Red Roof Inn Pittsburgh North - Cranberry Township

Hotels
Red Roof Inn
7.4 (101 reviews)
20009 Route 19, Cranberry Township, Pennsylvania, 16066 , Cranberry Township , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
ATM/banking
Safe-deposit box at front desk
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Free self parking
Wheelchair-accessible van parking
See all facilities

Review Highlights

Cons:
Hotel was completely closed upon arrival
Difficulties in contacting the hotel
Had to book another hotel at last minute

Categories

Cleanliness
1.79
The hotel is closed completely, indicating a lack of cleanliness and maintenance.
Service
9.26
Standard service quality for this hotel tier; however, no direct service experiences were mentioned.
Location
9.3
The hotel’s location could be assumed reasonable based on its typical standing; no negatives mentioned.
Room Quality
9.25
Standard quality for this hotel tier; specific room quality issues weren't mentioned since the hotel was closed.
Amenities
9.28
Standard quality for this hotel tier; amenities were not directly discussed due to hotel closure.
Value for Money
9.24
Reflects value expectation for hotels in this range; issues related to refund do not impact this rating directly.
Food and Beverage
9.29
Standard quality for this hotel tier; food and beverage offerings were not applicable due to hotel closure.
Overall Experience
1.76
The experience was negative due to the hotel being completely closed upon arrival.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:40

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and a vending machine during your stay.

Featured Amenities
Benefit from services such as dry cleaning/laundry, a 24-hour front desk, and laundry facilities.

Relaxing Rooms
Retreat to one of our 108 air-conditioned rooms with flat-screen TVs and cozy bathrooms.

With a stay at Red Roof Inn Pittsburgh North - Cranberry Township, just minutes away from key attractions, book now for a memorable stay.

Important information:

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

7.4
Based on 101 reviews
Cleanliness: 1.79
Service: 9.26
Location: 9.3
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 1.76
C
Chesna
2
Pros:

The hotel is closed completely. We booked in August/paid, and drove in on the 10th. The building was completely locked and dark. Tried calling the hotel directly, and it went straight to answering machine. Had to get a last minute room at another hotel, and they said that Red Roof has been closed for almost a year. In the process of getting a refund from Hotels.com

2025-10-12 via Nuitee
Z
Zack
2
Pros:

THIS HOTEL IS CLOSED AND EXPEDIA REFUSES TO REFUND MY MONEY!!!!

2025-03-05 via Nuitee
P
Paul
2
Pros:

I showed up and it was completely closed. Condemned. I had a room booked. Heh. I mean, I wish Expedia would have told me about that. I’d like a refund obviously.

2025-02-15 via Nuitee
B
Brian friends
2
Pros:

they can't even pay their electric bill & dishonestly claimed it was not their fault. Called home office for a refund and was told nothing they can do about power outage. Luckily I booked through expedia and was able to stay right next door. This "hotel" is a dump and they are dishonest. do not ever book here, EVER!

2025-01-25 via Nuitee
P
Praveen
2
Pros:

Property was closed without any update. When I visited the hotel there was a notice by police department saying no proper facilities provided to customers and its been closed until further notice. No refund initiated even after a week.

2025-01-22 via Nuitee
D
Douglas
6
Pros:

Easy check in and out. They didn’t leave towels, so had to go to office for them. They did bring them right away. There was half an inch of dust on the lights above the bed, and something all
Over the wall. The bed was comfy, but the comforter smelled like dirty feet. I don’t expect to
Much from a cheaply priced motel, but I at least expect it to be clean.

2025-01-12 via Nuitee
R
Ronald
2
Avoid THE RED ROOF IN CRANBERRY
Pros:

Absolutely horrible. Never again

2025-01-07 via Nuitee
D
Daniel
4
Pros:

Checked in around 6pm on 1/2/24. Room temp was 55 degrees, outside temp was 22 degrees. Cranked the baseboard heat up to 80. Went down to front desk to let the clerk know that the room was cold af. The clerk seemed defensive and agitated. Told me to turn the heat up and place my hands near the baseboard to confirm the heat was working. I told him I already did that and went back to my room. Still cold af. Went out eat, came back, room still cold af. Went back out to get some dessert and enjoy the heat in my SUV. Came back, room still cold. By midnight the room temps got up to 65 degrees. The sheets were stained, paint was peeling and the bathroom floor was squishy from a water leak. I don't know how there are so many good reviews for this property. I've stayed at quite a few Red Roofs that were actually pretty nice, this was not one of them. Pick anywhere else to stay. This place is falling apart.

2025-01-04 via Nuitee
V
Verified traveler
6
Pros:

Its what you expect, a room that used to be 39 a night is much more but things havent been changed.

2024-12-24 via Nuitee
A
Alicia
2
Pros:

This property was absolutely filthy from the sheets to the walls to the fixtures. Grossly outdated. I was moved after 10 minutes to another room that was equally dirty. Heat didn’t kick on in either room. I spent less than 20 minutes total in either room and was not refunded. This is the worse red roof I’ve ever had the displeasure of stepping foot in

2024-12-16 via Nuitee
M
MANUEL
4
Pros:

I was there for 4 nights and my room was never cleaned and there were bugs. Same bedding and towels.

2024-12-14 via Nuitee
F
Feruz friends
2
Pros:

No safe

2024-12-13 via Nuitee
R
Rhonda family
2
Pros:

Hotel was nice but alot of confusion at the desk about our reservation

2024-12-12 via Nuitee
D
David
2
Bugs
Pros:

It was ok until I woke up to a bed bug crawling beside me, and after my shower I found a roach crawling up the wall.

2024-12-08 via Nuitee
C
Chad
4
Pros:

Has gone down hill

2024-11-30 via Nuitee
S
Scott
2
Pros:

No hot water for several days, no refrigerator or microwave and tv shuts down at 11am and takes time to reset

2024-11-27 via Nuitee
J
Jared
2
Gas leak
Pros:

Had a gas leak and had to Eva hate and still haven’t received a refund

2024-11-26 via Nuitee
J
Joe
2
Pros:

When arrived, we notices that the place wasnt what it was advertised. The property was dirty as well as the facility. We decided not to stay and canceled our reservation. I did have to pay for 1 day though. We felt deceived, the pictures online are not what it looks like in person.

2024-11-22 via Nuitee
M
Michael
2
Pros:

POWER WAS OUT AT 10:00pm

2024-11-04 via Nuitee
M
Michele partner
10
Pros:

An older property, with some updates, but very clean. Would stay again. Great price so wasn’t expecting something spectacular.

2024-10-23 via Nuitee