SOMA Park Inn – Civic Center

They should ban excessive noise! The first night I couldn't sleep because my neighbors were yelling and absolutely no one did anything.

Shower head didn't work in our room

The location was convenient for the events I attended. I liked that parking was available on the premises. The room was clean, comfortable, and fully functional. Service was quick, efficient, and friendly. The room was close to the elevator as well as the stairs. Having multiple staircases turned out to be very convenient, depending on where we were headed from the room.

Room was very nice and clean, the staff were very helpful with niice personalities
The only downside is the parking which is too expensive ($30 a night), not good 😞

Overall it was great

PROS:
1. Room was very clean, no bedugs, no mold, no cameras.

2. Mattress was in good shape, well supplied amenities

3. Check in/out process was ok. Room can be paid with debit card, but parking and deposit only by credit card.

4. Building held up well during a 4.3 earthquake.

5. One liquor store market right across the street with easy access (not much else around though)

CONS:
1. Bad neighborhood. Sketchy people and a lot of loud noise and yelling all night long. Earplugs are provided, and rooms cant be accessed from the street, only by keycard, making it safe.

2. TV only works when you manually push TV buttons, and switch it to HDMI 1

3. Parking is a tight squeeze and limited. Your parking spot may be parked right at sidewalk, so make sure there are no valuables left in your car.

OVERALL: I would definitely stay here again because its cheap and clean. Just come prepared and know where youre going so you dont end up lost in the Tenderloin area a couple of blocks away.

Clean but very loud. They do put ear plugs in the room for you but that should give you an idea of how loud things are around the property. The area is rough with a lot of homelessness but seemed safe during the day.

They charge $35/night for parking, that was a surprise.

It’s what I expected with friendly front desk staff would stay again

Good budget hotel, comfortable and clean room. However, I had booked a room with a king size bed but the room had a full size bed. Hotel management refused to reimburse the price difference between the 2 types of rooms, even after hotel.com contacted them. Hotel.com, customer service, to their credit, did issue a compensation in the form of a credit to my account.

Website doesnt specify that it is $30 to park onsite. The parking spots are very tight and limited.

Folsom fair. Convenient location

Host was rude front person

it was okay no parking

Everything was ok

They wouldn’t let me check in, even tho I paid for it in full in advance, just for them to not let me get my room. All because i was late. Even tho the front desk is 24 hours. The overnight guy was very rude to me. Horrible customer service.

The third night of our stay the customer service was immensely rude

Its a basic motel. Would stay again.

Seems like a nicely run place. The room was exactly what we needed. Nothing too fancy but clean and comfortable. Recommend if you need basics, but also want clean and safe.

Nice place, welcoming and pleasant staff. Well maintained and clean rooms.