Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Heating issues in rooms
Check-in wait times

Categories

Cleanliness
9.28
Reviews praised cleanliness with specific mentions of clean rooms and facilities.
Service
9.75
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.29
Conveniently located near public transport and city attractions.
Room Quality
8.74
Rooms described as comfortable but some concerns about heating issues.
Amenities
8.77
Amenities such as gym and sauna were appreciated, but room conditions could improve.
Value for Money
9.23
Overall good value based on cleanliness and service quality.
Food and Beverage
9.28
Breakfast quality and variety received positive remarks.
Overall Experience
9.25
Positive experiences highlighted by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Modern Design and Unique Atmosphere
Novotel Wroclaw Centrum, situated in the heart of Wrocław, offers a modern design and a unique atmosphere that sets it apart. The dedicated staff ensures a memorable stay for every guest, making it a perfect choice for both business and leisure travelers.

Convenient Amenities
Each room at the hotel is equipped with air conditioning, free WiFi, and a flat-screen TV for utmost comfort. Guests can also enjoy a relaxing time in the fitness room and sauna, or unwind at the on-site NOVO2 lounge-bar. Additionally, certain rooms feature a cozy seating area, providing extra convenience.

Family-Friendly Features
Families traveling with children will appreciate the indoor play area available at Novotel Wrocław Centrum. Moreover, the hotel offers a conference centre for business events and 2 paid car parks for added convenience.

Book your stay at Novotel Wroclaw Centrum now and experience the perfect blend of modern comfort and excellent service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 60 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2812 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
M
Marcin couple pl
10
Pros:

Jak zawsze pomocny personel. Poza tym dobry pokój i doskonałe śniadanie.

2026-02-14 via Nuitee
M
MAGDALENA family_with_children pl
10
Polecam, na pewno jeszcze wrócę :-)
Pros:

Wszystko :-)

Cons:

Mocno podniszczone wyposażenie kąciku dla dzieci

2026-02-14 via Nuitee
K
Kamil family_with_children pl
10
2026-02-14 via Nuitee
N
Natalia solo_traveller pl
10
2026-02-14 via Nuitee
K
Katarzyna couple pl
5
Polecam, ale za tę cenę mogłoby być czyściej. Za to śniadania wspaniałe!
Pros:

Śniadanie było wspaniałe, bardzo duży wybór dań i ciekawe propozycje.

Cons:

Dość długo czekaliśmy na check-in oraz w hotelu był lekki nieporządek.

2026-02-12 via Nuitee
M
Magda family_with_children pl
10
Na pewno tu wrócimy
Pros:

Bardzo ładny, czysty, estetyczny pokój. Przemiła obsługa, bardzo dobre śniadania, kucharz Maciek robi pyszne omlety :)

2026-02-10 via Nuitee
J
Justyna family_with_children pl
10
Pros:

Obsługa była bardzo miła, szczególne rano , kiedy powitała nas przemiła Pani przy śniadaniu. Gdy poprosiłam o dodatkowy komplet pościeli pan przyniósł do pokoju w ciągu 5 minut!

Cons:

Jedynie do czego mogę się doczekać to brak piłkarzyków, bilardu dla starszych dzieci. Konsola i tv to niekoniecznie najlepsza rozrywka dla dzieci starszych.

2026-02-10 via Nuitee
M
Maxence family_with_children fr
9
Pros:

Location - Breakfast - room

Cons:

Nothing

2026-02-09 via Nuitee
M
Magdalena solo_traveller pl
10
Polecam na każdą okazję !
Pros:

Wspaniały przestronny apartament, przyjemnie urządzony. Olejki eteryczne w sypialni to było miłe zaskoczenie. I bardzo przyjemna wanna.
Pyszne jedzenie w restauracji, cudny klimat i najlepsze drinki😊

Cons:

Jedyne co przeszkadzało to zbyt twarda poduszka.

2026-02-08 via Nuitee
M
matthew family_with_children gb
9
Pros:

Comfy beds, good breakfast, pleasant staff, relatively close to the centre, water machine on every floor with a carafe in every room so little waste, nice beer at the bar.and good Wifi

Cons:

Shower head wouldn't stay upright, TV had a feature to cast but didnt work - as it wernt overly important we didnt report.

2026-02-08 via Nuitee
J
Jerzy family_with_children pl
10
2026-02-08 via Nuitee
W
Wojciech Józef solo_traveller pl
10
2026-01-31 via Nuitee
R
Rafał solo_traveller pl
9
2026-01-28 via Nuitee
W
Wojciech family_with_children pl
10
2026-01-27 via Nuitee
R
Rafał Matusiak family_with_children pl
10
2026-01-26 via Nuitee
D
Daniel solo_traveller pl
8
2026-01-26 via Nuitee
K
Krzysztof family_with_children pl
10
Pros:

Duży pokój przyjazny personel

Cons:

Brak

2026-01-26 via Nuitee
C
Chiara Albanelli family_with_children it
9
Weekend a Breslavia
Pros:

Dispenser gratuiti di acqua, colazione molto varia e curata. Buona posizione per visitare la città a piedi

Cons:

La moquette nella camera

2026-01-25 via Nuitee
A
Adrianna couple pl
9
Polecam, świetna lokalizacja, bardzo dobre jedzenie, czysto, pomocna obsługa.
Pros:

Restauracja na wysokim poziomie, obsługa bez zarzutu, czystość ekstra.

Cons:

Było trochę chłodno wieczorem, prysznic jest średnio wygodny z uwagi na rozlewającą się wodę na podłogę.

2026-01-25 via Nuitee
A
Agnieszka family_with_children pl
8
2026-01-25 via Nuitee