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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Laundry
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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Outdoor pool - seasonal
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Fence around pool
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Pool cover
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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CCTV outside property
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Key card access
Review Highlights
Categories
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Property Description
Modern Comforts and Convenient Location
Comfortable Rooms with Essential Amenities
Experience a cozy stay at Red Roof Inn PLUS+ & Suites Knoxville West - Cedar Bluff with flat-screen cable TVs, air conditioning, and private bathrooms in every room.
Convenient Amenities for a Relaxing Stay
Enjoy 24-hour coffee in the lobby and free Wi-Fi access throughout the hotel. With free parking and proximity to local attractions like Dead Horse Lake Golf Course, your stay is sure to be stress-free.
Explore Knoxville with Ease
Located minutes away from the University of Tennessee and the Medical Center, and a short drive to Tennessee Rugby Park, our hotel offers the perfect base for your Knoxville adventures.
Book now for a memorable stay in Knoxville!
Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note, primary guest must be 21 years of age or older to check-in. Active military personnel must be 18 years of age or older with valid identification at check-in.
One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Confortable bed and pillows
The bathroom was not tidy I was able to spot hair from previous guests and also there was not body soap or hand soap on the dispensers.
Location price
Mattresses
Hot tub to cold not hot enough needs more chemicals
It was very clean and dog friendly
The ice machine was never working water was 3.00
Location and pet friendly.
This place was horrible! From loitering in the parking lot, constantly smelling Marijuana and absolutely horrible rooms. Stains on comforters, stains on ceilings, mold all over shower and tub, lights falling out of ceiling, non working fan in bathroom, rot around sliding door, dirty floors, refrigerator did not get cool. This place should not even be on booking.com! Very very unsatisfied!
Everything was wonderful. Everyone were very nice and pleasant. We especially enjoyed talking with Chanel at the breakfast room . She was so sweet and kept the place very clean.
Not much
Fridge did not have a freezer, ice machines were out of order, vending machines were out of order. The room smelled bad, the bed was uncomfortable. Pillows were not comfortable. Breakfast was so-so.
The pool and hot tub. Also the location to family
N/A
The only decent things about this property was the location and the fact that it had a bed.
The hotel smelled horrid of mold, mildew, and marijuana.
Pool and really clean rooms
I loved the location being right off the highway since I had been traveling for 6 hours. The staff was very friendly and was quick to check me in and out. The room was clean, cool, and spacious. I didn't even hear other people's pets unless I was in the hall.
Small beds. Hard beds. Not enough outlets. Light wouldn't turn off in the main sleeping area so had to sleep with a light on. No elevator which was hard on my senior dog and disabled partner. Breakfast was mid but warm.
The rooms are always clean and comfortable. The pool is always well maintained.
The hot tub has green tint and smells like a fish tank. The staff are adamant about not checking in prior to 3:00 but then even after arriving and early and waiting til 3:00 we still had to wait 20 min for room and then the floors were still wet in room. Staffing could use more friendly tones.
The location is convenient.
When I made my reservation, I specifically booked a Superior Room with Two Queen Beds, Poolside, Non-Smoking. Upon check-in, I was assigned a room that was not poolside. What concerns me most is that I was not informed of this change either before my arrival or during check-in. I only learned that my reserved room type was unavailable after I noticed the discrepancy and asked the front desk about it. At that time, I was told that no poolside rooms were available and that there were no alternative rooms to move me to.
After settling into the room, I discovered several additional problems:
• The bathroom exhaust fan was not working.
• The television was not working properly.
• The Wi-Fi connection was extremely slow and unreliable.
• The bathroom sink was high, making it difficult for my 7-year-old child to use.
I reported these issues to both book.com and the hotel. Later, I received a message stating that the hotel had agreed to arrange another room for me. However, when I returned to the front desk and showed them the message, the staff refused to change my room. I was told that Booking.com had provided incorrect information and that the Hotel was not responsible for it.
I reported the situation to Booking.com again, but I did not receive any further response, even after I checked out.
I would like to know who is responsible for the incorrect room assignment in this situation, as neither the hotel nor Booking.com took any effective action to resolve the problem.
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