Sonesta ES Suites Flagstaff

Hotels
•
Sonesta Hotels
8.6 (562 reviews)
1400 North Country Club Drive , Flagstaff , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Wonderful breakfast
Good location
Cons:
Cleanliness issues
Outdated rooms
Some amenities missing

Categories

Cleanliness
7.93
Several guests mentioned dirty rooms and poor maintenance.
Service
9.4
Guests praised the helpful and friendly staff.
Location
8.94
Great location noted by several guests, providing quiet and residential feel.
Room Quality
7.39
Many reviews mentioned tired and outdated rooms.
Amenities
8.42
Amenities were appreciated but some guests noted missing items.
Value for Money
8.38
Some felt the hotel was overpriced for the quality provided.
Food and Beverage
9.43
Great breakfast received positive remarks from guests.
Overall Experience
8.9
General satisfaction with some areas for improvement highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:52

Property Description

Spacious Suites with Fully Equipped Kitchens
Located off Route 66, Sonesta ES Suites Flagstaff offers spacious suites with fully equipped kitchens, ideal for a comfortable and convenient stay. Each suite features a dining and seating area, a work desk, and ironing facilities, ensuring all your needs are met during your visit.

Seasonal Outdoor Pool and Hot Tub
Enjoy relaxation and leisure with the hotel's seasonal outdoor pool and hot tub. After a day of exploring Flagstaff or attending business meetings, unwind and rejuvenate in the refreshing waters or soothing hot tub, creating memorable moments during your stay.

Complimentary Hot Breakfast and Fitness Center
Start your day right with a complimentary hot breakfast buffet, featuring a variety of delicious items. Additionally, maintain your fitness routine at the hotel's fitness center. Whether you prefer a hearty breakfast or a workout session, Sonesta ES Suites Flagstaff caters to all your needs.

Book your stay at Sonesta ES Suites Flagstaff now and experience comfort, convenience, and exceptional hospitality.

Important information:

Please note that the minimum check-in age is 21 years of age.

When traveling with pets, an extra charge of $75 for stays up to 7 nights; $150 for longer stays appliesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Sep 4, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 562 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
C
Catherine • couple • ca
9
Great value and recommend this hotel.
Pros:

Very clean room, warm welcome at check in. Location is good, close to golf, hiking and the mall. Breakfast was as good as any hotel. Nice kitchen in the room.

Cons:

Our main floor room was too close to the AC unit which was very loud all night. A second floor room would be quiet.

2026-03-28 • via Nuitee
M
Manuel • family_with_children • us
10
2026-03-28 • via Nuitee
K
Karen • couple • us
4
Good location, breakfast ok, and room was clean.
Pros:

The location was great. If we come back that would be the probable reason. Having a dog park and open fields behind the hotel was a great bonus for our dog.
Room was clean.

Cons:

#1. Our sofa was broken and they couldn't fix it. So that left us sitting either in bed or on the bar height chairs that weren't very comfortable.
#2. TV was not working. We did not find that out until we went to turn it on about 6pm. There was no one there that late that could fix it so we had no TV the first night.
#3. Safe was locked and needed to be unlocked by staff; same thing no one there that night to fix it.
#4. Having a full kitchen with stove and larger refrigerator was great. Except ice cube maker did not work; it produced ice that was brown.
#5. Very little stocked in the kitchen. 2 large plates, 2 small plates and 3 bowls. Hardly any pots or pans. The nonstick pan was disgusting and scratched so did not use it. That left us we two aluminum pots to cook with.

2026-03-24 • via Nuitee
L
Lederer • family_with_children • us
10
2026-03-24 • via Nuitee
J
Joeliana • couple • us
10
2026-03-23 • via Nuitee
K
KAREN • couple • us
9
2026-03-21 • via Nuitee
M
Maria • family_with_children • us
9
2026-03-16 • via Nuitee
J
Juan • family_with_children • us
2
2026-03-16 • via Nuitee
S
Sean • couple • us
8
2026-03-12 • via Nuitee
C
Carolina • family_with_children • br
10
2026-02-10 • via Nuitee
Y
YASMINE • couple • us
9
Everything was great and smooth
Pros:

The back view was nice

Cons:

Spider webs

2026-01-26 • via Nuitee
M
Mirna • couple • us
10
2026-01-25 • via Nuitee
R
Rodretta • family_with_children • us
10
Very Comfortable
Pros:

I loved it Me an my family enjoyed our stay it was enough room to accommodate us the Breakfast was Awesome Loved it…

2026-01-25 • via Nuitee
J
Jeremiah • family_with_children • us
9
2026-01-24 • via Nuitee
E
Edward • couple • us
10
2026-01-20 • via Nuitee
R
Renee • couple • us
10
2026-01-19 • via Nuitee
G
Gail • family_with_children • us
3
2026-01-19 • via Nuitee
B
Bryan • couple • us
5
If you have a dog and can tolerate less than great conditions, this place will do
Pros:

Location and plenty of areas to walk dogs

Cons:

The condition of the property is worn out and not maintained well. Ownership isn’t focused spending the dollars needed to keep it in good shape. Room had pee stains and the sofa was chewed up. We left a day early because of this.

2026-01-19 • via Nuitee
X
Xavree • couple • us
10
Pros:

Everything was just wonderful and peaceful

2026-01-15 • via Nuitee
C
Courtney • extended_group • au
8
Spacious two bedroom apartment very clean
Pros:

We had a two bedroom apartment with a full kitchen and two bathrooms made it great for family of four travelling.
The young man on reception was helpful and nice.
The TV in the lounge room didn’t work. I swapped the remotes and even got new batteries from reception. It never worked for the duration of our stay. The kitchen cooking items were limited. I had to ask for a frying pan, tongs and an egg flipper. There was only one other saucepan.
The property was clean and spacious and we were very comfortable.

Cons:

The TV didn’t work in the lounge room. The kitchen had limited cooking utensils and no dishwashing powder.
None of the windows opened for fresh air I had to leave the door open. The breakfast was basic, but the quality was terrible. Powdered Scrambled eggs you could taste the chemicals in them. The porridge and waffles were good though. All of the plates, cups, bowls and cutlery are all Styrofoam and plastic which is very bad for the environment.

2026-01-05 • via Nuitee