Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Heating issues in rooms
Check-in wait times

Categories

Cleanliness
9.28
Reviews praised cleanliness with specific mentions of clean rooms and facilities.
Service
9.75
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.29
Conveniently located near public transport and city attractions.
Room Quality
8.74
Rooms described as comfortable but some concerns about heating issues.
Amenities
8.77
Amenities such as gym and sauna were appreciated, but room conditions could improve.
Value for Money
9.23
Overall good value based on cleanliness and service quality.
Food and Beverage
9.28
Breakfast quality and variety received positive remarks.
Overall Experience
9.25
Positive experiences highlighted by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Modern Design and Unique Atmosphere
Novotel Wroclaw Centrum, situated in the heart of Wrocław, offers a modern design and a unique atmosphere that sets it apart. The dedicated staff ensures a memorable stay for every guest, making it a perfect choice for both business and leisure travelers.

Convenient Amenities
Each room at the hotel is equipped with air conditioning, free WiFi, and a flat-screen TV for utmost comfort. Guests can also enjoy a relaxing time in the fitness room and sauna, or unwind at the on-site NOVO2 lounge-bar. Additionally, certain rooms feature a cozy seating area, providing extra convenience.

Family-Friendly Features
Families traveling with children will appreciate the indoor play area available at Novotel Wrocław Centrum. Moreover, the hotel offers a conference centre for business events and 2 paid car parks for added convenience.

Book your stay at Novotel Wroclaw Centrum now and experience the perfect blend of modern comfort and excellent service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 60 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 3041 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
R
Rimicāns solo_traveller lv
6
2 pieaugušie un 2 bērni "suite" numurā.
Pros:

Personāls bija laipns. Kvalitatīvi mazgāšanās līdzekļi dūšā. Gultasveļa bija tīra un kvalitatīva. Lēja labs bārs ar laipnu personālu. No viesnīcas 20 min gājiens līdz vecpilsētai.

Cons:

Logu nebija iespējams atvērt, bet ventilācijas sistēma nav tīrīta, pie gaisa izplūdes siena bija aplipusi ar putekļiem. Arī daudzas virsmas bija putekļainas (spoguļa kronšteins vannasistabā, durvju vērtnes augšdaļa, telpas stūri un citas virsmas, kuras ir grūtāk sasniedzamas). Dīvāna gulta tiešām nebija ērta. Istabas divguļamā gulta bija laba. Neiesaku izvēlēties booking piedavato variantu 2 pieaugušajiem un 2 bērniem, kur kā papildus gulēšana tiek piedāvāts dīvāns. Bildēs, kas uzņemtas ar platleņķa kameru šķiet, ka ir vairāk vietas nekā ir patiesībā, jo telpā palika ļoti maz vietas, kad dīvāns ir izvilkts, vienmēr jāpievērš uzmanība skaitļiem, šajā gadījumā platībai, ko es pats neizdarīju. Es šo drīzāk nosauktu par standarta numuru nevis suite. Viesnīcā bija jūtama gaisa atsvaidzinātāja vai tīrīšanas līdzekļa aromāts, tā gan ir gaumes lieta, tomer man patīk ja ir neitrāla vide. Izrakstīšanās dienas rītā bija ugunsgrēka trauksme viesnīcā un bija evakuācija. Nezinu iemeslu, bet pēc tam to attcēla. Tas diezgan ietekmēja kopējo dienas ritmu, jo bērni šādi pamostoties bija stipri satraukti un vēlāk neēda brokastis.

2026-06-20 via Nuitee
P
Pawel solo_traveller pl
8
Pros:

.

Cons:

Stosunek ceny do jakości. Parking 79 zł za dzień to gruba przesada?!

2026-06-19 via Nuitee
S
Szczepanch solo_traveller pl
8
2026-06-17 via Nuitee
A
Aneta family_with_children pl
10
Świetny hotel w doskonałej lokalizacji, do którego chętnie wrócimy.
Pros:

Bardzo czysty i komfortowy pokój, wygodne łóżka, świetna lokalizacja oraz przemiła i pomocna obsługa. Dużym atutem były również wysokiej jakości kosmetyki Rituals w łazience oraz smaczne i różnorodne śniadania.

