Hampton Inn Madison

Hotels
•
Hampton Inn
8.4 (209 reviews)
2012 Eatonton Road , Madison , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Very good breakfast (waffles, oatmeal)
Good amenities (pool, Tesla chargers)
Clean experiences reported by many guests
Cons:
Inconsistent cleanliness (soiling, missing toiletries)
Room maintenance issues (loose tiles, worn flooring, A/C problems)
Uncomfortable beds/pillows for some guests
Perceived high price / value concerns
Security/door gaps reported in one review

Categories

Cleanliness
7.5
Mixed but notable negative comments: multiple guests reported rooms and carpets not clean, soiling, missing toiletries, and worn hallway flooring; several others called the property very clean—overall slightly below average.
Service
9.2
Consistently positive: many reviews praise friendly, helpful front desk and concierge staff who resolved booking and thermostat issues promptly.
Location
9.2
Strongly positive: numerous mentions of excellent, convenient, quiet location near downtown and venues; repeatedly described as a major plus.
Room Quality
7
Several room-specific problems reported: lumpy mattresses, hard beds, loose tiles/grout, A/C not working well, pillows uncomfortable, and some security/door issues—room quality below target.
Amenities
9.1
Generally positive: frequent praise for hot breakfast (waffles, oatmeal), well-stocked breakfast area, pool and lounge chair, and presence of Tesla chargers; amenities seen as a strong feature.
Value for Money
7.5
Mixed to slightly negative: a few guests felt the hotel was too expensive for what was received, though others did not comment; value perception leans below target.
Food and Beverage
9.2
Positive overall: many guests praised the breakfast selection, quality, and self-serve options (waffles, oatmeal); isolated complaint about eggs but overall strong F&B sentiment.
Overall Experience
8.5
Generally favorable: most guests report a great, peaceful stay with helpful staff and good breakfast/location; a minority experienced cleanliness and room issues affecting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location
Located just one mile north of Madison's central business district, Hampton Inn Madison offers easy access to the city's attractions and conveniences.

Attractions Nearby
Guests can explore the nearby Madison Antique Mall, Morgan County Museum, and take a scenic walking tour of 30 historic homes from the 1800s.

Comfortable Accommodations
Rooms at Hampton Inn Madison feature cable TV, tea/coffee facilities, and some even boast a relaxing whirlpool. Whether for leisure or business, our rooms cater to your needs.

To experience the perfect blend of comfort and convenience in Madison, book your stay at Hampton Inn Madison today.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

8.4
Based on 209 reviews
Cleanliness: 7.5
Service: 9.2
Location: 9.2
Room Quality: 7
Amenities: 9.1
Value for Money: 7.5
Food and Beverage: 9.2
Overall Experience: 8.5
M
Matt • couple • us
8
2026-11-06 • via Nuitee
L
Linda • solo_traveller • us
4
The hotel overall needs major updates to everything including the furniture and chairs, sofa are bad
Pros:

When I went back downstairs and told the person on Duty Chris. He offered me another room - it was better.

Cons:

I was give a room and as soon as I walked into it it made me sick - smelled like dirty dogs, nauseating. The mattress was bad dunk way in. There was grout missing in the tile, tile moved, bathroom was dirty, The room overall was was bad and had not been kept up for making it look better in a while. Very disappointing!

2026-11-02 • via Nuitee
C
Cindy • couple • us
9
2026-11-01 • via Nuitee
K
Kevin • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-10-26 • via Nuitee
K
KEITH • couple • us
4
Poor service and cleanliness for cost
Pros:

Location

Cons:

Not clean, had to call house keeping for towels, and there was no shampoo

2026-10-15 • via Nuitee
C
Charles • solo_traveller • us
9
2026-10-07 • via Nuitee
J
Jones • family_with_children • us
8
2026-09-18 • via Nuitee
J
Judy • couple • us
5
We only stayed 1 night, next time I’ll pay comparable price and stay at B&B.
Pros:

Staff was very pleasant and helpful.

Cons:

Room was not very clean, soiling on carpet, bathroom had floor tiles were loose with grout missing. A/C did not work well. Bed mattress was lumpy and uncomfortable. In general whole place needs to be renovated. Will not stay at Hampton Inn again.

2026-09-14 • via Nuitee
H
Harminder Singh • family_with_children • us
5
Very nice and helpful concierge.
Pros:

Tesla chargers right there

Cons:

Lot of smell I side the building. Too expensive for the money

2026-09-10 • via Nuitee
T
Terrell • couple • us
10
I loved it . It was nice and clean very luxury
Pros:

The property was very nice and clean .

Cons:

There’s nothing I didn’t like about the property.

2026-09-08 • via Nuitee
B
burr • extended_group • us
9
Good location, clean, comfortable, and front desk person very helpful
Pros:

Good selection at breakfast

Cons:

Eggs

2026-09-07 • via Nuitee
S
Schreiber • solo_traveller • us
8
Pros:

I made a mistake in booking but our desk person fixed it. He was great!

2026-09-06 • via Nuitee
D
Debra • extended_group • us
9
Pros:

The breakfast was very good and the location was great for the areas we wanted to visit.

2026-09-05 • via Nuitee
M
MICHAEL • solo_traveller • us
8
2026-09-03 • via Nuitee
F
Franklin • couple • us
10
Peaceful sums up everything
Pros:

Clean and QUIET. Breakfast was great love the fact that we could make our own waffles and had a big pot of oatmeal.

Cons:

Nothing everything was great.

2026-09-01 • via Nuitee
A
Allan • solo_traveller • us
8
2026-08-28 • via Nuitee
T
Tara • couple • us
9
Loved!
Pros:

We love everything!

2026-08-27 • via Nuitee
L
Larry • solo_traveller • us
10
2026-08-25 • via Nuitee
R
Reba • couple • us
9
2026-08-25 • via Nuitee
J
Janaan • couple • us
10
Wonderful
2026-08-23 • via Nuitee