Port Inn & Suites Kennebunk, an Ascend Collection Hotel

Hotels
Ascend Collection
9 (630 reviews)
55 York Street , Kennebunk , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Garden
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Need for room updates
Breakfast variability

Categories

Cleanliness
7.96
Issues with cleanliness mentioned, including mold in the shower and cobwebs in the room.
Service
9.93
Staff was friendly and accommodating; prompt service for TV replacement.
Location
9.47
Convenient location, easy access to Kennebunk and Kennebunkport.
Room Quality
8.42
Rooms were comfortable but dated; some renovation in progress.
Amenities
8.95
Basic amenities available; breakfast acceptable but could be more varied.
Value for Money
9.41
Considered affordable for the area with positive sentiment.
Food and Beverage
8.46
Breakfast options were good, but inconsistent; sometimes missing key items.
Overall Experience
9.43
Generally positive experience with noteworthy staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:01

Property Description

Convenient Location
Located in Kennebunk, Port Inn & Suites Kennebunk, Ascend Hotel Collection offers easy access to local attractions like The Brick Store Museum, Kennebunk Dog Park, and Wedding Cake House.

Comfortable Accommodation
Guests can enjoy a range of amenities including a seasonal outdoor swimming pool, a garden, and paid WiFi throughout the property. The hotel, built in 1986, also offers a continental breakfast with a selection of pastries, fruit, and coffee-tea.

Convenient Services
For added convenience, the hotel provides a ticket service and housekeeping every other day for guests staying 3 nights or more. With the Portland International Jetport Airport just 35 km away, traveling to and from the hotel is a breeze.

Book your stay at Port Inn & Suites Kennebunk now and experience a relaxing getaway in Kennebunk!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Guest Reviews

9
Based on 630 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
R
Robert couple us
10
2026-09-12 via Nuitee
G
Guan solo_traveller us
9
Pros:

Nice room and clean

Cons:

Towel has a hair

2026-09-12 via Nuitee
S
Sylvain solo_traveller ca
10
Pros:

Everything was great. First time but not the last, thank everyone !

2026-09-08 via Nuitee
M
Mathias family_with_children de
9
Pros:

Sehr sauberes Zimmer, nettes Personal, unkomplizierter Check-In und Check-Out.

Cons:

Das Frühstücksbuffet ist eher einfach, es gibt Pappbecher und Plastikbesteck.

2026-09-06 via Nuitee
J
James couple us
8
2026-09-04 via Nuitee
T
Talbot solo_traveller us
7
2026-09-01 via Nuitee
K
Kimberly solo_traveller us
10
Like visiting Grandma's house
Pros:

The staff were so kind, the room was ready with a rollaway bed and crib like we requested. Breakfast was great, it was fun to eat outside on the beautiful deck. There was an abundance of pillows (even body pillows!) and the room was very clean. They also had free beach parking passes and the outdoor pool was heated! Hot water was fast and water pressure was good.

Cons:

The mattresses were a bit uncomfortable

2026-09-01 via Nuitee
S
Stephjc solo_traveller us
10
Highly recommend
Pros:

Dog friendly. Clean. Big fluffy towels. Hot Breakfast. Staff. Heated pool. Beach parking pass. Love it!

Cons:

Not applicable.

2026-08-25 via Nuitee
C
Cynthia couple us
10
I will absolutely return .
Pros:

The amenities were clean. The staff were outstanding.

Cons:

Nothing

2026-08-20 via Nuitee
T
Tom couple us
10
2026-08-19 via Nuitee
J
Joelle family_with_children ca
8
2026-08-18 via Nuitee
C
Christoph family_with_children at
8
2026-08-18 via Nuitee
M
MonicaCR4112UD Family
4
Filth and neglect
Pros:

The hotel is in a nice area of Kennebunk and is walkable to downtown. Easy drive to Kennebunkport. The staff are friendly and emptied the resort trash cans every day.

But oh my goodness this property is filthy and somewhat neglected.
-The housekeeping vacuum needs to be serviced. There was dog hair and other items on our carpet when we checked in

-Additionally, the carpet is absolutely filthy and should be steam cleaned. I hope this is part of your yearly or bi-annual maintenance plan.

-During our 2 night stay there was no housekeeping. We were charged a $10/night hotel service fee. But I'm not sure what "services" are being provided, as I didn't see anyone vacuum or skim the pool (which, keeping in theme, was filthy and in need of larger rehabilitation work) Vacuuming the pool should be a daily task especially in busy season. Get a robot vacuum. Hire a high school kid.. I also did not see anyone vacuum or clean the lobby. There was dark hair on the tile floor and breakfast crumbs everywhere throughout our stay. Vacuuming should be a daily task.

Everywhere you look there is evidence of laziness and/or neglect. The pool planters are filled with weeds (it would take a few hours to plant nice flowers, or simply weed the planter, maybe store it away if it won't be used). Please ask a blind company to come in and help you with the lobby curtains. They are so haphazardly hung it looks like something you'd see in a condemned home.

2026-08-17 via Tripadvisor
L
Lewia couple us
9
2026-08-17 via Nuitee
P
Paolo family_with_children it
9
Pros:

Belle stanze. Comodo

Cons:

Bisogna per forza spostarsi in auto. Colazione migliorabile

2026-08-16 via Nuitee
J
Jennifer family_with_children us
5
2026-08-15 via Nuitee
S
Susanne couple us
9
Clean and affordable stay with nicely kept pool
Pros:

Clean and affordable with nicely kept pool

2026-08-12 via Nuitee
C
Christin solo_traveller us
10
2026-08-08 via Nuitee
F
Farr extended_group us
5
But overall the stay was fine
Cons:

No rug to wipe your feet on when you came into the room. And we always walked across the black mulch, so we brought it into the room.

2026-08-08 via Nuitee
L
Liliane couple us
7
2026-08-08 via Nuitee