Marriott Downtown at CF Toronto Eaton Centre

Hotels
Marriott Hotels & Resorts
8.6 (1569 reviews)
525 Bay Street , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Staff Service
Cons:
Expensive Parking
Internet Issues
High Food Costs

Categories

Cleanliness
8.29
Multiple mentions of cleanliness; some concerns about the overall maintenance.
Service
9.06
Staff received positive feedback; overall friendly atmosphere.
Location
9.3
Consistently praised as perfect and very central.
Room Quality
8.65
Spacious rooms noted; minor issues with Wi-Fi.
Amenities
8.48
Adequate facilities with room for improvement; suggestions made.
Value for Money
8.24
Mixed feelings; some considered it overpriced.
Food and Beverage
7.79
Breakfast options criticized for being expensive.
Overall Experience
8.96
Generally positive stay with a few mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:55

Property Description

Prime Location Beside Toronto Eaton Centre

Luxurious Rooms with Modern Amenities
The guest rooms at the Marriott Toronto Downtown Eaton Centre Hotel offer a comfortable stay with cable channels, pay-per-view movies, a coffee maker, and an in-room safe.

Top-Notch Facilities for a Relaxing Stay
Enjoy the convenience of a rooftop pool, a 24-hour fitness centre, and foreign exchange services at this non-smoking hotel.

Book now for a memorable stay at the Toronto Marriott Eaton Centre Hotel, just minutes away from the Rogers Centre and Dundas Square.

Important information:

Please note Fees apply for early check-in. One night’s room charge for all early departures.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 12 years old and over stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs CAD 12.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1569 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.3
Room Quality: 8.65
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.96
M
Michael solo_traveller us
5
2026-03-14 via Nuitee
J
Jennifer solo_traveller ca
8
Very good
Pros:

Wonderful staff, especially at the front desk.

Cons:

It is a very small thing, but room service was served in paper bags. I would have expected a meal costing $50 would have been served on a plate with proper cutlery, not in plastic containers with plastic forks

2026-03-13 via Nuitee
A
akqueza extended_group gy
9
2026-03-11 via Nuitee
M
Marites family_with_children ca
10
Beyond my expectation.
Pros:

Clean and tidy

2026-03-09 via Nuitee
H
Helene solo_traveller be
8
2026-03-09 via Nuitee
H
Helene solo_traveller be
8
2026-03-09 via Nuitee
S
Sergio couple cl
10
Muy buena ubicacion
Pros:

la ubicacion

Cons:

todo bien

2026-03-08 via Nuitee
M
MD. SHAHIDUL extended_group bd
9
I was overall excited during my stay
Pros:

Location is good.

Cons:

Everything is good

2026-03-02 via Nuitee
C
Colleen extended_group ca
10
Excellent staff. Very helpful and we felt very welcome
Pros:

Clean and good location by the Eaton Centre

2026-02-24 via Nuitee
F
filiault solo_traveller ca
9
2026-02-23 via Nuitee
E
Elizabeth solo_traveller qa
9
2026-02-22 via Nuitee
J
jlzayas Family
10
Excellent location and Service!!
Pros:

Excellent customer service since we arrived!! Perfect location, very clean hotel and room!! The room is not to big but comfortable!! I’ll stay here again!!

2026-02-06 via Tripadvisor
L
Luiz extended_group br
10
Pros:

Muito bem localizado , ao lado do Toronto Eaton Centre . Funcionários muito cordiais

Cons:

Nada

2026-01-31 via Nuitee
K
kwak family_with_children ph
8
Pros:

Staff is very accommodating especially during breakfast.

Cons:

Lack of basic amenities in the room such as bottled water, slippers, and toothbrushes

2026-01-28 via Nuitee
T
Ty couple ca
10
2026-01-26 via Nuitee
S
Sabine family_with_children ch
8
2026-01-26 via Nuitee
Z
Zidiegha family_with_children ca
9
Pros:

My kids were happy and are looking forward to our next visit.

Cons:

I liked everything

2026-01-23 via Nuitee
P
PALANIVEL solo_traveller lk
8
2026-01-22 via Nuitee
J
John solo_traveller ca
10
2026-01-21 via Nuitee
K
Kathy couple ca
10
Great hotel
Pros:

Size of the hotel
Breakfast

Cons:

N/A

2026-01-20 via Nuitee