Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service from staff, particularly Natasha and Pradeep
Excellent food and kid-friendly options
Cons:
Inconsistent and sometimes negative staff attitude
Value for money is questionable due to additional costs

Categories

Cleanliness
7.81
The service experienced was inconsistent and somewhat lacking, leading to overall disappointment in cleanliness.
Service
9.28
Natasha and Pradeep provided excellent, attentive service throughout the stay.
Location
8.82
Great scenic spot with views, although somewhat isolated, especially in winter.
Room Quality
8.77
Rooms delivered meals timely, with a well-maintained ambiance.
Amenities
8.8
Amenities like shuffleboard and kid-friendly meals were a plus for families.
Value for Money
7.26
Given the $2k cost for 3 days, the feeling of being nickeled and dimed affected perceived value.
Food and Beverage
9.31
Food was highlighted positively, with staff accommodating food allergies effectively.
Overall Experience
8.78
Overall, a good family vacation despite some service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Luxury Waterfront Retreat

Exquisite Dining Experience
Indulge in signature classics and fresh seafood at The Restaurant.

Relaxation and Recreation
Unwind at The Spa or enjoy cabana service at The Pineapple Club.

Convenient Location
Explore nearby attractions and activities, from museums to scenic walks.

Book your stay at Newport Harbor Island Resort for a memorable waterfront getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NPT

Location

Property Video

Guest Reviews

8.6
Based on 1154 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.78
M
Madeleine • family_with_children • us
10
2026-08-11 • via Nuitee
V
Voytyuk • couple • us
10
2026-08-10 • via Nuitee
T
Terry M • family_with_children • us
8
Good not great
Pros:

Great location, lovely scenery. Food & service were very good.

Cons:

The place is sprawling almost too disjointed. Reception staff was incompetent - placed our family in several different areas.

2026-08-07 • via Nuitee
R
Randi • couple • us
2
Extremely expensive and definitely not worth it. Very disappointing. I felt ripped off financially ..basically got a hot
Pros:

Room was comfortable. Cleaning staff were good.
Food in restaurants was very good.

Cons:

Extremely expensive with no amenities.
No concierge.
Everything had an additional cost added to exorbitant room rate.
Pool was so hot that you couldn’t cool off . Filled with young kids so an adult couldn’t even take a swim.

2026-08-06 • via Nuitee
L
Louisa • family_with_children • de
7
2026-08-03 • via Nuitee
A
Alexander Ortiz • solo_traveller • us
8
2026-07-17 • via Nuitee
J
Juliette • family_with_children • us
8
2026-07-16 • via Nuitee
K
Kenneth • family_with_children • us
9
2026-07-15 • via Nuitee
S
Scott • couple • us
9
Overall, we had a great time. The location is great!
Pros:

All Staff and food were great! Outdoor area at the bar on the deck and pool were incredible. The views were incredible.

Cons:

The outside of the hotel is very dated. Could use a fresh coat of a different color paint or siding. The yellow looks terrible. It doesn't do the inside, which is beautiful, any justice. Pineapple bar area is run down and could be updated. We stayed away from there. The cushions on the chairs on the deck near the upper outdoor restaurant/bar area need to be replaced. Many rips, seagull stains and fading. We had a captains room and all of the cushions on our deck were stained and faded. For the price I paid, there should be updated cushions or at least make an effort to have them cleaned. There was also no large mirror in the upstairs suite for the bathroom. Had to go up and down stairs to get ready.

2026-07-14 • via Nuitee
A
Anna • couple • us
3
Pros:

The king room was much smaller than expected, and the bed wasn't actually king-sized. It was also missing some of the listed amenities, such as slippers, and felt very cramped. Our air conditioning didn't work when we arrived. We reported it to reception, and someone came to fix it, but it stopped working again shortly afterward. Even when it did work, the AC unit was extremely large and very noisy, making it difficult to sleep.

Cons:

The swimming pool is very small and always overcrowded with kids, making it almost impossible to swim. The staff is friendly but unprofessional and understaffed for a hotel of this size. As a result, the common areas aren't kept clean, and the restaurant tables are often dirty.

2026-07-09 • via Nuitee
L
Lidia • extended_group • us
4
Pros:

Property is pretty and quiet

Cons:

We were given a moldy, recently flooded room with a bad smell in the bathroom. I had to complain to be moved. The management had some clothing I left behind I the move and it took over 2 hours to track it down. All I got was a sorry. I expected more from a resort. Staff are nice but management is lacking

2026-07-07 • via Nuitee
T
Tanja • couple • us
5
With better service, improved upkeep of the common areas, and more attentive supervision around the pool, the resort cou
Pros:

Location and general set up of the property is nice.

A few team members truly stood out: Allison in the restaurant, who provided exceptional service, and the friendly, customer-focused valet staff.

Cons:

The resort felt significantly overpriced, especially considering its size, amenities, and overall experience. During our stay, the pool area was dominated by unsupervised children who were constantly jumping, splashing, and being very loud. Many parents did not seem to supervise their children, and there was no visible staff member or lifeguard present to help maintain a relaxing atmosphere.

The lobby was also overcrowded due to multiple wedding events, and tables were often left uncleared after guests departed, giving the common areas an untidy appearance. Given the premium holiday weekend rates, I expected a much higher level of service. Unfortunately, the staff generally seemed disengaged. We were never approached to order drinks while relaxing by the pool or even while sitting at the bar, which was disappointing for a resort of this price point.

2026-07-06 • via Nuitee
M
Mirjana • couple • us
10
2026-07-04 • via Nuitee
D
David • solo_traveller • us
9
2026-06-30 • via Nuitee
J
Janis • extended_group • us
10
Nice spot to spend time together
Pros:

Clean, easy access, good food choices, location, shuttle services

Cons:

Nothing, all was good

2026-06-29 • via Nuitee
D
Dimitrios • family_with_children • us
10
We come and stay here a couple times a year and we just spent Father’s Day weekend here with our two young kids. Staff g
Pros:

The property is not only clean, it’s very family friendly, the grounds are gorgeous and the location is perfect!

Cons:

There’s nothing I didn’t like. Everything was perfect.

2026-06-22 • via Nuitee
E
Erika • couple • us
7
Nice stay but overpriced for the value
Pros:

The pool, clean, renovated, nice views

Cons:

Overpriced for the accomodations , parking is too expensive

2026-06-22 • via Nuitee
A
Abzal • extended_group • kz
10
Very nice hotel with exceptional location and views , it’s quiet with a pleasant atmosphere, there is nice cafe, and the
Pros:

The room was very well designed and equipped

Cons:

The suitcase wheels get stuck on the carpeted flooring

2026-06-21 • via Nuitee
V
vivien • extended_group • gb
10
2026-06-19 • via Nuitee
G
Gary • couple • gb
9
Pros:

Great location great staff

2026-06-16 • via Nuitee