Menger Hotel

Hotels
8.5 (2916 reviews)
204 Alamo Plaza , San Antonio , us
+1 210-223-4361

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decor
Cons:
Moldy smell
Outdated service
Minor plumbing issues

Categories

Cleanliness
7.75
Some reviews mention issues such as moldy rooms and plumbing problems.
Service
9.25
Generally friendly and helpful staff, but some complaints about service being outdated.
Location
9.25
Excellent location near the Alamo and Riverwalk, as highlighted in several reviews.
Room Quality
7.75
Rooms were comfortable but had issues such as cold temperatures and small showers.
Amenities
8.75
Historic charm and aesthetic are praised; minor issues like plumbing were noted.
Value for Money
8.25
Considered somewhat expensive, but a decent experience for the price.
Food and Beverage
8.25
Good coffee noted but limited options for food, especially non-dairy.
Overall Experience
8.75
Overall, a lovely stay with historical charm; some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:50

Property Description

Historic Hotel with Prime Location
Located next to the Alamo and the River Walk, Menger Hotel offers a blend of history and modern comfort. Enjoy a meal at the Colonial Room Restaurant or take a dip in the outdoor pool.

Charming Amenities
Relax in the courtyard garden or stay active in the gym. With free WiFi, cable TV, and coffee makers in guest rooms, your stay is sure to be convenient and comfortable.

Convenient and Central
Adjacent to Rivercenter Mall and close to popular attractions like the San Antonio Zoo and Botanical Garden, Menger Hotel is the perfect base for exploring the city. Book now for an unforgettable stay!

Important information:

Please note that special conditions apply to guests booking more than 3 rooms. Contact the property for further details.

Pets may not be left unattended.

While staying at The Menger Hotel it is required you park Valet. Valet parking is an additional charge.

Valet Parking is available for a fee of $49/night. Only valet parking is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for US$20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.5
Based on 2916 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
K
Kristena • couple • us
3
We booked a king room with a kitchenette and were downgraded to a double bed with no kitchenette and a broken shower tha
Pros:

It’s a gorgeous spot and conveniently located

Cons:

Not very great customer service

2026-08-08 • via Nuitee
T
Tour65006286325 • Family • Greenville, South Carolina
10
Menger and Staff 💕
Pros:

Front desk, Teagan was amazing! Super friendly and helpful! Great hotel

2026-08-07 • via Tripadvisor
E
Eduardo7676 • Family
8
Good but old
Pros:

The hotel is amazing, an historical place that must be seen. Rooms are big and comfortables. I do not rate with 5 stars because some things are unacceptable:
- Check in. 25 minutes waiting in the queue. 5 desks for check in but only 2 people working, and 10 people waiting to be attended. The lady at the check in was not very kind also, seems to be overloaded.
- The fitness center. It is impossible that a hotel of this category can call fitness center to that small rooms with so few equipment. Please do not say that you have fitness center, improve it or remove. It would be better to give a coupon for a near gym that call this fitness center.
- Price for parking is very expensive, 60 usd per day seems an abuse.
This is my second time here, but I guess that having seen the place, next time I would search for something better in the area

2026-08-07 • via Tripadvisor
G
Gloria • couple • us
10
2026-08-07 • via Nuitee
H
Helen • extended_group • gb
8
Lovely hotel but could do with a facelift
Pros:

Central location and historic feel

Cons:

It is by definition a little dated but the rooms could do with a little spruce up and the Air conditioning wasn’t working efficiently

2026-08-07 • via Nuitee
N
Niemeyer • solo_traveller • us
10
Pros:

Excellent service, the hotel was amazing and lots of history also excellent location

Cons:

I which the pool was open later but that's it every thing else was exceptional

2026-08-06 • via Nuitee
R
Rayane • solo_traveller • fr
9
2026-08-06 • via Nuitee
A
Anna Laura • family_with_children • us
10
2026-08-06 • via Nuitee
R
Recio • solo_traveller • us
8
2026-08-06 • via Nuitee
L
Linda • family_with_children • us
8
Fun trip
Pros:

Didn't eat breakfast.

