczna troska ze strony personelu- szczególnie restauracji
. Każdy uśmiech, każde dobre słowo i każda pomoc płynęły z serca, a nie z obowiązku. Widać było, że to nie jest tylko praca – to pasja. Nawet po wielu godzinach, po trzech dniach intensywnej pracy, potrafili być obecni, uprzejmi i pełni energii dla gości.
To zwykli ludzie, a jednocześnie niezwykli w swojej postawie. Ich zaangażowanie, serdeczność i profesjonalizm sprawiają, że człowiek czuje się naprawdę ważny i mile widziany.
Chciałbym, aby ta opinia była nie tylko podziękowaniem, ale też małą nagrodą za ich trud i serce wkładane każdego dnia w swoją pracę. Dzięki Wam ten pobyt był wyjątkowy. Dziękuję

2026-03-27 via Nuitee
B
Burak Bahadir couple tr
8
2026-03-26 via Nuitee
W
Wojciech solo_traveller pl
7
Cons:

Czystość pokoju i czystość kubków słaba na hotel tej klasy

2026-03-26 via Nuitee
T
Tokar family_with_children pl
6
2026-03-26 via Nuitee
P
Piotr solo_traveller pl
9
2026-03-25 via Nuitee
M
Maciej family_with_children pl
10
2026-03-25 via Nuitee
A
Andreea family_with_children ro
9
2026-03-23 via Nuitee
J
Julo family_with_children sk
10
Pros:

Izba, reštaurácia, poloha.

Cons:

Cena parkovného, mäkká posteľ.

2026-03-22 via Nuitee
L
Latos family_with_children pl
10
Pros:

Piękny pokój

2026-03-22 via Nuitee
A
Anna family_with_children pl
10
Pros:

Miałam wszytko co potrzebowałam. Komfortowy pokój z właściwym metrażem, chociaż łazienka trochę mikra, ale dało się to zaakceptować. Hotel w bardzo dobrej lokalizacji, nie potrzebowałam transportu z dworca PKP, lekki spacerek.Blisko do Rynku i wielu atrakcji Wrocławia.

2026-03-22 via Nuitee
H
Henrieta family_with_children sk
8
Cons:

Okná bez možnosti otvárania.

2026-03-22 via Nuitee
B
Boyana family_with_children bg
9
Cons:

smelled like someone had smoked inside the room before us

2026-03-21 via Nuitee
M
Marcin couple pl
10
Pros:

Wszystko jak zawsze OK

2026-03-21 via Nuitee
E
Ewelina family_with_children pl
8
Cons:

Chaos przy sniadaniu, nie działające co chwile ekspresy

2026-03-19 via Nuitee
K
Krzysztof family_with_children pl
7
2026-03-18 via Nuitee
K
Krzysztof Kucza solo_traveller pl
10
Pros:

śniadanie jak zwykle super, nic do zarzucenia

2026-03-18 via Nuitee
Żaneta family_with_children pl
10
Polecam się hoteli Novotel
2026-03-16 via Nuitee
M
Mykola couple no
10
2026-03-16 via Nuitee
J
Janusz family_with_children pl
10
2026-03-16 via Nuitee