Hilton Garden Inn Budapest City Centre

Hotels
Hilton Garden Inn
9.3 (1697 reviews)
Lazar Utca 11-13 , Budapest , hu

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Occasional room inconveniences
Crowding during breakfast

Categories

Cleanliness
9.88
The hotel was very clean and well-maintained, as indicated in multiple reviews.
Service
9.85
Many reviews highlighted the personal and friendly service from the staff, especially the hotel manager.
Location
9.89
Multiple reviews praised the excellent location for accessibility and proximity to key attractions.
Room Quality
8.34
Rooms were described as spacious and comfortable but some guests noted occasional inconveniences.
Amenities
8.37
Amenities were sufficient, but some reviews indicated areas for improvement, especially during busy times.
Value for Money
9.33
Good pricing was mentioned concerning breakfast and overall value for the level of service.
Food and Beverage
8.88
The breakfast options were diverse and tasty, though some congestion during peak times was mentioned.
Overall Experience
9.85
Guests overall had a wonderful experience and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:09

Property Description

Convenient Location
Located in the heart of Budapest, Hilton Garden Inn Budapest City Centre is just steps away from iconic landmarks such as St. Stephen's Basilica and State Opera House, making it the perfect base for exploring the city.

Comfortable Accommodation
Relax in air-conditioned rooms featuring modern amenities like ensuite bathrooms, extra-long beds, and soundproofing, ensuring a peaceful night's sleep after a day of sightseeing.

Exceptional Dining and Service
Indulge in a delicious buffet breakfast and dinner at the on-site restaurant, where you can savor local and international cuisine. Plus, the friendly 24-hour front desk staff are always ready to assist you with any inquiries.

Ready to experience the best of Budapest? Book your stay at Hilton Garden Inn Budapest City Centre now!

Important information:

As part of our ongoing commitment to improve our facilities, we are currently upgrading one of our three elevators.
During this process, you may hear some noise between 10:30 to 17:30 on weekdays (Monday-Friday).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUD

Location

Guest Reviews

9.3
Based on 1697 reviews
Cleanliness: 9.88
Service: 9.85
Location: 9.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.85
M
Moti family_with_children il
10
2026-08-29 via Nuitee
H
Harald couple de
8
2026-08-29 via Nuitee
I
idan extended_group il
10
שירות מקצועי צוות צוות המלון עם המון סבלנות ניקיון
Pros:

סבלנות ניקיון שירות

2026-08-29 via Nuitee
M
myitnow solo_traveller us
9
Very Enjoyable
Pros:

Bed and pillows gave a great night's sleep (albeit shorter due to late flight). Bathroom was configured smart and furnished with nice-smelling lotion, soaps, and shampoo. Breakfast had a great selection from hot cooked-to-order eggs and meats to cold cereal and fruit. Loved the coffee station where we indulged in Cappuccino and café latte. Nice selection of breads and muffins. The complimentary drink from the bar was appreciated.

Cons:

The stairs were not people friendly. I wanted to see the view of the city from the roof as shown in the pictures. On Floor 7, one stair door was locked and would not open with a swipe of the wooden door card. The stair door around the corner was unlocked, but the door to the roof was locked. When we walked back to Floor 7, the door had locked behind us. Thankfully, I had my phone to call the front desk to let us out. He apologized and said that they all should be locked until there was an emergency when they would open. He would let someone know that the door was not locked. I appreciate the security of the building, but I had felt trapped until the nice attendant rescued us.

2026-08-28 via Nuitee
V
Valentino family_with_children it
8
2026-08-27 via Nuitee
B
Bohdan couple hu
7
2026-08-27 via Nuitee
K
kk couple pl
8
Good but not great
Pros:

Standard, jakiego można oczekiwać od sieci Hilton. Pokój bardzo przestronny, świetnie utrzymany i wysprzątany na błysk. Lokalizacja jest genialna – zdecydowanie jeden z największych atutów hotelu.

Ogólnie wszystko jest na wysokim, bardzo poprawnym poziomie, choć momentami można odnieść wrażenie, że obsługa recepcji jest nieco zbyt formalna i zdystansowana. Dużo lepsze wrażenie zrobiły na nas panie z room service/housekeeping – kontakt z nimi był znacznie bardziej naturalny, serdeczny i swobodny. Można było normalnie porozmawiać, bez tej charakterystycznej dla recepcji sztywności.

