Red Roof Inn PLUS+ & Suites Knoxville West - Cedar Bluff

Hotels
•
Red Roof PLUS
9 (1308 reviews)
208 Market Pl Blvd , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Bugs in rooms

Categories

Cleanliness
7.59
Multiple mentions of cleanliness issues, including mold, dirt, and bugs.
Service
10
Staff was frequently mentioned as friendly and helpful.
Location
9.56
Multiple positive mentions regarding the hotel's location.
Room Quality
8.6
Rooms are mostly described as nice, though some issues were reported.
Amenities
8.55
Some positive mentions of amenities, but some important ones like elevators lacking.
Value for Money
9.08
Value for the price was generally seen as fair, though some issues were raised.
Food and Beverage
9.54
Breakfast received positive feedback, but cleanliness of dining areas left something to be desired.
Overall Experience
9.09
Reviews were mixed with both positive and negative experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:40

Property Description

Modern Comforts and Convenient Location

Comfortable Rooms with Essential Amenities
Experience a cozy stay at Red Roof Inn PLUS+ & Suites Knoxville West - Cedar Bluff with flat-screen cable TVs, air conditioning, and private bathrooms in every room.

Convenient Amenities for a Relaxing Stay
Enjoy 24-hour coffee in the lobby and free Wi-Fi access throughout the hotel. With free parking and proximity to local attractions like Dead Horse Lake Golf Course, your stay is sure to be stress-free.

Explore Knoxville with Ease
Located minutes away from the University of Tennessee and the Medical Center, and a short drive to Tennessee Rugby Park, our hotel offers the perfect base for your Knoxville adventures.

Book now for a memorable stay in Knoxville!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, primary guest must be 21 years of age or older to check-in. Active military personnel must be 18 years of age or older with valid identification at check-in.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1308 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 9.54
Overall Experience: 9.09
R
Richard • solo_traveller • us
4
Pros:

Not much

Cons:

Fridge did not have a freezer, ice machines were out of order, vending machines were out of order. The room smelled bad, the bed was uncomfortable. Pillows were not comfortable. Breakfast was so-so.

2026-06-30 • via Nuitee
K
Kelly • extended_group • us
10
We had fun in the pool and hot tub was relaxing. It was a great start to a fun vacation
Pros:

The pool and hot tub. Also the location to family

Cons:

N/A

2026-06-29 • via Nuitee
A
Alicia • family_with_children • us
3
I would not recommend anyone to stay here.
Pros:

The only decent things about this property was the location and the fact that it had a bed.

Cons:

The hotel smelled horrid of mold, mildew, and marijuana.

2026-06-28 • via Nuitee
R
Ruby • family_with_children • us
10
Pros:

Pool and really clean rooms

2026-06-28 • via Nuitee
L
Lawrence • solo_traveller • us
8
2026-06-28 • via Nuitee
V
Victoria • solo_traveller • us
1
2026-06-25 • via Nuitee
J
Jennifer • family_with_children • us
7
A good location off the highway for a quick rest with your pet.
Pros:

I loved the location being right off the highway since I had been traveling for 6 hours. The staff was very friendly and was quick to check me in and out. The room was clean, cool, and spacious. I didn't even hear other people's pets unless I was in the hall.

Cons:

Small beds. Hard beds. Not enough outlets. Light wouldn't turn off in the main sleeping area so had to sleep with a light on. No elevator which was hard on my senior dog and disabled partner. Breakfast was mid but warm.

2026-06-23 • via Nuitee
S
Shereena • couple • us
6
Decent
Pros:

The rooms are always clean and comfortable. The pool is always well maintained.

Cons:

The hot tub has green tint and smells like a fish tank. The staff are adamant about not checking in prior to 3:00 but then even after arriving and early and waiting til 3:00 we still had to wait 20 min for room and then the floors were still wet in room. Staffing could use more friendly tones.

2026-06-22 • via Nuitee
C
Chester • solo_traveller • us
10
2026-06-21 • via Nuitee
W
Wang • family_with_children • us
1
unsatisfied
Pros:

The location is convenient.

Cons:

When I made my reservation, I specifically booked a Superior Room with Two Queen Beds, Poolside, Non-Smoking. Upon check-in, I was assigned a room that was not poolside. What concerns me most is that I was not informed of this change either before my arrival or during check-in. I only learned that my reserved room type was unavailable after I noticed the discrepancy and asked the front desk about it. At that time, I was told that no poolside rooms were available and that there were no alternative rooms to move me to.
After settling into the room, I discovered several additional problems:
• The bathroom exhaust fan was not working.
• The television was not working properly.
• The Wi-Fi connection was extremely slow and unreliable.
• The bathroom sink was high, making it difficult for my 7-year-old child to use.

I reported these issues to both book.com and the hotel. Later, I received a message stating that the hotel had agreed to arrange another room for me. However, when I returned to the front desk and showed them the message, the staff refused to change my room. I was told that Booking.com had provided incorrect information and that the Hotel was not responsible for it.

I reported the situation to Booking.com again, but I did not receive any further response, even after I checked out.

I would like to know who is responsible for the incorrect room assignment in this situation, as neither the hotel nor Booking.com took any effective action to resolve the problem.

2026-06-20 • via Nuitee
J
Jeremiah • solo_traveller • us
8
2026-06-19 • via Nuitee
R
rabanette • solo_traveller • us
8
My son Eli and I stayed
2026-06-17 • via Nuitee
S
Steven • solo_traveller • us
10
2026-06-15 • via Nuitee
K
Kevin W. Johnson • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-06-15 • via Nuitee
S
Suzette • couple • us
4
I would not go back.
Pros:

Bed appeared clean.

Cons:

Halls and rooms have musty smell. Outdated.

2026-06-13 • via Nuitee
I
Ivonne • solo_traveller • mx
7
2026-06-12 • via Nuitee
G
graham • extended_group • gb
7
Welcoming and good value for money.
Pros:

Welcoming receptionist, helpful room staff, beautiful pool, lobby area lovely. Nice and secure.

Cons:

Breakfast could have had a bit more choice. Rooms were spacious but very tired.

2026-06-11 • via Nuitee
L
Linda • family_with_children • us
4
this will be the last time I stay at this hotel!!
Pros:

i requested a pool side room and upon arrival was told by lady at check-in desk that she had no record of that request. and put me clear on other side of hotel, in a handi-cap room with a walk in shower (no tub)

Cons:

i didnt like that i didnt get the room i requested. also my niece accidentally ran off and forgot the pillow that she brought with her (an expensive, ghost pillow) she called the hotel, and spoke with front desk that assured her that she would have house keeping hold on to it till we left the area, on way out of town, we stopped to get it, and the person she talked to said they no longer had it..pretty poor customer service if you ask me, that was a 100.oo pillow.

2026-06-11 • via Nuitee
L
Lydia • solo_traveller • us
9
2026-06-10 • via Nuitee
W
Wyatt • solo_traveller • us
10
Pros:

Staff

2026-06-10 • via Nuitee