Red Roof Inn Charleston - Kanawha City, WV

Hotels
•
Red Roof Inn
5.9 (254 reviews)
100 Trueman Circle , Charleston , US
+1 304-909-5280

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Safety deposit box
See all facilities

Review Highlights

Pros:
Kind front desk staff
Quick and easy service
Good for price
Cons:
Filthy rooms
Dirty sheets
Musty smell
Poor neighborhood
No refund process

Categories

Cleanliness
3.15
Several reviews indicated the rooms were filthy and unclean, with dirty sheets and debris.
Service
9.15
Front desk staff were noted as kind and helpful despite overall dissatisfaction.
Location
7.15
Location was mentioned as not the best neighborhood, but the rooms were quiet despite being near a highway.
Room Quality
4.15
Multiple reviews highlighted issues with room condition, including stained sheets and a musty smell.
Amenities
6.15
No amenities were notably mentioned, average for this hotel tier.
Value for Money
7.15
Some guests felt it was good for the price, but overall cleanliness detracted from value.
Food and Beverage
6.15
Breakfast availability was mentioned as lacking, typical for some Red Roof Inns.
Overall Experience
4.15
Overall experience was poor, with several guests expressing disgust and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:51

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

To book your stay at the Red Roof Inn Charleston-Kanawha City now, visit our website or call our reservations number.

Important information:

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Location

Guest Reviews

5.9
Based on 254 reviews
Cleanliness: 3.15
Service: 9.15
Location: 7.15
Room Quality: 4.15
Amenities: 6.15
Value for Money: 7.15
Food and Beverage: 6.15
Overall Experience: 4.15
C
Corey • family_with_children • us
10
Pros:

Quite

Cons:

It was great clean and the staff was nice

2026-10-31 • via Nuitee
B
Brown • couple • us
7
2026-10-23 • via Nuitee
A
Arnold • family_with_children • us
7
Pros:

The beds was comfortable the staff was nice and helpful

2026-10-22 • via Nuitee
H
Hrenea0120 • family_with_children • us
10
2026-10-18 • via Nuitee
M
Michelle • extended_group • us
2
Unpleasant
Cons:

We were charged an extra $15 because there was 3 of us. We reserved a room with 2 beds why charge extra? The bed spread was dirty the front desk lady was awful

2026-10-15 • via Nuitee
M
Metz • solo_traveller • us
1
Pros:

Nothing

Cons:

It was dirty an nasty

2026-10-11 • via Nuitee
B
Boord • solo_traveller • us
10
2026-10-08 • via Nuitee
L
Lenich • solo_traveller • us
6
Pros:

It's a place to sleep.

Cons:

It's a place to sleep.

2026-10-07 • via Nuitee
H
HAYNESWORTH • couple • us
10
He definitely exited my expectation
Pros:

Good place, neat and clean rooms

Cons:

Nothing

2025-11-16 • via Nuitee
D
David • couple • us
8
2025-10-20 • via Nuitee
E
Edward • family_with_children • us
1
2025-10-20 • via Nuitee
W
walid • couple • us
2
Cons:

Super dirty , dirty sheets and smell bad

2025-10-18 • via Nuitee
V
Virginia
2
Had reservations called told them my job rained
Pros:

Was dirt had a smell that I could not stand

2025-10-11 • via Nuitee
L
Leland • family_with_children • us
10
2025-10-07 • via Nuitee
T
Thadius
4
Pros:

Great people! Property not new… so a lot of age on the building. No breakfast options at all. Emergency stay would work but relaxing and luxury is not the option.

2025-10-07 • via Nuitee
E
Elizabeth • couple • us
9
Needed a quick place to finish our travel home due to exhaustion
Pros:

Quick and easy service

Cons:

No security lock workable

2025-10-06 • via Nuitee
S
stephanie
4
Pros:

Old, stained sheets. Sketchy neighborhood, smelled.

2025-09-29 • via Nuitee
S
steven • solo_traveller • us
3
2025-09-02 • via Nuitee
G
Gillian • family_with_children • us
1
Don't risk it
Pros:

This place is filthy it has roaches and the place refused to give me my money back after I showed them the bugs ! They refused to accommodate us in no way disgusting

Cons:

I didn't like anything after I saw the room the sheets had looked like urine stains and hair all over the towels looked to be reusing them

2025-09-02 • via Nuitee
T
Theresa • family
8
Pros:

Beds were a little hard for my liking but just needed a place to crash after a concert.

2025-08-18 • via Nuitee