Szczególne uznanie dla pań odpowiedzialnych za sprzątanie – pokój każdego dnia był wysprzątany naprawdę perfekcyjnie, dosłownie na błysk.

Podsumowując: bardzo dobry standard pokoju, świetna lokalizacja i bez zarzutu housekeeping. Gdyby równie naturalne i serdeczne podejście prezentowała obsługa recepcji, całościowe wrażenie byłoby jeszcze lepsze.

Cons:

Śniadania są zdecydowanie najsłabszym punktem tego hotelu i mocno odstają od poziomu, którego można oczekiwać po całym obiekcie. Po pierwszym śniadaniu zrezygnowaliśmy z kolejnych i zdecydowaliśmy się korzystać z kawiarni poza hotelem.

Wybór jest bardzo ograniczony, a jakość produktów pozostawia wiele do życzenia. Całość sprawia wrażenie zestawu przypadkowych, bardzo podstawowych produktów, bez większej dbałości o ich jakość czy świeżość. Jak na standard hotelu, jest to po prostu rozczarowujące.

Gofry i placki wyglądają atrakcyjnie, a możliwość samodzielnego przygotowania jest niewątpliwie fajnym pomysłem, jednak smakowo wypadają bardzo słabo – są pozbawione smaku i przypominają raczej produkt przemysłowy niż dobre hotelowe śniadanie. Zdecydowanie najlepiej wypadają świeże owoce, szczególnie arbuz i ananas.

Soki z dystrybutora smakują jak mocno dosłodzone, sztucznie barwione napoje. Kawa również jest dużym rozczarowaniem. Przy trzech dystrybutorach kawy trudno zrozumieć, dlaczego nie ma żadnej alternatywy dla zwykłego mleka krowiego, np. mleka bez laktozy czy owsianego. Co więcej, nawet samo espresso jest po prostu niesmaczne.

Szkoda, ponieważ zamiast oszczędzać właśnie na śniadaniach i serwować produkty tak niskiej jakości, zdecydowanie lepiej byłoby podnieść cenę lub wprowadzić dopłatę i zaoferować gościom śniadanie odpowiadające standardowi hotelu.

Na plus pozostaje obsługa, natomiast samo śniadanie było dla nas na tyle słabe, że po pierwszej próbie nie mieliśmy ochoty wracać. To zdecydowanie element, który wymaga poprawy.

2026-08-27 via Nuitee
L
Lee family_with_children gb
10
Great location. Attentive staff. Very clean. Great room with a view
Pros:

Location and staff were wonderful
Room was fantastic

Cons:

Sofa bed was bit small and lumpy. But they did add in a single bed

2026-08-27 via Nuitee
S
Shany solo_traveller il
10
Pros:

​We had a wonderful stay at the hotel! From the very beginning, we felt we made the right choice. The hotel team reached out via email prior to our arrival, and the general manager even sent a personal message on WhatsApp, which was a very thoughtful and reassuring touch. Upon entering our room, we were welcomed with fresh fruit and water bottles.
​The staff throughout our stay were exceptionally welcoming and service-oriented. Breakfast offered a delicious and diverse variety, and we also enjoyed a fantastic dinner at the bar, where the team was happy to customize dishes to our preferences.
​Our room and bathroom were clean, inviting, and beautifully maintained every morning by the housekeeping staff. The hotel's location is ideal. within easy walking distance of major attractions, situated in a pleasant and safe neighborhood. Highly recommended!


​הייתה לנו חוויית אירוח נפלאה! כבר מלכתחילה הרגשנו שבחרנו נכון, לאחר שצוות המלון יצר איתנו קשר במייל עוד לפני ההגעה, ומנכ"ל המלון אף שלח הודעה אישית בוואטסאפ, מחווה מרגשת ואישית מאוד. כשהגענו לחדר חיכו לנו בקבוקי שתייה וצלחת פירות רעננה ומזמינה.
​צוות המלון כולו היה שירותי מאוד, אדיב ומסביר פנים. ארוחת הבוקר הייתה עשירה, מגוונת וטעימה, ובאחד הערבים סעדנו על הבר ונהנינו ממענה מקסים לבקשות השינוי שביקשנו במנות.
​החדר וחדר הרחצה היו נקיים, נעימים ומתוחזקים היטב בכל בוקר על ידי צוות הניקיון. מיקום המלון מעולה—במרחק הליכה קצרה מאתרי התיירות המרכזיים, בסביבה נעימה ובטוחה. מומלץ בחום!

