Marriott Downtown at CF Toronto Eaton Centre

Hotels
Marriott Hotels & Resorts
8.6 (1616 reviews)
525 Bay Street , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Staff Service
Cons:
Expensive Parking
Internet Issues
High Food Costs

Categories

Cleanliness
8.29
Multiple mentions of cleanliness; some concerns about the overall maintenance.
Service
9.06
Staff received positive feedback; overall friendly atmosphere.
Location
9.3
Consistently praised as perfect and very central.
Room Quality
8.65
Spacious rooms noted; minor issues with Wi-Fi.
Amenities
8.48
Adequate facilities with room for improvement; suggestions made.
Value for Money
8.24
Mixed feelings; some considered it overpriced.
Food and Beverage
7.79
Breakfast options criticized for being expensive.
Overall Experience
8.96
Generally positive stay with a few mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:55

Property Description

Prime Location Beside Toronto Eaton Centre

Luxurious Rooms with Modern Amenities
The guest rooms at the Marriott Toronto Downtown Eaton Centre Hotel offer a comfortable stay with cable channels, pay-per-view movies, a coffee maker, and an in-room safe.

Top-Notch Facilities for a Relaxing Stay
Enjoy the convenience of a rooftop pool, a 24-hour fitness centre, and foreign exchange services at this non-smoking hotel.

Book now for a memorable stay at the Toronto Marriott Eaton Centre Hotel, just minutes away from the Rogers Centre and Dundas Square.

Important information:

Please note Fees apply for early check-in. One night’s room charge for all early departures.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 12 years old and over stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs CAD 12.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1616 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.3
Room Quality: 8.65
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.96
M
MASAKO solo_traveller jp
10
とてもよかった。
Pros:

locationは最高でした。

Cons:

housekeepingが使用済みのタオルを交換していなかったこと、またヘアドライヤーが古かった。

2026-06-03 via Nuitee
W
Weina family_with_children cn
10
舒适难忘的体验。
Pros:

位置很好,离Eaton Center 步行十分钟可以到达。房间干净整洁。床舒服,隔音不错。早餐是标准欧陆早餐,有煎蛋卷很美味。服务员会帮助提供饮品。

Cons:

价格如果再优惠一点就完美了。

2026-06-01 via Nuitee
M
Marisa solo_traveller br
10
Pros:

Localização e quarto.

Cons:

nada

2026-05-31 via Nuitee
M
Monisah extended_group ca
8
2026-05-28 via Nuitee
T
Teresa family_with_children us
5
2026-05-26 via Nuitee
M
Melissa couple us
9
comfortable nice location for a weekend getaway
Pros:

The beds were super comfortable. Staff were friendly. Room was very clean. People next door were a little loud for about an hour between 10-11pm. Love the coffee maker in the room & the large counters in the bathroom.

Cons:

Parking for 55 dollars in the hotel garage vs. parking for 20 dollars in the eaton centre mall garage is quite a difference especially since the 55 dollars is the straight price & not valet. Would not utilize this when there is a perfectly good parking garage right next to the buildling. Wish you could enter directly into the eaton center without going outide just cause it was POURING but this is not a game changer.

2026-05-26 via Nuitee
T
Teresa family_with_children us
6
2026-05-26 via Nuitee
M
Martyne family_with_children ca
10
2026-05-23 via Nuitee
A
Amanda solo_traveller ca
10
2026-05-21 via Nuitee
F
Franklin family_with_children us
10
First time in Canada.
Pros:

Its location was absolutely perfect. Close to shops and restaurants. The staff were amazing especially the wait staff in the morning for breakfast. Very attentive and they loved our daughter.

Cons:

Wasn’t much wrong but if I had to find something I’d say the pool was a bit small.

2026-05-20 via Nuitee
R
Reneltta couple ca
10
2026-05-20 via Nuitee
J
José Luiz Neumann Guedes de couple pt
8
2026-05-20 via Nuitee
N
Noah extended_group ch
8
2026-05-19 via Nuitee
B
BADR solo_traveller ca
10
Pros:

Charles and david were very kind and professional.

Breakfast wss woorld class.

Cons:

Parking space to get out a bit dangerous.

2026-05-18 via Nuitee
A
Amos couple il
10
Pros:

חדר נקי ומרווח מקום מרכזי הכל בהליכה

2026-05-17 via Nuitee
R
Ron couple ca
10
Pros:

Great location and amazing staff

2026-05-17 via Nuitee
A
Amos couple il
10
Pros:

מקום מרכזי
חדר נקי מיטות נוחות מרפסת יפה

Cons:

אין

2026-05-16 via Nuitee
L
lovethesunnl Business St. John's, Newfoundland, Newfoundland and Labrador
8
Great location at a price
Pros:

The Marriott’s location in the heart of Toronto and adjacent to the Eaton Center is a huge plus. The front desk staff were pleasant and friendly and our room was reasonably sized and very clean.
However, the food and service quality at Trios Restaurant was average at best. Although it was not busy, we waited close to 30 minutes for our bill on a Sunday night. Colleagues of mine reported similar concerns. I’m unsure if the location justifies the higher nightly rate compared to other hotels in the vicinity.

2026-05-15 via Tripadvisor
M
Martine couple ca
9
2026-05-15 via Nuitee
T
Tom couple gb
10
2026-05-11 via Nuitee