Hotel Azul de la Plaza

Hotels
Independent
9.8 (20 reviews)
8-64 Coronel Guillermo Tálbot, Cuenca, Azuay, 010101 , Cuenca , EC

Facilities

Free breakfast
Meeting rooms
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Balcony door noise
Minor room quality issue

Categories

Cleanliness
9.85
The door on my balcony did not close completely, allowing noise and outside disturbances, affecting overall cleanliness.
Service
10
Wonderful staff who were very friendly and helpful throughout the stay.
Location
10
Excellent location in the historic part of downtown, close to attractions and easy to navigate.
Room Quality
9.35
Room quality was adequate, but the balcony door issue impacted the experience.
Amenities
9.35
Standard amenities for a small modest hotel, but lacking some enhancements.
Value for Money
10
Good value with excellent location and service, just a minor issue with room.
Food and Beverage
9.85
Breakfast was good but did not showcase the local fruits and beverages.
Overall Experience
10
Overall a delightful stay with minor issues that did not heavily detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:09

Property Description

Amazing Views and Convenient Amenities
Enjoy breathtaking views from the terrace and garden while staying connected with complimentary wireless internet access. Benefit from concierge services and unwind in the common area with a television.

Delicious Dining Options
Treat yourself to snacks at the bar or indulge in the comfort of your room with limited hours room service. Start your day right with a complimentary full breakfast served daily.

Convenient Features and Services
Feel at ease with amenities like free newspapers, dry cleaning, and a 24-hour front desk. Take advantage of the airport shuttle service and free parking.

Experience the heart of Cuenca at Hotel Azul de la Plaza. Book now and immerse yourself in the charm of the city's attractions.

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CUE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.8
Based on 20 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 9.35
Amenities: 9.35
Value for Money: 10
Food and Beverage: 9.85
Overall Experience: 10
V
Victor family
10
Pros:

The quality service and beaty of the hotel is unique. Its strategic location in the heart of Cuenca, plus the variety of breakfast everyday, and the always ready tea/coffee station made us feel very happy! We are more then pleasant for the stay in Hotel Azul de Plaza.

2025-10-09 via Nuitee
P
Patricia Cybelle
10
Excelente localização
Pros:

Excelente localização, em frente à praça San Sebastian, próximo a restaurantes, museus, pontos turísticos e supermercado. Limpeza impecável, e lindos detalhes de arquitetura e ambientação.

2025-10-03 via Nuitee
F
Frank partner
6
Pros:

Friendly and clean. Basic with missing some comfort elements.

2025-09-19 via Nuitee
C
charlie partner
10
Pros:

The room was excellent

2025-09-11 via Nuitee
J
Jonathan
10
Pros:

Recomendada 10 /10 buena atencion centrico ,buena transportacion ,excelente lugar muy limpio

2025-09-06 via Nuitee
R
roxanne
8
Pros:

Wonderful staff, good area if you want to be in the middle of the life of a busy city. Lovely park across the street. The room I rented faced the park, and each night, to my surprise, there were huge speakers set up for a Zumba class from 8-9. The door on my balcony did not close completely, so the sound came directly in, as did all sounds from the very busy area. Breakfast was good, but it did not show off the wonderful fruits and juices and coffee of Ecuador.

2025-08-29 via Nuitee
M
Mercy
10
Pros:

Muy agradable el personal y sus instalaciones.

2025-08-28 via Nuitee
W
Wilson family_with_children
10
Pros:

Excellent attention

2025-08-22 via Nuitee
T
Timothy family
10
Pros:

Great place to stay

2025-07-28 via Nuitee
J
Joan partner
10
Pros:

Hotel Azul is in the most historic part of downtown across from lovely Plaza de San Sebastián. If you tell a taxis driver “Plaza de San Sebastián,” that’s all they need to know. Not a lot of traffic on this street but taxis on streets above & below. We stayed 9 nights in this small modest hotel and loved it. The staff is very friendly & helpful. Everything downtown is in easy walking distance & there’s lots to see. First floor is one flight up, but luggage assistance is available.

2025-07-25 via Nuitee
J
Joyce Isveth
10
Días libres
Pros:

La ubicación es excelente, el personal muy amable y el desayuno delicioso. Definitivamente volvería!

Si hubiera algo que mejorar, sería el sistema de drenaje de la ducha.

2025-06-19 via Nuitee
C
Corey
10
Pros:

First time in Cuenca, so I wasn't sure what sort of place the Hotel Azul would be. Boy, was I in for a pleasant surprise! Nothing over the top, but all aspects of this cozy place impressed me. The room was spacious and comfortable, with a nice view of the city and strong/ consistent Wi-Fi. The location is great -- a short walk down to the river or quick stroll to the city center (although there are plenty of affordable and tasty restaurants within a stone's throw). But the best part of Hotel Azul was the staff, who went above and beyond to make sure my stay was memorable. Speaking Spanish is helpful but not vital, as everyone was patient with my limited language skills and they were more than comfortable assisting me in English. Coffee and breakfast are available in the morning, and they even have a convenient on-site laundry option that is amazingly affordable. I ended up extending my stay for a few days because I enjoyed it so much. Hotel Azul does everything right -- you won't be disappointed if you stay here during your time in Cuenca!

2025-05-13 via Nuitee
M
Mayra family
10
Pros:

I loved everything about the hotel. First of all it’s very beautiful and cozy. The care and attention of Eder and Erica to the guests were exceptional 😃 I liked the walking distance to many attractions. It’s very clean and maintained. I would definitely stay there and recommend this hotel. Look no further it’s a nice and safe hotel 😃

2025-05-12 via Nuitee
R
Roxanna friends
10
Pros:

Beautiful small hotel. Staff were wonderfully kind and so helpful. Made to order breakfast was excellent!

2025-04-23 via Nuitee
L
lee partner
8
Pros:

Great location for walking and sight seeing , across from some shops and restaurants.

2025-03-21 via Nuitee
G
Gabriela
10
Pros:

Lindo lugar, empleados muy amigables y serviciales. Con acceso muy cerca al centro de la ciudad. Altamente recomendable.

2025-01-08 via Nuitee
G
Guido
10
Pros:

Pase muy bien ! Excelente servicio de los chicos muy amables y serviciales

2024-11-17 via Nuitee
D
Dime
10
Pros:

Location its anazing not much of traffic noise across a park and pubs. Walking distance to all transportation modes. Its extremely clean and maintained. Staff is amazing.

2024-01-15 via Nuitee
J
Joseph partner
10
Pros:

This was my first visit to Cuenca, and I absolutely loved the city. Hotel Azul de la Plaza was an excellent base to explore the Centro Historico. The room was spotlessly clean, tastefully decorated, and above all, very comfortable. The location really cannot be beat, the price was more than reasonable, and there was parking available in a secure lot. When I come back to Cuenca, I will absolutely stay here again.

2023-12-29 via Nuitee
J
James
10
Great service and great location
Pros:

Great staff and great location. Wilmer and his staff went above and beyond to make us welcome even made aji for breakfast. Rooms had an old-world charm with modern bathrooms. Located across the plaza from Jodoco brewery, our favorite, was the icing on the cake.

2023-04-23 via Nuitee