Sonesta ES Suites Flagstaff

Hotels
•
Sonesta Hotels
8.6 (597 reviews)
1400 North Country Club Drive , Flagstaff , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Wonderful breakfast
Good location
Cons:
Cleanliness issues
Outdated rooms
Some amenities missing

Categories

Cleanliness
7.93
Several guests mentioned dirty rooms and poor maintenance.
Service
9.4
Guests praised the helpful and friendly staff.
Location
8.94
Great location noted by several guests, providing quiet and residential feel.
Room Quality
7.39
Many reviews mentioned tired and outdated rooms.
Amenities
8.42
Amenities were appreciated but some guests noted missing items.
Value for Money
8.38
Some felt the hotel was overpriced for the quality provided.
Food and Beverage
9.43
Great breakfast received positive remarks from guests.
Overall Experience
8.9
General satisfaction with some areas for improvement highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:52

Property Description

Spacious Suites with Fully Equipped Kitchens
Located off Route 66, Sonesta ES Suites Flagstaff offers spacious suites with fully equipped kitchens, ideal for a comfortable and convenient stay. Each suite features a dining and seating area, a work desk, and ironing facilities, ensuring all your needs are met during your visit.

Seasonal Outdoor Pool and Hot Tub
Enjoy relaxation and leisure with the hotel's seasonal outdoor pool and hot tub. After a day of exploring Flagstaff or attending business meetings, unwind and rejuvenate in the refreshing waters or soothing hot tub, creating memorable moments during your stay.

Complimentary Hot Breakfast and Fitness Center
Start your day right with a complimentary hot breakfast buffet, featuring a variety of delicious items. Additionally, maintain your fitness routine at the hotel's fitness center. Whether you prefer a hearty breakfast or a workout session, Sonesta ES Suites Flagstaff caters to all your needs.

Book your stay at Sonesta ES Suites Flagstaff now and experience comfort, convenience, and exceptional hospitality.

Important information:

Please note that the minimum check-in age is 21 years of age.

When traveling with pets, an extra charge of $75 for stays up to 7 nights; $150 for longer stays appliesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Sep 4, 2025 until Sun, May 31, 2026
Hot tub/jacuzzi is closed from 2026-05-31 until 2026-03-10

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 597 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
B
Bryan • solo_traveller • us
10
Pros:

Spacious and suite

Cons:

Replacing towels and removing the trash do your own while you stay.

2026-06-06 • via Nuitee
D
Danielle • solo_traveller • us
8
Pros:

Confortable king size beds, kitchen with full size fridge/freezer, microwave, dishwasher

Cons:

Breakfast was very good first day but second day we found piece of plastic in the eggs and no coffee replacement so got only leftovers even when requested nobody came back to refill with fresh coffee

2026-06-05 • via Nuitee
J
John • couple • us
9
Cons:

My microwave went bad they moved us to up stairs and my wife is handicap

2026-06-03 • via Nuitee
T
Thong • solo_traveller • us
10
2026-05-31 • via Nuitee
S
Sagirah • couple • us
9
Over all, we enjoyed our stay! We’re looking forward to returning soon.
Pros:

I appreciated the cleanliness of the room, liked the properties layout, and loved the location of it.

Cons:

We were disappointed about not using the fireplace, but understood the policy. Hopefully, we can return during the “fireplace season”. I thought it strange to pay for parking, that was a surprise and unexpected. We thought it was time to replace the sleeper couch in the room, although the room was clean and looked updated, the old furniture gave off a “grundgy vibe”. We got used to it, but we didn’t expect the rooms to be separated into buildings, like an apartment complex. We thought about the challenges customers could face in the winter. Traveling and living in the Midwest, hotels with room suites were all enclosed.

2026-05-30 • via Nuitee
K
Kovach • solo_traveller • us
3
Blood in the room
Pros:

The location

Cons:

There was blood on the bed and the curtains from the last people.

50 dollars was taken from me for insurance if anything happened to the room, I was informed that it would be given back in a few days, but there is no recurrence that they will actually give it back, even if the room is fine.

When I told them about the blood, there was no discount or anything for this disgusting inconvenience, just an offer to move rooms after we just unpacked everything or new sheets that we would have to put on ourselves.

The experience was very poor

2026-05-30 • via Nuitee
T
Tabaha • solo_traveller • us
2
Was feeling sick because did not sleep well
Pros:

Edge of City

Cons:

Room was dusty started coughing. Second night change room was put in back room a little better

2026-05-28 • via Nuitee
A
Aaron • solo_traveller • us
1
Worst experience at a hotel ever
Cons:

Room was disgustingly dirty, staff refused to clean it or bring clean towels etc. we stayed 5 days

2026-05-27 • via Nuitee
D
Diana • couple • us
5
The price we paid was cheaper than other reputable hotels. I think if they fix the seal on the door, it would help a lot
Pros:

The bed was comfortable. Shower and toilet were clean.

Cons:

Small couch in sitting area was worn down enough where there was no padding on the seat. Front door really needs weather stripping. I took a picture with room completely darkened and you can clearly see daylight around the door letting in lots of bugs and spiders. The door is locked shut in this picture. Window sills inside were full of bugs.

2026-05-26 • via Nuitee
B
Brandie • family_with_children • us
9
2026-05-25 • via Nuitee
M
Micaela • couple • us
10
Pros:

Spacious and amazing breakfast

2026-05-22 • via Nuitee
A
Amorelle • family_with_children • us
8
Pros:

Location

Cons:

Furniture was outdated and worn.

2026-05-21 • via Nuitee
D
Dean • solo_traveller • us
8
Pros:

clean, good appliances

Cons:

would prefer a standard 1 or 2 qt pot in addition to what was there.

2026-05-20 • via Nuitee
K
Katrina • couple • us
7
Quiet, clean but furniture needs an update
Pros:

Liked the layout and it was quiet, and clean. The breakfast was good with lots of options. Staff was fantastic. The beds were very comfortable a little too high for my elderly mom but comfy and clean.

Cons:

The couch was terrible, very hard and unfortunately had a cover on it to cover the fact it was old. The chair and ottoman was fake and was cracking and peeling everywhere so the furniture needs a refresher for sure.

2026-05-16 • via Nuitee
A
Ayres • couple • us
10
Nice place I would recommend to others
Pros:

Dog, friendly and free breakfast was nice

Cons:

The door kind of slammed

2026-05-15 • via Nuitee
V
Vienna • family_with_children • us
7
Pros:

breakfast

Cons:

pool lounge chairs were ripped. Hard to lay on them.

2026-05-13 • via Nuitee
D
Debra • couple • us
6
Good location but they need to take care of the interiors of room
Pros:

Location dog friendly

Cons:

Poor condition furniture with holes and tears , cracks in walls, in teeeible need of painting
Poor condition to landscaping , not taken care of
Gym with missing weights

2026-05-11 • via Nuitee
C
christophe • family_with_children • fr
8
Satisfaisant, nous reviendrons !
Pros:

La localisation, la taille des logements et les équipements proposés, la qualité du petit déjeuner.

Cons:

La propreté des sols laisse à désirer (moquettes tachées).

2026-05-11 • via Nuitee
S
Steven • couple • us
8
2026-05-08 • via Nuitee
V
vujisic • couple • us
10
2026-05-08 • via Nuitee