Red Roof Inn Mystic - New London

For what i paid, under $100 , the room was what i expected. Was clean but the window needed cleaning and yes its a pet friendly motel but mamy scratch marks, missing paint on walls and doors

We checked in and checked back out after not even 10 minutes. The room was OK at best but I got so uncomfortable staying there I had to leave. First red flag was the person at the desk red my room number out loud while there was someone else in the lobby. I should’ve listened to the majority of the reviews.

Very old and crappy hotel. Felt like staying in a crack house. $20 a night would be more appropriate

Convenient

Although the check-in and check-out process was smooth and staff friendly, the property sucks. The pictures suggest a newer facility with comfortable accommodations. However, the room I entered was musty with a mold-like smell, the bed felt like cardboard, and the ‘office chair” wobbly. The mini refrigerator was plugged in yet hot..?? The fixtures are dated with caked on dust. It is very obvious the cleaning staff does the best they can but honestly, I would never stay here again. If you are passing and need inexpensive….by all means. Otherwise, do not do it. Oh, the only other upside, never felt unsafe even with what seemed like long-term residents and the comings and goings.

The bath tub was so slippery that I fell and hurt my back. There were so many flies that I had to complain.

Disgusting hotel. Seems like a home for many people whom hang out on the patio/walk way all night smoking and talking until wee hours of the morning. Smoke comes directly in your room from the wall ac unit. Could not sleep all night left at 5am. Never again.

Great

the room smelled of cigarette smoke -I asked to chang rooms but the woman at the front desk said it was not possible -I cannot drive at night so I had to sleep in my car -because the small in the room was making me sick -yes really -I will be requesting a full refund and that this location be de-listed from hotels.com and also that the New London BOH inspect room 122 for mold and air quality -this is dangerous

Good price and good condition

The property is very run down.

Though the Inn sat in a nice wooded area, it seemed to be dicey looking. There were people who looked homeless walking around outside and one watched us the whole time when we walked our dog. It was great they accepted pets but there was no way I would take my dog out in the middle of the night. We had to give a $100 deposit on check in. When we got to the room it was run down looking, mounds of plastered on walls were holes had been covered, paint missing from door, cracked window, and the bed sheets looked like they had been slept in. We just didn’t feel safe and even though we were exhausted from a six hour drive and wanting to see Mystic the next day, we asked and received our deposit back. The Manager asked why we weren’t staying and I said we just didn’t feel safe. He told me “We are here”. Well how would that help us when the lobby wasn’t nearby? We did not get a refund.
We drove through the night and rain six more hours to get home. We have stayed in Red Roof Inns before but this one was not the same quality.

When we got the room the air spay very stong

Bed was a king size. One side of the bed sloped down. The bathtub was ok but there was stains and rust spots in the shower. The heater in the bathroom looks like they painted over it and the heat from it over time has it peeling and looking pretty gross.

Quiet but no coffee maker & No fridge.

There were a lot of sketchy people around and a lot of frequent flyers. I didn’t pay for the cancelation when I booked online and I will start doing that. If I could have got a refund and went somewhere else I would have. The room was beat up, bed was hard and I had flies landing on my face all night. I didn’t even use the shower. There was a sign at check in that they needed a $100 deposit. If it was on your card you would get it back in 3-7 business days or you could do cash. Luckily I had cash and I got it back at check out. Just a lot of shady people around that I wasn’t expecting for this hotel or town.

It was good for a shower and air conditioning. The spring beds are so outdated it felt like we were sleeping on ironing boards. The bathroom could use a paint job. There was only 1 outlet that worked in the entire room.

Good staff. Room was comfortable enough but a bit of cosmetic damage. Location was not great. A lot of the people staying there or around the area

We had a problem with the TV it was replaced the next day with a larger one nicely done