Red Roof Inn Chicago - Lansing

Hotels
Red Roof Inn
8 (203 reviews)
2450 East 173rd Street, Lansing, Illinois, 60438 , Lansing , US

Pets allowed

Facilities

Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent CSR at check-in
Good accessibility
Cons:
Mold and dirt in rooms
Loud noise
Issues with service and maintenance

Categories

Cleanliness
5.8
Numerous complaints about dirt, mold, stains, and an overall unkempt appearance.
Service
10
Some positive comments on CSR at check-in, but issues with maintenance and reservations.
Location
6.8
Frequent references to a rough area with noise, drug activity, and safety concerns.
Room Quality
5.8
Significant issues with mold, broken amenities, and unhygienic conditions.
Amenities
10
Basic amenities provided, but issues reported with functionality and cleanliness.
Value for Money
8.8
Received complaints about unresponsiveness to issues, with some questioning overall value.
Food and Beverage
10
Not explicitly mentioned but assumed standard for similar hotels.
Overall Experience
6.8
General sentiment reflects disappointment and dissatisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:34

Property Description

Convenient Amenities

Enjoy complimentary wireless internet, a television in a common area, and a handy vending machine during your stay.

Featured Amenities

Benefit from a 24-hour front desk, convenient laundry facilities, and ATM/banking services. Free self-parking is available onsite.

Comfortable Guestrooms

Relax in one of the 108 guestrooms equipped with refrigerators, microwaves, and 40-inch flat-screen TVs. Stay connected with cable programming and complimentary wireless internet access.

Discover the Best of Lansing

Explore nearby attractions such as Lansing Square Shopping Center and Lan-Oak Park just minutes away from Red Roof Inn Chicago - Lansing.

Book now to experience a comfortable stay with us!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 203 reviews
Cleanliness: 5.8
Service: 10
Location: 6.8
Room Quality: 5.8
Amenities: 10
Value for Money: 8.8
Food and Beverage: 10
Overall Experience: 6.8
C
carmeannt2026 Friends getaway
4
Be careful...
Pros:

i found a mini bag of c**** rocks under the bed while looking for my belongings. looked to the other side of bed and found an even bigger bag of who knows what.. i dont know who's stash room we slept in for the night but this place and room 245 will never see me again. h*llll no!!!!!

2026-02-16 via Tripadvisor
L
lucyjU43QY Couples
10
Experience
Pros:

I have no complaints friendly staff and convient to express way and reasonable prices as well

2026-01-23 via Tripadvisor
G
Global03404753082 Family
10
Experience
Pros:

Lansing IL
The staff and place of location is very reasonable honestly I haven't had any problems with anything there I have seen all negative reviews I don't have any due to it is comfortable living area were I have stayed for longer periods at a time

2026-01-17 via Tripadvisor
B
btU7079AX Business
2
It’s time for someone else to take over this place or close it down.
Pros:

This location is very terrible.I paid 74 dollars for a dirty room dirty towels not enough towels no ice bucket no table nor chair. Roaches everywhere. I couldn’t get a refund.I ended up packing up and just leaving. I do not think management gives a crap about those rooms being a hot nasty mess. They should be ashamed. They need to be closed down and board of health needs to be contacted. I passed all this information along to my father with pictures for proof and he is about to enjoy getting this place closed. Do not spend your money here.

2025-12-22 via Tripadvisor
E
E4398OUkelvinc Business
2
Horrible
Pros:

These rooms are below standards stains on the beds, cigarette holes on the sheets
How do these people? Stay in business like this they would not live in the same rooms that they rent out to customers.
Ps
What really gets me? How can I say? They cleaned the room.
Clearly, the smoke detector was disabled

2025-12-19 via Tripadvisor
K
kasadines Couples
10
Great place
Pros:

Great stay at Red Roof Lansing! Clean rooms, friendly staff, and a convenient location right off the highway. Excellent value for the price. Would book again.

2025-12-06 via Tripadvisor
T
tiffanyrR392MR Solo travel Plainfield, Illinois
2
Fooled me once....
Pros:

I stayed one night just to have a moment to breath from a fresh move into a new apartment with boxes everywhere. I'll just say I'd rather have slept on the boxes, especially after waking up to roaches greeting me in the bathroom.

2025-11-06 via Tripadvisor
D
Diamond
2
Pros:

There was a roach and we could barely get the door open! The sheets were so thin I could see the mattress and the comforter had all types of stains and burn holes and rips

2025-10-03 via Nuitee
V
Venise
4
Pros:

The place is run down and a little scary.

2025-09-30 via Nuitee
3
319damea Friends getaway
2
Never Again
Pros:

Would book this place to a homeless person on the street. Please do not settle, you will indeed regret it. Bugs, Ash, Mold, Dirty Towels, etc.

2025-09-22 via Tripadvisor
B
Bernard partner
2
Pros:

Man drugs begin sold ghetto dogs in every room more like a shelter just bad

2025-09-22 via Nuitee
A
Aziel family_with_children
8
Pros:

The rooms were clean

2025-09-19 via Nuitee
H
Hayley partner
4
Pros:

There was mold in every room, we had to be switched rooms and it was still gross, shower head didnt work, ghetto, loud, nasty linens, ect. NEVER AGAIN.

2025-09-14 via Nuitee
D
daniel family_with_children
2
Pros:

Nothing was right with this location.

2025-09-09 via Nuitee
W
Winfred
8
Great CSR
Pros:

Excellent CSR at check-in

2025-09-07 via Nuitee
Y
Yohandry
10
Pros:

Good

2025-09-04 via Nuitee
C
Chelsee friends
2
Pros:

Floor had not been swept or mopped, lamp had no shade on it, AC was broken, bed had no comforter, decorative blanket/coverlet had stains, pillow had stains, lamp above bed missing cover over the lightbulb, office chair had no wheels, both night stands were broken, entertainment center was broken, door was stained with dirt and grime had not been washed in some time, curtain had stains, bed skirt was torn, visible dirt and other dabree in the crevices of the mattress, parts of base boards were broken or coming off, There was no channel access on the TV, lots of dust behind TV and dust on other surfaces. Fire alarm was disconnected and more. There was also dog fights happening and prostitutes in and out all night.

2025-09-01 via Nuitee
T
Todd
4
Pros:

1 star is correct

2025-09-01 via Nuitee
E
ednishia family_with_children
2
Pros:

There was roaches and a non working microwave and we had told them our tv wasn’t working and they said they’d send maintenance but never did and we had to figure it out ourselves. I will NEVER stay here again! I would like a FULL refund!

2025-08-31 via Nuitee
L
Latisha
2
Pros:

Its was terrible they had roaches didn't want to give me a refund or changed rooms because it was filled up

2025-08-31 via Nuitee