Hampton Inn Chicago-Gurnee

Hotels
Hampton Inn
8 (334 reviews)
5550 Grand Avenue , Gurnee , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Breakfast quality
Cons:
Cleanliness issues
Distance from downtown

Categories

Cleanliness
7.46
Some reviews noted cleanliness issues, particularly hair in the beds.
Service
8.43
Generally positive remarks about staff, though there were issues raised in one review.
Location
8.47
Conveniently located near major attractions, with many guests satisfied.
Room Quality
7.42
Mixed feelings; some rooms were noted as comfortable, others had issues such as cleanliness.
Amenities
7.95
Standard amenities for the price, yet some were inoperable during stay.
Value for Money
7.91
Decent value given the location and amenities offered.
Food and Beverage
8.46
Positive feedback on the breakfast and coffee provided.
Overall Experience
7.93
Overall a satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:49

Property Description

Convenient Location
Located just 1.6 km from Six Flags Great America and near motorway I-94, our Gurnee hotel is the perfect choice for travelers looking for easy access to major attractions and seamless transportation options.

Comfortable Accommodations
Relax in our guest rooms equipped with free Wi-Fi, cable TV with pay-films, and a coffee maker for your convenience. Enjoy a restful night's sleep and wake up refreshed for a new day of adventures.

Exceptional Amenities
Take a dip in our outdoor pool, indulge in a hot breakfast to start your day right, and benefit from our 24-hour front desk, express check-in/check-out, and luggage storage services. Your comfort and satisfaction are our top priorities.

Book your stay at Hampton Inn Chicago-Gurnee now for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 334 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
H
Howard couple us
10
Cons:

Handicap room with open shower floor drain couldn't handle water flow. Shower water went from hot to cold in minutes with out moving thr flow handle. Door handle on bathroom door came off

2026-08-14 via Nuitee
C
CHRISTY extended_group us
7
Quick and uneventful.
Pros:

Breakfast was pretty standard - acceptable.

Cons:

Was only there for a few hours. So the price was steep for just sleeping.

2026-08-11 via Nuitee
J
Jenni family_with_children us
10
2026-08-11 via Nuitee
A
Andrew family_with_children gb
8
2026-08-09 via Nuitee
J
Jordan family_with_children us
8
I enjoyed myself
Cons:

Only one elevator was working for guest and staff

2026-08-06 via Nuitee
S
Shelly solo_traveller us
9
Recommend staying at this property.
Pros:

The location of this hotel was excellent. The stuff was unbelievably outstanding. Specifically, Beryl. She was incredibly kind and helpful.

Cons:

Only one elevator was working. There was also a lot of parking lot construction but I realized summer is short and only a small timeframe to get that done.

2026-08-04 via Nuitee
T
Tammy solo_traveller us
5
Pros:

Nothing breakfast was set up. Drink station didn't work. And when I got ready to check in the front desk clerk was rude.

Cons:

Front desk clerk
Breakfast
Didn't have coffee set
My door plate to lock was broke

2026-08-04 via Nuitee
J
jutta couple fi
9
Hyvä pysähdyspaikka!
Pros:

Siisteys

Cons:

Tietokoneet olivat tullessamme sekaisin joten jouduimme hetken odottelemaan.

2026-08-03 via Nuitee
J
jutta couple fi
9
2026-08-03 via Nuitee
R
Rubio solo_traveller us
8
Pros:

Very clean

Cons:

1 working elevator too many people

2026-07-25 via Nuitee
L
Lakesha solo_traveller us
10
2026-07-23 via Nuitee
E
Ellissa couple us
1
2026-07-22 via Nuitee
L
Lisa solo_traveller us
8
Pros:

The food the people and how clean it was

Cons:

The elevator only had one working and took forever.

2026-07-20 via Nuitee
C
CHARALAMPOS couple gr
8
2026-07-20 via Nuitee
J
Johnson solo_traveller us
6
Pros:

The amenities were nice for what was needed.

Cons:

Down to one elevator from our stay.

2026-07-12 via Nuitee
M
Mynor couple us
9
2026-07-05 via Nuitee
J
Jada couple us
10
2026-07-03 via Nuitee
O
Olin couple us
7
Pros:

We have stayed at this hotel often (family nearby). The renovation was much needed and it was well done. New lobby. Hallways with new carpet and wall paper. Rooms freshly painted. New exterior painting. All well done. BUT there was only one working elevator, and a hotel this size needs two. Often when we have been there this elevator has nt worked. Seems to be a chronic problem and it should be dealt with. Very inconvenient with only one elevator.

Cons:

The renovations are great.

2026-06-22 via Nuitee
C
Cindy family_with_children us
9
2026-06-18 via Nuitee
T
Tyre couple us
8
2026-06-14 via Nuitee