Frame Hotel

Hotels
9 (210 reviews)
2F Lorong Selamat , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key access
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Cons:
Room cleanliness issues
Smelly room
Limited late-night food options

Categories

Cleanliness
7.46
The room was reported as smelly, and towels were yellowish, indicating a cleanliness issue.
Service
9.93
Hotel staff are well trained and friendly, contributing positively to the service experience.
Location
9.47
Conveniently located close to restaurants and amenities, enhancing the location rating.
Room Quality
8.92
Clean and spacious rooms, although some cleanliness issues were noted.
Amenities
9.45
Good range of amenities available, especially highlighted with proximity to dining areas.
Value for Money
8.91
Very reasonable pricing offered for the quality of stay.
Food and Beverage
8.46
Food options nearby, but some stalls close early, which limits late-night dining.
Overall Experience
9.43
Overall a good stay for this hotel despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:49

Property Description

Convenient Location
Located in the heart of George Town, Frame Hotel is close to popular attractions such as Wonderfood Museum and Straits Quay.

Modern Amenities
Enjoy a comfortable stay with 24-hour front desk service, luggage storage, and complimentary WiFi.

Nearby Attractions
Explore nearby landmarks like Penang Times Square, Komtar, and 1st Avenue Penang, all within easy reach from the hotel.

Contact us now to book your stay at Frame Hotel and experience the best of George Town.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 210 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Madhukar • couple • gb
8
Good stay
Pros:

Convenient and close to food court.
Central location and convenient

Cons:

Nobody to help with the luggage. High deposit for the room.

2026-02-12 • via Nuitee
V
Veliana • extended_group • sg
7
2026-01-19 • via Nuitee
S
Su mei • extended_group • in
7
Pros:

乾淨

Cons:

隔音不太好

2026-01-18 • via Nuitee
J
JAAFAR • couple • my
10
Pros:

Bersih

2025-12-17 • via Nuitee
碧軒 • solo_traveller • tw
8
2025-12-14 • via Nuitee
M
May • family_with_children • sg
3
overall i feel the hotel room is smelly
Pros:

I am very disappointed as the room is very smelly and stink.
Towels also yellowish
toilet environment not as clean

Cons:

the smell in the room

2025-10-30 • via Nuitee
S
SP • couple • id
8
Pros:

Location and cleanliness

Cons:

Sound proof

2025-10-30 • via Nuitee
L
LIYI
8
Pros:

You can hear people walk outside the hallway and the noise from next room.

2025-10-07 • via Nuitee
C
Chun-Ngan
8
Pros:

Clean rooms and very reasonable. Very close to many sites and amenities.

2025-09-16 • via Nuitee
N
Norizal • solo_traveller • my
7
2025-09-11 • via Nuitee
S
SIEW MEI • family
10
Pros:

The hotel staffs are all well trained and friendly

2025-09-08 • via Nuitee
R
Rossella • family_with_children • it
7
Cons:

Fuori dal centro

2025-08-23 • via Nuitee
M
Melissa • solo_traveller • nz
8
2025-08-08 • via Nuitee
K
Kin Man • family_with_children
8
Pros:

Hotel room is clean and spacious. Building is new and close to restaurants and new world food court. New world food court most stall closed around 9pm and is mainly for daytime traffic. There are other restaurant in areas for late night dinning. Overall a good stay for this hotel.

2025-08-01 • via Nuitee
K
Kashtan
6
A strictly okay stay
Pros:

A very basic hotel with basic amenities, quite pricey compared to what it had to offer except for the location close to George Town. Livable for 2 nights, but should charge lower tbh.

2025-06-24 • via Nuitee
W
William • family with young children • tw
8
Very good
2025-05-29 • via Nuitee
W
William • group • tw
8
Very good
2025-05-25 • via Nuitee
V
Vijay • with friends • my
10
Exceptional
Pros:

Location.
Room clean.

Cons:

None.

2025-05-16 • via Nuitee
W
Wailing • young couple • hk
8
Very good
2025-05-03 • via Nuitee
N
Nicholas
10
Nothing to fault
Pros:

Nice modern hotel. Spacious room. Everything worked as it should. Big comfy bed. Decent shower. Helpful staff and good daily housekeeping

2025-04-25 • via Nuitee