Comfort Suites Green Bay West

Hotels
Comfort Suites
7.7 (510 reviews)
1951 Bond Street , Green Bay , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Comfortable beds
Good breakfast
Cons:
Room not as reserved
Issues with cleanliness
No running water during stay

Categories

Cleanliness
6.16
There was some mold in the shower and the pool area needs a good deep clean.
Service
8.63
The staff was outstanding and helped resolve booking issues quickly.
Location
8.67
Easy access to Lambeau and not far from downtown.
Room Quality
7.12
Room was smaller than expected and did not meet original reservation requirements.
Amenities
8.15
Great waterpark and breakfast options.
Value for Money
7.11
The price felt high for the conditions experienced.
Food and Beverage
8.16
Breakfast selection was very nice and dinner was enjoyable.
Overall Experience
7.63
Overall enjoyable but had significant issues that impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:35

Property Description

Modern Amenities for Every Traveler
The Comfort Suites hotel in Green Bay offers free high-speed internet, a spacious banquet center, and a dedicated staff to cater to all your needs.

Relaxation and Entertainment
Unwind at our on-site restaurant and lounge, Splash Water Attraction for families, and hot tub. Enjoy a snack at the Splash Bar on weekends.

Convenient Features for a Comfortable Stay
Benefit from 24-hour airport transportation, fitness and business centers, free hot breakfast, and well-equipped suites with separate living areas and useful amenities.

Book your stay at Comfort Suites Green Bay now for a perfect blend of comfort and convenience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 510 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.63
H
halbleib extended_group us
8
2026-04-27 via Nuitee
S
Samantha family_with_children us
7
Pros:

The breakfast was very good. The pool is very scratchy at the bottom. Lots of cuts on my kids feet from the pool.

2026-04-23 via Nuitee
C
Chelsea family_with_children us
9
Will be back!
Pros:

Location. Family friendly.

Cons:

Decent amount of trash in the pool area.

2026-04-20 via Nuitee
R
Rebecca couple us
10
Pros:

The beds were super comfortable. Liked that the room had a microwave and refrigerator. Room was very clean.

2026-04-19 via Nuitee
J
Joey solo_traveller us
1
2026-04-17 via Nuitee
A
Amanda solo_traveller us
8
Pros:

Very helpful,friendly staff. Breakfast was good and stay was comfortable.

Cons:

Some areas of the hotel were a little run down still a clean comfortable stay.

2026-04-16 via Nuitee
M
Marisa family_with_children us
10
2026-04-13 via Nuitee
G
Garcia solo_traveller us
7
Pros:

Breakfast was good. Same with staff being polite.

Cons:

Pool needed some clean up. Garbage and bandaid everywhere. A bar was broken by the slide. Not sure what thats about. Also are room had moldy strawberries in the fridge. So clearly rooms aren't being cleaned to perfection unfortunately.

2026-04-13 via Nuitee
L
Lecker solo_traveller us
10
2026-04-13 via Nuitee
B
Beyer couple us
9
Could have been better in the hallway to nosy in the hallway with kids
Pros:

Location was great breakfast was not so great could have been better

Cons:

Breakfast

2026-04-10 via Nuitee
L
Lee couple us
10
I would stay at Comfort Suites Green Bay West again.
Pros:

The staff at check in were friendly, helpful and courteous.
The connected restaurant was excellent.

2026-04-09 via Nuitee
A
Ashley family_with_children us
8
2026-04-09 via Nuitee
S
Shirley family_with_children us
6
Great location, family friendly but could use a good spring cleaning and maintenance.
Pros:

Check in was a breeze! Our room was easy to find. The employees were so helpful and kind, my family was impressed with the emaculate breakfast spread too.

Cons:

There was quite a few dirty areas of our room. Fingerprints/food smudge on doors, hair on the floor in the bathroom. Stained bed covers, my husband actually fixed the pull out couch and the loose knobs on the dresser drawers. Oh and the smoke alarm went off temporarily around 9pm? No clue what actually happened.

2026-04-05 via Nuitee
C
Chad family_with_children us
4
Pros:

Room was dirty. Lots of chips smacked by the couch when I checked in. Pool needs some upgrades / cleaning. When I checked in they couldn’t get my card to work. They said it was because I booked it on booking .com.

2026-04-05 via Nuitee
T
Travis Taran family_with_children us
5
Acceptable for a budget stay for one night.
Pros:

The kids liked the pool area. The room was a good size for four people with two queens and a pullout couch.

Cons:

There was food on the floor in the hallway. The exercise room is barely functional. There were police in the hall talking to someone at 5:30 in the morning. It's mediocre, at best. Breakfast was not good.

2026-04-02 via Nuitee
A
Anderson family_with_children us
10
2026-04-02 via Nuitee
A
Andrew family_with_children us
3
Dirty everything. Would not recommend.
Pros:

Room configuration

Cons:

Everything was dirty from tv remotes to room chair with white stains to what looked like blood stains on pull out matress. Disgusting hallway floors fries were mashed for 2 days in hallway while staff walked right past it. Shower didn't work breaker kept tripping, tv inside Shower did not work. Used restroom in pool area and paper towel dispenser ripped off wall sink broken very dirty. Overdosed pools and hot tub with chlorine granules like walking in sand.

2026-03-31 via Nuitee
M
Morgan family_with_children us
6
Pros:

Breakfast was good, beds were comfy, great location

Cons:

The pool chemicals were too harsh, gave my kids chemical burns on their skin and bleached my swimsuit top! Also we weren’t even given two whole rolls of toilet paper for the whole weekend and housekeeping never came.

2026-03-30 via Nuitee
S
Sanders family_with_children us
10
Pros:

The steam room

Cons:

GPS sent me to wrong address

2026-03-26 via Nuitee
R
Ranae family_with_children us
10
2026-03-26 via Nuitee