Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Adequate breakfast
Cons:
Cleanliness issues
Room quality concerns
Noise from vicinity

Categories

Cleanliness
7.46
Some reviews mention issues such as odors and outdated rooms, affecting the cleanliness sentiment.
Service
8.93
Friendly and accommodating staff are consistently praised across multiple reviews.
Location
8.97
Central location is frequently highlighted as a positive aspect.
Room Quality
6.92
Mixed sentiments regarding room quality with mentions of outdated amenities and noise issues.
Amenities
7.45
Some amenities like lack of fridges and inadequate room facilities noted as concerns.
Value for Money
8.41
Generally regarded as good value with proportionate pricing to offered quality.
Food and Beverage
7.96
Breakfast quality received positive comments but some concerns about variety.
Overall Experience
7.93
Overall experiences pointed to satisfaction, balancing pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:25

Property Description

Centrally Located Hotel with Finnish Charm

Convenient Amenities: Enjoy a large breakfast buffet, bookable sauna, and free WiFi during your stay.

Cozy Accommodations: Relax in rooms equipped with a work desk, TV, and private bathroom. Upgrade to top-floor rooms for stunning rooftop views.

Delicious Dining: Indulge in traditional Finnish cuisine at the on-site restaurant, adorned with elegant curtains and crystal chandeliers.

Experience the best of Helsinki at Arthur Hotel. Book now for a memorable stay in the heart of the city.

Important information:

Please note that the Deluxe Double Rooms can only be accessed via stairs from the 8th floor.

The property will be undergoing renovations from 2025-11-25 until 2026-02-28. During this period, guests may experience some noise or light disturbances.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 39 per day.

Location

Guest Reviews

8
Based on 12788 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
S
Seija family_with_children fi
8
Pros:

Talon vieressä käy näkyy kuluneisuudessa,etenkin kylppäri.

Cons:

Huoneessa kuuma 2/2026..ikkunaa ei saanut auki..ilmastointi heikko

2026-03-07 via Nuitee
P
Pekka couple fi
8
Old hotel, slightly worn. Good location, friendly staff.
Pros:

Location is excellent to visit Helsinki city center museums and shopping. Easy to catch public transport, on walking distance from railway station. Breakfast was OK. Staff was polite and helpful.

Cons:

There is a gym in 8th floor where they play some ball games. Noise comes to 7th floor guest rooms, but only during daytime and evening, so it doesn't bother sleeping.
Soap dispensers in bathroom and shower are difficult to use for people with limited finger strength (elderly or children): you have to squeeze it firmly to get soap out. Bring your own soap pump if you finger strength is limited.

2026-03-07 via Nuitee
T
Teemu family_with_children fi
8
2026-03-07 via Nuitee
M
Marko family_with_children fi
5
Pros:

Kohtalaisen edullinen, aamiainen monipuolinen ja sijainti hyvä

Cons:

Huoneet on parhaat päivänsä nähneet ja äänet kuuluivat todella hyvin jokapuolelta huoneeseen.

2026-03-07 via Nuitee
P
pertti family_with_children fi
9
2026-03-07 via Nuitee
K
Kocaçınar couple tr
10
Yine gelsem yine burda konaklarım.
Pros:

Personel oldukça güler yüzlüydü, kahvaltısı da mükemmeldi. Konum da her yere yürüme mesafesindeyydi.

Cons:

Memnun olmadığım hiçbir şey olmadı.

2026-03-07 via Nuitee
Z
Zbigniew family_with_children pl
9
2026-03-07 via Nuitee
S
Siiri extended_group ee
8
Jäin igati rahule
Pros:

Hommikusöök oli rikkalik ja maitsev. Natuke üllatas kalavalik, see oli väike.

2026-03-07 via Nuitee
M
Mikko family_with_children fi
8
2026-03-06 via Nuitee
T
Thi Kim Thu couple vn
9
2026-03-05 via Nuitee
K
katia family_with_children it
7
Pros:

Colazione abbondante e varia (tutto sommato).
Buona posizione. Camera un po datata ma comunque col necessario.

Cons:

Camera piccolina. e un po datata. Sauna che potrebbe essere aggiornata e integrata (con delle bevande, dell acqua, due sedie/sdrai).

2026-03-05 via Nuitee
H
Hautalahti family_with_children fi
8
Sari
Pros:

Huone oli tosi tilava. Hienoa, että löytyi vedenkeitin ja teetä.

Cons:

Yleisilmeeltään jo hieman kulunut. Ajan patinaa lienee. Siisteys kuitenki pelasti. Wc/ kylpyhuoneeseen korkea nousu. Vaikeaa jos on liikunta este, asiasta ei
varoitettu.

2026-03-05 via Nuitee
E
Emmi solo_traveller fi
6
Cons:

Äänieristys oli olematon. Puheääni muista huoneista kuului todella selkeästi ja piti hereillä yöllä.

2026-03-05 via Nuitee
P
Paula extended_group fi
8
2026-03-05 via Nuitee
K
KOHEI solo_traveller jp
7
2026-03-05 via Nuitee
T
Taru family_with_children fi
8
Sopi budjettiin ja sijaintiin lyhyeen oleskeluun
Pros:

Aamupala oli riittävän hyvä ja monipuolinen. Parasta oli todella hyvin haudutettu kaurapuuro, varmaan parasta mitä olen koskaan syönyt!

Cons:

Huoneesta oli karsittu kaikki ylimääräinen pois. Jääkaappia toivoisin. Kuluneet ja nahjuiset tuolit?

2026-03-05 via Nuitee
P
Päivi solo_traveller fi
8
Tyydyttävä.
Pros:

Aamiainen oli runsas ja maukas. Oli hiljaista yöllä.

Cons:

Kylpyhuoneessa ei ollut laskutilaa omille tavaroille. Eteisestä puuttui tuoli, jolle levittää matkalaukku, tilaa olisi ollut sille. Huone oli riittävän tilava mutta huonekalujen järjestys ei toiminut. Naulakko eteiseen ja lisää hengareita.

2026-03-05 via Nuitee
S
stephanie LEBAS family_with_children fr
9
Pros:

Le personnel trés aimable et acceuillant, une reception ouverte 24/24, emplacement ideal proche de la gare, station métro et de tram.

2026-03-05 via Nuitee
S
SAWITTREE extended_group th
8
Overall it is okay
Pros:

- Breakfast is decent
- storage room is really big and you can use freely
- room look exactly like the photo

Cons:

- the hotel is really not that far from the train station, but with heavy luggages and uphill. It felt like forever.
- there is no slipper in the room. And since our luggage has been dragged from the train station, there are dirt and gravel allover the floor.
- the bed is a bit sinking.
- there are about 3 steps in front of the hotel (for those who concern about dragging luggage through steps)

2026-03-05 via Nuitee
J
Juan_Aguilar23 family_with_children es
10
Impresionante.
Pros:

El buffet y la ubicación.

Cons:

No se nos cambiaron las toallas.

2026-03-04 via Nuitee