Holiday Inn Express - Concepcion by IHG

Hotels
•
Holiday Inn Express
9 (3148 reviews)
Av. San Andres #38 , Concepción , CL
+56 41 248 9300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Comfortable beds
Varied breakfast options
Friendly staff
Clean facilities
Good location
Cons:
Pool cleanliness
Noise disturbances from other guests
Lack of adequate restaurant options
Room temperature issues

Categories

Cleanliness
9.33
Most reviews mention high cleanliness standards with phrases like 'muy limpio' and 'impecable'.
Service
9.3
Multiple reviews highlight the kindness and attentiveness of the staff.
Location
9.34
The hotel is noted for its excellent location near major attractions, such as a mall.
Room Quality
8.79
General comfort is noted, though some rooms were reported to be too hot or dark.
Amenities
8.82
Amenities mentioned include pools and breakfast service, but issues with cleanliness of the pool were noted.
Value for Money
8.78
Guests found the services overall satisfactory, but some found the food options lacking.
Food and Beverage
8.33
Breakfast options are varied and fresh, but guests expressed disappointment with the dinner service.
Overall Experience
9.3
Positive feedback with comments like 'perfect', 'buena experiencia', and 'todo muy bien'.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:10

Property Description

Spacious Rooms and Outdoor Pool: Holiday Inn features spacious rooms with modern amenities and an inviting outdoor swimming pool, perfect for relaxation and enjoyment during your stay.

Convenient Location: Situated just a short 2 minutes´ drive from Concepcion´s airport and adjacent to Plaza Trébol Shopping Mall, Holiday Inn Express Concepcion offers easy access to transportation and entertainment options.

Delicious Dining Options: Start your day with a delicious breakfast served each morning and explore the variety of prepared dishes, sandwiches, and drinks available at the Innporio cafeteria, ensuring a satisfying dining experience throughout your stay.

Book your stay at Holiday Inn Express Concepcion now and enjoy a comfortable and convenient experience with top-notch amenities and services.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

In light of COVID-19 and for precautionary measures, the swimming pool is open with time and people restriction, with prior reservation in the front desk. Jacuzzi remains closed.

Due to government regulation, there is a maximum capacity of people simultaneously in the breakfast area, so you must register a specific time for breakfast at the front desk upon arrival. In addition, there are specific service protocols that must be carried out, such as plastic containers, among others.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3148 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
E
Eduardo • family_with_children • cl
8
Pros:

Todo bien (el desayuno puede mejorar bastante).

2026-10-30 • via Nuitee
A
ALE MIGONE • family_with_children • ar
8
Pros:

La ubicación, habitaciones amplias

Cons:

Desayuno, ha decaído bastante. Y el restaurante bufete pocas opciones rápidas como por ejemplo UN SANDWICH

2026-10-30 • via Nuitee
M
Miguel Angel • family_with_children • cl
10
Pros:

Muy buena atención, todo limpio y buenas instalaciones

2026-10-30 • via Nuitee
P
Pablo • couple • cl
10
2026-10-29 • via Nuitee
R
Rodrigo • couple • cl
10
Excepcional
Pros:

Excelente el desayuno y la ubicación extraordinaria

Cons:

Nada, todo súper

2026-10-28 • via Nuitee
M
Maira Ibarra • family_with_children • cl
10
Excelente estadía
Pros:

Tamaño y distribuición de la habitación. Limpieza de la habitación y los espacios comunes.

Cons:

Todo estuvo bien.

2026-10-27 • via Nuitee
M
miguel • couple • cl
8
tranquila
Pros:

el desayuno mas que suficiente
la ubicacion buena

Cons:

al baño le falta ducha de telefono

2026-10-27 • via Nuitee
A
Alejandro • family_with_children • cl
10
Muy buen hotel
Pros:

El excelente trato del personal

Cons:

El Wi fi no era bueno

2026-10-26 • via Nuitee
P
Patricio • solo_traveller • cl
9
2026-10-26 • via Nuitee
P
parra soto • couple • cl
10
2026-10-26 • via Nuitee
C
Celia • family_with_children • ec
10
Pros:

La habitacitaciones

Cons:

Nada

2026-10-25 • via Nuitee
C
Cecilia • solo_traveller • cl
3
Los desaciertos de los recepcionistas frente a lo cuales no responde nadie
Pros:

Tranquilidad

Cons:

El mal rato que subsiste por cuanto debiendo haber cancelado $85.000 por una noche de alojamiento , me giraron $350.000 de mi trajera de débito, suma que transcurrido una semana no me ha sido reembolsada.

2026-10-24 • via Nuitee
M
Maria Fernanda • family_with_children • cl
10
buena ubicacion, habitaciones confortables
Pros:

la habiatacion muy comoda para una familia de 4 (2 niños), el desayuno excelente, la atención del personal muy agradable

2026-10-21 • via Nuitee
F
Francisco • family_with_children • cl
10
2026-10-19 • via Nuitee
M
Maren • family_with_children • cl
10
2026-10-19 • via Nuitee
J
Julio • couple • cl
10
Tranquila
Pros:

Cama buena

Cons:

El desayuno con hotel a plena capacidad no tiene iguales las comodidades

2026-10-19 • via Nuitee
F
fernando • solo_traveller • cl
10
Pros:

La atención muy amable de todo el personal, eso es fundamental y se logra a cabalidad. También el desayuno ordenado y muy bueno.

Cons:

Nada

2026-10-18 • via Nuitee
J
jeremy Scott • solo_traveller • cl
8
2026-10-16 • via Nuitee
M
Max • solo_traveller • cl
7
2026-10-15 • via Nuitee
C
Curtis • couple • us
10
Will use again without hesitation, stay was first rate.
Pros:

Clean, high quality, convenient location

2026-10-10 • via Nuitee