Hampton Inn & Suites Charlottesville at the University

Hotels
Hampton Inn
9 (373 reviews)
900 West Main Street , Charlottesville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Superior location
Great amenities
Helpful staff
Comfortable stay
Cons:
Poor cleanliness
Rude service experience
High costs

Categories

Cleanliness
8.09
Multiple mentions of unclean rooms and lack of proper housekeeping.
Service
10
Generally positive experience with staff, though some had issues with rudeness.
Location
9.56
Excellent location near attractions and university.
Room Quality
8.6
Some complaints about rooms, but positive aspects regarding upgraded suite.
Amenities
9.55
Strong mention of amenities and facilities.
Value for Money
8.08
Comments on high price for quality received.
Food and Beverage
9.04
Breakfast mentioned positively, but limited comments overall.
Overall Experience
9.09
Mixed feelings about the stay; some good experiences, but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:05

Property Description

Convenient Location

Located across the street from the University of Virginia, Hampton Inn & Suites Charlottesville at the University offers easy access to nearby attractions.

Comfortable Accommodations

Guest rooms are equipped with modern amenities including free Wi-Fi, flat-screen cable TV, and a cozy lounge chair for relaxation.

On-Site Amenities

Enjoy the convenience of an on-site gym, business center, and laundry facilities. Start your day with a complimentary hot breakfast and take advantage of the free airport shuttle service.

Book your stay at Hampton Inn & Suites Charlottesville at the University for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHO

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 373 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.08
Food and Beverage: 9.04
Overall Experience: 9.09
P
Pamela couple us
10
2026-01-31 via Nuitee
A
Amy solo_traveller us
10
2026-01-23 via Nuitee
D
Deborah couple us
9
Very nice accomodations, close to hospital for convenience.
Pros:

Did not eat breakfast. Fasting for test.

2026-01-19 via Nuitee
W
Wendell couple us
10
Pros:

The location is terrible we had to pay $15 a day for parking and then $75.00 for a 10lb service dog 🐕‍🦺 really.

2026-01-19 via Nuitee
S
Sandra couple us
9
2026-01-19 via Nuitee
F
Furlich couple us
7
It was aight
Pros:

Superior location

Cons:

Loud ground floor street facing room. Would have liked an ice bucket and the staff couldn't get one

2026-01-01 via Nuitee
A
Aylor solo_traveller us
10
2025-12-21 via Nuitee
L
Laurie couple us
8
Would stay again if the need arises!
Pros:

Location and amenities.

Cons:

A little too close to students. A bit noisy at night.

2025-12-06 via Nuitee
V
Valerie solo_traveller us
10
Pros:

The staff, the amenities, the location to the hospital

Cons:

The bed was too high and too soft for handicapped people.

2025-12-04 via Nuitee
D
Delgado couple us
10
2025-11-28 via Nuitee
G
Guillermo couple sv
8
2025-11-28 via Nuitee
K
Karen couple us
9
2025-11-08 via Nuitee
C
Christine couple us
5
The rate was definitely too high for the type of hotel it is..
Pros:

Very rude unhelpful front desk. Specifically, the white older female, she was extremely rude when I called to ask a question regarding checkin, btw unprovoked. She also is unkempt, not a good look in the hospitality business!
Zero customer service and her trainee a white middle aged male was not the best either. They obviously disregarded my request for a quiet room because they put us right by the elevator. You need to do better!!!!!

Cons:

See my notes above
I unfortunately overpaid for this stay!!
Poor customer service

2025-10-30 via Nuitee
R
Rafael couple us
10
Pros:

Perfect place to relax!

2025-10-30 via Nuitee
M
Monica couple us
10
Comfortable
Pros:

Excellent hospitality and facilities!

2025-10-30 via Nuitee
L
Laney couple us
5
Cons:

We arrived at 2:15 and asked if we could check in early. We were told that there was a room available--but there was an early check-in fee of $75.00. That soured the rest of our visit.

2025-10-29 via Nuitee
K
Kristopher extended_group us
3
Probably wont stay again.
Pros:

The breakfast was fine and the location was great.

Cons:

There were spider webs in the corners of the room and on the bottom of some of the light fixtures. Looks like the beds had been made, but not room not fully cleaned.

2025-10-22 via Nuitee
D
David couple us
10
2025-10-16 via Nuitee
C
Christophe solo_traveller ch
3
Poor service for a high price.
Pros:

The location.

Cons:

The bed was not made, the towels were not replaced, the room was not cleaned.

2025-10-12 via Nuitee
D
Douglas
4
Pros:

Arrived 30 min before ‘official’ check in time. Had to wait for a room that was probably already ready. Petty BS!

2025-10-11 via Nuitee