Red Roof Inn PLUS+ West Springfield

Hotels
•
Red Roof PLUS
7.8 (685 reviews)
1254 Riverdale Street , Springfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good price
Friendly staff
Convenient location
Cons:
Room cleanliness issues
Lack of amenities
Noise and safety concerns

Categories

Cleanliness
6.73
Several reviews indicate issues with room cleanliness and maintenance.
Service
8.7
Staff was friendly, but service issues reported impacted overall satisfaction.
Location
9.24
Location close to food and business areas was appreciated.
Room Quality
6.19
Negatives mentioned include noise and safety concerns.
Amenities
7.72
Amenities like fridge and microwave missing; general lack of offerings.
Value for Money
8.38
Value perceived as low due to various issues, but some felt it was reasonable for the price.
Food and Beverage
7.23
Lack of breakfast options and amenities noted.
Overall Experience
8.2
Experience was mixed with potential, but significant issues impacted enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Convenient Location
Situated just 1 mile off Interstate 91, the Red Roof Inn PLUS+ West Springfield offers easy access for travelers. Explore nearby attractions like Six Flags New England Amusement Park, only a 15-minute drive away.

Comfortable Accommodations
Each room at the hotel is thoughtfully designed with a cable TV, work desk, and vibrant decor. Enjoy the convenience of having a microwave and refrigerator in select rooms, along with an en suite bathroom for added comfort.

Convenient Amenities
Guests can stay connected with free Wi-Fi access, unwind with in-room movies, and take advantage of fax services. Start your day with complimentary coffee and tea in the lobby, and grab a newspaper from the front desk before heading out to explore nearby landmarks like the Basketball Hall of Fame.

Ready to experience a comfortable stay with us? Book your room at Red Roof Inn PLUS+ West Springfield now!

Important information:

Well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in.

Up to 2 pets allowed per room.

Pet $15/ night, not to exceed 7 nights or $105 per pet per stay.

Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details. Thank you for staying with us.

Guests aged 18 years or older can check-in with a military ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 685 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 6.19
Amenities: 7.72
Value for Money: 8.38
Food and Beverage: 7.23
Overall Experience: 8.2
K
Keith • solo_traveller • us
8
Pros:

Everything was fine

Cons:

No ice machine

2026-03-28 • via Nuitee
A
Arron • couple • us
9
2026-03-23 • via Nuitee
R
Ron • couple • us
7
It’s always fine. Bev at reception was extra special kind and accommodating. Give her a pat on the back.
2026-03-16 • via Nuitee
F
Frankie • couple • us
10
Nice quite and comfortable!!!!
Pros:

Everything

Cons:

Nothing

2026-03-06 • via Nuitee
P
Peter • family_with_children • us
10
2026-03-02 • via Nuitee
J
Joanne • couple • us
6
2026-02-24 • via Nuitee
B
Brett • family_with_children • us
8
2026-02-23 • via Nuitee
T
Trevanne • solo_traveller • us
8
2026-02-12 • via Nuitee
A
Andrea • family_with_children • us
9
Pros:

The location was great. The tubs need refurbishing. The staff was very good.

Cons:

The first room was not the best. Rusty tub. Rusty handles on the night stand. No coffee...no frig...no microwave. Nice staff upgraded us to a better room. It was better because I am handicap. The hand held shower wasn't able to be used because the handle to change to hand held shower was stuck.

2026-02-09 • via Nuitee
A
Andrea • solo_traveller • us
9
Pros:

The upgrade was great.

Cons:

The first room.

2026-02-08 • via Nuitee
F
Frankie • couple • us
10
Pros:

Everything

Cons:

Little nosey

2026-01-30 • via Nuitee
N
Nunez • family_with_children • us
10
2026-01-30 • via Nuitee
E
Erick • couple • us
10
2026-01-30 • via Nuitee
F
Frankie • couple • us
3
2026-01-28 • via Nuitee
J
James • family_with_children • us
8
2026-01-26 • via Nuitee
S
Samuel • family_with_children • us
6
2026-01-21 • via Nuitee
F
Frederick • extended_group • us
8
2026-01-21 • via Nuitee
P
Pedro • solo_traveller • us
10
2026-01-20 • via Nuitee
E
Ed • couple • us
1
Pros:

No tissue in the bathroom room wasn't clean found a used condom and wrapper next to the night stand how was it missed if room was cleaned throughly and the bedsheets were dirty we left early didn't even stay the night very disappointed 😒

Cons:

Didn't like anything at all

2026-01-19 • via Nuitee
N
NEIL • couple • us
3
Better than sleeping on the carpet
Pros:

Location

Cons:

Place was dirty and run down, shower was so gross we didn't use it, smelled dusty in room, sheets had tears in them.

2026-01-19 • via Nuitee