Cingaki Hotel

The sink was very small. The bed linen seemed old.

There were a few brief power cuts which meant we lost wifi and ability to use the fan. The food options in the area are very limited. A top sheet should be provided on the bed (apparently an oversight or it could be requested). Street sweeping took place outside my window at 5am which woke me.

Everything was exceptional nothing to fault.

It is a hostel no air b n b. Didn't have kitchen and it's facilities.

L’eau pas chaude tiède

El baño, sin agua caliente y sin tapa del váter.

Simple gadgets like iron and electric kettle weren't available.
The toilet is separated from the room by means of a fabric curtain.

The cleanliness of the room—especially the bathroom—could definitely be improved. However, this wasn’t the main issue for us. We arrived by taxi arranged by the hotel owner, but he didn’t inform us of the price beforehand. Upon arrival, we were suddenly surrounded by people, and the driver said they were helping with the luggage. Assuming they were part of the service, we paid them, thinking it was included in the transport arrangement. When we got to the hotel, we also paid the driver €20, but he claimed it wasn’t enough. We explained that we had already given €20 to the others, and he replied that he didn’t know who they were—he had essentially allowed strangers to handle our luggage. Later, I received a private message from the hotel owner saying that the driver was disappointed with the payment. I replied that they should have told us the amount in advance so we could agree on a price—especially since the driver never mentioned one and just threw out a number. Later on, we went to a restaurant for takeaway, accompanied by someone from the hotel. As we ordered, the prices kept changing and increasing. We asked for a breakdown of the individual prices (to compare with what we were told initially), but the situation became chaotic, with the waitress speaking privately into the ear of the person from the hotel. In the end, we didn’t want to argue—since we were tired—but this is not how guests should be treated. The owner seems like a good person, and we had never had any issues with him personally. But he should be more on top of things. Overall, we didn’t feel welcome at all. We definitely won’t be returning.

I was bitten by mosquitoes due to torn nets. I had to walk alone midnight looking for mosquito coils to light. They don't have any meals.

not able to pay by credit card

Hot in the room at night despite ceiling fan. Mosquitoes as night despite mosquito net

The hotel is located quite a distance from the city center and is not particularly close to the airport.
Despite requesting an airport transfer for a late-night arrival, no arrangements were made. The staff member named Nelson handling the request appeared to have shifted duties without confirming the arrangement, which resulted in a challenging arrival at 1:30 am in an unfamiliar city—a lapse in professionalism and service reliability.
The washroom lacks sufficient space and does not have a door, causing water to scatter into the room during showers. Additionally, the drainage system could be improved.
Rooms lack air conditioning, and those on the upper floors become uncomfortably hot during the day and are not adequately cooled at night. The fan provided often falls short, impacting the overall comfort of the stay.