Hampton Inn Philadelphia/Willow Grove

Hotels
Hampton Inn
8.4 (854 reviews)
1500 Easton Road , Willow Grove , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Convenient location
Cons:
Noise from trains
Issues with breakfast options
Problems with cleanliness cited

Categories

Cleanliness
8.15
General sentiment is positive, but issues with cleanliness mentioned (mouse in room) reduce score.
Service
9.15
Staff was polite and supportive, with multiple positive mentions of service quality.
Location
8.65
Convenient location with easy accessibility noted in several reviews.
Room Quality
8.35
Rooms were generally clean and comfortable, but issues with noise and water temperature noted.
Amenities
8.15
Amenities somewhat lacking (no pool) but overall satisfactory.
Value for Money
8.55
Fair pricing noted, balanced by some complaints about food quality.
Food and Beverage
7.65
Breakfast options criticized, particularly lack of meat-free choices.
Overall Experience
8.55
Overall stay was enjoyable despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:21

Property Description

Convenient Location:
Located just a short drive from Philadelphia city centre, the Hampton Inn Philadelphia/Willow Grove offers easy access to popular attractions, shopping centres, and restaurants.

Free Amenities:
Guests can enjoy a daily hot breakfast, high-speed internet access, in-room film channels, and complimentary access to a nearby fitness centre, ensuring a comfortable and convenient stay.

Nearby Attractions:
With attractions like the Philadelphia Zoo, Sesame Place, and Valley Forge National Park within driving distance, as well as proximity to shopping destinations like Willow Grove Park Mall and The King of Prussia Mall, there's something for everyone to explore near the hotel.

Experience convenience and comfort at Hampton Inn Philadelphia/Willow Grove - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.4
Based on 854 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.35
Amenities: 8.15
Value for Money: 8.55
Food and Beverage: 7.65
Overall Experience: 8.55
4
487laceye Family
4
Paint peeling off ceiling
Pros:

First room we were assigned had paint peeling off the ceiling and smudges on furniture. Game room is sad shape - basically all equipment needs replaced as all are broken in some fashion. We did get a different room, which seemed fine, just 1 area of chipping paint on the one wall but keys not working. In am, tried to get keys activated - no one at front desk (this was at about 8am). After about 15 mins, saw 3 employees get dropped off together and guy walked directly to front desk and finally got us new keys. Went out for the day and upon returning there were 2 guys camping out in the parking lot with a strong smell of weed. When we left the next morning - they were still camped out there same smell…definitely would not stay here again and/or recommend.

2026-07-26 via Tripadvisor
J
Jolene extended_group us
4
Poor experience
Pros:

The location

Cons:

We booked a room with two queen beds for 4 adults through booking.com. When we got to the hotel at 11pm they gave us a key card and we went up to our room and found 1 king size bed and what appeared to be a twin size pull out sofa bed. I went back to the front desk and they said they had no extra rooms available and that there was nothing they could do. I explained 4 grown adults were not going to sleep in a king bed and the sofa bed was all springs. (We were also told they had no extra pillows and to use the comforter in the room closet - which had stains on it.).
The front desk was not solutions oriented and just kept saying there was nothing they could do. We ended up finding another hotel and going to that one. I ended up having to ask my credit card to dispute the charge for the stay at this hotel as booking.com said management at the hotel would not agree to the refund. I will never go through booking.com or stay at this hotel again.

2026-07-25 via Nuitee
B
Brooke family_with_children us
8
2026-07-23 via Nuitee
T
Taylor solo_traveller us
7
Pros:

Just the location

Cons:

Carpet is old and dirty ac doesn't cool the room

2026-07-22 via Nuitee
K
karen couple us
9
2026-07-22 via Nuitee
J
Jacqueline couple us
10
2026-07-20 via Nuitee
L
Laquesha solo_traveller us
8
Pros:

The staff was nice

Cons:

The hallway and elevators needs a deep cleaning

2026-07-20 via Nuitee
C
Carrie solo_traveller us
10
2026-07-19 via Nuitee
K
Kamree couple us
10
2026-07-16 via Nuitee
ᴄʀɪsᴛᴀʟ couple us
10
2026-07-14 via Nuitee
M
Makram extended_group us
8
None
Pros:

None

Cons:

None

2026-07-13 via Nuitee
J
Jane extended_group us
8
2026-07-12 via Nuitee
S
Schwind couple us
10
For a last minute change in plans, they had availability and it was convenient, in a nice location, and there were no is
Pros:

Right off the turnpike!

Cons:

NA

2026-07-12 via Nuitee
F
Francoise couple us
5
Old and far from everything
Pros:

It was decent. There was nothing special about it. It seems like an older building.

Cons:

It seemed like an older building.

2026-07-10 via Nuitee
D
Debbie family_with_children us
10
Pros:

Good location and it was very clean

2026-07-10 via Nuitee
L
Liz solo_traveller us
10
Pros:

Clean, friendly, good breakfast

2026-07-09 via Nuitee
M
MARKIEL family_with_children us
9
2026-07-08 via Nuitee
S
Sarah couple us
1
One of the worst hotels I’ve ever stayed at.
Pros:

Nothing.

Cons:

I didn’t like anything about the property. It was dirty. The rooms were not cleaned properly. The breakfast was subpar. I was very disappointed in the amount that I paid for staying at the hotel and the quality I got in return.

2026-07-07 via Nuitee
J
Jessica couple us
6
Cons:

The hotel maid, was knocking my door many times at 8:00 asking me I had the clock out that day, when clock out is at 11 am I had 3 hours left, and she knocked the door until I woke up and opened. Also the AC is noisy, I had to choose not sleeping due the Noise rather heat stroke.

2026-07-06 via Nuitee
C
Christopher family_with_children us
7
It was fine and met our needs
Cons:

Slow drain sink, room door wouldn’t shut in its own. It’s was out of line.

2026-07-04 via Nuitee