Clarion Pointe Kennesaw Town Center

Hotels
•
Choice Hotels International
6.8 (143 reviews)
520 Roberts Court Northwest, Kennesaw, Georgia, 30144 , Kennesaw , US
+1 770-590-0519

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Pets allowed

Facilities

Elevator
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Handrails in hallways
Stair-free path to entrance
Free WiFi
24-hour front desk
Designated smoking area

Review Highlights

Pros:
Friendly, helpful staff (several mentions)
Very comfortable beds
Convenient location near shopping/restaurants
Some rooms recently upgraded
Decent breakfast/coffee
Cons:
Consistent cleanliness issues (dirty sheets, mold/mildew, shower grime)
Renovation/maintenance problems (dirty stairways, paint-over fixes, misaligned doors)
Road construction/bright exterior lights affecting arrival and sleep
Instances of understaffing and missing supplies (towels, tissues)
Occasional rude staff member (night manager) and pet hair/allergen in bedding

Categories

Cleanliness
3.5
Multiple reviews cite dirty sheets, shower pans with residue, mold/mildew smell, dog hair in bedding, dirty stairways and neglected common areas — consistent and significant cleanliness problems.
Service
8
Staff is repeatedly described as friendly and helpful in many reviews (specific praise for attentive receptionists and accommodating employees), though isolated reports note a rude night manager and understaffing.
Location
8
Several guests mention a very convenient area close to shopping/restaurants and accessible location; some comments note road construction and bright outside lighting that impacted arrival and sleep.
Room Quality
6.5
Beds are frequently described as very comfortable and some rooms are upgraded, but others note old property issues, poorly finished renovations, misaligned doors, shower/tile problems and occasional odors.
Amenities
6.5
Basic amenities present (breakfast, coffee), but guests request vending machines, report limited breakfast variety at times, missing towels or tissues in one case, and understaffing impacting supply.
Value for Money
6.5
Mixed signals: several guests feel it is 'what you pay for' with good value for many stays, while others call it cheap and advise avoiding due to cleanliness and maintenance issues.
Food and Beverage
7.5
Breakfast is often described positively (well-stocked, nice mix for some guests) though simple in variety for others; coffee and morning options are noted as a plus.
Overall Experience
7.9
Overall mixed-but-leaning-positive: many guests praise staff, beds and improvements and would return, while recurring cleanliness and renovation/maintenance issues lowered experiences for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Welcome to Clarion Pointe Kennesaw Town Center, your perfect gateway to comfort and convenience!

Exceptional Amenities
Enjoy round-the-clock service with our 24-hour front desk and take advantage of convenient laundry facilities. Stay stress-free with ample free self-parking available on-site.

Comfortable Accommodations
Make yourself at home in one of our 136 well-equipped guestrooms featuring complimentary Wi-Fi, cable programming, and private bathrooms stocked with toiletries. Every room is designed for your relaxation and satisfaction.

Prime Location
Nestled in Kennesaw, our hotel places you just minutes away from exciting attractions like the Town Center at Cobb and Kennesaw Mountain National Battlefield Park. Whether you're here for business or leisure, you'll find everything within easy reach.

Book your stay today for an unforgettable experience at Clarion Pointe Kennesaw Town Center!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Guest Reviews

6.8
Based on 143 reviews
Cleanliness: 3.5
Service: 8
Location: 8
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 7.9
D
Denzel
10
Pros:

Great area and very convient

2025-10-02 • via Nuitee
M
Michael
10
Pros:

All in all, i head a Great experience here and plan on coming back my next trip. The only issue was the road construction whixh i know they have no control over. Beyond that, A+++.

Thank you

2025-09-21 • via Nuitee
C
Cortez
10
Pros:

Staff was awesome

2025-09-07 • via Nuitee
B
Brian
2
Would never stay here again.
Pros:

Overall the place was well decorated but cleanliness was severely lacking. The shower had something all over the bottom. It had clearly not been cleaned.

2025-09-06 • via Nuitee
J
Joshua
6
Pros:

The room had a strong smell of mold and mildew. Needs a deep clean!

2025-09-03 • via Nuitee
U
Unikqua
10
Pros:

It was nice and clean

2025-08-31 • via Nuitee
H
Henry
8
Pros:

My experience was very good. The rooms was clean. The service was good. A great improvement from what it was only recommend the hotel.

2025-08-25 • via Nuitee
D
Desiray Courtney • family_with_children
4
Pros:

I wish I got the night managers name. I had a flight that delayed twice so I arrived 2 AM. When I walked in I told him that I wanted to check in. His response: “sigh, I wish y’all would stop coming in” I was too tired to bother with his attitude. He was tall and bald and gave sass

2025-08-25 • via Nuitee
V
Verified traveler
4
Cheap, avoid
Pros:

Don't stay here. Dirty sheets, endlessly dripping shower, just a cheap place

2025-08-10 • via Nuitee
G
gardenia
4
Pros:

Cigarette smell, the only good thing is the bed.

2025-08-07 • via Nuitee
J
Jami
8
Just ok for a comfy bed.
Pros:

Traveling. Old property. Lots of construction around the hotel. Old hotel. But comfy bed. And hot coffee. Floors were not very clean. And shower pan was gross.

2025-08-03 • via Nuitee
D
DENASIA • family
4
Pros:

The lobby is vacant and uninviting. Needs more breakfast options.

2025-07-24 • via Nuitee
J
Joseph
8
Pros:

Overall pretty good. Outside lights were really bright making it tough to sleep

2025-07-20 • via Nuitee
R
Robert
6
Pros:

This is a "get what you pay for" type of ml

2025-07-16 • via Nuitee
N
Nancy • family_with_children
10
Pros:

The staff was wonderful! The breakfast was a nice mix. There was road construction going on with orange barrels every where and this made it hard to find the entrance in the dark at night but this was not the motels fault. Other than that no complaints...five stars!

2025-07-15 • via Nuitee
H
Heather • family
10
Pros:

The most comfortable bed I have slept in. The staff was super friendly. Kept the breakfast stocked. Rooms have been very nicely upgraded. Outside needs a little TLC but it's a work in progress.

2025-07-13 • via Nuitee
K
Kelly • partner
4
Pros:

Lady receptionist was nice. But when I called for more toilet paper i was told to come down to get it. There were no tissues, understaffed, overworked, tv wouldn’t connect to the internet at all. Room was clean but I found dog hair in between the top sheet( my girlfriend is allergic to pet dander and she had trouble breathing. Didn’t know what was causing it until I found the dog hair).

2025-07-06 • via Nuitee
A
Aqulis
10
Pros:

Wonderful always

2025-07-06 • via Nuitee
A
ARIADNA
8
Pros:

Quite

2025-07-03 • via Nuitee
N
Nikesha
10
Peaceful stay
Pros:

It was very clean and the staff was friendly. Emma accommodated all my needs. Hopefully, they will get a vendor machine soon. There was a convenient store two blocks away. The location is accessible to all the shopping centers and restaurants as well. It was quiet and not on a major highway.

2025-06-30 • via Nuitee