AmericInn by Wyndham Omaha

Hotels
Wyndham Hotels & Resorts
5 (176 reviews)
9720 W Dodge Rd, Omaha, Nebraska, 68114 , Omaha , US

Pets allowed

Facilities

Free breakfast
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Convenient location
Accommodating staff
Cons:
Dirty rooms
Inoperative amenities
Poor food quality

Categories

Cleanliness
3
Numerous complaints about dirty rooms, bathrooms, and towels.
Service
9
Some positive mentions of staff being accommodating despite the negative experiences.
Location
8
Proximity to mall and restaurants received a positive remark.
Room Quality
4
Guest comments indicate rooms are old and not well maintained.
Amenities
4.5
Lack of functioning amenities reported, including breakfast issues.
Value for Money
5
Considering the condition and complaints, value for money is perceived as low.
Food and Beverage
3
Multiple issues with breakfast quality and availability.
Overall Experience
3.5
Overall negative experience with complaints about cleanliness and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:10

Property Description

Indoor Pool and Fireplace - Relax and unwind in our indoor pool or cozy up by the fireplace in the lobby.

Complimentary Breakfast and Free Wi-Fi - Start your day right with a complimentary continental breakfast and stay connected with our free wireless internet access.

Convenient Amenities and Services - Enjoy a variety of amenities such as a business center, express check-out, and dry cleaning/laundry services during your stay.

Experience all this and more at AmericInn by Wyndham Omaha. Book your stay now to enjoy these fantastic amenities and centrally located accommodations in Omaha!

Important information:

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5
Based on 176 reviews
Cleanliness: 3
Service: 9
Location: 8
Room Quality: 4
Amenities: 4.5
Value for Money: 5
Food and Beverage: 3
Overall Experience: 3.5
L
Lindsey
4
Needs help
Pros:

From what I could tell, the staff did the best they could do with what they have! The place needs updated and someone put their trash by the elevator with Smelly diapers, missing a lot of light fixtures/covers and holes in the ceiling (hallway) I feel this should of been. A 30 dollar stay

2025-10-12 via Nuitee
W
whitney
2
Pros:

Expedia was supposed to refund me but didnt

2025-10-12 via Nuitee
T
Tatiana family_with_children
2
Pros:

The staff was honestly wonderful — kind, helpful, and doing the best they could. But the hotel itself was in terrible condition. The facility was filthy and the smell throughout was horrendous. It felt unsanitary just walking through the halls.

On top of that, the AC did not work properly, and there was no way to adjust the temperature. The room got unbearably hot at night, making it nearly impossible to sleep comfortably.

It’s a shame because the staff was great, but the building is in desperate need of cleaning, maintenance, and better air control.

2025-10-11 via Nuitee
L
Latrail
8
Pros:

I did not eat the breakfast. The room was ok. I always travel with my own cleaning supplies. But overall my stay was peaceful!

2025-10-11 via Nuitee
L
Lorrie
4
Pros:

The rooms were what looked like under construction. One bathroom had no lights unless you turned on the heat lamp. The AC hummed and rattled so loud you could hear it next door. The door lock was broken off so you could not secure your room. We were promised maintenance would fix it the next morning, they never came out whole stay. The tiles on the walls were falling off. There were piles of used diapers on the trash cans by the elevators that were not removed for the time we were there. Only one Ice machine for the whole hotel on the main floor. The elevator doors don't close all the way and you can see the floors as you go up or down. Do yourself a favor stay somewhere else and you won't miss the individuals smoking weed at the entrance either with the night help smoking a cigarette across from them. Hope this helps someone not make the same mistake we did.

2025-10-04 via Nuitee
C
Cassandra
4
Pros:

You get what you pay for. Everything in this hotel is run down, from the floors, the ceilings (stained and falling apart), the carpets are dirty dirty (left your feet completely black after like 3 minutes. The sheets and towels and mattress were stained. People obviously live here, and the hallways constantly smelled like weed.

2025-10-04 via Nuitee
J
Jared family
2
Pros:

Needs to be remodeled

2025-09-30 via Nuitee
Z
zoey
2
Pros:

tell people they need to be 21.

2025-09-28 via Nuitee
M
May
8
Pros:

Not good but not bad

2025-09-25 via Nuitee
A
Aaron
10
Pros:

Great

2025-09-19 via Nuitee
S
Sai Srikar Reddy
8
Pros:

Good

2025-09-07 via Nuitee
K
Keisha
10
Pros:

I came to town to visit my fiancé while our son is in the hospital recovering from a surgery

2025-09-01 via Nuitee
S
Stephen
4
Poor conditions
Pros:

We could tell the hotel was being remodeled. Normally Hotels only do one floor at a time and don't rent any rooms on that floor. I rented two rooms. The couple with us got room 329, which should never have been available. The Bathroom's main light was missing; it didn't look like anyone had cleaned it. There was dried urine around the toilet lid, wrappers in the bathtub, no facial tissues, refrigerator was not plugged in. The safety lock on the door was broken. No Coffee pot. Room 344 was better but there were several packets in the toliet with white substance which we flushed, sink was very slow draining, several of the lights were unplugged. Never seen accessing a TV by changing input in any room I have ever rented. No Coffee Pot or alarm clock. We were there two nights and no one brought clean towels, shampoo, empty trash or made the bed. Breakfast was very unsatisfactory. They only had one waffle maker and there were two people in front of us and we had to wait for 7 waffles to be made before we could use. Had toast and bagels available and only two types of cereal which were not the most popular brands. No eggs, meat, fruit, biscuits and gravy.

2025-08-29 via Nuitee
S
Sue family
6
Pros:

NO PROTEIN BREAKFAST

2025-08-19 via Nuitee
O
Oscar
2
Pros:

NOT RECOMMENDED

If you're looking for a place to rest, this is NOT the one
If you're looking for a clean Hotel, this is NOT the one
If you're looking for a quiet place, this is NOT the one.

One of our worsts experiences , NOT recommended.

Dirty place, elevator smells a dog pee.
Hallways and room carpet smeslls horrible and dirty
Cafeteria (without enough comments)
Dogs barking, people making noise all night.

2025-08-17 via Nuitee
M
Mohamed family_with_children
4
Pros:

Needs to switch name to motel 6

2025-08-16 via Nuitee
M
Mark
4
Pros:

Having the mall and a couple of restaurants nearby was nice. The afternoon staff was welcoming and accommodating. The place looked dated and in a little rough shape. Bath tub was stained, shower quality was low. The whole parking lot scene was sketchy.

2025-08-16 via Nuitee
A
Amy
2
Pros:

Don’t go

2025-08-14 via Nuitee
A
Amber family
6
Pros:

Bed is comfy, pool was comfortable, ac worked great, rooms and building in general could use a remodel and clean but wasn’t horrible

2025-08-14 via Nuitee
W
Whitney
8
Pros:

There was a smoky smell lingering in the parking lot and lobby. Once I got in my room it was fine.

2025-08-13 via Nuitee