Sandman Signature Ottawa Airport Hotel

Hotels
Sandman Hotel Group
8.4 (2023 reviews)
250 West Club Hunt Road , Ottawa , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Convenient location
Pet friendly
Cons:
Expensive
Insects in room
Coffee maker issues
Poor mattress

Categories

Cleanliness
7.4
Multiple reviews mentioned cleanliness positively, but issues like dirty coffee makers and insects affected the overall sentiment.
Service
9.4
Many reviews praised the staff for their helpfulness and professionalism.
Location
8.9
Conveniently located close to the airport and various amenities.
Room Quality
8.4
Rooms generally described as clean and spacious, though some complaints about mattress comfort.
Amenities
8.4
Offered decent amenities, but some issues with coffee makers and the lack of body lotion.
Value for Money
7.9
Some guests feel prices were high given the experience, particularly regarding issues with cleanliness.
Food and Beverage
7.9
Not much positive mention of food services, but free coffee/tea was appreciated.
Overall Experience
8.9
Many enjoyed their stay despite some complaints, highlighting memorable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:57

Property Description

Luxurious Accommodation
Sandman Signature Ottawa Airport Hotel offers elegant 4-star accommodation just 2 km from Ottawa Macdonald-Cartier International Airport. The air-conditioned rooms are well-equipped with modern amenities, ensuring a comfortable stay for guests. Some rooms even feature a fully equipped kitchen, perfect for longer stays.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. The hotel also boasts a shared lounge, a restaurant, and a bar, providing ample spaces for relaxation and dining options.

Nearby Attractions
Located just a short distance from TD Place Stadium and the Canadian War Museum, Sandman Signature Ottawa Airport Hotel is the ideal choice for travelers interested in exploring the city's popular attractions. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2023 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8.9
K
Kristýna couple cz
9
2026-07-25 via Nuitee
S
Sophia couple ca
10
Pros:

Amazing staff

2026-07-25 via Nuitee
O
Ozair couple ca
9
2026-07-25 via Nuitee
M
mesaed couple sa
3
Cons:

Hotel near airport, we arrived no one was at record and no one helped with our luggage

2026-07-25 via Nuitee
W
W solo_traveller ca
5
Pros:

Was easy to get to with a lot of restaurants around it for meals. Staff were pleasant and room was clean.

Cons:

Very old room. Ironing board was broken, coffee machine was broken and the body wash kept falling off the wall. Mattress was very old with springs poking through the upper pillow top. Pull out couch was listed as a feature, so obviously people would expect that there were sheets available to use on it. There was only one flat sheet...that mattress was awful. Just a very old and tired room. For the cost of staying there, next time I would look elsewhere.

2026-07-23 via Nuitee
K
Kiwifan17 solo_traveller ca
7
Would definitely stay here again -- please build more locations throughout greater Ottawa area!
Pros:

Chose the Sandman hotel brand after a previous excellent experience nearly 20 years ago in Regina, SK. First time at Ottawa location, which a staff member told me had been open for about five years and is currently the only location in Ottawa.

- Great location on West Hunt Club near Merivale: surrounded by walkable restaurants and shops in surrounding plazas and Costco with gas bar very close by.
- Sufficient outdoor free parking, even when busy.
- Very comfortable bed! Regretted the next Ottawa hotel I stayed at for its much less comfortable bed but needed to change locations for personal reasons.
- Kitchenette with sink, medium bar fridge and microwave in room. Basic dishes and cleaning supplies provided.
- Very tall ceilings and room designed with separate bedroom far back from hallway beyond living area and kitchen so it was extremely quiet. No overhead noise from other guests. Slept very well without hearing airplanes overhead.

Cons:

- Elevators were under frequent repair with only one or none available at various times in my short two-night stay. This was apparently due to a flooding situation a couple of weeks earlier (perhaps related to extreme weather?) so may not have been the fault of the hotel per se but definitely inconvenient for all visitors and staff.

2026-07-22 via Nuitee
L
Lina couple ca
10
2026-07-22 via Nuitee
D
Donna extended_group ca
8
Aside from having to sleep on the pull-out, I enjoyed my stay.
Pros:

Staff is very friendly, and the service and food in the restaurant is very good.

Cons:

Your pull-out couch is Very Uncomfortable. It was like sleeping on a bunch of steel bars.

2026-07-22 via Nuitee
J
Jessica family_with_children ca
8
2026-07-21 via Nuitee
C
Charli-Ann solo_traveller ca
10
2026-07-21 via Nuitee
M
Margaret couple ca
7
Pros:

Location close to the airport was good though noisy

2026-07-21 via Nuitee
A
ANNE MURIELLE solo_traveller ca
10
2026-07-20 via Nuitee
R
Ryan family_with_children ca
10
2026-07-20 via Nuitee
C
Clairance solo_traveller ae
9
Pros:

Staff was very helpful, if im not mistaken it was Talib who assisted me.

2026-07-20 via Nuitee
N
Narges solo_traveller ca
9
2026-07-19 via Nuitee
D
Dianne couple gb
10
2026-07-19 via Nuitee
M
Muhammad Taimur solo_traveller gb
1
Pros:

Poor response. Couldnt give my money back. Called multiple times. Zero response

Cons:

Poor response.

2026-07-19 via Nuitee
D
Dr. Ervin solo_traveller de
10
2026-07-19 via Nuitee
B
Brittney couple ca
8
2026-07-17 via Nuitee
F
FABIO solo_traveller ca
7
Excellent
Pros:

Different restaurants near. And staff are amazing

Cons:

Just breakfast not included

2026-07-17 via Nuitee