Cons:

Nothing really bother me

2026-08-05 • via Nuitee
S
Stephen • family_with_children • us
5
Ensure AC and elevator are working throughout hotel before booking.
Pros:

Bed was comfortable, room was vintage, hotel is beautiful inside, location was perfect!

Cons:

No A/C in main areas / hallways, elevator broken, couldn't bring luggage cart to room, broke out into sweat due to far walk from where cart was blocked, step up into bathroom, $59.00 to park!

2026-08-05 • via Nuitee
K
Kervin • family_with_children • us
8
2026-08-05 • via Nuitee
M
Mony Ru • solo_traveller • us
7
Pros:

La ubicacion, la antigüedad, parece un museo esta muy padre

Cons:

El aire acondicionado no servía estaba muy caliente, y dijeron que asi se pone por que es viejo y estaba lleno el hotel, esa respuesta esta muy mal.

2026-08-05 • via Nuitee
R
Roxanne • solo_traveller • us
10
Wonderful place
Pros:

It was clean, comfortable, and everything was walking distance.

2026-08-05 • via Nuitee
E
Elisa • couple • us
5
Beautiful old hotel, but needs better upkeep.
Pros:

Loved the history and location of this place. Bed was comfortable and clean. Room temp was good. The gentleman at valet that brought us our car after we checked out was very courteous. He carried our heavy luggage and was very friendly. He was the best person I met there. Unfortunately didn’t get his name. Hope he gets promoted though.

Cons:

Room was VERY dusty. Mini fridge was dirty. Mold was on the wall and ceiling in the bathroom. No vent in the restroom, but we cracked the window during our showers. Water temp was unstable. Shower kept turning really hot and really cold. Room did not have a microwave. Had trouble with the phone. The number for room service didn’t work, so we called the front desk and they transferred us, it immediately hung up. There was a dusty coffee maker that had no where to be plugged in. The main light to the room had burnt out light bulbs. Halls were very hot. At check in, the older gentleman at the front desk was not very helpful. The elevator we took to floor 3 was the wrong one. We walked in the direction of our room and were met with a staircase and we had a cart. There was no way around it. We eventually found another elevator downstairs that took us to a part of floor 3 that did not have any stairs, thankfully.

2026-08-05 • via Nuitee
J
Janice Lynn • solo_traveller • us
10
Thoroughly enjoyable!
Pros:

Perfect location, helpful staff, historical hotel and bar.

2026-08-04 • via Nuitee
L
laetitia • family_with_children • fr
3
Décevant - Heureusement que l emplacement est exceptionnel tout le reste n est pas à la hauteur d un 4 étoiles
Pros:

L emplacement

Cons:

Accueil froid et peu aimable - salle de bain abîmée nous avons du chambre de chambre - hôtel vieillissant - service voiturier très cher

2026-08-04 • via Nuitee
J
Jaymie • couple • us
8
Clean, friendly staff, historical, good stay for value, would stay again
Pros:

I think the hotel was a cool historic atmosphere. Lots of memorabilia. The staff is very friendly in all areas. Hotel is knowingly dated but is clean and had no issues. I felt safe and wasn’t concerned with anything. Alamo, Ripleys, food and shopping is literally right out front,next door and around the corner. Extremely close for walking and no need to take your car out of valet which was a plus.

Cons:

Beds are a little hard and I had to look around for the towels (in cabinets under sink). Also not many plug outlets near beds for charging phones and my husbands CPap machine. Walls are a little thin. But still would stay here again. Nothing that would make me upset about the stay.

2026-08-04 • via Nuitee
R
Ranndy • couple • us
10
Amazing
Pros:

Historic

Cons:

We didn’t have a microwave and we repeatedly saw unregistered guests upstairs

2026-08-04 • via Nuitee
J
Jose • solo_traveller • us
10
2026-08-04 • via Nuitee