Cons:

Nie mam żadnych zastrzeżeń. Pobyt spełnił nasze oczekiwania.

2026-06-16 via Nuitee
M
Marlena solo_traveller pl
9
2026-06-15 via Nuitee
E
Ewelina solo_traveller pl
8
Cons:

Czas oczekiwania na pizzę w restauracji hotelowej. Brudne szyby.

2026-06-15 via Nuitee
D
Dariusz D. solo_traveller pl
9
2026-06-15 via Nuitee
R
Rafał family_with_children pl
9
Pros:

The lobby and hallways feature a stunning interior design that immediately impresses. The staff was consistently friendly and helpful throughout my stay. Additionally, the location is excellent - situated close to the city center with convenient tram and bus connections. A nice highlight was the option to order breakfast directly to our room; we tried it once and found it very convenient.

Cons:

The breakfast menu lacked variety, offering mostly the same selection day after day. There was also a distinct shortage of warm food options, and the range of sweet treats available for children was unfortunately very limited. However, the menu of the restaurant (paid additionally) was superior and we enjoyed it.

2026-06-14 via Nuitee
J
Joanna family_with_children pl
10
Hotel w bardzo dobrej lokalizacji, blisko przystanek tramwajowy. Pokój ładny, czysty, obsługa przyjemna, śniadania ok.
2026-06-14 via Nuitee
R
RUI solo_traveller pt
10
Boa relação preço qualidade.
Pros:

Quarto muito confortável e limpo, excelente pequeno almoço, hotel bastante silencioso, lobby bastante confortável.
Relativamente perto do centro.

Cons:

Alguns funcionários do pequeno almoço pouco simpáticos, mas não todos.

2026-06-14 via Nuitee
T
Taebyoung solo_traveller cz
10
2026-06-13 via Nuitee
E
Ewa solo_traveller pl
8
2026-06-12 via Nuitee
I
Iveta couple sk
9
boli sme jednu noc a úplne vyhovovalo
Pros:

Velmi dobrá lokalita, blízko stanice železničnej, milý personál

Cons:

z umývadla bolo cítiť smrad na našej izbe neviem či všade.

2026-06-11 via Nuitee
T
Thomas solo_traveller de
10
2026-06-11 via Nuitee
A
Aleksandra solo_traveller pl
9
2026-06-10 via Nuitee
A
Agnieszka solo_traveller pl
9
2026-06-09 via Nuitee
J
Jolanta family_with_children pl
10
2026-06-09 via Nuitee
E
Elżbieta solo_traveller pl
9
Udany pobyt.
Pros:

Hotel położony w bardzo dobrej lokalizacji, blisko dworca, Rynku, przystanków komunikacji miejskiej, a także takich atrakcji jak Sky Tower czy aquapark. Ogromny plus za przepyszne śniadania, duży wybór, wszystko świeże i smaczne, miła obsługa.

Cons:

Jak dla mnie zbyt miękkie łóżko.

2026-06-09 via Nuitee
K
Krystyna family_with_children pl
7
Pros:

Śniadania rewelacyjne, szeroki wybór jedzenia

Cons:

Słaba klimatyzacja a temperatura w pokoju wysoka, nie dało się przez to spać. Dzieci spały na rozkładanym łóżku, które skrzypiało przy każdym ruchu. Poduszki nie wygodne.

2026-06-08 via Nuitee
G
Grzegorz solo_traveller pl
9
Pros:

Bardzo dobry stosunek ceny do jakości. W tej cenie dostałem więcej niż się spodziewałem.
Zdecydowanie na plus lokalizacja i szeroki wybór na śniadaniu. Miłym zaskoczeniem był sok, który można samemu wycisnąć ze świeżych owoców oraz gofry.

2026-06-08 via Nuitee