Pinnacle Hotel Harbourfront

Hotels
8.3 (5086 reviews)
1133 West Hastings Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
6.38
Room did not feel clean, especially the carpeting. Some guests mentioned dirty carpets and handprints on windows, affecting overall cleanliness perception.
Service
8.85
Interactions with housekeeping staff were positive, and front desk staff, though described as aloof, are standard for this hotel tier.
Location
9.39
Many reviews applauded the hotel's central and convenient location near the waterfront and shops.
Room Quality
7.34
Some rooms were described as dark and disappointing with noise issues.
Amenities
8.87
Guests appreciated the pool, gym area, and other hotel amenities.
Value for Money
7.83
Some guests felt that the hotel was overpriced for the quality and amenities offered.
Food and Beverage
9.38
Breakfast was noted as having great variety and quality, positively impacting the dining experience.
Overall Experience
8.35
Overall experience varied, with some guests expressing disappointment while others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:07

Property Description

Stunning Views of Coal Harbour
Located in Vancouver, the Pinnacle Vancouver Harbourfront Hotel offers captivating views of Coal Harbour. With juliette balconies in every room, guests can enjoy the scenery right from their accommodation.

Luxurious Amenities
Guests can unwind in the indoor pool, stay active in the fitness centre, and indulge in delicious dishes at the on-site P2B Bistro Bar. The hotel also offers Keurig coffee-making facilities in each room for added convenience.

Convenient Location
Situated just a short walk from the Vancouver Convention and Exhibition Centre, this hotel is the perfect choice for both business and leisure travelers. Explore nearby attractions like Stanley Park and the Vancouver Aquarium, all within walking distance.

Experience comfort and luxury at Pinnacle Vancouver Harbourfront Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that all guests need to provide a valid ID at check-in.

Please note that the minimum age for check-in is 19 years.

Parking is available for CAD 7.50 per hour or CAD 43 per night with in-out privileges. All applicable taxes are not included in this price. Parking rates are subject to change.

The maximum vehicle height for parking at this property is 5.9 feet.

Breakfast-inclusive rates consist of breakfast for two adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 43 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 5086 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.39
Room Quality: 7.34
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 9.38
Overall Experience: 8.35
S
siobh_no610 • NONE
10
Perfection Downtown Vancouver
Pros:

Superb location, excellent service, food and room. Staff were extremely professional, helpful and friendly. As a solo traveler I felt very comfortable and safe. Terrific value for money in April.

2026-04-11 • via Tripadvisor
L
Lawns • solo_traveller • au
9
2026-04-11 • via Nuitee
M
Maureen • family_with_children • ca
3
Not going back despite the excellent location. There are lots of other nice hotels in that area.
Pros:

The best part of the hotel is the entryway, it all goes downhill from there. Pool area has rusted areas, pool water doesn't appear clean. Jets in hot tub didn't work. I had paid for bfst included with my room. When I checked in they only provided 2 vouchers per room and we were 3 in the room. The front desk said with the room rate from booking.com they were only to provide 2 bfst/room and to contact booking.com to sort the problem. I tried but no reply from them so I ended up paying so the 3rd person could eat bfst with us.

Cons:

See above, I felt like a pest not a guest to the front desk staff when I voiced my bfst concern. Be sure to check out at the front desk as I was overcharged and got it cleared up before I left.

2026-04-11 • via Nuitee
Z
Z9189BNmegang • NONE
2
Disappointing experience
Pros:

The room was really dirty. The refrigerator did not work and smelled. The water temperature drastically fluctuated when using shower. Mattresses were really uncomfortable. The elevators on the 14th floor were not working one morning and staff let us use the staff elevator. We could not even find the stairs to exit in an emergency. This was not a good experience for us on our family trip. Very disappointing.

2026-04-10 • via Tripadvisor
S
Siobhan • couple • ie
10
Wonderful relaxing safe place to stay for a solo traveler.
Pros:

Superb location. Excellent restaurant and very friendly staff.

