Menger Hotel

Hotels
8.5 (2684 reviews)
204 Alamo Plaza , San Antonio , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decor
Cons:
Moldy smell
Outdated service
Minor plumbing issues

Categories

Cleanliness
7.75
Some reviews mention issues such as moldy rooms and plumbing problems.
Service
9.25
Generally friendly and helpful staff, but some complaints about service being outdated.
Location
9.25
Excellent location near the Alamo and Riverwalk, as highlighted in several reviews.
Room Quality
7.75
Rooms were comfortable but had issues such as cold temperatures and small showers.
Amenities
8.75
Historic charm and aesthetic are praised; minor issues like plumbing were noted.
Value for Money
8.25
Considered somewhat expensive, but a decent experience for the price.
Food and Beverage
8.25
Good coffee noted but limited options for food, especially non-dairy.
Overall Experience
8.75
Overall, a lovely stay with historical charm; some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:50

Property Description

Historic Hotel with Prime Location
Located next to the Alamo and the River Walk, Menger Hotel offers a blend of history and modern comfort. Enjoy a meal at the Colonial Room Restaurant or take a dip in the outdoor pool.

Charming Amenities
Relax in the courtyard garden or stay active in the gym. With free WiFi, cable TV, and coffee makers in guest rooms, your stay is sure to be convenient and comfortable.

Convenient and Central
Adjacent to Rivercenter Mall and close to popular attractions like the San Antonio Zoo and Botanical Garden, Menger Hotel is the perfect base for exploring the city. Book now for an unforgettable stay!

Important information:

Please note that special conditions apply to guests booking more than 3 rooms. Contact the property for further details.

Pets may not be left unattended.

While staying at The Menger Hotel it is required you park Valet. Valet parking is an additional charge.

Valet Parking is available for a fee of $49/night. Only valet parking is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for US$20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.5
Based on 2684 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
E
entenao • solo_traveller • mx
9
Excelente ubicación
Pros:

La ubicación es excelente el lugar muy tranquilo hasta el último día me di cuenta que el river estaba a 30 segundos y antes de eso caminaba 5 minutos pero muy buena experiencia y lo colonial del hotel es extraordinario lo único que si pueden cambiar es la cama son poco malas

Cons:

Solamente la cama no me gusto porque dicen que el hotel es viejo pero para ser viejo es genial y el precio es bueno

2026-06-07 • via Nuitee
D
Dana • family_with_children • us
10
Pros:

Loved the history in the hotel! Loved that the mall, riverwalk, Alamo were next door and so much to do round the hotel.

Cons:

The restroom in room. The shower faucet leaked and bathroom stunk.

2026-06-06 • via Nuitee
E
Enrique • solo_traveller • us
9
Staying here is living history
Pros:

The location just couldn’t get any better, the Hotel’s name and history is a beautiful a bit old hotel.

Cons:

Perhaps just the room I stayed in the ac vent was very loud and very strong breeze, and I wasn’t able to adjust it.

2026-06-06 • via Nuitee
L
LaNita • couple • us
9
2026-06-06 • via Nuitee
D
Donald • solo_traveller • us
10
Pros:

I give this hotel a big thumbs up 👍

2026-06-06 • via Nuitee
S
Susan • extended_group • us
10
Beautiful historic hotel with friendly staff- great location
Pros:

Staff was so welcoming and enjoyed telling us about the rich history. We’ve stayed there before and like it.

Cons:

Valet is expensive

2026-06-05 • via Nuitee
M
Mazen • solo_traveller • sa
3
I am not recommending this hotel and never go there again.
Pros:

The location.

Cons:

Wasn't clean. The bed, the room, ...

2026-06-05 • via Nuitee
F
Francisco • family_with_children • es
9
2026-06-05 • via Nuitee
S
Savanah • couple • us
1
Sweaty and tired of walking to find a room
Pros:

The pool

Cons:

Room was extremely hard to find and had a ugly view looking at the building

2026-06-05 • via Nuitee
R
Ricco • solo_traveller • us
10
2026-06-05 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-06-04 • via Nuitee
A
Anna • solo_traveller • us
10
2026-06-04 • via Nuitee
R
Rob • couple • gb
9
lovely atmosphere and great location
Pros:

fantastic location beside the alamo. much cheaper car parking available nearby (use Houston road garage - which is state owned and $10 max overnight - pay on exit with no messing about)

Cons:

annoying dripping shower

2026-06-04 • via Nuitee
B
Bareld • couple • nl
9
2026-06-04 • via Nuitee
D
Dakhota • couple • us
1
Cons:

Dirty! Everything was wrong with this hotel. I got bit 8-10 times by bugs in the bed. Staff was very rude. The AC didn’t work in the first room so we moved and it was hot in that room as well. The water went from hot to cold and wouldn’t stay at one temperature. There was mold in the fridge. I had asked for new sheets and towels and they had thrown away my pants and sat the bag of trash with the pants and blankets out side of our door over night.

2026-06-04 • via Nuitee
A
Alice • couple • us
10
We always enjoy our time at Th Menger!
Pros:

We love the history and atmosphere.

Cons:

No housekeeping for us and we had to ask for coffee pods and new coffee cups at the front desk and we were only given one coffee cup.

2026-06-04 • via Nuitee
S
Stefanie • couple • de
10
2026-06-04 • via Nuitee
G
Gerardo • solo_traveller • us
4
Disappointed!!!!!!!!!!
Pros:

It's a perfect location for the value

Cons:

The location

2026-06-03 • via Nuitee
B
Brandon • solo_traveller • us
8
Pros:

Location and history is very cool!

Cons:

Shower was very short making it difficult to get ready for the day.

2026-06-03 • via Nuitee
A
Adolfo • solo_traveller • us
8
Nice
Pros:

Nice

Cons:

I was please d

2026-06-03 • via Nuitee