Comfort Inn & Suites Ambassador Bridge

Hotels
Comfort
7.8 (836 reviews)
2330 Huron Church Road , Windsor , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast options
Cons:
Dirty sheets
Pool and other amenities not available

Categories

Cleanliness
6.76
Some reviewers mentioned dirty sheets and maintenance issues, indicating concerns with cleanliness.
Service
8.23
Reviewers highlighted friendly and helpful staff, but there was a mix of service-related issues reported.
Location
8.27
Guests appreciated the convenient location near attractions and amenities.
Room Quality
7.72
Rooms were generally comfortable but issues with size and lighting were noted.
Amenities
7.25
Certain amenities like the pool and Keurig were not operational, impacting the overall experience.
Value for Money
8.21
Guests felt the pricing was fair for the value received, despite some issues.
Food and Beverage
7.76
Breakfast selection was good, though there were mentions of unsatisfactory items.
Overall Experience
8.23
Many guests indicated that despite some issues, the overall stay was satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:57

Property Description

Indulge in Luxury Amenities

Experience the ultimate comfort at Comfort Inn & Suites Ambassador Bridge. Enjoy our indoor pool with a thrilling waterslide and unwind in the relaxing hot tub.

Convenient and Well-Equipped Rooms

Our rooms are designed with your convenience in mind, featuring amenities such as a refrigerator, coffee maker, and spacious work desk. Stay connected with cable TV and free WiFi during your stay.

Perfect Location for Business and Leisure

Conveniently located just a short drive from major attractions like Windsor Crossings Mall and Ambassador Golf Club, our hotel is the ideal choice for both business and leisure travelers.

Book your stay at Comfort Inn & Suites Ambassador Bridge now for a memorable and enjoyable experience.

Important information:

Please note, this property has no elevator. The second floor rooms are only accessible by stairs. Please note the indoor pool, wading pool and hot tub facilities are currently unavailable.

SERVICE ALERT:
Please be advised that the hotel has opened a very small section of rooms; however, you must be aware that the pool, fitness room and outdoor BBQ patio section are not open and the hotel currently offers a very limited grab and go breakfast.

We apologize for any inconvenience that may have been unintended. We have kept this is mind and have adjusted to keep our rates low.

Best wishes,
Comfort Inn & Suites Ambassador BridgeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 836 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.23
B
Bergsma couple ca
5
Pros:

Room prices reflected the age of the rooms/building making it a good value.

Cons:

Rooms were not the same standard as other Comfort Inns that I’ve stayed at.

2026-05-22 via Nuitee
S
Shamseen family_with_children ca
8
2026-05-22 via Nuitee
H
Hussain solo_traveller ca
7
Pros:

Need to add some more options for breakfast

Cons:

If someone book online he shouldn't wait long at reception

2026-05-20 via Nuitee
E
Ejane family_with_children ca
10
It’s all good except the free breakfast…
Pros:

Pool and rooms

Cons:

Food,they must prepare food that all can eat like kids and adult…and if say breakfast you will expect there’s bacon,sausage,eggs etc.and there must have one staff to assist especially in doing toast..the old people don’t know how to adjust the temperature so there bread become black over toast…

2026-05-20 via Nuitee
K
Kamiko family_with_children ca
7
Convenient and affordable!
Pros:

Staff was great! Very helpful, accommodated us with an upgraded family suite

Cons:

Dated, definitely could use a renovation. Pool deck needs more check ins for cleanliness and supplies (required quests to shower with soap before entering pool but soap dispenser was empty)

2026-05-19 via Nuitee
S
Stephane solo_traveller ca
8
Pros:

Propre et nous avons été bien reçus.

2026-05-19 via Nuitee
R
Raya solo_traveller in
3
2026-05-19 via Nuitee
L
LeNora family_with_children us
10
Our stay was excellent we will be returning next month.
Pros:

Everything it was great, it was in a good location.

Cons:

One of the Customers was kind of rude. He didn’t like that fact that I booked through Booking.com. He stated that I booked through a 3rd party vendor. So he tried to give me a hard time with checking in.

2026-05-17 via Nuitee
A
Allison family_with_children ca
8
Pros:

Updated room, breakfast available

Cons:

N/A

2026-05-16 via Nuitee
T
Temperance couple ng
10
For the value of money paid this is worth it. It was also very quiet and serene.
Pros:

The Breakfast was good.

Cons:

The toilet Tap on the bath was running with the shower wasting water.

2026-05-16 via Nuitee
W
WEI couple ca
8
2026-05-15 via Nuitee
A
AMR HAMDY ABDELHAMID solo_traveller ca
10
Pros:

♥️♥️🔥🔥🔥🔥

2026-05-14 via Nuitee
A
AMR HAMDY ABDELHAMID solo_traveller ca
1
Pros:

Hello Booking.com Support,

I am contacting you regarding a serious issue that happened during my stay at Comfort Inn & Suites Ambassador Bridge in Windsor, Ontario.

I had a confirmed reservation through Booking.com from May 8, 2026 until May 12, 2026. During my stay, the hotel manager approached me in a disrespectful and humiliating way after I used the swimming pool. Instead of speaking professionally, I was told to “go shower before using the pool next time” and was threatened that I could be charged or removed from the hotel.

I explained that his way of speaking to me was inappropriate and disrespectful. I also felt targeted and discriminated against as a transgender guest.

Although my reservation was still active until May 12, the manager escalated the situation and called the police to remove me from the property one day before my reservation ended, despite the fact that I had already paid and was not causing any danger or disturbance.

I also had another prepaid Booking.com reservation to extend my stay from May 12 to May 14, but because of what happened, I was unable to use that reservation and had to cancel it as well.

I believe the situation was handled in an extremely unprofessional and discriminatory manner, and I am requesting Booking.com’s assistance with:

A full refund for the unused part of my stay

A refund for the prepaid extension reservation

Documentation of this complaint against the property

I have booking confirmations, receipts, and proof of payment available if needed.

Thank you for your help and attention to this matter.

2026-05-12 via Nuitee
C
Claire solo_traveller ca
9
Pros:

The rooms are clean and very comfortable but the swimming area was clean to an extent the pool was really good and clean

Cons:

We didn't like the hot tub cuz it wasn't sanitizing and look pretty slimy

2026-05-10 via Nuitee
U
Uriel solo_traveller il
9
Good service and attentive team
Pros:

The room was clean everyday.
Good breakfast with many options.
The bed is commfortable

2026-05-10 via Nuitee
N
Neimanis solo_traveller ca
8
Okay for a few nights.
Pros:

Good breakfast choices

Cons:

One of the double beds was ridiculously close to the window. Nearly impossible to get out of the bed from the one side.

2026-05-09 via Nuitee
F
Frank couple ca
10
2026-05-06 via Nuitee
R
Rose couple ca
8
Pros:

Everything

2026-05-05 via Nuitee
Y
Young couple ca
8
perfect stop on our way home, easy access - liked the pool and hottub too
Pros:

Location, breakfast and staff

Cons:

Blurry TV and the toilet was so low to the ground

2026-05-04 via Nuitee
Z
Zayra couple ca
10
2026-05-04 via Nuitee