Cons:

Nothing

2026-04-10 • via Nuitee
N
Niamh • solo_traveller • gb
10
2026-04-10 • via Nuitee
R
Rachel • family_with_children • us
8
Pros:

The location

Cons:

The pool and hot tub were a bit small.

2026-04-10 • via Nuitee
M
Marcil • couple • ca
8
2026-04-09 • via Nuitee
H
Hannah • family_with_children • ca
8
Pros:

Close to ferry and shopping

2026-04-09 • via Nuitee
K
Kristin • couple • us
7
It was nice but NO HOT TUB
Pros:

Location, great view, comfortable beds

Cons:

Hot tub is tiny and jets are not working (haven't been working for a while based on the signage near it).

2026-04-09 • via Nuitee
M
MaureenE_12 • Family • Calgary, Alberta
2
No such thing as a free breakfast
Pros:

Booked 2 rooms with bfst included for 3 adults and 3 children. When I checked in only 4 breakfast coupons. Staff said only 2 adult bfst per room. Talked with mngr who told me to take my problem to the company that Booked the hotel.

2026-04-08 • via Tripadvisor
S
S7653FTgeorget • NONE
10
Great location with incredible staff
Pros:

Great location downtown. Rooms were clean, relatively spacious (for downtown Vancouver), and the noise level was reasonable for the location. The staff were amazing, I don't think I have ever been to a hotel before where literally every staff member I interacted with was kind and helpful, but that was the reality there. The breakfast buffet was good, but pricey without vouchers. The pool/workout area was much more open than I have previously experienced, which was appreciated.

2026-04-08 • via Tripadvisor
R
Richard • family_with_children • ca
10
Its a good location, friendly and helpful staff.
Pros:

Good location, walking distance towards restaurant and other tourist spot. Staff were friendly and helpful.

Cons:

No locks for the washroom, and with a broken washroom door handle.

2026-04-08 • via Nuitee
L
Lena • family_with_children • se
7
Kanske inte riktigt värt priset
Pros:

Utsikten och lugnet

Cons:

Lite slitet

2026-04-08 • via Nuitee
I
Italo • couple • ie
10
2026-04-08 • via Nuitee
A
Aiko • family_with_children • us
6
Good enough but not amazing.
Pros:

Location, water front view,
Ben was comfortable.

Cons:

Air conditioning was noisy.
Not enough tables and chairs at the swimming pool.
No kettle, No tea, No glasses in the room
Parking was quite expensive.

2026-04-08 • via Nuitee
G
G2399KOmelissap • NONE
10
Best hotel we have stayed at
Pros:

This is by far the best hotel we have ever stayed at and my husband and I travel a lot, the staff were so amazing, the breakfast was so good, they even left a bottle of wine in our room when we were away, which in all of our travels have never gotten, we had a harbor view which we loved as we could watch the sea planes come in, we loved it so much we booked again for this September.

2026-04-07 • via Tripadvisor
S
Supersheels • Couples • Toronto, Ontario
10
Great time in Vancouver
Pros:

We had a great experience at this hotel. Die to cancellations and delays we arrived at 1am and were warmly welcomed by the front desk staff. The room was cozy and had a great view of the harbour.
All of the staff we encountered were extremely friendly and helpful. Max at the bar was fantastic.
The location was very close to everything and very safe
Would definitely stay here again

2026-04-07 • via Tripadvisor
B
BirdTraveler_10 • NONE • Twin Mountain, New Hampshire
10
Best value for the area and service you receive.
Pros:

Great Location near the waterfront makes for easy access to the Seawall walkway. We walked to the Aquarium one day, and all over Stanley Park the next. Great restaurant perks for Rewards Club members. Great happy Hour bargains. Better value than "big" hotels in the area. Our room did show a bit of wear, but room renovations and updates are in progress.

2026-04-07 • via Tripadvisor
L
LilyFlower727 • NONE • Washington DC, District of Columbia
8
Great hotel
Pros:

This is a great hotel with location being a plus - it is close to the transit system and many restaurants and cafes. The rooms are a bit smaller than I thought it would be and the lighting is the room and bathroom are not the best. It is pretty dim in the bathroom.

2026-04-07 • via Tripadvisor