Menger Hotel

Hotels
8.5 (2423 reviews)
204 Alamo Plaza , San Antonio , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decor
Cons:
Moldy smell
Outdated service
Minor plumbing issues

Categories

Cleanliness
7.75
Some reviews mention issues such as moldy rooms and plumbing problems.
Service
9.25
Generally friendly and helpful staff, but some complaints about service being outdated.
Location
9.25
Excellent location near the Alamo and Riverwalk, as highlighted in several reviews.
Room Quality
7.75
Rooms were comfortable but had issues such as cold temperatures and small showers.
Amenities
8.75
Historic charm and aesthetic are praised; minor issues like plumbing were noted.
Value for Money
8.25
Considered somewhat expensive, but a decent experience for the price.
Food and Beverage
8.25
Good coffee noted but limited options for food, especially non-dairy.
Overall Experience
8.75
Overall, a lovely stay with historical charm; some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:50

Property Description

Historic Hotel with Prime Location
Located next to the Alamo and the River Walk, Menger Hotel offers a blend of history and modern comfort. Enjoy a meal at the Colonial Room Restaurant or take a dip in the outdoor pool.

Charming Amenities
Relax in the courtyard garden or stay active in the gym. With free WiFi, cable TV, and coffee makers in guest rooms, your stay is sure to be convenient and comfortable.

Convenient and Central
Adjacent to Rivercenter Mall and close to popular attractions like the San Antonio Zoo and Botanical Garden, Menger Hotel is the perfect base for exploring the city. Book now for an unforgettable stay!

Important information:

Please note that special conditions apply to guests booking more than 3 rooms. Contact the property for further details.

Pets may not be left unattended.

While staying at The Menger Hotel it is required you park Valet. Valet parking is an additional charge.

Valet Parking is available for a fee of $49/night. Only valet parking is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for US$20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.5
Based on 2423 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
Y
Y3724JJdeborar Family
10
190 year anniversary of the Alamo
Pros:

Absolutely wonderful hotel and staff

2026-03-07 via Tripadvisor
V
V6365IUjeremyr Family
10
190 year anniversary of the fall of the Alamo
Pros:

Wonderful hotel and staff and closest to the Alamo

2026-03-07 via Tripadvisor
R
Roam39592867872 Family
8
Amazing Start to an Amazing Stay
Pros:

Our visit to the historic Menger Hotel started off on a great note thanks to the valet team. Leilah and Joel provided amazing service right from the moment we arrived. They were friendly, professional, and made the whole arrival process smooth while helping with our bags and getting us settled in. They really set the tone for a great experience.

The hotel itself is beautiful and full of history, which makes it feel like stepping back in time. It’s also in an incredible location downtown right next to The Alamo and just a short walk to the San Antonio River Walk, where you can find great restaurants, bars, and shops. There’s so much to explore nearby, which makes it perfect whether you’re visiting for sightseeing or a night out downtown.

2026-03-07 via Tripadvisor
V
valdol2026 Couples
10
Great time
Pros:

Loved everything about the experience, sam the manager made it so easy. Great service and nice smile

2026-03-07 via Tripadvisor
J
Janis couple us
9
Early frustration with locating the hotel aside, our stay at the Menger Hotel was very enjoyable. T
Pros:

Cleanliness was superb through the hotel and surrounding grounds; especially for an old establishment. Room accommodations were comfortable and relaxing
Breakfast buffet was excellent.

Cons:

Area construction presented challenges with proper driving directions upon arrival. In addition, hotel desk could not give helpful directions. Wasted time to finally discover a simple route from 35 South

2026-03-07 via Nuitee
2
294acb Couples
10
Great service
Pros:

Savannah provided excellent valet service during my stay at the Menger Hotel. She was pretty friendly and very helpful. She handled everything quickly and smoothly, which in my experience is hard to find when i choose to valet my vehicle. 10/10 experience at the Menger, Great job Savannah

2026-03-06 via Tripadvisor
8
837dorotheab Friends getaway
10
Great Service
Pros:

Your staff accommodated our needs in taking great care of us and our vehicle. Thanks again!

2026-03-06 via Tripadvisor
D
Dreamer63665814651 Business
10
Business Travel
Pros:

Pleasant stay. Katie in valley was very attentive!

2026-03-05 via Tripadvisor
A
Ayerim couple us
10
2026-03-05 via Nuitee
J
Jose couple us
10
2026-03-05 via Nuitee
S
StaceyHolder14 Couples
10
Awesome service!
Pros:

Excellence from valet to check-in. Faith was attentive and easy to communicate our driving needs. Eric checked us in and gives immediate and awesome service at the front desk! Hotel has plenty of indoor historical sites, very close to the mall entrance and riverwalk amenities. Highly recommend!

2026-03-04 via Tripadvisor
K
katherinegE4227YW Friends getaway
10
The Menger March 2026
Pros:

My experience was great especially the valet parking attendants, so helpful. Been a long time since I got 5 star treatment from valet. They even asked if we wanted water bottles for the road. Great 👍🏻 service all the way around. The menger is truly an historic gem!

2026-03-04 via Tripadvisor
J
Jenny extended_group us
8
It was a great place to stay, was amazingly beautiful and the location was top notch.
Pros:

I loved the art and the old architecture. It is a really cool looking hotel.

Cons:

The parking of course, valet was a little pricy and I wish there were clear instructions on how to get close to drop off and then you can go find parking.

2026-03-04 via Nuitee
H
Herrera couple us
1
Bunch of college kids, traffic backed up to the max, smelly, moldy.
Pros:

Nothing

Cons:

Everything

2026-03-04 via Nuitee
R
Roberto couple us
9
Enjoying
Pros:

Original fantastic

Cons:

History

2026-03-03 via Nuitee
M
Maria family_with_children us
7
Not bad
Cons:

Restroom sink was very slow draining and the shower was not good water would get hot hot then vol cold not good

2026-03-03 via Nuitee
E
elizabeth couple us
6
Historic
Pros:

It is a great location to the Alamo and the River Walk. The staff was friendly and helpful. Great history and old school comfortable decor. Not the usual sterile IKEA like set up you see these days. The pool was lovely with towels and heated!

Cons:

The lack of accessible plugs for charging our electronics (particularly next to the bed). A step up into the bathroom that might break a leg if you forget about it in the night. Room was small.

2026-03-02 via Nuitee
C
Chelsey couple us
10
10 out of 10 experience but needs more appliances a.k.a. microwave in hotel room
Pros:

The history is just beautiful and looks elegant!!!
Me and my partner had a wonderful time!
The cleaning ladies were very kind, giving extra towels
And the bar tenders were amazing!!!!

Cons:

If I had to change a few things, I would definitely add a hot tub in the pool area
A microwave in every hotel room
And refurbish the bathtubs

2026-03-02 via Nuitee
O
Ocasio couple us
8
2026-03-02 via Nuitee
A
agnieszka couple us
4
Just a quick visit
Pros:

Beautiful HIstoric hotel , we like the decor and overall charm.

Cons:

Our room was just ok, too small for the price, could not get good sleep because room was close to elevators and there was no isolation on the door you could here everything and everyone walking and talking,I paid for 2 king size bed rooms,my friends room was so much bigger, same price I paid ours was not worth the price,very disappointed. Parking too expensive 60 dollars, which was not mention in the hotel description......we stayed different hotels on River walk and I feel like this one is nice but not the best value for the money. Definitely not stay again.

2026-03-01 via Nuitee