2026-08-26 via Nuitee
P
P9791DHmattk Couples Los Angeles, California
10
Excellent stay in the heart of the city
Pros:

We had a wonderful stay at the Hilton Garden Inn Budapest City Centre. The location was perfect, a few blocks from the river, parks, shopping, restaurants, and public transit, major sights, and more. The street itself is a quiet one and the inside the hotel was nice and quiet too.
Breakfast was excellent with a lot of different options that varied each day including some local treats and made-to-order omelettes.
The staff was really outstanding, both at the reception desk and at the bar. They really made me feel welcome and made me want to stay longer. I'd happily stay there again when I'm next in Budapest.

2026-08-25 via Tripadvisor
P
Pablo couple ar
10
2026-08-25 via Nuitee
A
Alla solo_traveller ee
10
2026-08-25 via Nuitee
K
Krista family_with_children us
7
Solid choice in a great area. Would recommend.
Pros:

The location was great; it is a very nice hotel with some nice touches. My mom loved her room, the towel warmer, and the phone charger. The staff of the hotel were all wonderful. We also liked the water bottles.

Cons:

The floor in our room was not very clean. And whoever designed the hotel thought they were clever and made the doors hard to tell whether they were closed. I could hear people trying to figure out their door all evening on the first day. And what is with all these hotel bathrooms with open showers? The shower had good water pressure and plenty of hot water, but the water gets all over the floor. So your bath mat is soaked. These are not reasons to avoid this hotel.

2026-08-25 via Nuitee
R
ronen solo_traveller il
10
מיקום מצויין תמורה מלאה לתשלום
Pros:

מיקום מרכזי ומצויין. יחס,מצויין של הקבלה ובכלל. חדר,גדול ומרוווח. נקי מאוד. בקיצור תמורה מלאה לתשלום.

2026-08-24 via Nuitee
P
Perah Kvatinsky family_with_children il
9
מלון עם תודעת שרות גבוהה
Pros:

מיקום יחסית טוב. כ7 דקות מהבזיליקה. צוות המלון מאוד שירותי, וקשוב, במיוחד בחדר האוכל ובבר המשקאות (ראוי לציון הברמן האדיב אהרון). בקבלה קיבלנו ואוצ'ר למשקה בחינם (קר/חם או בירה). אוכל טעים ובשפע, כולל עמדת הכנת ביצים לפי בחירה. לובי מרווח, חדרים יפים, וחדר אוכל גדול.

Cons:

חדר האוכל בארוחת הבוקר קצת רועש. אבל זה לא משהו שקשור לניהול המלון...

2026-08-24 via Nuitee
S
shlomo solo_traveller il
10
Pros:

צוות שירותי
חדרים נקיים..ומרווחים

Cons:

הכל היה מקסים

2026-08-24 via Nuitee
N
Narine couple am
10
2026-08-24 via Nuitee
E
eli solo_traveller il
10
Pros:

מיקום מעולה ושרות מעולה

2026-08-24 via Nuitee
N
Netanel couple il
10
2026-08-24 via Nuitee
D
Daryna extended_group ua
10
Comfortable stay in the heart of Budapest
Pros:

Great option for Budapest visitors. Location is awesome, walking distance to major sightseeing spots. Clean and cosy! Personnel is helpful, provided all necessary information (Anika). As soon as I entered the room I have got a question to Whatsup if anything missing: in 2-3 minutes I was supplied with black tea I requested instead of fruity and green available. Each floor has cooler water station to fill in water bottles - very convenient for any traveler. The breakfast is also very nice and except of classic options has rich variety of fruits, starters. The restaurant has a pleasant atrium, so one can eat like outside:)
I had some wishes about the room which I shared while booking - all completed!

Cons:

Noisy neighbours going back and forth till late night in the corridor and loudly discussing things, loud shitting doors etc. But this is not about hotel 🤷‍♀️
The hotel is close to some noisy bars, so do not expect 💯 quietness

2026-08-24 via Nuitee